Daly City

Utility Billing Supervisor

Finance Department
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Finance
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San Francisco/Peninsula
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Full-Time
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4/22/2019 at 5pm or until 200 applicants
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$6,786.00-$8,248.00 Monthly
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Please review the special instructions before applying for this job opportunity.


Location

295 89th Street Daly City, 94015

Description

Applications will be accepted for this position until Monday, April 22, 2019

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under general supervision of the Director of Finance and/or the Assistant Director of Finance, to supervise the Utility Billing Division operations and personnel of the Department of Finance; to maintain a system of records therefor in conformance with generally accepted accounting principles and approved office methods; to develop periodic and annual financial and operating reports for use by the City, State, and others; and to do related work as required.

EXAMPLES OF DUTIES

Supervise all utility billing functions including, but not restricted to, meter readings, bill preparation, account collections and accounting of payment received, servicing customer inquiries, and handling of new accounts.

Select, train, supervise and evaluate assigned staff including subordinate supervisors.

Develop and implement the goals, objectives, policies, procedures and priorities of the division.

Interpret policies and procedures; and recommend changes as necessary.

Prepare staff report, studies and analyses; and make presentations before the North San Mateo County Sanitation District Board, City Council, the public and other agencies.

Prepare utility billing financial and operating reports.

Perform cash audit and determine adequacy of internal accounting controls on cash handling procedures.

Prepare and administer the Division's budget.

Manage and participate in administration of contracts relating to division operations.

Participate in and represent the Finance Department as a member of various committees.

Respond to non-routine customer service inquiries and complaints.

Work with IT staff and contractors to acquire, develop and modify computer applications related to the division's activities.

MINIMUM QUALIFICATIONS

Knowledge of: Principles and practices of administration, effective supervision and personnel management; practices and procedures related to the accountings for cash receipts and the maintenance of customer accounts. Principles and practices of accounting principles for governmental enterprises and utilities, auditing, billing, collections, receivables, and internal control for cash receipts; principles and capabilities of computerized accounting and utilities systems.

Ability to:  Supervise and coordinate the work of subordinate personnel and provide on-the-job training; prepare complete and accurate reports; analyze a variety of data processing output and statistical reports; lean and apply pertinent legal requirements and departmental policies; operate office machines; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience: Five years of increasingly responsible administrative experience in working with and/or maintaining accounting systems (desirably with some involvement with utility operations), three years of supervisory responsibility.

Education: Graduation from college or equivalent with a degree in Business Administration, Accounting, or a related field. Experience may be substituted for the college requirement on a basis of two years experience for each year of college required.

Ideal Candidate

 

Experience: Five years of increasingly responsible administrative experience in working with and/or maintaining accounting systems (desirably with some involvement with utility operations), three years of supervisory responsibility.

 

Education: Graduation from college or equivalent with a degree in Business Administration, Accounting, or a related field. Experience may be substituted for the college requirement on a basis of two years experience for each year of college required.

 

Benefits

 MISCELLANEOUS/UNREPRESENTED EMPLOYEES

 I      HEALTH & WELFARE

A.    Section 125 Options - Available to all eligible full-time employees.

B.           Cafeteria Plan Options with Lump Sum – Effective 01/01/18, the City provides monthly lump sum amount of $1280.00 allocated specifically for the purchase of certain mandated insurance coverage described below.

                 Mandated:

         Dental/Orthodontia (Eff. 01/01/17) Employee pays full premium: $126.13/mo.

       Maximum Annual Dental Benefit:                  $1,500 Non-PPO/$1600 PPO

       Maximum Lifetime Orthodontia Benefit:       $2,000

         City-sponsored Short/Long Term Disability– The employee pays the full premium of $35.00/mo.

         City-sponsored Group Term Life – Employee pays full premium ($0.225 per $1K effective 1/1/2014)

     (Coverage varies from $25K-$40K) – Majority at $25K

C.      Vision Reimbursement Program – Effective 1/1/2008 and each calendar year thereafter, employees and their dependents are eligibly for a maximum reimbursement of $150.00 per year for frames or lenses. The reimbursement may be requested every 12 months.

