
THE POSITION
Tri-City is looking for one (1) individuals to serve as a Manager of Best Practices for the Best Practices Department. This position has the responsibility for the day-to-day management of the Agency’s compliance, accuracy, uniform and appropriate application of program requirements with Federal and State mandates, Quality Improvement Work Plan, use of Electronic Health Record, the development, operation, implementation, evaluation, the evaluation of performance and outcomes of Agency programs, the design and implementation of quality improvement plans, and the development of best practices within the Agency. This position reports to the Chief Compliance Officer and will have direct supervision of the Quality Improvement Supervisor and Program and Outcomes Analyst Supervisor.
This position is responsible for a variety of ongoing responsibilities including, but not limited to:
Manage and supervise the Quality Assurance and Quality Improvement Divisions in support of the Agency’s mission, vision, and core values, and create an environment of trust and open communication;
Provide guidance to subordinates on Agency and Division philosophy, goals, objectives, policies, and procedures through supervision meetings, staff meetings, and work review; assist and participate in the development and coordination of in-service training and staff development training;
Develop, implement and evaluate Agency Best Practices and Process that are consistent with federal and State laws and regulations, Agency rules, guidelines, and values, and departmental requirements and needs ; develop systems and standards for ongoing program evaluation; develop and implement, comprehensive and detailed monitoring/audit processes, and assure Agency activities are in compliance with specified laws; Explore solutions, recommend methods, and implement practices to maintain compliance expectations and best practices, in addition to exploring ways to improve quality throughout the system of care.
Evaluate and audit the effectiveness of existing programs to assure program services provided by the Agency meet federal and State legislated regulations and standards and, within Agency guidelines, develop, recommend, and implement new programs and/or modify existing programs.
Plan, organize, and direct quality improvement projects throughout the Agency to respond to the needs of clients, and new/upcoming funding sources.
Assist with the development and coordination of the Agency’s Best Practices and Processes committee and sub-committee meetings), track requirements presented at Quality Improvement meetings and discuss with Chief Operations Officer and Director of Clinical Program Services.
Other duties as assigned, etc.