Social Services Aide (20472315)

Child Welfare Services
Social Services
Northern California Inland
3/4/2024 at 11:59pm
$19.49-$23.69 Hourly

Please review the special instructions before applying for this job opportunity.


525 W. Sycamore Street Willows, 95988


Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required.

Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs.

The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker.

Examples of Duties

Duties may include, but are not limited to, the following:

  • Conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers.
  • Presents client assessments to professional staff for approval.
  • Completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system.
  • Makes client referrals to medical personnel or social workers as needed.
  • Provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care.
  • Monitors the medical and psychological care of abused children.
  • Supervises visits between parents and children and reports observations to social worker.
  • Provides emergency child care.
  • Transports or accompanies clients to appointments for service or interviews.
  • Assists Social Workers in providing a variety of child and adult social services.
  • Acts as liaison between clients and professional staff, individuals and groups in the community serviced.
  • Directly assists families in using and learning about the resources of society, particularly medical, legal and employment services.
  • Maintains records of work performed, and performs other related work as required.
  • Performs related duties as assigned.

Ideal Candidate

Knowledge of:

  • Basic rules and regulations regarding child abuse reporting, and Welfare and Institution Codes.
  • Basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work.
  • Basic methods and attitudes involved in the in-home care of physically ill, handicapped or disabled persons and adequate food preparation with limited kitchen equipment.

Ability to:

  • Interview persons to obtain a variety of information applicable to the provision of social services.
  • Understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation.
  • Effectively instruct physically and mentally disabled adults in parenting and household skills.
  • Deal with physically and sexually abused children.
  • Prepare basic written reports.
  • Recognize and report specific indications of need for social services.
  • Maintain confidential information in accordance with legal standards and/or County regulations.
  • Establish and maintain effective working relations with co-workers, outside organizations, and the public.

Minimum Qualifications

Sixty (60) semester units or ninety (90) quarter units of college, including fifteen (15) semester units or twenty-two and one-half (22.5) quarter units in social welfare, social/human service, sociology, or other social or behavioral science;


Two (2) years of full-time experience providing social services in a public or private setting to disadvantaged adults or children;


A combination of education and comparable experience equivalent to two years of full-time experience which includes a minimum of fifteen (15) semester units or twenty-two and one-half (22.5) quarter units in social or behavioral science. When combining education and experience; fifteen (15) semester units or twenty-two and one-half (22.5) quarter units equal six months of experience.

Examples of social or behavioral science courses include: anthropology, criminal justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, philosophy, political science, psychology, public health, religion, social welfare, sociology, welfare, women's studies.




13 paid holidays per year and an additional twenty four hours of Holiday Leave.  An employee must be employed the last working day before and the first working day after the holiday in order to receive holiday compensation.  Employees on leave without pay shall not accrue holiday benefits.


88 hours (approximately 11 working days) per year during the first 2 years of service; 128 hours (approximately 16 working days) per year during years 3 through 12; 168 hours (approximately 21 working days) per year during years 13 through 19; 208 hours (approximately 26 working days) per year after 20 full years of service.


96 hours (approximately twelve working days) per year of paid sick leave.


40 hours with pay for each instance for immediate family members.  Immediate family includes spouse, child, stepchild, grandchild, stepparent, parent, grandparent, parent-in-law, grandparent-in-law, brother-in-law, sister-in-law, brother or sister.


Service is based on employment with Glenn County.  The County shall provide a longevity differential above the employee’s base rate of pay for those employees represented by this unit as follows: after 10 full years of service 5%, after 15 full years of service 2%, after 20 full years of service 2%, after 25 full years of service 2% and after 30 full years of service 2% for a total of 13%.


Glenn County contracts with PERS for medical insurance.  The County pays a portion of the medical insurance premium based on the carrier and amount of the total premium. 


The County pays the employee premium for a vision plan with EyeMed.  The employee may enroll dependents at the employee’s expense.


GCGU employees are offered a choice of two voluntary dental insurance plans; Delta Dental (PPO) and DeltaCare (HMO).  The employee pays 100% of the premium through payroll deduction.


The County offers three IRC § 457 voluntary Deferred Compensation Plans (tax deferred long-term savings plans): Voya, Nationwide and Edward Jones.


The County coordinates with State Short Term Disability Insurance for regular employees. 


The County pays the premium on a $10,000 Term Life Insurance policy for regular County employees.  The employee pays the premium for optional life insurance.


The County participates in the Public Employees’ Retirement System (PERS) which is coordinated with Social Security.  The employee is responsible for 100% of the employee’s portion. Unused accrued sick leave can be converted to service credit at retirement.


GCGU employees participate in the Laborers’ International of North America (Industrial) Pension Fund.


Premium pay such as shift differential, bilingual, and working-out-of-class pay may be paid depending upon the employee’s work assignment and class.

*Benefits are listed for full-time employees; certain benefits are pro-rated for part-time employees.

Special Instructions

Social Service Aide-Child Welfare Services | Job Details tab | Career Pages (  


Supplemental Information



The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the. Special care should be taken to submitting a complete description of your education and experience relevant to the typical tasks, scope, and minimum qualifications stated on this bulletin. Supplemental information will be accepted, but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.

If conditions warrant, a Training and Experience examination may be conducted in lieu of the Education and Experience examination.  Please review the Experience and Education examination information below: 


The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.


A departmental open eligible list will be established for Glenn County. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.


Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.


If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.


MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.


The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


Recruitment Contact

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