Aquatics Supervisor

Recreation Supervisor
East Bay
4/5/2019 at 5pm or until 50 applicants
$7,934.00-$9,916.00 Monthly


The Wave, 4201 Central Parkway Dublin, 94568



The City of Dublin is seeking a creative, personable self-starter to serve as Aquatics Supervisor overseeing the City’s Emerald Glen Recreation and Aquatics Complex, The Wave... Under the direction of the Assistant Director of Parks and Community Services, the Aquatics Supervisor is responsible for recruiting, hiring, supervising, training, and motivating a dedicated team of lifeguards, swim and fitness instructors, facility attendants, food service workers, cashiers and customer service team. 


Knowledge of pool facilities, slides and equipment, recreational swimming, lifesaving, water safety techniques, and exemplary leadership skills are paramount in this position. The ideal candidate must have the flexibility to work irregular hours and a non-standard schedule including mornings, evenings, weekends, and holidays. This position will oversee the day to day operations and maintenance for The Wave, including aquatic classes, swim lessons, camps, fitness programs, rentals, special events, activities and a state-of-the-art waterpark.


This position is highly visible in the community and requires someone with outstanding judgment and political acumen, strong interpersonal skills, and the ability to communicate effectively verbally and in writing. The City desires a collaborative and creative thinker who can maintain effective working relationships with instructors, participants, parents, community groups, vendors, volunteers, elected/appointed officials, and other departments and agencies providing facilities support



Duties may include, but are not limited to, the following:

  • Manages, develops, organizes and supervises the daily operation of municipal pool facilities including recreation programs in assigned program areas.
  • Recruits, trains, motivates, supervises and evaluates program and clerical staff, volunteers, part-time staff and independent contractors.
  • Develops and manages operating and capital expenditure including program revenue budgets; ensuring the facilities meet or exceed projected revenue in assigned areas.

  • Develops and manages contractual service agreements.
  • Researches and prepares staff reports, promotional materials including flyers, program brochures, newsletters, press releases and related material.
  • Schedules use of facilities and oversees maintenance activities, recommends repairs or renovations and obtains necessary supplies and equipment related to facility operation.
  • Ensure park compliance with all State and local health departments, manufacturer and Water Safety certifying agency requirements.
  • Prepares preliminary budget for Department Head review; recommends program priorities and staff needs; supervises the collection and accounting of monies; maintains records and contracts in connection with assigned program areas; monitors and controls expenditures of division and maintains an inventory control system.
  • Applies City and department policies, procedures, rules and regulations pertaining to the work and to the work group; initiates official disciplinary actions as necessary; identifies and/or resolves complaints as needed.
  • Meets with citizens, community groups and public and private agencies to discuss programs and clarify procedures and identify needs; makes and receives phone calls, attends meetings and conferences and makes public presentations.
  • Identifies alternatives for improving services, considering such factors as cost/benefit and marketing analysis, safety of personnel and effects on operations and level of service; recommends and implements improvements as directed.
  • Effectively coordinates activities with Department staff, other City staff, outside agencies, contractors, business representatives, community groups and customers.
  • Plan and direct the workplan for The Wave, and meet with staff to identify and resolve problems, assign work activities, monitor work flow, and make real time adjustments to park staffing levels.
  • Work directly with local safety and emergency agencies to ensure congruency and standards of emergency care, procedures, and risk management.
  • Attends day, evening and weekend meetings and events.
  • Performs other duties as assigned.

Ideal Candidate



  1. Experience:  A minimum of three years of full-time professional (paid) experience in recreation programming or administration, including one year of lead responsibility and/or supervisory experience.
  2. Education/Training:  Bachelor’s degree from an accredited college or university majoring in Recreation Administration or in a closely related field.
  3. Licenses/Certificates:  First Aid and CPR Certification preferred.  Possession of a valid California Class C Driver’s License and Certificate of Automobile Insurance for Personal Liability to be secured prior to employment and maintained current as a condition of continued City employment.  Possession of the Aquatic Facility Operator (AFO) or Certified Pool Operator (CPO) certificate is Highly Desirable. This classification is designated as a Mandatory Reporter; Completion of Mandatory Reporter training is required within one month of employment.


Knowledge of:

  • The objectives, trends, techniques and principles of Recreation Administration and program development and management.
  • Related marketing, budgetary, organizational, staffing, supervisory principles and techniques essential to the operation of an effective recreation program.
  • Exemplary customer service skill and marketing techniques.
  • Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility;

Ability To:

  • Effectively manage assigned operations and facilities and supervise assigned personnel.
  • Keep informed of changes in information, technology, software and other equipment and methods that have potential for improving departmental service delivery goals.
  • Identify ways of achieving improvement and efficiency in a fashion responsive to the needs of the City’s participants and customers.
  • Effectively communicate in writing and verbally.
  • Establish and maintain cooperative and effective relationships with those contacted in the course of work.




