Case Manager (Aging and Family Services) (20005251)

Social Services
East Bay
$74,958.00-$91,104.00 Annually

Please review the special instructions before applying for this job opportunity.


The Organization

Fremont is a well-managed and innovative city! Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, clean technology and advanced manufacturing, a low crime rate, great schools, a low unemployment rate, quality parks, nearby open space, and an incredibly diverse population of over 235,000 residents.  With its strong and diversified business base, Fremont is an important economic force in the region.  The City strives to be an innovator in municipal government, with dynamic leadership provided by the City Council and City Manager.  

The Department

Fremont’s Human Services Department is nationally and internationally recognized for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient. The Aging and Family Services (AFS) Division is committed to meeting the needs of a growing senior population and providing a continuum of services to help elders remain independent, safe and in their own homes.

The Position

Under direction, the Case Manager will perform professional and clinical social work with older adults with complex medical conditions and/or families to assist them to obtain health, financial and/or social services.  As a member of the Human Services Department, this position reports to a Clinical Supervisor, and is characterized by the responsibility to provide comprehensive psycho social assessments and develop and implement care management plans. That may focus on connecting to public benefits, budgeting, accessing medical care etc.  The position works within a team of professionals and will be required to work collaboratively with team members and community partners.  In order to perform responsibilities, the Case Manager will be required to conduct site visits to client homes, medical facilities, and other community locations.   

Examples of Responsibilities

- Manage a caseload of clients comprised of individuals with complex medical and co-occurring conditions, including SUD or homelessness.
- Conduct comprehensive client assessments to develop appropriate service plans and monitor them closely.-
- Assist clients to develop support systems to maintain independent living, self-sufficiency and family stabilization.
- Provide crisis intervention.
- Collaborate with supervisor, team members and other Human Services programs and community agencies.
- Make home visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients.
- Monitor services provided for each client.
- Maintain timely electronic documentation of services, reporting, and billing.
- Prepare and present training and educational programs and publicity materials.
- Prepare written and statistical technical reports.
- Supervise interns in graduate and undergraduate programs placed at AFS.


Ideal Candidate

Minimum Qualifications

Any combination of education and experience which has provided the knowledge and abilities necessary to satisfactory job performance would be qualifying.  A typical way to obtain the required knowledge and abilities would be:

Education and Experience   

Master’s degree in Psychology, Social Work, Counseling, Sociology, Nursing, Gerontology, or a related field and one year of case work experience, or Bachelor’s degree in Psychology, Social Work, Counseling, Sociology, Nursing, Gerontology, or a related field and three years of social service experience, one year of which has been with children, youths, senior citizens, or family serving programs.

Licenses/Certificates/Special Requirements

Possession of a valid Class C California Driver’s License is required.  

Ideal Candidate

Qualified candidates will have considerable knowledge of the principles and practices of social services provided to families, including interviewing, diagnostic assessment, service plan development, service coordination, and care monitoring.  Other qualifications include excellent English communication skills, the ability to work in a multi-disciplinary team setting, and familiarity with word processing, spreadsheet, and electronic charting programs.

Bilingual fluency in Chinese, Farsi or Hindi is preferred.  The need for a bi-lingual Case Manager is dictated by the demographics of the individuals who seek our assistance.


Compensation & Benefits

Annual Salary Range – $74,958 - $91,104

The following generous benefits are provided:

Medical – A variety of plans are offered through CalPERS.

Dental – Plans are offered through Delta Dental.

Vision – Plans are offered through VSP.

Health Benefit Allowance – The City contributes up to $2,280 towards health benefit premiums (medical, dental and vision) and unused allowance up to $580 is paid monthly to the employee.

Retirement – As defined by the Public Employees’ Pension Reform Act of 2013 (PEPRA) and in the CalPERS retirement system:
Classic Members will receive CalPERS retirement benefits under the 2% at age 60 plan.
New Members will receive CalPERS retirement benefits under the 2% at age 62 plan.

Deferred Compensation
Voluntary Plan Options – The City offers two optional 457 plans for employee participation.

Income Protection – The City provides basic plan coverage for Life and Accidental Death and Dismemberment and Long Term Disability with additional coverage available for purchase by the employee.

Flexible Benefit Plan – Employees have the option to contribute tax-free income for medical premiums, healthcare reimbursement and dependent care reimbursement.

Commuter Benefits (Parking and Transportation) – Employees have the option to set aside money on a pre-tax basis to pay for work-related commuting and parking expenses.

General Leave – 192 hours per year

Holidays – 12 days paid and 1 floating holiday

Special Instructions

How to Apply

To view the complete job announcement and application instructions, visit:

Applications will be considered as they are received.  Interested candidates are encouraged to apply immediately.