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City of Alameda Logo

System Dispatcher
City of Alameda, East Bay


For more info contact:
[email protected]
(510) 747-4900
Close Date: Jun 5, 2014
Salary: $39.63 - $45.87 Hourly

Date of Examination: Week of June 23, 2014 - Structured Oral Board Interview

Under general direction operates the electrical transmission and distribution systems and performs related work as required.
  1. Monitors the status of the transmission and distribution systems through the use of the Supervisory Control and Data Acquisition System (SCADA), meters and other equipment.
  2. Coordinates switching activities on transmission and distribution systems with personnel, customers and power suppliers.
  3. Initiates and issues switching orders and clearances in accordance with operating procedures.
  4. Monitors and operates substation communications equipment.
  5. Maintains continuity of service by analyzing system status and causes of system failures.
  6. Maintains control of the electrical system, and safely dispatches appropriate personnel and equipment to correct routine system problems and restore electrical service during emergency conditions.
  7. Provides detailed reports of system failures, disturbances and unusual conditions.
  8. Maintains accurate telephone, radio and station logs.
  9. Conducts routine inspection of station equipment.
  10.  Assists in training new system dispatchers.
Possession of the employment standards does not assure advancement to the Examination or placement on the Eligible List. This is a competitive examination where a candidate’s performance in the Examination will be judged in comparison with the performance of other candidates. To be considered, applicants should possess the combination of education and experience necessary to prove the required knowledge and abilities for the position.  A typical way to obtain the knowledge and abilities would be:
  1. Graduation from high school.  Successful completion of an electric utility system dispatch training program is desirable.
  2. Three years of journey level experience with an electric utility as a system operator or dispatcher, OR
    three years performing substation maintenance, OR
    three years performing overhead and underground line construction and maintenance transmission or distribution, OR
    five years experience with an electric utility requiring knowledge of electrical transmission and distribution systems, equipment and operation.
Other Requirements
  1. Selected positions may require possession of a valid Class “C” State of California Driver's License and satisfactory driving record as a condition of initial and continued employment.
  2. Willingness and/or ability to work various shifts, including nights, holidays and weekends on a system operating 24 hours per day, 7 days per week.
  3. Freedom from color blindness.
  4. Normal hearing.
Employees in this classification, as a condition of employment, must agree to union membership or payment of an "in lieu" service fee or equivalent contribution to a designated charity.
Knowledge of the fundamentals of electricity; electrical power system equipment including power transformers, circuit breakers (SF6, oil and air), air switches and disconnects; safe work practices and procedures.
Ability to effectively operate electrical transmission and distribution systems; read and interpret electrical transmission and distribution maps and drawings; establish and maintain accurate records; prepare reports; maintain level of knowledge required for satisfactory job performance; communicate effectively; establish and maintain effective working relationships with employees and the general public and supervise, train and evaluate assigned staff.
PART I:            A review of all applications to identify those applicants who meet the minimum requirements for acceptance into the exam.
PART II:           An evaluation of those applications and supplemental questionnaires to select those best qualified to continue in the exam.
PART III:          Structured Oral Board Interview (weighted 100%).  A brief Written Exercise may be conducted in conjunction with the Interview.  The Panel will conduct a comprehensive review of each candidate's technical knowledge and overall suitability for the position. Candidates receiving a score of 70% or more will have their names placed on an Eligible List.  The number of names certified to the department will exceed by two (2) the number of vacancies to be filled.  Placement on an Eligible List does not guarantee employment.  Tie scores will be broken by giving priority to the candidate based on the earliest application date.  Prior to appointment, a thorough reference check will be conducted which may include a credit check.  Final selection will be made from the Eligible List by the Department Head.  Federal law requires that, upon employment, you must furnish proof of your identity and eligibility for employment in the United States, such as drivers license with original Social Security card, or US passport, or appropriate INS forms, etc.
  1. Apply ONLINE at http://www. or
  2. Apply IN-PERSON at the City of Alameda Human Resources Department (Monday-Thursday, 8am-6pm) at 2263 Santa Clara Avenue, Room 290, Alameda, CA 94501
Applications along with Supplemental Questionnaire must be filed no later than closing time on the last date to apply.  No photocopies or facsimiles are accepted.  It is the applicant's responsibility to allow adequate delivery time.  Resumes will not be accepted in lieu of a completed City Application. 
VETERAN’S PREFERENCE CREDIT:  A job applicant qualifies as a veteran if honorably discharged from active military, reservist, or National Guard duty of at least 18 consecutive months within the past five (5) years of the date of application. In case of discharge attributable to service-connected injuries or illnesses, the 18 months active duty requirement need not be fulfilled. An applicant claiming veteran’s preference credit must attach to their application, a legible copy of their DD-214 verifying the type of discharge and date(s) of active service.  NO OTHER DOCUMENTATION WILL BE ACCEPTED.
The City of Alameda encourages minorities, women and the disabled to apply.  It is the City's policy that all aspects of employment and promotion shall be without regard to sex, marital status or disability (except where dictated by requirements of the position), race, sexual orientation, political affiliation, religious creed, color, national origin or age.  Qualified disabled persons must be able to perform the essential functions of the position with reasonable accommodations.  No individual may pose a direct threat to the health or safety of himself/herself or other individuals in the workplace.  Barring undue hardship, reasonable accommodations can be made in the application and examination process for disabled individuals or for religious reasons.  Requests for reasonable accommodation should be made in advance to the Human Resources Department.  Hearing Impaired TDD (510) 522-7538.
The information contained herein is subject to change and does not constitute either an expressed or implied contract.



For Benefits information, please visit our website at: A detailed summary for this position can be found under International Brotherhood of Electrical Workers, Local 1245.

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Supplemental Questionnaire Required

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