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THE POSITION

Tri-City is looking for one (1) special individual to serve as a Program Support for the Medical Records/Front Office Department but will be located within our Children’s Clinic.   This position will be responsible for administrative/program support, clerical, and office work.  This position will report to a Program Support Supervisor and Support Systems Manager.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Greet and provide general information to clients, visitors, vendors and staff, in person and on the telephone in a professional manner.
   

• Assist clients and utilize de-escalation and basic customer service techniques.  Attend, practice and apply agency wide trainings provided in working with consumers.  

• Assist clients by referring them to sources of information, handing out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources.

• Input, update, track and extract information into appropriate databases such as Welligent Electronic Health Record billing system (EHR) and LADMH IS system and files; search records and files for data where judgment and discrimination are required in selecting or abstracting material.

• Maintain records, logs, files, and other forms of information, including various demographic reports, room schedules and leased equipment usage, etc.; and perform other duties as assigned.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Community Capacity Organizer for the MHSA Department.   This position will provide advocacy, feedback, outreach and support to help communities access and work effectively with the systems involved.  This position will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• This position is responsible for collaborating with local Tri-Cities community members; engaging and organizing a wide range of community groups;

• Identify and evaluate strategies that promote and effect mental health well-being, and to plan ways to expand and sustain these community efforts; assist in required quarterly reports, annual updates, and other analyses and evaluations for assigned MHSA programs;

• Collaborate with Tri-City staff to insure that principles of the Agency’s MHSA PEI Plan are adhered to in the community organizing process; effectively translate communities’ activities and goals into coherent actions steps that can be evaluated and duplicated;

• Responsible for developing and coordinating trainings (for MHSA staff, as well as community stakeholders) and arranging meetings; Function as liaison representative to other departments, community groups, agencies and stakeholders;

• Maintain records and documentation of assigned MHSA/PEI program activities and events;

• Ensure confidentiality and integrity of Protected Health Information (PHI) of clients served by Center to comply with all Health Insurance Portability and Accountability (HIPAA) regulations and other duties as assigned.

A complete job description is available upon request.

THE POSITION

Tri-City is looking for two (2) special individuals to serve as a Clinical Wellness Advocate I/II/IIIs for the Children’s Full Service Partnership (FSP) Program. The Clinical Wellness Advocate I/II/III positions will appeal to individuals who are passionate about working with children with moderate to severe behavioral health concerns.  This position is a field-based position in which incumbents will be required to meet with clients in their homes, at schools, shelters, etc.  The Clinical Wellness Advocate I/II/III will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide advocacy, guidance, outreach, feedback and support to clients and families to access and work more efficiently toward recovery;
   
• Assist clients with basic forms, mentoring and coaching;

• Attend and participate in meetings, attend intakes and other appointment to strengthen and support recovery;
• Perform wellness checks, documentation of outreach and services;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly and provide case management services;

• May be required to transport client(s) in his/her own vehicle and/or a Tri-City vehicle and other duties as assigned, etc.

THE POSITION

Tri-City is looking for a special individual to serve as a Clinical Therapist I/II for the Children’s Access to Care (ATC) Team. The Clinical Therapist I/II position will appeal to individuals are inspired by challenges and opportunities presented in working with an engaged and active community.  The Clinical Therapist I/II will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will meet with individuals in person or talk to them over the
  phone to conduct screenings to ensure individuals meet specialty mental health services.
• Will assist individuals to link to various resources (i.e., managed care plan, Tri-City programs such as the Wellness Center, TCG, Peer Mentors, etc.) and provide warm-handoffs.
• Will complete same day biopsychosocial assessments and treatment plans.
• Will formulate a differential diagnosis concerning the nature of the mental health challenge(s).
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements;
• Work on a multidisciplinary team to promote recovery.
• Ability to work in a fast paced environment and must have excellent attendance.

• Perform other duties as assigned.

A complete job description is available upon request.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I for the Adult Full Service Partnership (FSP) Program.   This position is a field based, bilingual position which requires the incumbent to meet with clients at their home, in the field, at the shelter, etc.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.
   
• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is actively recruiting for one (1) special individual to serve as a Quality Improvement Specialist II for the Quality Assurance (QA) Team within the Best Practices Department. The Quality Improvement Specialist II will report to the Quality Improvement Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Develop, implement and oversee QA practices, policies and procedures to comply with specified County, State and Federal laws and regulations;
   
• Review charts, Electronic Health Records (EHR) medical records, and reports prepared by staff; conduct random chart reviews consisting of at least a 5% sampling on a quarterly basis utilizing audit tool(s);

• Coordinate, involve, and train appropriate staff in the process of chart reviews;

• Create and maintain internal quality assurance bulletin and provide this information to clinical program leadership and staff on a monthly or quarterly basis; maintain and archive external quality assurance bulletins and documents through tracking system;
   
• Facilitate quality assurance meetings, workshops, and committees, as needed, in order to enhance documentation quality;
   
• Compile, monitor and report performance outcomes related to compliance and provide support to clinical department with outcome measures and general support with quality assurance performance measures; perform other duties as required.

Complete Job Description available upon request.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I/II for the Children’s Full Service Partnership/Transitional Age Youth (FSP/TAY). The Clinical Therapist I/II position will appeal to individuals who are passionate about working with children, adolescents, young adults and their families.  The Clinical Therapist I/II will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide field-based individual, family and group therapy, crisis intervention, and case management services for children and transitional age youth and their families; 
   
• Conduct mental health crisis assessments, intakes, annuals, and create treatment goals;
   
• Provide field visits in the home or at school;

• Complete and ensure that LADMH documentation is updated in Electronic Health Record (EHR) regularly;

• May be required to transport client(s) in his/her own vehicle and/or a Tri-City vehicle;

• May be required to work on an On-Call rotation every four (4) weeks and other duties as assigned.

THE POSITION

Tri-City is looking for three (3) special individuals to serve as Community Navigator I/II’s as part of the Los Angeles Homeless Measure H Initiative within the MHSA Department.   These positions are limited term (18 months) positions with the potential of being extended. The positions require field work and on-call duties for 1 or 2 weeks every month.  The Community Navigator position works to engage with individuals and families at risk of homelessness or who are in need of a variety of services in order to secure housing stability.  Services that include formal and informal support tailored to their particular culture, ethnicity, age and gender identity. These positions will report to a MHSA Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Recruit community-based organizations, faith based organizations, and other community groups to become a part of an active and ever growing locally based support network for people, including those most challenged with housing and stability;
   
• Follow-up with people they have engaged to ensure that they have connected with support structures and received the help they need;
   
• Utilize HMIS/Coordinated Entry System to enter client information;

• Provide advocacy to clients and assist them in getting connected to appointments with agencies and health care providers;

• Promote and make presentations at emergency shelters, community food banks, intergovernmental agencies, local not-for profit associations, and community centers and other duties as assigned. 

A complete job description available upon request.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I for the Adult Full Service Partnership (FSP) Program.   This position is a field based position.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.
   
• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking for one (1) Mental Health Specialist (MHS) whom will provide mental health support services to mentally ill and emotionally disturbed person as part of the Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired by presented in working with an engaged community by providing participant advocate and case management services to moderate to severe mentally ill adults and is a field based position.  The MHS will report to the Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of rehabilitative support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services;  the ability to work in the field to service clients at their home, shelter or elsewhere;
   
• Maintain records of all activities relating to client care and adhere to  billing compliancy standard;
   
• Perform other duties as assigned, etc.