THE POSITION / JOB DUTIES
The Police Public Service Assistant (PSA) III is assigned to the Police Department’s Animal Services Unit and provides daily support with the customer service and animal shelter operations. Examples of job duties include:
· Assist with animal behavioral assessments.
· Assist potential adopters through the adoption process by completing forms and accurately entering adoption information into the database.
· Process animal intakes while explaining the process to the customer and assisting with paperwork and entering data.
· Process cash handling activities with regards to adoptions, intakes, outcomes, and pet licensing.
· Assist with caring for the animals by providing food, water, basic grooming, and enrichment activities to minimize shelter environment stress.
· Preparing and administering vaccinations to animals entering the facility.
· Assist with behavior assessments for the placement of animals.
· Data entry and clerical support.
· Perform related duties as assigned.
Experience: Professional experience working with animals is preferred.
Special Requirements: Must be 18 years of age. The selected candidate must be willing to work a variety of shifts, including days, afternoons, weekends, and holidays. Ability to lift and carry up to 40 pounds.
Hourly Rate: $16.67 - $20.26. Placement within the range will be made depending upon the qualifications and experience of the selected candidate. This is a part-time/long-term temporary assignment and may work up to 20 hours per week.
HOW TO APPLY
To be considered for this opportunity, submit a completed application, resume, and completed the supplemental questionnaire online.
RECRUITMENT AND SELECTION PROCESS
This recruitment will remain open until filled. Interested candidates are encouraged to apply as soon as possible. Highly competitive candidates may be invited to participate in an individual and/or panel interviews, background investigation, and other related components.
The successful candidate will demonstrate strong knowledge of animal handling and behavior, along with the ability to show compassion for animals and customers during sensitive situations. The selected candidate should have exceptional attention to detail, including completing accurate data entry in an efficient manner; strong communication (written and verbal) skills, including diplomacy and tact; and the ability to evaluate, troubleshoot and follow up on customer service inquiries, including clearly documenting situations for the shelter officer. Experience with Microsoft Office Suite and databases is desirable.