Cupertino

Leisure Program Specialist (Travel Assistant)

Cupertino Senior Center
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Recreation
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South Bay
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Part-Time
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Until filled or until 200 applicants
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$18.50-$22.50 Hourly
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Please review the special instructions before applying for this job opportunity.


Location

10300 Torre Ave. Cupertino, 95014-3232

Description

 

Part-Time Temporary Non-Benefited Position

Salary Range: $18.50 to $22.50 per hour
Hours Per Week: 20 hours (approximate)
Final Filing Date: Open until filled

A completed Supplemental Application must be submitted along with a completed City of Cupertino Employment Application to be considered for the Leisure Program Specialist position.

The Position

The City of Cupertino Senior Center has an opening for a Leisure Program Specialist (Travel Assistant). Under general supervision, the Leisure Program Specialist assists the Travel Coordinator in planning the travel program for Seniors, leading Seniors on day trips, and performing related work as required. The position emphasizes customer service, problem-solving, and a strong sense of teamwork. This is a part-time temporary, non-benefited position limited to no more than 995 hours per fiscal year. The position will require occasionally working evenings, weekends, and/or holidays.

Examples of Duties: Duties may include, but are not limited to:

Escorting day trips and overnight tours;

Researches different travel and tour itineraries;

Coordinates with bus companies, wholesale tour operators, museums, restaurants, music and theater companies, travel companies, agents, and destination specialists to book trips;

Prepares promotional travel program material;

Markets travel program;

Contacts travel participants as needed; and

Performs other related duties as assigned.

Qualifications

Knowledge of:

Principles and practices of effective customer service;

Recreation and leisure activities for the 50+ adults;

Excellent interpersonal and communication skills

Modern office procedures, practices and equipment;

Office and safety practices, procedures and standards; and

Personal computer hardware and software, including word processing, spreadsheet, and database programs.

Ability to:

Establish and maintain effective working relationships with travel participants, co-workers, and the public;

Work independently, often with limited supervision or direction;

Adhere to the safety procedures, practices, and policies of the City;

Meet time deadlines;

Manage time effectively; and

Show work initiative and work independently;

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Graduation from high school or possession of GED and experience in the special programs to which assigned. One year of related experience working with large groups and college-level courses in Recreation are desirable.

Licenses and Certifications: Possession of a valid Class C California driver's license is required at the time of application and for the duration of employment. Current CPR and First Aid certification. Must be CPR and First Aid certified within two months of employment. If you are offered a position with the Recreation and Community Services Department, CPR and First Aid certification is required. You may take these courses through the American Red Cross or American Heart Association at your own expense. Please check with the American Red Cross or American Heart Association for their current CPR and First Aid class schedule.

Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification on a continuous basis: stand, sit, bend, squat, stoop, climb, kneel, twist and reach, and lift. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds while coordinating and/or supervising recreation activities.

The Selection Procedure

Applicants must complete an official City of Cupertino application and return it to Human Resources or apply online at www.calopps.org. Final Filing Date: Open until filled. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request.

About the City

The City of Cupertino (population 60,000) is located against the foothills of the Santa Cruz Mountains at the west end of the world famous Silicon Valley. Rich in diversity, Cupertino is committed to becoming a model multicultural community for the 21st century. With one of the most diverse, technologically savvy, and nonpartisan populations in Northern California, Cupertino is quickly becoming a city that people like to talk about. Corporate headquarters blend with tree-shrouded residential neighborhoods that climb into the foothills of the Santa Cruz Mountain range. This is the backdrop for living and working in Cupertino, California. Cupertino is home to many well-known high-tech companies like Apple, and offers a dynamic and exciting business climate. Winner of numerous state and national awards for excellence, Cupertino public schools are widely acknowledged to be models of quality instruction. Cupertino is also home to De Anza College, recently named the best community college in California. Quality schools and proximity to high-tech jobs and beautiful open spaces make Cupertino a desirable location for a highly educated and culturally diverse population.

Employment Information

City employment applications may be obtained from the City of Cupertino Human Resources, 10300 Torre Ave., Cupertino, CA, by calling (408) 777-3227, or by visiting our website at www.cupertino.org. To apply online, visit www.calopps.org. Completed City employment applications and supporting materials must be received by the City’s Human Resources no later than the final filing date. Postmarks or late applications will not be accepted. Applications received through fax transmission by the final filing date are acceptable only on the condition that the original application is received no later than by 5 p.m. one week following the closing date. Applications must be filled out completely. Failure to list work experience or stating “See Resume” in the employment history section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Appointment to this position is contingent upon passing a pre-employment physical paid for by the City, a pre-employment fingerprinted criminal history records check and the ability to provide verification of authorization to work in the United States. The City of Cupertino is AN EQUAL OPPORTUNITY EMPLOYER

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract

SUPPLEMENTAL APPLICATION

A completed supplemental application must be submitted along with a completed City of Cupertino Employment Application to be considered for the Leisure Program Specialist position.

Please provide a response to each question. Please limit your response to 3 pages total.

1. Please describe your experience with planning group travel.

2. Provide an example of your experience in leading a group.

3. Please describe the most innovative idea you have implemented, and how you implemented and marketed it.

Ideal Candidate

Qualifications

Knowledge of:

Principles and practices of effective customer service;

Recreation and leisure activities for the 50+ adults;

Excellent interpersonal and communication skills

Modern office procedures, practices and equipment;

Office and safety practices, procedures and standards; and

Personal computer hardware and software, including word processing, spreadsheet, and database programs.

Ability to:

Establish and maintain effective working relationships with travel participants, co-workers, and the public;

Work independently, often with limited supervision or direction;

Adhere to the safety procedures, practices, and policies of the City;

Meet time deadlines;

Manage time effectively; and

Show work initiative and work independently;

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Graduation from high school or possession of GED and experience in the special programs to which assigned. One year of related experience working with large groups and college-level courses in Recreation are desirable.

Licenses and Certifications: Possession of a valid Class C California driver's license is required at the time of application and for the duration of employment. Current CPR and First Aid certification. Must be CPR and First Aid certified within two months of employment. If you are offered a position with the Recreation and Community Services Department, CPR and First Aid certification is required. You may take these courses through the American Red Cross or American Heart Association at your own expense. Please check with the American Red Cross or American Heart Association for their current CPR and First Aid class schedule.

Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification on a continuous basis: stand, sit, bend, squat, stoop, climb, kneel, twist and reach, and lift. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds while coordinating and/or supervising recreation activities.

Benefits

Part-Time Temporary Non-Benefited Position

Special Instructions

SUPPLEMENTAL APPLICATION

A completed supplemental application must be submitted along with a completed City of Cupertino Employment Application to be considered for the Leisure Program Specialist position.

Recruitment Contact

Contact phone: 
(408)777-3227
Contact email: