WHY JOIN THE CITY OF FREMONT TEAM?
Fremont is a well-managed and innovative city, and has recently generated national attention by placing in Money Magazine’s top 50 “Best Places to Live 2016” in the country, and ranking 4th on the “Most Family Friendly” list of California cities by Estately. Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, green technology, a low crime rate, great schools, a low unemployment rate, quality parks and nearby open space, and an incredibly diverse population of over 232,532 residents. As a full service city, Fremont employs over 952 regular employees and has an annual general fund operating budget of approximately $219.9 million.
Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity. Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service. Think Fremont!
INFORMATION TECHNOLOGY SERVICES—WHO WE ARE
Our mission is to “deliver the best proven technology and services available for computer, data, telecommunications, mapping, and critical business systems to employees and the public through excellent customer service, continuous improvement, innovative problem-solving, adherence to standardized information best practices, and collaborative solutions.” Our department is forward thinking in local government and was the winner of the Municipal Information Systems Association of California (MISAC) Quality IT Practices Award in 2011, 2012, 2013, 2014, 2015, and 2016.
The ITS Department currently has one vacancy.
WE’RE LOOKING FOR SOMEONE WHO IS
Steve Jobs said, “The only way to do great work is to love what you do.” The City is looking for someone with a real passion and love for coding. You will thrive in this position if you have a:
- go-getter mentality
- penchant for creating a culture of feedback—praise and constructive criticism
- concern for team members and desire to continually improve team cohesiveness
- drive for performance and task accomplishment– achieving results the whole team can be proud of
- organized and analytical mindset when problem solving;
- and high degree of personal accountability.
WHAT YOU WILL DO
As an essential member of the Information Technology Services Department, the Systems Analyst/Programmer will write code as well as assist in debugging or checking code from fellow Systems Analyst/Programmers and technical contractors, and perform information systems maintenance and upgrades. You will perform problem solving using root causes analysis, and assist with helping the unit meet its Key Performance Indicators for measuring the team's performance against the Service Level Agreements.
EXAMPLES OF DUTIES
- Design, develop, test, debug, document and maintain computer applications and procedures in cooperation with user departments and IT Services Department staff members.
- Design secure solutions that meet security standards.
- Review solutions with Senior Systems Analyst Programmers or Managers to ensure compliance with legislative, regulatory and judicial mandates, regulations and professional standards.
- Adhere to proper incident response procedures.
- Create, modify, and test code (i.e., Java Script, C#, C++, SQL, .NET) and integration technologies (i.e., XML, APIs, Web Services).
- Use problem-solving principles to identify root cause, evaluate possible solutions and implement countermeasures and/or fixes.
- Ensure all assigned work requests through the IT Ticket System are kept updated at all times.
- Confer with user departments to determine feasibility of automating or re-engineering specific operations.
- Assist users in preparing written requirements of new applications and software enhancements.
- Develop mobile (geared for device ubiquity) platforms for applications.
- Liaise with the departments and technical teams to identify and improve customer service dimensions.
- Contact and coordinate work of contract service providers in the installation and modification of software application systems for the City .
- Adopt a cloud-first mindset and assist the ITS department with migrating legacy systems from on-premise to the cloud and deploying new solutions in the cloud.
EDUCATION AND EXPERIENCE
Any combination of education and/or experience that has provided the knowledge, skills and abilities for satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills and abilities would be: a Bachelor’s degree in Computer Science, Information Systems or a closely related field, and five years of related experience.
Strong knowledge of IT best practices, IT General Computer Controls, Change Control, and Risk Management, and Incident Response is essential.
This classification requires the ability to travel independently within and outside the City limits and possession of a Class C California driver’s license.
Fremont offers an attractive benefits package, which includes, but is not limited to:
- Excellent CalPERS retirement plan as well as a 2% City paid contribution to a 401(a)
- Up to $20,000 in tuition reimbursement
- $2,130/month to spend on medical, dental and vision plans
- $100,000 life insurance coverage
- Annual general leave bank starting at 128 hrs. plus 112 hrs. of management leave
- 12 paid holidays and 1 floating holiday per year
- Comprehensive wellness program
A complete benefits summary can be found at www.fremont.gov.