Description
The Position
The Multipurpose Senior Service Program (MSSP) Case Manager will perform professional and clinical social work tasks and duties for older adults living with complex medical conditions to assist them to obtain optimum health, financial, and/or social services. As a member of the Human Services Department, this position reports to a Clinical Supervisor in the Aging and Family Services Division.
Under guidelines provided by the State of California, the MSSP Case Manager provides case management to frail seniors who are MediCal eligible and 65 years of age and older, to support them to live in their own home. This position joins a multi-disciplinary team of a social worker and a nurse and will perform case management functions in the cities of Fremont, Newark, Union City and Hayward. This position requires driving to conduct community visits, including visits to client homes and medical facilities. Participants in the MSSP program have significant medical and/or caregiving deficits and are at risk of further deterioration and/or institutionalization. The Case Manager will evaluate clients for medical appropriateness (RN only), conduct assessments (health and/or psychosocial), formulate detailed care plans, access/advocate for services, and monitor client care. The program serves a diverse client population, and the candidate must feel comfortable working with monolingual non-English speaking clients and/or through interpreters.
This is a regular, part-time position (32 hours/week) and will receive pro-rated benefits.
Examples of Duties
- Manage a caseload of 28-32 clients comprised of older individuals with complex medical conditions.
- Conduct comprehensive client assessments, and develop and monitor service plan.
- Collaborate with team members, Human Service programs, and community agencies.
- Conduct home visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Advocate for clients in accessing services.
- Monitor services provided for each client.
- Maintain timely electronic documentation of services, reporting, and billing.
- Participate in peer chart audits and outside audit preparation.
- Prepare and present training, outreach, and educational sessions and materials.
- Supervise interns in graduate and undergraduate programs.
- Prepare written and statistical technical reports.
Ideal Candidate
The Ideal Candidate
The ideal candidate will be a dynamic nurse or social work professional to complement our Multi-Purpose Senior Services Program (MSSP). Qualified candidates will have considerable knowledge of the principles and practices of social services provided to older adults, families, including interviewing, conducting health/psychosocial assessment, service plan development, service coordination, and care monitoring. Other qualifications include excellent English communication skills, the ability to work in a multi-disciplinary team setting, and familiarity with word processing, spreadsheet, and electronic charting programs.
Bilingual fluency in Spanish, Chinese, Dari, Russian, and/or Hindi is desirable. The need for a bilingual Case Manager is dictated by the demographics of the individuals who seek our assistance.
Education and Experience
Any combination of education and experience which has provided the knowledge and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and abilities would be:
- Master’s degree in Nursing, Psychology, Social Work, Counseling, Sociology, Gerontology, or a related field and one year of case work experience, or
- Bachelor’s degree in Nursing, Psychology, Social Work, Counseling, Sociology, Gerontology, or a related field and three years of social service experience, one year of which has been with children, youths, senior citizens, or family serving programs.
Licenses/Certificates/Special Requirements
This position requires the ability to travel independently within and outside City limits. Therefore, a valid Class C California Driver's License is required by time of appointment.
California RN license unencumbered required for nurse candidates.
Benefits
To view the Benefits Summary, visit: www.fremont.gov
Special Instructions
How to Apply
To view the complete job announcement and application instructions, visit: www.fremont.gov/cityjobs
First review of applications is September 16, 2022.