RETIREMENT - PERS 3% At Age 60 for classic members and 2%@62 for new members per the Public Employee Pension Reform Act of 2013

 

         3% @ Age 60 for Classic Members Effective 01/01/2013; Third Level of 1959 Survivor Benefit, One Year Final compensation, annual cost of living allowance (3%); Pre-Retirement Optional Settlement 2 Death Benefit.

       2% @ Age 62 for New Members Effective 01/01/2013; Three Year Final Compensation

       Employer contribution: 33.822% (includes 7.419% bond) effective 07/01/17

       Employee contribution:          8.00% for Classic Members or 6.50% for New Members

The City pays 0% of employee contribution. In lieu, the City provides 414h, a one-time, irrevocable option for employee to elect to have his or her mandated PERS member contribution picked up by the City. Electing this option authorizes the City to designate the mandatory contribution on a tax-deferred basis.

Effective 7/1/2008, a retiring employee shall place 100% of eligible Sick Leave Cash Out into the City sponsored Retiree Health Savings Account.

 

SICK LEAVE - Full-time employees accrue sick leave at the rate of 12 working days/year. Pay out is 1/2 of employee’s total accrued sick leave hours (up to 1600 hours) and applies ONLY at retirement, death, or abolishment of position.

HOLIDAYS - 11 paid holidays per year

      VACATION - Employees accrue vacation days after completion of service years reflected below.                     

          Completed                     # Days

          Years of Service            Received

          After 1                                   13

          After 5                                   18

          After 13                                 23

          After 21                                 28

CERTIFICATION/INCENTIVE PAY

 

  Classifications in Department of Water & Wastewater Resources listed below will receive educational incentive pay for possession of certification 4% per grade as indicated below:

Classification:

Lead Plant & Equipment Maintenance Mechanic

CWEA

Mechanical Technologist Grade

 % Effective 9/2017 Max 16% 1 4% 2 4% 3 4% 4 4%

 

Classifications:

Collection System Field Supervisor

Collection System Manager

CWEA

Collection System Maint

 % Effective 9/2017 Max 16% 1 4% 2 4% 3 4% 4 4%

 

Classifications:

Distribution System Field Supervisor

Distribution System Manager

CWEA

Water Distribution

 % Effective 9/2017 Max 16% 1 4% 2 4% 3 4% 4 4%

 

Classifications:

Laboratory Supervisor

Laboratory Technician

CWEA

Laboratory Analyst

 

% Effective 9/2017

Max 16%

 1 4% 2 4% 3 4% 4 4%

 

Classification:

Project Development Coordinator

SWRBC 

% Effective 9/2017

Max 16%

 1 4% 2 4% 3 4% 4 4%

 

Classification:

Safety & Training Compliance Officer

Board of Certified Safety Professional CSP or ARM 

% Effective 9/2017

Max 8%

 1 4% 2 4%

 

The Environmental Resources and Compliance Officer classification shall be eligible for 4% incentive pay for possession of Grade 1 CWEA Environmental Compliance Inspector- and 8% educational incentive pay for possession of NPDES (National Pollutant Discharge Elimination System) Certified Stormwater Inspector – Municipal.

 

          The Safety & Training Compliance Officer shall receive 4% per certification for Certification by the Board of Certified Safety Professionals as a Certified Safety Professional (CSP) or an Associate Risk Manager (ARM) (maximum 8%)

          The Plant & Equipment Maintenance Manager, Collection/Distribution System Manager, and Chief of Operations classifications are eligible for 5% educational incentive for possession of a Bachelor’s Degree from an accredited college or university and an additional 5% for possession of a Master’s Degree from an accredited college or university.

 

 

Special Instructions

Applications accepted until Monday, April 22, 2019

Interviews: TBA

Resumes are not accepted in lieu of completing a City application.

Recruitment Contact

Contact phone: 
(650)991-8028
Contact email: