City of Cupertino Employment Opportunity
Cupertino Sports Center, 21111 Stevens Creek Blvd., Cupertino, CA 95014 (408) 777-3160
Customer Service Attendant - Childcare, Cupertino Sports Center
Position: The Cupertino Sports Center is currently seeking part time temporary non-benefited Customer Service Attendants to work at the Cupertino Sports Center. Hours are limited to no more than 995 hours per fiscal year.
Salary Range: $14.00 to $16.00 per hour
Approximate Hours Per Week: 20. Please note this position is an afternoon, evening and weekend position.
Final Filing Date: Open until filled
The Position: Under direction, the Customer Service Attendant supervises, interacts with, and plans age appropriate activities for children 6 months to 10 years of age; interacts directly with the general public; receives and accounts for money; performs various clerical duties and facility management duties; interacts directly with the general public; and performs related work as required.
Examples of Duties: Duties may include, but are not limited to, the following: open the room, check for safety issues, child proof the room, set up activities, supervise and interact with infants and children, provide a variety of age appropriate activities (crafts, stories, games, sports, free play) participate in activities with the children. Collect money and process memberships, prepare reports, operate calculator, telephone system, copy and fax machine, computers, printers, cash drawer, processes contracts; unlock doors prior to scheduled activities; inspects building and report malfunctioning equipment and security measures. Perform final security inspection before securing and locking building. Answers questions and complaints or refers them to appropriate officials. May perform additional duties as required.
Ability to: sit at a desk on a continuous basis for long periods of time, operate a multi-line telephone, operate basic PC software, lift or carry weight of 45 pounds or less, handle cash drawer settlements and nightly deposits, take court reservations, set up tables and chairs for special functions, perform light cleaning and maintenance duties, proficiently use computer programs to check-in members and guests, generate contracts, register participants for lessons, sign up new members, perform point of sale/cash register functions, run reports. Must have the ability to monitor the facility: fitness room, tennis courts and racquetball court reservations, locker rooms, and all other areas and aspects of the facility and grounds. Explain and enforce pertinent city and department policies and procedures. Establish and maintain effective working relationships with co-workers, other City employees and the public. Communicate clearly and concisely, both orally and in writing. Must be able to maintain a positive attitude with patrons and must be able to manage time effectively, show work initiative, and work independently.
A minimum of one year of child care experience, ability to: on a continuous basis, sit on the floor for long periods of time, lift or carry weight of 45 pounds or less, cleaning and maintenance duties, explain enforce pertinent city and department policies and procedures. Establish and maintain effective working relationships with co-workers, other City employees and the public using principles of good customer service. Communicate clearly and concisely, both orally and in writing.
Experience and Education
A minimum of one year of child care experience. College level courses in Early Childhood Education and relevant work experience, including day care experience, is desireable.
Licenses and Certifications
Current CPR and First Aid certification. Must be CPR and First Aid certified within two months of employment. If you are offered a position, CPR and First Aid certification and re-certification training will be offered to employees. Possible training dates will be discussed with employees.
Applicants must complete an official City of Cupertino application and return to Human Resources or apply online at www.calopps.org. Final Filing Date: Until Filled. Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, pregnancy, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request. AN EQUAL OPPORTUNITY EMPLOYER
How to Apply
Interested candidates are encouraged to apply as soon as possible. City employment applications may be obtained from the City of Cupertino Human Resources Division, 10300 Torre Ave., Cupertino, CA, by calling (408) 777-3227, or by visiting our website at www.cupertino.org. To apply online, visit www.calopps.org. Completed City employment applications and supporting materials must be received by the City’s Human Resources Division no later than the final filing date. Postmarks or late applications will not be accepted. Applications received through fax transmission by the final filing date are acceptable only on the condition that the original application is received no later than by 5 p.m. one week following the closing date.
Applications must be filled out completely. Failure to list work experience or stating “See Resume” in the employment history section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Appointment to this position is contingent upon passing a pre-employment physical paid for by the City, a pre-employment fingerprinted criminal history records check and the ability to provide verification of authorization to work in the United States. The City of Cupertino is AN EQUAL OPPORTUNITY EMPLOYER
Cupertino Sports Center, 21111 Stevens Creek Blvd., Cupertino, CA 95014
Human Resources Division, Cupertino City Hall, 10300 Torre Ave., Cupertino, CA 95014
Applicants will be screened by: A) a review of their written application; B) an oral interview. Appointment to this position is contingent upon passing a pre-employment fingerprinted criminal history records check and the ability to provide verification of authorization to work in the United States. Successful applicants must have current CPR and First Aid certification or willing to obtain within two months of hire.