Technical Services Manager (20232632)

(Librarian III)
San Francisco/Peninsula
Until filled or until 100 applicants
$8,558.05-$10,391.13 Monthly

Please review the special instructions before applying for this job opportunity.


501 Primrose Road Burlingame, 94010


The City of Burlingame is accepting applications for the position of Technical Services Manager (Library)


With general direction from the City Librarian, the Technical Services Manager (under the Librarian III classification)

  • Provides a reliable, accurate, responsive, efficient, safe, and secure information systems platform for library service delivery.
  • Manages data and voice network operations including staff and public computing, application software and telecommunications, as well as specific facility, meeting room and materials management systems.
  • Responds to staff calls for technical help, troubleshoots and solves hardware and software problems, monitors overall system performance, implements improvements, and works with the management team to develop long-range technology plans.
  • Works closely with cataloging/acquisitions staff in ordering, processing, cataloging, and library materials.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

  • Colleagues
  • Community
  • Location
  • The Work
  • The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video


Ideal Candidate


  • Extremely organized
  • Experienced at managing grants/budget/contracts
  • Independent and decisive, but keeps everyone in the loop
  • Comfortable interacting with City Council and City departments
  • Open communicator with strong interpersonal skills
  • A team player at all levels
  • Responsive to both internal and external customers
  • A leader by example, who sets ethical standards for staff



Plan and supervise the complete operation of the Technical Services program, including scheduling and prioritizing of work; approving time off; training personnel; conducting employee evaluation; and making effective recommendations on personnel actions. Coordinate assigned functions with department units and, where appropriate, with other City departments and public agencies. Assess community needs and interests; develop resources and/or make recommendations accordingly. Determine program priorities and evaluate existing programs. Assist in establishing and implementing system-wide goals, polices and programs. Prepare budget request and monitor expenditures. Plan, oversee, maintain computer based systems such as on-line catalogs, online systems, on-line databases, etc., as assigned.


KNOWLEDGE/ABILITIES/SKILLS: (The following are a representative sample of the knowledge/abilities and skills necessary to perform essential duties of the position)

Knowledge of: Library principles, systems and procedures; basic principles of supervision; the specialized program area assigned and other library programs and services in general; procedures related to cataloging, clarification, reference and research; and the organization and functions of municipal library systems.

Ability to: Effectively supervise the operation of the assigned program of service, acquire a through knowledge of Department programs, policies and procedures and working knowledge of applicable City policies; learn and utilize automated systems; communicate effectively, in writing and verbally, and work effectively with those contacted in the course of work.

Skills: Ability to use automated circulation systems, Microsoft office products, Internet access, and online systems efficiently.


QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification)

Education and experience: Sufficient experience and education to satisfactorily perform the above duties. This is typically accomplished through obtaining a Masters in Library Science from an ALA accredited school and at least three years professional library experience in a public library including some supervisory experience.



Communicate and interact effectively and cooperatively with employees and library users of all ages; work under pressure of heavy service demands; be flexible in work scheduling; work as a part of a team; remain calm when dealing with difficult situations and difficult people handling situations with tact and firmness. Ability to stoop, bend and crouch to retrieve materials and books; lift books or other materials weighing up to 3 pounds; sit, stand and walk for long periods of time; climb stairs; use independent judgment and initiative. Hear and see will enough to perform the above duties.



  • Retirement: CalPERS 2.5% at 55 for Classic members and 2.0% at 62 for New members; Classic members contribute 1.5% of the City’s contribution to CalPERS retirement via payroll deduction on a pre-tax basis 
  • Health Insurance: Choice of CalPERS Medical plans; City pays up to 92.5% of medical premium of most medical plans
  • City contribution to Retiree Health Reimbursement Arrangement (HRA)
  • Dental and Vision for employee and dependents
  • Term life and AD&D insurance policy in the amount of $100,000
  • Long-Term Disability Insurance plan pays 60% of monthly salary ($3,500 max)
  • Vacation leave of 10-24 days per year, based on length of service
  • Paid holidays of 14 days per year (includes 2 floating holidays)
  • Sick Leave of 12 days per year
  • Administrative leave of 80 hours per fiscal year, accrued on a bi-weekly basis
  • Deferred Compensation: City contributes $45 per pay period matching contribution to a 457 plan
  • Section 125 Flex Benefit: Un-reimbursed Medical and Child Care
  • Transportation Incentive Program
  • Reduced fee for City Recreation fitness classes
  • Employee Assistance Program

Special Instructions


This recruitment will be open until filled. It may close at any time or upon receipt of the first 100 applications.

