Library Assistant I

On-Call (Circulation Department)
San Francisco/Peninsula
Until filled or until 50 applicants
$21.51-$26.15 Hourly


480 Primrose Road Burlingame, 94010


Apply Immediately, position will close upon receipt of the first 50 applications. 

The City of Burlingame is accepting applications for on-call Library Assistant I.  This is a part-time, non-benefited position.  The candidate will fill staffing vacancies as needed and will be required to work days, evenings, weekends and/or holidays.  Schedule may vary and incumbent must be available to work flexible hours.   

Education & Experience:
A High School Diploma or equivalent is required, supplemented by one year of experience performing general clerical or related work in a public library or public service organization.   

Under general supervision, incumbents may be assigned to perform duties in one or more of the following service areas.      

Essential Functions:

  • Responds to and resolves questions and problems from users at all levels in the library; provides technical support, user assistance, and training.
  • Assists in resolving customer service issues and responding to the public in a courteous and tactful manner.
  • Provides customer service to patrons in library and over the phone and via email, including basic reference advisory service using a variety of search tools.
  • Responds to patrons in-person and by telephone regarding requests for library materials, services, and other information.
  • Interprets library policies in assigned areas to library staff and public.
  • Prepares and maintains library materials for the public by adding new materials to the library's online catalog and modifying and deleting item records.
  • Monitors, orders and receives office supplies.
  • Performs copy cataloging.
  • Processes library materials in all formats.
  • Installs, configures, upgrades, and repairs computer hardware, software, and network equipment including peripherals such as printers, scanners and etc.
  • Installs, maintains, and troubleshoots shared public use thin-client workstations.
  • Troubleshoots, diagnoses and resolves complex problems with personal computers and workstations, printers, software and related equipment.
  • Rolls out new workstations.
  • Responds to emergency requests for computer repair.
  • Installs, maintains, upgrades, and trains on computer and audio/visual equipment in the meeting rooms of the library including the computer lab and the Lane Room.
  • Establishes and maintains accurate records and files.
  • Participates in special projects.
  • Operates integrated library system.
  • Assists in developing procedures.
  • Operates standard office equipment.
  • Processes daily cash receipts and prepares bank deposits.
  • Monitors and troubleshoots automated materials handling system and check-out machines.
  • Assists in updating signage, printed materials and Web site.
  • Participates in meetings, committees, task forces and workshops.
  • Registers and issues library cards to patrons; checks patron status to verify registration information; enters patron information into the appropriate database.
  • Directs and instructs patrons on self-service options online and in the library.
  • Prepares and maintains displays and exhibits.
  • Plans and implements special event programs.

Application Process:     

Apply Immediately, position will close upon receipt of the first 50 applications.    

Interested candidates must submit a completed on-line employment application.  Resumes in lieu of a completed application will not be accepted.  Applications can be obtained on-line at https://www.burlingame.org/departments/human_resources/jobs.php.

  • Prior to appointment, candidates are subject to Livescan fingerprinting through the Department of Justice.
  • To comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire.

Ideal Candidate

Knowledge of:

  • Library terminology.
  • Standard library procedures, policies and organization.
  • Library materials and resources.
  • Integrated library systems and automatic material handling systems.
  • Library functions including circulation, reference, administration and technical services.
  • Record keeping and filing systems.
  • Computers and Microsoft Office.    

Ability to: 

  • Communicate with the public clearly, accurately and concisely, both orally and in writing.
  • Perform library clerical work of moderate difficulty.
  • Work independently without close supervision or as part of a group or team.
  • Provide lead direction to others.
  • Establish and maintain cooperative working relationships with those contacted in the course of work.
  • Learn the use of library automation systems automatic materials handling systems, and computer-based technology.
  • Provide excellent customer service to the public, citizens, and other City employees.
  • Sort or file alphabetically and numerically.
  • Maintain records, logs and databases.
  • Understand and use Dewey Decimal System.
  • Follow written or verbal instructions and procedures.
  • Observe safety principles and work in a safe manner.
  • Operate a computer and use word processing and spreadsheet software, assisting staff as needed.      

Phyisical, Mental and Environmental Working Conditions: 

Ability to work in a standard library environment; ability to sit, stand walk, kneel, crouch, squat, reach, lift 50 pounds and push/pull 100 pounds. 


Healthy Workplaces/Healthy Families Act of 2014 Paid Sick Leave Benefit. This benefit accrues at the rate of one hour for every 30 hours worked to a maximum benefit of 24 hours per year. There is no cash value associated with benefit. No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time.

Recruitment Contact

Contact phone: 
Contact email: