Close Date: May 3, 2013
Salary: $23.34 - $29.17 Hourly
This recruitment has been re-opened for a limited number of applications. The recruitment will close when it has reached the maximum number of 300 applications or on May 3, 2013 at 5:00 pm (whichever occurs first).
The City of Dublin currently has one full-time Office Assistant II position available in the Parks and Community Services Department. The hours for this position will be Monday through Friday, 8:00 a.m. to 5:00 p.m., as well as some evenings and weekends at the Shannon Community Center.
The Office Assistant is the primary customer service representative at the Front Counter at the Shannon Center.
EXAMPLES OF DUTIES
- Perform general clerical duties related to assigned functional area and department
- Type, proofread and process a variety of documents including general correspondence, agendas, memos, and statistical charts from rough draft, Dictaphone recordings or verbal instruction
- Act as a receptionist; answer the telephone and wait on the general public, provide information on department and assigned program policies and procedures; refer inquiries as appropriate
- Assist in the enrollment of participants in assigned programs; register participants in city-sponsored programs
- Issue, receive, type and process various applications, permits and other forms
- Process bills for fees; record payments and send delinquent notices when necessary
- Process permits and licenses; collect and process fees and charges
- Schedule appointments as assigned;
- Perform a wide variety of routine clerical work including filing, tallying, checking and recording information on records
- Sort and file documents and records, maintain alphabetical, index, and cross-reference files
- Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports
- Operate standard office equipment including printer, copier, facsimile machine, etc.
- Receive, sort, process and distribute incoming and outgoing mail; send facsimile requests
- Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service
- Perform related duties as assigned
ABOUT THE DEPARTMENT
The Parks and Community Services Department is comprised of three divisions; Parks and Community Services; Parks and Facilities Development; and Heritage and Cultural Arts. The Parks and Community Services Division provides recreational programs and activities for groups of all ages. Additionally, the Division is responsible for management of community facilities including the Shannon Community Center, Senior Center, Swim Center, Sports Fields, and Stager Community Gymnasium. The Parks and Facility Development Division plans and implements capital projects relating to park, recreational and community facilities. Major projects recently completed include the first phase of the 60-acre Fallon Sports Park and the Heritage Park and Museums. Planning is underway for a new 36,000 square ft. Recreation and Aquatic Complex and several new parks.
The Heritage and Cultural Arts Division works toward preserving Dublin’s History, encouraging creative activities, and increasing public appreciation and enjoyment of art. This Division oversees programs relating to the heritage and history of Dublin, management of the Dublin Heritage Park and Museums, cultural arts programs and projects, and Citywide special events.
ABOUT THE CITY
The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco. The City was incorporated in 1982 with a population of 46,673 within 14.59 square miles. Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.
COMMITMENT TO COMMUNITY SERVICE
The City of Dublin is continually striving to enhance the services provided to our customers. The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers. In setting high standards for ourselves, we take pride in:
- Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
- Providing the highest level of quality service in all City programs and activities.
- Promoting a “can do” attitude using common sense along with technical/professional knowledge.
- Being committed to high professional standards. A professional attitude encourages an objective approach to analyses of issues.
- Providing information and resources to our customers in a friendly and helpful manner.
- Education: High school diploma or equivalent
- Experience/Skills: Some clerical experience and the ability to type at a corrected rate of 45 words per minute are required.
