Close Date: Jan 17, 2013
Salary: $24.02 - $29.19 Hourly
Part-Time Transit Travel Trainer / Marketing Assistant
Public Works and Utilities Department – Transit Division
Filing Deadline: Thursday, January 17, 2013 at 5:00 p.m.
Important Note: Recruitment closes when 100 applications have been received
or by filing deadline whichever comes first.
Tentative Oral Interviews: Thursday, January 31, 2013
The Part-time Transit Travel Trainer / Marketing Assistant performs a variety of skilled duties related to Petaluma Transit, including marketing duties, outreach, group classes, and one-on-one training to customers and potential customers of Petaluma Transit. The position is a single class position that encourages public transit ridership through various promotions including personalized individual training. This position is funded by a federal New Freedoms grant for the development and implementation of a travel training program, to maximize the effectiveness and use of Fixed-Route transit services.
This position will require an average of 20 hours per week, with occasions of up to 30 hours per week, and will typically be Monday through Thursday with occasional evening and weekend events. The hours are generally flexible with occasional Friday and Weekend work depending upon the program needs.
Education: An Associate’s degree from an accredited college with major coursework in marketing, communications, planning, business, or related field.
A Bachelor’s degree from an accredited university or college in a related field is desirable.
Substitution: Additional years of experience demonstrating the possession of the knowledge, skills, and abilities, (preferably in a transit environment) conducting trainings, marketing events and promotions, and/or performing customer service-related duties can substitute for the required education.
Experience: Two years of responsible work experience working in a communications, outreach, marketing and/or customer service environment assisting individuals to sample and expand use of a product or program. Exposure to public transportation is a plus. Knowledge of the City of Petaluma and the Bay Area public transit services is highly desirable.
License: Possession of a valid California Class C driver license.
Perform a variety of marketing duties related to the Petaluma Transit Services.
Perform outreach to organize and deliver group classes and one-on-one trainings to customers and potential customers. Schedule trips and other events. Lead group public transit trips both within and outside the City of Petaluma with the goal of familiarizing new riders with the benefits and ease of using public transit.
Utilize Adobe Creative Suites to produce, develop, prepare, and distribute Petaluma Transit communication materials including posters, car cards, brochures, flyers, etc.
Work cooperatively with other transit staff to identify customers who would benefit from learning to use the fixed route Petaluma transit services.
Identify and contact organizations that work with seniors and persons with disabilities to promote the program.
Develop and implement themed promotional marketing campaigns in support of Petaluma Transit.
Evaluate effectiveness of various promotional campaigns and recommend modifications as needed.
Develop a “Bus Buddy” program with volunteers interested in providing one-on-one travel training.
Answer inquiries from the public over the telephone and in person. Staff booth at events.
Take ownership of, and expand scope of, existing network of information centers in the Petaluma Community.
Perform related duties as assigned.
PHYSICAL DEMANDS OF THE POSITION
The physical demands described here are representative of those that must be met by an employee to successfully perform he essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires prolonged sitting, standing; walking; reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination. The employee must occasionally lift and/or move up to 20 pounds, dependent upon the specific assignment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Application and Selection Process
To apply you are required to make application online at www.Calopps.org. All documents must be received by the final filing date.
Questions about the position can be directed to Joe Rye, Transit Division Manager at email@example.com (707) 778-4421.
Questions about the application and selection process can be directed to Pamala Stephens, Human Resources Manager at firstname.lastname@example.org or (707) 778-4343.
All completed application documents will be reviewed. An application submitted without complete information will not be considered. A screening committee will evaluate the qualifications of each applicant who has met the minimum requirements for the position. The highest-ranking applicants will be invited to continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the process, and the decision of the screening committee is final. Applicants will be notified within 10 business days after the filing deadline as to the status of his/her application.
Candidates being considered for selection are subject to an oral interview, background investigation, pre-employment reference check, pre-employment medical examination, which will include a drug screening, and a Department of Justice fingerprint search of records. All statements made on application materials must be correct and will be subject to investigation and verification.
If you need special accommodation for any stage of the examination process, please visit the City’s website and complete the Special Testing Accommodation Request Form at http://cityofpetaluma.net/hr/forms.html. You may also contact the Human Resources Office at (707) 778-4534 or via email at email@example.com.
Part-time employees are not eligible for benefits.