HHSA Case Manager I/II - Mental Health (20185736)

Behavioral Health
Northern California Inland
12/6/2021 at 5pm

Please review the special instructions before applying for this job opportunity.


525 W. Sycamore Street Willows, 95988


This position performs a variety of para-professional and responsible eligibility determination and case management duties for the Glenn County Health and Human Services Agency, Mental Health Division. This position is full-time and scheduled for forty (40) hours per week. 


  • Interview and provides rehabilitation services to clients; develops and implements treatment plans; provides follow-up and assists clients with the resolution of problems.
  • Provides information to potential clients, clients, and parents/guardians, if applicable, regarding program requirements and benefits.
  • Maintains close, collaborative, and cooperative relationships with community agencies, social workers, local law enforcement, and other public agencies carrying out treatment and educational plans; provides information to other County departments and agencies.
  • Assists in coordinating client placement in residential treatment facilities and periodically visits clients to assess progress. Provides referrals to other agencies as appropriate. 
  • Performs home visits, school visits, court, or jail visits as appropriate; attends meetings with other departments, government agencies, and local agencies in matters regarding health and human services issues.
  • Attends training, workshops, and continuing education classes, as required or appropriate.
  • Makes determinations of crisis situations, authorizes 72-holds for hospitalizations.
  • Remains on-call evenings and weekends for crisis and emergency situations.

Ideal Candidate

The ideal candidate will be able to perform routine tasks and duties as assigned with direct client contact in the provision of case management, and may include complex cases. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the unit. 


  • You are able to interview effectively with people of different social, economical, and ethic backgrounds.
  • You have knowledge of social, psychological, environmental, and physical aspects of mental and emotional disturbances, disorder, and impacts on clients.
  • You are able to work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions.
  • You have knowledge of methods of medical or program case recording and report preparation.
  • You are able to maintain confidentiality as appropriate.
  • You have knowledge of community social service agencies, other organizations, and their functions.



HHSA Case Manager I:
Two (2) years of full-time experience performing advanced journey level or specialized clerical duties in an office environment.

HHSA Case Manager II:
One (1) years of full-time experience performing duties comparable to an HHSA Case Manager I classification.

High school diploma or GED equivalent. 

Possession of, or ability to obtain a valid California driver’s license. 



13 paid holidays per year and an additional twenty four hours of Holiday Leave.  An employee must be employed the last working day before and the first working day after the holiday in order to receive holiday compensation.  Employees on leave without pay shall not accrue holiday benefits.


88 hours (approximately 11 working days) per year during the first 2 years of service; 128 hours (approximately 16 working days) per year during years 3 through 12; 168 hours (approximately 21 working days) per year during years 13 through 19; 208 hours (approximately 26 working days) per year after 20 full years of service.


96 hours (approximately twelve working days) per year of paid sick leave.


40 hours with pay for each instance for immediate family members.  Immediate family includes spouse, child, stepchild, grandchild, stepparent, parent, grandparent, parent-in-law, grandparent-in-law, brother-in-law, sister-in-law, brother or sister.


Service is based on employment with Glenn County.  The County shall provide a longevity differential above the employee’s base rate of pay for those employees represented by this unit as follows: after 10 full years of service 5%, after 15 full years of service 1%, after 20 full years of service 1%, after 25 full years of service 1% and after 30 full years of service 1% for a total of 9%.


Glenn County contracts with PERS for medical insurance.  The County pays a portion of the medical insurance premium based on the carrier and amount of the total premium. 


The County pays the employee premium for a vision plan with Medical Eye Services (MES).  The employee may enroll dependents at the employee’s expense.


GCGU employees are offered a choice of two voluntary dental insurance plans; Delta Dental (PPO) and DeltaCare (HMO).  The employee pays 100% of the premium through payroll deduction.


The County offers three IRC § 457 voluntary Deferred Compensation Plans (tax deferred long-term savings plans): Voya, Nationwide and Edward Jones.


The County coordinates with State Short Term Disability Insurance for regular employees. 


The County pays the premium on a $10,000 Term Life Insurance policy for regular County employees.  The employee pays the premium for optional life insurance.


The County participates in the Public Employees’ Retirement System (PERS) which is coordinated with Social Security.  The employee is responsible for 100% of the employee’s portion. Unused accrued sick leave can be converted to service credit at retirement.


GCGU employees participate in the Laborers’ International of North America (Industrial) Pension Fund.


Premium pay such as shift differential, bilingual, and working-out-of-class pay may be paid depending upon the employee’s work assignment and class.

*Benefits are listed for full-time employees; certain benefits are pro-rated for part-time employees.

Special Instructions

To apply for this job opportunity, please submit a completed County of Glenn employment application packet online at or to the Personnel Department: 525 W. Sycamore Street, Willows, CA 95988 by 
5:00 P.M., Monday, December 6th, 2021.

This recruitment may be used to establish a list to fill future vacancies for the next six (6) months.

Application packets must include the following
•    A Glenn County Employment Application      •         Résumé
•    Transcripts and/or Certificates                         •         Cover Letter

Apply online at:                                                                 
The County of Glenn is an Equal Opportunity Employer. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the Personnel Department. 

The above information is general in nature and does not constitute an expressed or implied contract. The County of Glenn has the right to rescind this recruitment at any time. 

Recruitment Contact

Contact phone: