Cupertino

Service Center Superintendent

Public Works Maintenance
South Bay
Full-Time
Until filled or until 200 applicants
$119,116.40-$144,786.92 Annually


Please review the special instructions before applying for this job opportunity.


Location

10300 Torre Ave. Cupertino, 95014-3232

Description

Salary: $119,116.40- $144,786.92 annually + CalPERS Retirement


Final Filing Date: Open Until Filled
Supplemental Application Required


The Position

The City of Cupertino is currently recruiting for a Service Center Superintendent Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing a wide range of professional, technical, and administrative support within the operation and maintenance divisions of the Public Works Department which includes the streets, trees and right of way, grounds, and facilities and fleet divisions; assists with long and short term project planning, overseeing the operation and maintenance of a wide variety of public works infrastructure,; coordinates assigned activities with other City departments and outside agencies; provides complex and responsible support to the Assistant Director of Public Works, Director of Public Works, and others in areas of expertise; and performs related work as required. Receives general direction from the Assistant Director of Public Works. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.


Distinguishing Characteristics: This is a management classification that manages the operations, maintenance, and repair of the City’s streets, trees and right of way, grounds, and facilities and fleet activities. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day activities and operations of the operation and maintenance divisions of the Public Works Department and various other projects. Successful performance of the work requires an extensive professional background as well as skill in coordinating work with that of other City departments and public agencies. This class is distinguished from Assistant Director of Public Works in that the latter has overall organizational responsibility for other department functional divisions, as well as the operations and maintenance functions for the City’s streets, trees and right of way, grounds, and facilities and fleet, as well as implementing and interpreting public policy.


Examples of Duties: Duties may include, but are not limited to:
? Plans, manages, and oversees the daily functions, operations, and activities of several public works divisions, including streets, trees and right of way, grounds, and facilities and fleet.
? Manages and oversees several public works programs, such as concrete and asphalt repair, street sign replacement, storm water collection, and other public works maintenance programs, including several multi-year service agreements.
? Participates in the development and implementation of goals, objectives, policies, and priorities for assigned areas; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures.
? Participates in the development and administration of and oversees division budgets.
? Develops and standardizes procedures and methods and continuously monitors the efficiency and effectiveness of assigned programs, associated performance measures, service delivery methods, and procedures; integration of technology; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Assistant Director of Public Works.
? Participates in the selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to resolve performance issues; implements discipline and termination procedures.
? Recommends and administers policies and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met.
? Oversees the development of assigned consultant requests for proposal for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; administers contracts after award.
? Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance matters; advises and collaborates regarding City development requirements.
? Prepares, reviews, and completes various reports and division-related documentation and correspondence.
? Collaborates with other City personnel to evaluate and implement technology into assigned divisions that improves efficiency, accountability, and responsiveness of personnel and inventory of assets assigned.
? Provides technical information and instruction regarding applicable procedures and methods; interprets and explains rules, regulations, and procedures; answers questions and resolves concerns.
? Serves as a liaison to other City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves significant and controversial issues.
? Provides highly complex staff assistance to the Assistant Director of Public Works; develops and reviews staff reports related to assigned activities and services; may present information to the City Council and various commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities.
? Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to public works maintenance and operations programs, policies, and procedures.
? Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works operations and technology; researches emerging products and enhancements and their applicability to City needs.
? Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
? Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
? Performs other duties as assigned.


Qualifications


Knowledge of:
? Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
? Principles and practices of budget development and administration.
? Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
? Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
? Theories, principles, techniques, materials and equipment used in the maintenance and repair of roads and drainage structures, and related public works projects.
? Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
? Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
? Technology such as geographically information systems, software and hardware that compliments effective public work operations.
? Principles of proper operation and routine maintenance of light and heavy equipment.
? Safe work practices.
? Business letter and report writing.
? Modern office practices, methods, and computer equipment and applications related to the work.
? English usage, grammar, spelling, vocabulary, and punctuation.
? Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.


Ability to:
? Recommend and implement goals, objectives, and practices for providing effective and efficient services.
? Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner.
? Plan, organize, assign, review, and evaluate the work of staff with diverse training and abilities.
? Evaluate and develop improvements in operations, procedures, policies, or methods.
? Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
? Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
? Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
? Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
? Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective reports.
? Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
? Establish and maintain a variety of filing, record keeping, and tracking systems.
? Operate modern office equipment including computer equipment and specialized software applications programs.
? Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
? Use English effectively to communicate in person, over the telephone, and in writing.
? Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
? Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.


Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or specialized technical training in a related field and six (6) years of increasingly responsible experience in public works construction and/or maintenance, including minimum of two (2) years of supervisory and/or administrative experience. A two-year or four-year college degree is preferred.


Licenses and Certifications: Possess and maintain a valid Class C California driver’s license with the appropriate endorsements.


Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect County construction sites, to operate a motor vehicle, and to visit various County and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.


Environmental Elements: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.


The Selection Procedure

Applicants must complete an official City of Cupertino application and supplemental application and return it to Human Resources or apply online at www.calopps.org. Final Filing Date: Open Until Filled. This recruitment is subject to close at any time. Depending on the number of applicants this process may be altered. Qualified candidates are encouraged to apply early.  Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. An eligible list will be established as a result of this process and will remain in effect for 3 months from the date established. The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, pregnancy, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request.


About the City

The City of Cupertino (population 60,000) is located against the foothills of the Santa Cruz Mountains at the west end of the world famous Silicon Valley. Rich in diversity, Cupertino is committed to becoming a model multicultural community for the 21st century. With one of the most diverse, technologically savvy, and nonpartisan populations in Northern California, Cupertino is quickly becoming a city that people like to talk about. Corporate headquarters blend with tree-shrouded residential neighborhoods that climb into the foothills of the Santa Cruz Mountain range. This is the backdrop for living and working in Cupertino, California. Cupertino is home to many well-known high-tech companies like Apple, and offers a dynamic and exciting business climate. Winner of numerous state and national awards for excellence, Cupertino public schools are widely acknowledged to be models of quality instruction. Cupertino is also home to De Anza College, recently named the best community college in California. Quality schools and proximity to high-tech jobs and beautiful open spaces make Cupertino a desirable location for a highly educated and culturally diverse population.


Employee Benefits

Excellent supplemental Benefit package includes:
• CalPERS Retirement:
o New employees to Cupertino hired after 12/29/12 with prior CalPERS (or reciprocal agency) service– 2.0% @ 60, employees pay full 7% of employee contribution.
o New employees with no prior CalPERS service or a break in CalPERS service of 6 months or more -– 2.0% @ 62 employee required by law to pay 50% of the Normal Cost which currently equates to 6.25%.
• Choice of health insurance, portion of family premium paid by the City, and fully or partially paid premium for employee, depending on plan.
• Fully paid life, short-term and long-term disability insurance.
• Fully paid dental insurance and partially paid vision insurance.
• Fully paid Employee Assistance Program.
• Educational reimbursement up to $1,350 for approved coursework.
• 12 holidays plus 20 hours of floating holidays annually; 8 hours of sick leave per month; 10 to 24 days of vacation annually; 40 hours of administrative leave annually.
• Cupertino Sports Center membership and $400 credit which can be used to pay for recreation activities and programs.


Employment Information

City employment applications may be obtained from the City of Cupertino Human Resources, 10300 Torre Ave., Cupertino, CA, by calling (408) 777-3227, or by visiting our website at www.cupertino.org. To apply online, visit www.calopps.org . Completed City employment applications and supporting materials must be received by the City’s Human Resources no later than the final filing date. Postmarks or late applications will not be accepted. Applications received through fax transmission by the final filing date are acceptable only on the condition that the original application is received no later than by 5 p.m. one week following the closing date. Applications must be filled out completely. Failure to list work experience or stating “See Resume” in the employment history section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Appointment to this position is contingent upon passing a pre-employment physical paid for by the City, a pre-employment fingerprinted criminal history records check and the ability to provide verification of authorization to work in the United States. AN EQUAL OPPORTUNITY EMPLOYER

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.


A completed supplemental application must be submitted along with a resume and a completed City of Cupertino Employment Application to be considered for the Service Center Superintendent position.


Please provide a response to each question. Please limit your response to 2 pages total.


1. The Service Center Superintendent plays a key role bridging communication, leadership, and direction between City Hall and the Service Center corporation yard. Please describe the skills and strategies that you will use to be successful in this job.

2. Please describe an example of a situation where you needed to convey maintenance and operations concerns to a design team.

3. What accomplishment or project are you most proud of in your career?

4. Why are you interested in working for the City of Cupertino’s Public Works Department, and what specifically attracted you to this job opening?


 

Ideal Candidate

 Qualifications


Knowledge of:
? Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
? Principles and practices of budget development and administration.
? Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
? Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
? Theories, principles, techniques, materials and equipment used in the maintenance and repair of roads and drainage structures, and related public works projects.
? Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
? Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
? Technology such as geographically information systems, software and hardware that compliments effective public work operations.
? Principles of proper operation and routine maintenance of light and heavy equipment.
? Safe work practices.
? Business letter and report writing.
? Modern office practices, methods, and computer equipment and applications related to the work.
? English usage, grammar, spelling, vocabulary, and punctuation.
? Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.


Ability to:
? Recommend and implement goals, objectives, and practices for providing effective and efficient services.
? Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner.
? Plan, organize, assign, review, and evaluate the work of staff with diverse training and abilities.
? Evaluate and develop improvements in operations, procedures, policies, or methods.
? Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
? Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
? Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
? Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
? Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective reports.
? Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
? Establish and maintain a variety of filing, record keeping, and tracking systems.
? Operate modern office equipment including computer equipment and specialized software applications programs.
? Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
? Use English effectively to communicate in person, over the telephone, and in writing.
? Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
? Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.


Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or specialized technical training in a related field and six (6) years of increasingly responsible experience in public works construction and/or maintenance, including minimum of two (2) years of supervisory and/or administrative experience. A two-year or four-year college degree is preferred.


Licenses and Certifications: Possess and maintain a valid Class C California driver’s license with the appropriate endorsements.

Benefits

 Employee Benefits

Excellent supplemental Benefit package includes:
• CalPERS Retirement:
o New employees to Cupertino hired after 12/29/12 with prior CalPERS (or reciprocal agency) service– 2.0% @ 60, employees pay full 7% of employee contribution.
o New employees with no prior CalPERS service or a break in CalPERS service of 6 months or more -– 2.0% @ 62 employee required by law to pay 50% of the Normal Cost which currently equates to 6.25%.
• Choice of health insurance, portion of family premium paid by the City, and fully or partially paid premium for employee, depending on plan.
• Fully paid life, short-term and long-term disability insurance.
• Fully paid dental insurance and partially paid vision insurance.
• Fully paid Employee Assistance Program.
• Educational reimbursement up to $1,350 for approved coursework.
• 12 holidays plus 20 hours of floating holidays annually; 8 hours of sick leave per month; 10 to 24 days of vacation annually; 40 hours of administrative leave annually.
• Cupertino Sports Center membership and $400 credit which can be used to pay for recreation activities and programs.

Special Instructions

A completed supplemental application must be submitted along with a resume and a completed City of Cupertino Employment Application to be considered for the Service Center Superintendent position.

Please provide a response to each question.  Please limit your response to 2 pages total. 

Recruitment Contact

Contact phone: 
(408) 777-3227
Contact phone extension: