The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.
Prior to the impact of COVID, San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.sjc.org.
The Salary Range for Airport Operations Supervisor I is $103,565.28 - $126,191.52
The Salary Range for Airport Operations Supervisor II $111,274.80 - $135,582.72
The Salary Range for Airport Operations Supervisor III $119,857.92 - $145,978.56
The actual salary shall be determined by the final candidate's qualifications and experience. These salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation pay.?
Positions & Duties
The City of San José - San José Mineta International Airport is currently recruiting a Manager-on-Duty Position (Airport Operations Supervisors I/II/III).
The Airport Manager-on-Duty serves as the senior Airport management representative on weekends, nights, and holidays. Incumbents inspect runways, taxiways, and related airport Air Operational Areas (AOA) for proper maintenance and safety conditions; opens or closes runways, taxiways, and airside operational areas; and ensures that the facility continually operates in compliance with Federal Aviation Administration (FAA) airport certification requirements. Performs related work as required.
As the Manager-on-Duty you may have purview over other Sections within the Airport Operations Division including, Landside, Terminal / Customer Service, or Security Sections. Programs within these Sections, include: noise monitoring, emergency planning, general aviation, construction oversight, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging and Airport Operations Center (AOC) functions. The Manager-on-Duty also serves as the Airport's Incident Commander for various emergency situations until relieved by senior Airport management.
These positions will be required to rotate between assignments based on operational needs. Incumbents will be required to work weekends, holidays, and any of three shifts covering twenty-four hours per day, seven days per week. Mandatory overtime may be required to meet staffing needs.
This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. A successful candidate must demonstrate excellent communication skills and the ability to handle confidential and sensitive information.
This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired.
Typical Manager-on-Duty Duties :
- Observes, records, and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.)
- Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements.
- Ensures compliance with regulatory requirements continuously.
- Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield.
- Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield and performing or coordinating activities as required.
- Supervises staff to maintain an efficient operation and/or program.
- Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations.
- Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans.
- Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place.
- Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations.
- Ensures programs and personnel provide a high level of customer service.
- Provides input towards the development of budgets within a program.
- Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.)
- Performs other duties of a similar nature or level.
The current vacancy within the Airport Operations Division will be filled based on the skill set presented by the successful candidate. This recruitment may be used to fill multiple positions in this department. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
DUTY NO.
TYPICAL CLASS ESSENTIAL DUTIES : (These duties and estimated frequency are a representative sample; position assignments may vary depending on the business needs of the department.) Duties may include, but are not limited to, the following:
FREQUENCY*
Manager-on- Duty
1.
Observes, records and enforces activities conducted on the Airside areas (RONs, Itinerants, hazmat, wildlife, etc.)
Daily
2.
Observes, records and enforces activities of contractors, permitees and tenants on the Airside to ensure compliance with applicable regulations or contractual/permit requirements.
Daily
3.
Ensures compliance with regulatory requirements continuously.
Daily
4.
Documents activity/events (RONs, Itinerants, hazmat, wildlife, etc.) on the Airfield.
As Required
5.
Responds to emergencies, hazmat, wildlife or other airfield incidents to maintain a safe and efficient operation. Includes on-site inspection of airfield, and performing or coordinating activities as required.
As Required
6.
Responds to and resolves door and gate alarms.
As Required
7.
Supervises staff to maintain an efficient operation and/or program.
Daily
8.
Ensures Airport is operated in accordance with applicable Federal State and local rules and regulations.
Daily
9.
Assumes day to day responsibility and oversight for programs and projects to meet established goals and plans.
Daily
10.
Monitors assigned areas and staff performance to ensure safe operation and physical security controls are in place.
Daily
11.
Maintains records and assists with documentation and memo writing to ensure controls and to support recommendations for improved operations.
Daily
12.
Ensures programs and personnel provide a high level of customer service.
Daily
13.
Provides input towards the development of budgets within a program.
As Required
All Areas
14.
Provides customer service to the public (i.e., directing passengers, listening to and reporting complaints, etc.)
Daily
15.
Performs other duties of a similar nature or level.
As Required
*Frequency defined as Daily/Several Times, Daily, Weekly, Intermittent, or As Required