Applications will be reviewed on a continual basis.

Interested candidates must submit a completed online employment application. Applications submitted without completed supplemental questions will be considered incomplete and disqualified from this recruitment process. Resumes are highly desirable, but a resume in lieu of a completed application will not be accepted.

Please note attachments need to be in a PDF format. If you are having difficulty attaching documents in CalOpps, please email hr@burlingame.org for assistance.

Unless otherwise specified, all correspondence will be conducted via the email address provided on your application.



Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications and supplemental questionnaires received, the most qualified applicants will be placed on an eligibility list for this position. Current and future vacancies may be filled from this list. Applicant names will generally remain on the list for one year.

The department will select candidates from the eligibility list to invite to a department interview. The City Librarian will make the final appointment.

Depending upon the number of candidates, this process may be altered.


Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process.



Prior to appointment, candidates will be required to:  

  • pass a fingerprint check submitted to the Department of Justice
  • pass a background investigation
  • comply with The Immigration Reform and Control Act of 1986 and provide proof of identity and authorization to work in the United States at date of hire


This position has a 12 month probationary period from the date of hire.  Whereby, the selected candidate must receive a rating of no less than 'satisfactory' at the end of the probationary period to continue forward with employment.  During the 12 month probationary period, the selected candidate can be terminated with, or without cause.


*The City has adopted a COVID-19 vaccination policy.

Prior to beginning employment, covered workers hired on or after January 21, 2022 must submit certification that they are Fully Vaccinated for COVID-19 (including type of vaccine obtained and date(s) of the doses), unless they have an approved exemption. Covered workers hired on or after January 21, 2022 who have received the first series of vaccination (meaning they received the second dose in a two-dose COVID-19 series or the single dose COVID-19 vaccine) but who are not yet eligible for a booster vaccine will be allowed to serve the City until their booster vaccine eligibility date. However, covered workers who do not obtain a booster vaccination by their eligibility date (and who have not requested a temporary deferral or medical or religious exemption) will be subject to normal disciplinary process, up to and including separation for City service in accordance with the policy.

Covered workers may request to be exempted from this vaccination requirement and instead be
approved for one or more alternative measure(s) as a reasonable accommodation if they:
1. Have a contraindication recognized by the U.S. Centers for Disease Control and
Prevention (CDC) or by the vaccine’s manufacturer to every approved COVID-19
vaccine. A contraindication means a condition that makes vaccination inadvisable; or
2. Have a disability and are requesting an exception as a reasonable accommodation; or,
3. Object to COVID-19 vaccination based on their sincerely-held religious belief,
practice, or observance.
Covered workers requesting a medical/disability exemption will be required to provide a
completed Certification from their Health Care Provider with their request. The City will review the covered worker’s request for temporary or permanent medical, disability, and religious exemptions on a case-by-case basis consistent with procedures for reasonable accommodation requests pursuant to Federal and state law. During the interactive process the covered worker shall continue to wear a face covering and abide by the Mandatory Testing policy for unvaccinated employees.
If a covered worker’s request for exemption is not approved, or if they cannot be reasonably
accommodated, they must become Partially or Fully Vaccinated (and provide proof of vaccination
to the Human Resources Department as provided above) within fourteen (14) calendar days after
receiving notice that their exemption has been denied, and must be Fully Vaccinated (and provide
proof of vaccination to the Human Resources Department as provided above) no later than six (6)
weeks after they were notified that the request for exemption was not approved.*


The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Recruitment Contact

Contact phone: 
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