Close Date: Jan 18, 2013
Salary: $2,889.00 - $4,269.00 Monthly
Under supervision, to operate public safety dispatching equipment; to perform assigned clerical work relating to public safety records and operations; receive and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance; operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment; process a wide variety of public safety records, files, logs, reports, and forms; may assist in the training of less experienced personnel; operate office equipment; perform related duties as assigned. This position is expected to be available to work various shifts of the 24 hour day, including nights, weekends and holidays.
The ideal candidate will have the ability to memorize large amounts of information, work well in a fast-paced setting, remain calm during intense situations and possess extreme multitasking skills.
Education & Experience:
Public Safety Dispatcher I requires high school graduation or equivalent supplemented by one year of experience in clerical or public safety dispatching work.
Public Safety Dispatcher II requires high school graduation or equivalent and possession of the Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher certificate and a minimum of two years experience as a dispatcher.
Type a minimum of 45 words per minute. Public Safety Dispatcher I requires the ability to receive training and learn to operate standard telephone and computerized radio communications equipment and computer-aided dispatch system; learn to use standard broadcasting procedures and rules; learn to correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others. Public Safety Dispatcher II requires the same qualifications as the Public Safety Dispatch I level, but requires two years of experience in the described knowledge, skills, and abilities.
Geographic features and streets of the City of Chico; correct English usage, spelling, grammar, and punctuation.
• Must possess a valid California Driver License
• Must submit a typing certificate (issued within one year of recruitment closing date) for a minimum net speed of 45 wpm. (Net speed = gross speed — number of errors) Typing certificates may be obtained from public or private employment agencies. Certificates are subject to verification, and internet certifications are not accepted.
• Must be able to pass a detailed background investigation, drug screening, and psychological evaluation prior to being accepted for employment with the Chico PD.
• Candidates applying for Public Safety Dispatcher II must submit a copy of their POST Public Safety Dispatcher certificate. All candidates will be hired at Level I and advancement will be considered upon completion of the City Dispatch Training Program and possession of a POST Public Safety Dispatcher certificate.
Salary & Benefits
Public Safety Dispatcher I: $2,889 to $3,872/month plus 3% - 6% differential for identified shifts
Public Safety Dispatcher II: $3,185 to $4,269/month plus 3% - 6% differential for identified shifts
Benefits include retirement, medical, dental, vision, life, and long-term disability insurance.
* This position is part of the “Chico Public Safety Association” (CPSA) Union and has the option of becoming a dues-paying member.