Foster City Police Department is currently accepting applications for Per Diem Communications Dispatchers. This is a part-time/temporary position (maximum of 999 hours per fiscal year), and no benefits are provided. The following is a description of the job responsibilities and conditions of employment for this position.
Receives and dispatches 9-1-1, emergency and non-emergency calls from the public and allied agencies for police, fire and ambulance personnel, equipment, services, and after-hours public works services.
DISTINGUISHING CHARACTERISTICS, FEATURES, REQUIREMENTS:
This is a non-sworn, non-benefited, scheduled as needed, subject to availability position that works a variety of shifts, and often solo. It features a high volume and degree of communications responsibility for public safety and service.
CRITICAL AND IMPORTANT DUTIES:
Receives and directs telephone, radio and data communications, collecting pertinent information and dispatching units using radio and computer-aided dispatch system; determines priority, nature and location of emergency and non-emergency calls and status of units on and off assignment; maintains complete and accurate records, logs and reports on calls for a variety of services; operates a variety of teletype, computer, radio and recording equipment, monitors equipment for correct functioning; making records checks, computer entries, confirms and updates status of warrants; updates information in various law enforcement systems including stolen vehicles, missing and unidentified persons, automated property, supervised release files, and automated firearms systems; processes in-custody paperwork on prisoners; processes restraining orders and enters emergency protective orders into the restraining order system; receives and responds to complaints, questions and requests for reports from citizens at the counter and on the phone when the business office is closed; contacts citizens and allied agencies regarding traffic incidents, crimes, fires, and other emergencies, and requests for information; and you may be called to testify in a court of law regarding activities leading to legal proceedings as necessary.
Ability to enunciate, speaking clearly, distinctly, and concisely; learn to write in a legible, grammatically correct, and accurate manner to report and record information; learn, retain and utilize the full capabilities of the computer-aided dispatch system and other dispatch equipment in a quick and effective manner. Learn and retain departmental and City procedures, rules and codes, geographic detail within service area. The ability to clearly hear and understand multiple messages and direction simultaneously, explicitly follow oral and written instructions, use good judgment and apply a practical, thorough approach to a wide variety of circumstances and individuals.
EDUCATION AND EXPERIENCE:
Any combination of experience and training that would likely provide the required knowledge, skills and abilities. A typical way would be:
Education equivalent to completion of the 12th grade and completion of a POST-certified Basic Dispatcher training course. Experience in public safety; a minimum of two years’ experience as a dispatcher required. A valid California Driver’s License and satisfactory driving record is required. Experience with RIMS CAD is required.
FURTHER CONDITIONS OF EMPLOYMENT:
The requirement to maintain training, at a minimum, to meet POST guidelines is the responsibility of the Per Diem Dispatcher and will take place at his/her expense.
Department specific training, for which a Per Diem Dispatcher is required to attend, will be compensated at the prevailing rate of pay for the hours of required attendance.
Any and all work performed, including time spent in court in response to a subpoena, will be compensated at the straight time prevailing rate of pay, based on the actual number of hours worked.
Apply immediately as applications will be reviewed daily and well-qualified applicants will be scheduled for an interview. Position may close at any time. A City/District application is required to be submitted for consideration.