- Licenses/Certificates: This position requires a valid California Class C driver's license to be secured prior to employment and maintained current as a condition of continued City employment
- English usage, spelling, grammar, and punctuation
- Office methods and equipment including filing systems
- Word processing and document imaging equipment and software
- Laws, rules and regulations related to area of assignment
- Learn the organization, procedures and operating details of the City department to which assigned
- Perform routine and specialized clerical work including maintenance of appropriate records and preparation of general reports related to area of assignment or department operations
- Verify, check and organize files and data
- Understand and carry out both oral and written directions
- Perform simple mathematical calculations
- Establish and maintain effective working relationships with those contacted in the course of work
- Operate a variety of office equipment such as a folding machine and Dictaphone equipment
- Independently perform duties in areas of assignment
- Use word processing and spreadsheet software
This position is a permanent full-time position. The salary range for this position is $4,045 - $5,056 per month. Placement within the range is based on the candidate's qualifications. Appointment is usually made at the lower portion of the range. The following benefits will complete the compensation package:
- Classic CalPERS Members – 2.7%@55; EPMC 0%; 1.75% Cost Sharing; Single Highest Year
- New CalPERS Members Tier effective 1/1/13 – 2.0%@62; 3-Year Final Avg. Compensation
- Pay-for-Performance system available
- Choice of medical plans through PERS with the City contributing up to $1,330.51 per month
- Post-retirement medical benefits; vesting requirement
- City-paid full family dental insurance
- City-paid single vision plan; optional family coverage
- IRS Section 125 plan/$900 annual account seed money
- City-paid $50,000 term life insurance
- City-paid long-term disability insurance
- Employee Assistance Plan
- Education reimbursement program
- Thirteen paid holidays (including one floating holiday) per year
- Approximately 22 days per year of General Leave in lieu of traditional sick & vacation leave; increases with longevity.
In addition to the above benefits, the City offers voluntary participation in a deferred compensation program, short-term disability program, supplemental life insurance, Dependent Care Assistance program and a credit union.
The City of Dublin does not participate in the Social Security system except for a mandatory Medicare.
THE SELECTION PROCESS
The best qualified candidates whose background and experience most closely meet the City's current needs will be invited to participate in a written exam tentatively scheduled on Saturday, May 18, 2013. Due to an anticipated large volume of applications, only the first 300 applications received will be considered for the next phase. In addition, the selection process may consist of written and/or oral components. The City reserves the right to test an applicant in any other manner to determine suitability and to alter any aspect of the selection process. Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process.
Candidates who successfully complete the interview process may be placed on an employment eligibility list. This list may be canceled at any time, without notice to candidates. All offers of employment are conditional upon the ability to provide verification of authorization to work in the United States.
EQUAL OPPORTUNITY EMPLOYER
In accordance with Federal and State laws, the City of Dublin does not discriminate on the basis of race, religion, color, national origin, ancestry, handicap, disability, medical condition, marital status, sex, or age.
HOW TO APPLY
Apply online at www.CalOpps.org. Once there, click on “Member Agencies,” “City of Dublin,” then on “Office Assistant II,” and “Apply Now.” If you provide a valid, current typing certificate (described below) and pass the initial screening, you will be invited to participate in a written exam to be held on May 18, 2013 at Dublin City Hall so save the date!
Typing Certificate Required: A typing certificate issued within the last six months which verifies the ability to type accurately at the corrected rate of 45 words per minute must be submitted to be considered for this position.
1. Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
2. Typing certificate (or signed statement on official letterhead of the testing agency) must be dated no earlier than 6 months prior to the date of the application filing.
3. Typing certificate (or signed letter) must state all of the following information:
a. Five-minute timed typing test
b. Gross typing speed in words per minute
c. Gross number of errors
d. Net words per minute
4. Net words per minute are calculated by subtracting your rate of error (gross number of errors divided by 5 minutes) from your gross words per minute. The scoring method used by the City of Dublin takes precedence over any other agency’s scoring method. It is the applicant’s responsibility to ensure typing certificates submitted contain all of the information required by the City of Dublin; incomplete or deficient typing certificates will be rejected.
5. Apply online at www.CalOpps.org, but mail or deliver your typing certificate to:
City of Dublin
100 Civic Plaza
Dublin, CA 94568
The recruitment will automatically close after the first 300 applications or on May 3, 2013 at 5:00 pm (whichever occurs first). Typing certificates must be received by May 3, 2013 at 5:00 p.m. No faxed or e-mailed applications or postmarks will be accepted. THIS ANNOUNCEMENT is meant only as a general description guide and is subject to change. The information contained herein does not constitute an expressed or implied contract of employment and these provisions are subject to change.