Mental Health Specialist (Human Services Specialist I/II) (20002278)

Social Services
East Bay
$58,406.00-$78,092.00 Annually

Please review the special instructions before applying for this job opportunity.


The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Position

As an integral team member of the Aging and Family Services Division, the Mental Health Specialist provides support to the mobile mental health team in maintaining wellness of clients stepping down from the senior mobile mental health program.

Examples of Responsibilities

- Work with team members to assist in the monitoring, follow-up and collateral work of assigned caseload.
- Interact with clients, families, and organizations in a variety of settings including: homes, hospitals, doctors’ offices, schools and other city, county, or state agency offices and on the phone.
- Perform human services support activities including referring clients/family members to appropriate community resources according to the client care plan.
- Follow up on client services, schedule meetings and appointments.
- Interview and elicit personal information from clients, and program information from service providers; provide assistance to clients such as completion of forms, clarify documentation discrepancies, and resolve issues related to clients’ needs and requests.
- Convey general information regarding program services and interpret policies and regulations to clients, other agencies, and the community.
- Maintain confidential records, accurate client files, screen and process forms, verify authorizations on documents, and update automated databases.
- Assist team members with interagency and/or family meetings, research available resources, and prepare reports and statistical information.
- Participate in community outreach activities and public presentations that impact individuals and families.

Ideal Candidate

Minimum Qualifications

Any combination of education and experience which has provided the knowledge and abilities necessary to satisfactory job performance would be qualifying.  A typical way to obtain the required knowledge and abilities would be:

Education: Completion of 60 semester units or 90 quarter units from an accredited college with coursework in social work, counseling, sociology, nursing, gerontology, or related field.  A Master’s degree is highly desirable.

Experience: At least two years of professional, intern, or volunteer experience in a social services environment serving children, youth, senior citizens, individuals with disabilities, or family programs.

Licenses/Certificates/Special Requirements:

This position requires the ability to travel independently within and outside City limits.  Therefore, a valid Class C California Driver's License is required by time of appointment. 

Knowledge, Skills and Abilities:

Knowledge of: Principles and techniques of interviewing required to obtain information to determine the nature of client situations; the functions and organization of public assistance and social service systems; principles and techniques of providing psycho education to clients and their families.

Ability to:  Communicate effectively in oral and written form with individuals from diverse ethnic and socio-economic backgrounds; develop and maintain effective working relationships with clients, community agencies and service providers; make decisions and independent judgments; maintain accurate records and document actions taken; prioritize work and coordinate multiple work activities; adapt to procedural and technological changes, work independently in performing assignments and resolving problems within limits of responsibility and supervision.


The following generous benefits are provided:

Medical – A variety of plans are offered through CalPERS.

Dental – Plans are offered through Delta Dental.

Vision – Plans are offered through VSP.

Health Benefit Allowance – The City contributes up to $2,280 towards health benefit premiums (medical, dental and vision) and unused allowance up to $580 is paid monthly to the employee.

Retirement – As defined by the Public Employees’ Pension Reform Act of 2013 (PEPRA) and in the CalPERS retirement system:
Classic Members will receive CalPERS retirement benefits under the 2% at age 60 plan.
New Members will receive CalPERS retirement benefits under the 2% at age 62 plan.

Deferred Compensation
Voluntary Plan Options – The City offers two optional 457 plans for employee participation.

Income Protection – The City provides basic plan coverage for Life and Accidental Death and Dismemberment and Long Term Disability with additional coverage available for purchase by the employee.

Flexible Benefit Plan – Employees have the option to contribute tax-free income for medical premiums, healthcare reimbursement and dependent care reimbursement.

Commuter Benefits (Parking and Transportation) – Employees have the option to set aside money on a pre-tax basis to pay for work-related commuting and parking expenses.

General Leave – 192 hours per year

Holidays – 12 days paid and 1 floating holiday

A complete benefits summary can be viewed online at

Special Instructions

How to Apply

To view the complete job announcement and application instructions, visit

Applications will be considered as they are received.  Interested candidates are encouraged to apply immediately.