Part-Time Temporary Non-Benefited Position
(995 hours per fiscal year maximum)
Salary Effective July 7, 2018: $38.31 – $46.57 per hour
The City of Cupertino Invites Applications for the Position of
Code Enforcement Officer - Part-Time/Temporary
Final Filing Date: Friday, July 27, 2018
The City of Cupertino is currently accepting applications for a part-time/temporary Code Enforcement Officer. Under general supervision, this position performs investigations related to the City’s code compliance program, including violations of the City codes; investigates complaints of public nuisances and quality of life issues and seeks voluntary compliance or issues citations and initiates abatement procedures; and performs related work as required. This is a part-time, temporary, non-benefited position limited to no more than 995 hours per fiscal year. The work schedule is Saturday-Tuesday, approximately 5 hours per day.
Examples of duties include, but are not limited to:
- Receives, records, and investigates complaints from the public and staff regarding violations of municipal, building, and zoning codes and ordinances such as noise, graffiti abatement, property maintenance, animal nuisance, parking enforcement, sign enforcement, and traffic control; documents violations; researches ownership records, prior complaints, municipal codes and ordinances, and state regulations to establish whether a violation has occurred.
- Enforces City field and park use policies by interacting with user groups.
- Investigates permit and business license violations such as land use, use, and tree removal; issues permits as appropriate.
- Initiates contact with residents, property owners, business representatives, and other parties to explain the nature of incurred violations and to encourage compliance with City codes, ordinances, and community standards.
- Makes drive-by or on-site inspections of residential, industrial, and/or commercial areas; notes possible violations at other property sites during the course of field investigations.
- Prepares and issues notices of violation or noncompliance, final notices, and misdemeanor and parking citations and other correspondence according to applicable codes and regulations; issues letters to property owners notifying them of violation; as appropriate, affixes a notice of violation on property to abate safety hazards and nuisances.
- Meets with City planning, building, engineering, and public works staff, County Sheriff’s Department, and legal counsel regarding complaints; coordinates activities with other departments and jurisdictions.
- Coordinates and conducts follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication; conducts follow-up investigations to ensure compliance with applicable codes and ordinances; prepares non-compliance cases for legal action; presents testimony at hearings.
- Provides information to violators, the general public, and business, community, and other government agencies regarding codes, laws, and ordinances; responds to questions, complaints, and inquiries.
- Drafts and recommends revisions to City code enforcement policies, procedures, and standards.
- Performs a variety of public relations and outreach work related to assigned activities.
- Maintains files, databases, and records related to citations and violations; prepares a variety of written reports, memoranda, and correspondence.
- Performs other duties as assigned.
- Principles, practices, methods, and techniques of code violation investigation and compliance.
- Methods and procedures used in code compliance including citation issuance procedures.
- Practices for documenting inspections, correcting violations, and carrying through on compliance procedures.
- Basic requirements of zoning and related codes, ordinances, and regulations.
- Applicable federal, state, and local laws, rules, regulations, ordinances, standards, and procedures relevant to code enforcement.
- Legal descriptions and boundary maps of real property and legal terminology as used in code compliance.
- Occupational hazards and standard safety practices necessary in the area of code compliance.
- Research and report writing methods, techniques, and procedures.
- Principles and procedures of record-keeping and preparation of correspondence and presentations.
- Safe work practices, including safe driving rules and practices
- Modern office practices, methods, and computer equipment and applications related to the work.
- English usage, grammar, spelling, vocabulary, and punctuation.
- Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, and regulatory organizations, and with property owners, developers, contractors, and the public.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
- Interpret, explain, and enforce codes and regulations; identify and respond to issues and concerns of the public, City staff, and other stakeholders.
- Investigate and document violations; determine and implement an appropriate course of action including, but not limited to issuing warnings and/or citations.
- Interpret, apply, explain, and ensure compliance with applicable federal, state, and local laws, rules, regulations, policies and procedures.
- Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.
- Effectively represent the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
- Prepare clear and concise reports, correspondence, and other written materials.
- Maintain accurate logs, records, and written records of work performed.
- Organize own work, set priorities, and meet critical time deadlines.
- Operate modern office equipment including computer equipment and specialized software applications programs.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by some college-level coursework or technical training in code compliance and two (2) years of increasingly responsible municipal code compliance experience.
Licenses and Certifications:
- Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
- Must possess a valid California Penal Code 832 certificate within one year of appointment.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to inspect various City sites, including traversing uneven terrain, climbing ladders, stairs, and other temporary or construction access points; to attend meetings and to operate a motor vehicle; vision to read printed materials and a computer screen, and make inspections; and hearing and speech to communicate in person, before groups, and over the telephone. This is partially an office and partially a field operations position; frequent standing and walking between work areas is required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment.
Employees work partially in an office environment with moderate noise levels and controlled temperature conditions, and partially in the field and are occasionally exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.
The Selection Procedure
Applicants must complete an official City of Cupertino application and supplemental application and return it to Human Resources or apply online at www.calopps.org. Final Filing Date: Friday, July 27, 2018. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. An eligible list will be established as a result of this process and will remain in effect for 3 months from the date established. The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request.
About the City
The City of Cupertino (population 60,000) is located against the foothills of the Santa Cruz Mountains at the west end of the world famous Silicon Valley. Rich in diversity, Cupertino is committed to becoming a model multicultural community for the 21st century. With one of the most diverse, technologically savvy, and nonpartisan populations in Northern California, Cupertino is quickly becoming a city that people like to talk about. Corporate headquarters blend with tree-shrouded residential neighborhoods that climb into the foothills of the Santa Cruz Mountain range. This is the backdrop for living and working in Cupertino, California. Cupertino is home to many well-known high-tech companies like Apple, and offers a dynamic and exciting business climate. Winner of numerous state and national awards for excellence, Cupertino public schools are widely acknowledged to be models of quality instruction. Cupertino is also home to De Anza College, recently named the best community college in California. Quality schools and proximity to high-tech jobs and beautiful open spaces make Cupertino a desirable location for a highly educated and culturally diverse population.
City employment applications may be obtained from the City of Cupertino Human Resources, 10300 Torre Ave., Cupertino, CA, by calling (408) 777-3227, or by visiting our website at www.cupertino.org. To apply online, visit www.calopps.org. Completed City employment applications and supporting materials must be received by the City’s Human Resources no later than the final filing date. Postmarks or late applications will not be accepted. Applications received through fax transmission by the final filing date are acceptable only on the condition that the original application is received no later than by 5 p.m. one week following the closing date. Applications must be filled out completely. Failure to list work experience or stating “See Resume” in the employment history section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Appointment to this position is contingent upon passing a pre-employment physical paid for by the City, a pre-employment fingerprinted criminal history records check and the ability to provide verification of authorization to work in the United States. The City of Cupertino is AN EQUAL OPPORTUNITY EMPLOYER
The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
A completed supplemental application must be submitted along with a completed City of Cupertino Employment Application to be considered for the Part-time Temporary Code Enforcement Officer position.
Please provide a response to each question. Please limit your response to all questions to one (1) page total.
1. What steps do you take to defuse an angry citizen? Give us an example of what you have done and the outcome.
2. This job will include ensuring that streets are clear for the street sweepers. Signs are posted in the neighborhoods that prohibit parking between the hours that the sweeper is expected. If you encountered a car parked on the street within those hours, but it was obvious that the street sweeper had already been through the area, would you ticket the car or not? Please explain your thought process behind your answer.
3. This job requires 4 hours per day on Saturday, Sunday, Monday and Tuesday. Can you commit to this part-time schedule?
A completed supplemental application must be submitted along with a completed City of Cupertino Employment Application to be considered for the Part-Time Temporary Code Enforcement Officer position.
Please provide a response to each question. Please limit your response to 1 page total.