The City of Dublin offers an attractive salary compensation and benefits plan in a professional, growth-oriented environment.  The salary range for the Aquatics Supervisor position is $7,934 - $9,916 per month. The following benefits will complete the compensation package:


  • Classic CalPERS Members – 2.7%@55; EPMC 0%; 7% Cost Sharing; Single Highest Year
  • New CalPERS Members Tier effective 1/1/13 – 2.0%@62; 3.05 Cost Sharing; 3-Year Final Avg. Compensation
  • Pay-for-Performance system available
  • Choice of medical plans through PERS with the City contributing up to $1,780.00 per month
  • Post-retirement medical  provided under Government Code Section 22892(b) as established by the Public Employees’ Medical and Hospital Care Act (PEMHCA) through CalPERS; PEMHCA Minimum.
  • City-paid full family dental insurance
  • City-paid single vision plan; optional family coverage
  • IRS Section 125 plan/$900 annual account seed money (HRA)
  • City-paid $50,000 term life insurance
  • City-paid long-term disability insurance
  • Employee Assistance Plan
  • Education reimbursement program
  • Thirteen paid holidays (including one floating holiday) per year
  • Administrative Time Off – 40 hours of administrative leave annually, with the option of being paid for up to 20 hours
  • Approximately 22 days per year of General Leave in lieu of traditional sick & vacation leave; increases with longevity

In addition to the above benefits, the City offers voluntary participation in a deferred compensation program, short-term disability program, supplemental life insurance, Dependent Care Assistance program and a credit union.

The City of Dublin does not participate in the Social Security system except for mandatory Medicare.



The Parks and Community Services Department is comprised of three divisions; Recreation, Aquatics and Heritage and Cultural Arts. The department provides an array of programs and activities in support of the City’s goal to build community. In addition, the department boasts some popular community facilities, which are available for rent, including the newest facility, The Wave (a 31,000 square-foot aquatic center anchored by an indoor pool and waterpark elements opened in 2017).



The City of Dublin is located in eastern Alameda County, approximately 35 miles southeast of San Francisco.  The City was incorporated in 1982 with a population of 63,421 within 14.59 square miles.  Dublin’s strategic “crossroad” location at the intersection of Interstate 580 and 680 has made the City freeway close and conveniently accessible to the Bay Area with two BART stations.



The City of Dublin is continually striving to enhance the services provided to our customers.  The City organization is committed to creating a challenging and rewarding environment in which all employees representing the City are motivated to respond to the needs of the City’s customers.  In setting high standards for ourselves, we take pride in:

  • Being a responsive and proactive City team, in touch with the changing needs and expectations of the Dublin community.
  • Providing the highest level of quality service in all City programs and activities.
  • Promoting a “can do” attitude using common sense along with technical/professional knowledge.
  • Being committed to high professional standards.  A professional attitude encourages an objective approach to analyses of issues.
  • Providing information and resources to our customers in a friendly and helpful manner.



The best qualified candidates whose background and experience most closely meet the City's current needs will be invited to participate in an interview/oral board. In addition, the selection process may consist of written and/or oral components.   The City reserves the right to test an applicant in any other manner to determine suitability and to alter any aspect of the selection process.  Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process.


Candidates who successfully complete the interview process may be placed on an employment eligibility list.  This list may be canceled at any time, without notice to candidates. All offers of employment are conditional upon the ability to provide verification of authorization to work in the United States.



In accordance with Federal and State laws, the City of Dublin does not discriminate on the basis of race, religion, color, national origin, ancestry, handicap, disability, medical condition, marital status, sex, or age.


The City of Dublin will make reasonable accommodations for the participation in employment, programs, and facilities.  Please notify the Personnel Division at (925) 833-6605 regarding the type of reasonable accommodations needed within three days following recruitment closing date.



Apply online at www.CalOpps.org.  Once there, click on “Member Agencies,” then “East Bay”, select “Dublin,” then on “Aquatics Supervisor,” and “Apply for Job.”  Applications and responses to the Supplemental Questionnaire must be received by Friday, April 5, 2019 at 5:00 p.m., OR 50 applications, whichever comes first.  No faxed or e-mailed applications or postmarks will be accepted.


THIS ANNOUNCEMENT is meant only as a general description guide and is subject to change.  The information contained herein does not constitute an expressed or implied contract of employment and these provisions are subject to change.

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