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The City of Hayward is currently accepting applications for the position of Librarian II 

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. 

Application submitted through CalOpps.org will not be considered.

Salary: $83,324.80 - $100,921.60 Annually

Full-Time Employment

Job Number:

T795-2024-04

DEADLINE TO APPLY: Thursday, April 25, 2024, by 11:59 p.m.    

 

THE POSITION:  
 

The City of Hayward is excited to announce its recruitment for the position of Librarian II. Under general direction by management staff or the Director of Library Services, the Librarian II performs a variety of professional and para-professional duties in support of a modern library and community learning center.  

 

The Library is currently recruiting for 3 Librarian II positions:  

 

Librarian II: Technology Services: 

 

The Technology Services Librarian will have primary responsibility for overseeing all in-house technology in the Downtown Library and Weekes Branch, including: 
 

• Coordinating the Library’s Makerspace, Digital Media Lab, and Public Computer Lab, including providing tech support to public and staff computers.  
• Serving as the liaison to the City IT department 
• Working with library vendors to curate and manage the library’s e-resources, including e-books and databases.  
• Supervising staff assigned to the Tech Lab, Makerspace, Digital Media Lab, and Public Computer Lab. 
• Serving as manager in charge in the absence of senior managers.  

 

 Librarian II: Marketing and Outreach:
 

The Marketing and Outreach Librarian will have primary responsibility for overseeing the library’s Outreach Division, which includes:  

 

• Coordinating the library’s bookmobile and techmobile services, and community hub.  
• Coordinating library marketing, including social media, newsletters, and the library’s website.  
• Coordinating off-site and on-site programming and collaboration requests.  
• Serving as the liaison to the City’s Publicity/PR Department 
• Supervising staff assigned to outreach services.  
• Serving as manager in charge in the absence of senior managers.  

Librarian II: Education Services:
 

The Education Services Librarian II will have primary responsibility for coordinating the library’s Education Services Division, which includes:  

 

• Program development and implementation of cradle to senior programs in collaboration with community partners.  
• Early childhood development programming, K-12 after-school support programs, adult literacy, summer programming, and citizenship programming.  
• Serving as a liaison to schools and institutions of higher learning.  
• Overseeing multiple federal and state grants.  
• Supervising staff assigned to the Education Services division.  
• Serving as manager in charge in the absence of senior managers.  

You are:  

 In addition to meeting the minimum qualifications listed below, the ideal candidate will: 

• Have demonstrated ability to successfully coordinate multiple federal and state grants.  
• Be able to thrive in a fast-paced and frequently changing environment.  
• Be committed to furthering HPL’s pursuit of equity, diversity, and inclusion in all library services and programs.  
• Be able to build and maintain partnerships with community partners, staff in other Library Divisions, and staff in other City Departments.  
• Be a responsive communicator and collaborator.  
• Be able to balance competing priorities and expectations to ensure work is assigned appropriately and completed efficiently.  
• Work effectively as a member of a team and engage with all levels of library employees to accomplish stated goals and deliver effective results.  

 

 

 

 Essential Duties:

What you will do:  

Duties may include but are not limited to the following:
 
Plans, organizes, directs and coordinates the functions of a major service area of the library.

Makes recommendations on selection and withdrawal of books, periodicals, display materials, and audio or video or e-materials by reading reviews, and other sources, and keeping up with current trends and making recommendations to the Director of Library Services.
 
Performs reference and readers advisory work in person, by telephone or other communication means, by verifying the patrons' needs through the reference interview process, and answering questions or exploring alternative sources of information such as other resources, agencies and libraries.

Updates factual material and coordinates loan services with other libraries. Assesses technology needs, evaluates system needs and makes recommendations for purchasing or improving equipment and programs based on current industry standards.
 
Serves as a liaison to the IT department for testing and supporting computer devices, library software, and infrastructure needs; provides basic technical assistance to library staff and patrons; and plans technology related training and programming for staff and the public.
 
Independently performs complex cataloging and classification review and related activities as assigned.
 
Directs or participates in community programs such as library tours for community groups, special programs for children and adults including technology services and on-site visits to the library.
 
Attends job-related meetings such as weekly staff meetings, Bay Area Library Information Systems meetings and/or other area meetings.
 
Prepares and submits performance evaluations on staff.

Prepares and submits timely and informative reports on projects as needed, including recommendations regarding resources and budgetary needs.

CORE COMPETENCIES   

 Knowledge of: 
 
Current library industry standard procedures, trends, and subject matters including electronic databases and reference materials, cataloging, classification of library materials, adult and children's reader advisory services, circulation, processing, and automated systems.
 
Library materials selection techniques.  Includes the ability to read literary or technical reviews and publishers' catalogs and make recommendations for purchase or withdrawal, for a balanced collection in terms of quality, diverse ideas, and community needs.
 
Adult and children's literature including specific titles and trends.
 
Integrated Library Systems, circulation, processing, automated systems, automated self-service and patron interfaces.
 
Adult and children's technology-based program and services.

Ability To: 
 
Establish and maintain effective working relationships with those contacted in the course of work.
 
Handle competing priorities and work with constant interruptions from the telephone, members of the public and staff.
 
Make independent judgments and choose appropriate solutions relative to day-to-day activities; Diligence for solving problems.
 
Creativity and openness to new ideas including ability to propose new projects and activities responding to community needs and based on industry trends.
 
Work well with all members of the community and skill in various types of programs like book talks, computer classes, craft activities, etc.
 
Interest and involvement in professional organizations and activities outside of regular work hours.
 
Classify and catalog a wide range of books and library materials using manual and/or automated procedures.

 

APPLICATIONS

Apply - Submit a completed City of Hayward job application and responses to the Supplemental Questionnaire which fully describe the nature of their professional experience and qualifications by 11:59PM on Thursday, April 25, 2024  

Application Review:

A. Minimum qualifications
B. Completion of the supplemental questionnaire 

The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered.

Job Related Testing (examination):

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews - Actual hire depends on success in the departmental selection process.  

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from NEOGOV/Government Jobs and the City of Hayward. 

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

 Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.

The City of Hayward is an Equal Opportunity Employer

The City of Berkeley invites you to apply for the position of Supervising Librarian at the Berkeley Public Library! In this role, you will be responsible for the administration and maintenance of the physical facility, supervision of professional, technical, and support staff, and providing reference and reader advisory services for the public. You will also represent Berkeley Public Library in meetings with the public, citizen groups, and other agencies.

This recruitment will create an eligible list that will be used by various Library divisions to fill future temporary and/or career positions in the next 12 months.

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this classification is:
Equivalent to graduation from college or university with a Master's degree in Library Science and three (3) years of experience as a professional librarian. Progressively responsible related experience may be substituted for the college coursework on a year-for-year basis.

Other requirements include the ability to travel to various locations within and outside the City of Berkeley to meet the program's needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California driver's license and satisfactory driving record is required. Must be able to work evenings and weekends.

In addition to the qualifications above, the ideal candidate will have lead or supervisory experience.

The City of Berkeley invites you to apply for the position of Librarian I at the Berkeley Public Library! In this role, you will have the opportunity to plan and deliver programs to the public, perform outreach, collection management, and community engagement.

Specialty areas at the Central Library and branches include Adult, Teen, Children's Services, and Collection Services.

This recruitment will create an eligible list that will be used by the department to fill future temporary and/or career positions in the next 12 months. Full-time, part-time, and/or intermittent positions may be available.

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this classification is:
Equivalent to graduation from a college or university with a Master's degree in Library Science. Progressively responsible related experience may be substituted for the college course work on a year-for-year basis.

A valid California driver's license is desirable. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record. Must be able to work evenings and weekends.

The City of Berkeley's Police Department is recognized as one of the most progressive and innovative law enforcement agencies in the country, and continually strives to develop programs which focus upon increased service to the community in conjunction with enhanced effectiveness in combating crime. 

The City of Berkeley is seeking qualified candidates who are interested in becoming Police Officers. As a Police Officer Recruit, you will attend a California Peace Officer Standards and Training (POST) certified police academy to receive education and training in all aspects of law enforcement such as laws of arrest, search and seizure, crime prevention, community relations, first-aid, physical conditioning, self-defense, handling of weapons and other related duties. Upon graduation from the academy, the Police Recruit is sworn in as a Police Officer and assumes the duties of that position.

Click the following links for more information about this exciting career opportunity:
Police Officer Flyer
Join Berkeley PD | Police Officer Jobs
Video of us in action

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is completion of 60 college semester units. Previous volunteer or paid experience in a law enforcement support area is desirable.
 
Other requirements include:

• Must be free from any disqualifications for employment, including felony convictions.
• Must be legally authorized to work in the United States under federal law.
• Must be 21 years of age or older at time of appointment.
• Must be fingerprinted for purposes of search of local, state, and national fingerprint files to disclose a criminal record.
• Must be of good moral character, as determined by a thorough background investigation.
• Must be a high school graduate, pass the General Education Development Test or other high school equivalency test approved by the State Department of Education that indicates high school graduation level, pass the California High School Proficiency Examination, or have attained a two-year, four-year, or advanced degree from an accredited college or university.
• Must be found to be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect the exercise of the powers of a peace officer.
• Must possess a valid California driver's license and have a satisfactory driving record. 
• Must be able to meet physical, psychological and background standards. 
• Must be willing to work evening, night, weekend and holiday shifts. 
• Must be able to obtain required POST certification and maintain firearms qualification.

APPLICATION PROCESS

Applicants must submit:

• Completed application
• Responses to the supplemental questionnaire

Please note that resumes are not a substitute for a completed application.

EXAM PROCESS

The exam process will include, but is not limited to: 

• Application review for minimum qualifications and required documents
• Written Exam: POST PELLETB
• Performance Exam: Physical Abilities Test (PAT)

The written exam and performance exam will be administered on the same day. See the job announcement for upcoming City of Berkeley exam dates. 

If you are unable to attend the City of Berkeley exam dates, you may register and take your exams with The Academy: http://theacademy.ca.gov/tests. The Academy charges a non-refundable materials fee of $10 for the written exam, $25 for the practice PAT, and $100 for the official PAT. After taking the exams and receiving passing scores, please attach your scores to your application.

POST will not authorize you to take the exam within 30 calendar days of having taken your last POST written exam. Please refer to the POST website for additional information: https://post.ca.gov/LE-Entry-Level-Test-Battery-Applicant-FAQs

Applicants may waive the written exam only by submitting a California POST Entry Level Law Enforcement Test Battery (PELLETB) T-score of 48 points or higher. We will accept California POST T-scores from other agencies provided the test was taken no more than one year prior to the date of application. Applicants must submit, on agency letterhead, a letter that states that the individual has taken the California PELLETB written exam. The letter must contain the total T-score and the date of the test. For information on where the PELLETB test is offered, please visit www.theacademy.ca.gov/tests.

Applicants may waive the performance exam only by submitting a California POST physical agility certificate, known as the Work Sample Test Battery (WSTB), with a score of 325 or higher.  The 1.5-mile run is not a requirement.  The test should not be dated no more than one year prior to the date of application.

Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.

Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to hr@berkeleyca.gov at the time of application. 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Laterals may be eligible to receive a hiring bonus of up to $20,000 disbursed in four equal phases: the first phase upon successful completion of the testing process and acceptance of a final offer of employment, and the last phase two years after completion of the probationary period as a Police Officer. 

The City of Hayward is accepting applications for Police Officer--Lateral. Police Officers at the City of Hayward perform a wide variety of law enforcement assignments including but not limited to patrol, traffic control, criminal and juvenile investigation, and radio communication. These require operating a patrol car or motorcycle, arresting and citing violators of laws, writing reports, serving warrants, testifying in court and providing information to the public.

ABOUT HAYWARD

Hayward has been routinely billed as one of the most diverse cities in the state of California. We're proud of that. We thrive on the vibrant mix of cultures and customs that makes Hayward such a wonderful place to live, work and play. For well over a century, Hayward has been a "community of opportunity," a city with open arms and an enviable list of resources to help newcomers build their dreams. Unlike many other Bay Area cities, Hayward remains accessible, affordable and primed for growth. People are beginning to see Hayward for everything it has to offer: a warm and inviting climate, easy access to three international airports within 20 minutes, affordable real estate, superior water resources, well-run city government, considerable open space and a host of recreational opportunities. Add an educated workforce, a wide range of housing options and one of California's most diverse populations, and you have the ingredients for an unparalleled location: Hayward, the Heart of the Bay.

THE DEPARTMENT

The Hayward Police Department is committed to enhancing the quality of life in the city by maintaining partnerships with its diverse community, together creating safe and cohesive neighborhoods. We pledge to safeguard the lives and property of the people served, and to reduce the incidence and fear of crime. We do this by treating all people fairly and equitably; and by being ethical, honest, responsive, and professional in the services we provide. We are accountable to one another and to the community.

The Hayward Police Department is comprised of a staff of 197 sworn personnel and 124 professional staff.  The Department supports a Community Policing philosophy and offers excellent promotional and special assignment opportunities.  The Patrol Division currently works 3-12.5 hour days and has weekends off at least six months out of the year. Patrol Officers enjoy a minimum of 9 training days per year.  Detectives who work investigations (SVU, Homicide, Gangs, Narcotics, etc.) receive incentive pay and participate in several task forces in Alameda County.  Officers have a wide variety of specialty assignments to choose from, such as School Resource Officer, K9, Special Duty Unit (street enforcement related to gangs), and Traffic (motors).

For more information about The Hayward Police Department, please visit www.joinhaywardpd.com.
 

Essential Duties

Duties may include but are not limited to the following:

• Patrols the assigned area on foot or in patrol vehicle, makes routine security checks, inspects places of possible disorder and keeps alert to discover suspect circumstances or persons.
• Operates a patrol car, motorcycle, or other vehicle
• Responds to radio and telephone dispatches and appears at scene or disorder or crime.
• Resolves disputes, admonishes individuals, responds to accidents and provide emergency first aid.
• Arrests and cites violators of laws and ordinances.
• Investigates calls and complaints.
• Investigates traffic accidents.
• Prepares and documents cases; write reports; serve warrants and subpoenas; and testifies in court.
• Writes citations.
• Investigates conditions hazardous to life or property.
• Coordinates crime scene control; makes initial investigations of crimes and crime scenes.
• Assists Detectives and other investigators in crime investigation.
• Watches for suspicious cars, curfew violators and wanted persons.
• Operates two-way radio equipment.
• Takes fingerprints and photographs and processes evidence
• Assists in booking and jailing prisoners.
• Processes and transports prisoners.
• Directs traffic.
• Questions suspects and witnesses.
• Provides information, directions, other services and assistance to the public.
• Inspects patrol cars/motorcycles, equipment and weapons to ensure proper operation.
• Prepares for and participates in planned events; stands and directs traffic at collision scenes and demonstrations; controls crowds; and cooperates with City, State and other agencies to secure areas at special events or crime scenes.
• Participates in special details and assignments.
• May serve as a field training officer.
• Perform related duties as assigned.

Minimum Qualifications

EXPERIENCE AND EDUCATION 

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: One (1) year in a law enforcement agency within the last thirty-six (36) months and possession of a current Basic California P.O.S.T Certificate.

Education: High school diploma or equivalent (possession of an Associate's degree or Bachelor's degree from an accredited institution is desirable).

License
Possession and maintenance of a valid Class C California Driver's License.

Necessary Special Qualifications: 

- Free of any felony convictions.

- A citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship (Government Code Para. 1031).

- 21 years of age at time of appointment.

- Vision in each eye, correctable to at least 20/30.

- Must pass a background investigation.

- Must meet all Department medical, physical and psychological standards.

- Bi-lingual applicants are encouraged to apply.
 

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge Of:

• Basic law enforcement terminology and concepts.
• Public relations in law enforcement.
• Techniques for dealing with people of all socio-economic levels under hostile and emergency situations.
• Safe vehicle operation.
• Principles of first aid.

Ability to:

• Learn principles, practices, procedures, terminology and operation of equipment used in law enforcement and crime prevention and investigation.
• Read and interpret laws, ordinances, regulations and Department policies.
• Analyze situations and adopt a quick, effective and reasonable course of action.
• Drive a vehicle safely.
• Write clear, concise and accurate reports.
• Understand and follow oral and written directions.
• Observe and accurately recall places, names, faces, descriptive characteristics and details of incidents.
• Perform physical tasks inherent in the work of a Police Officer.
• Be courteous but firm with the public when needed
• React quickly and calmly under emergency and stressful situations.
• Make sound decisions.
• Develop skill in the use of a firearm.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform physically demanding tasks for extended periods of time.

Academy Graduates/Academy Participants/FTOs may be eligible to receive a hiring bonus of up to $10,000 disbursed in four equal phases: the first phase upon successful completion of the testing process and acceptance of a final offer of employment, and the last phase two years after completion of the probationary period as a Police Officer. 

POLICE OFFICER

(ACADEMY GRADUATE / ACADEMY PARTICIPANT/ FTO)
 
Candidates must have successfully completed a California POST approved Basic Police Academy with a valid California POST Academy Certificate; OR Currently attending a POST approved Basic Police Academy and/or has been accepted to a POST approved Basic Police Academy.

The City of Hayward is accepting application for Police Officer--Academy Graduates and Academy Participants. Police Officers at the City of Hayward perform a wide variety of law enforcement assignments including but not limited to: patrol, traffic control, criminal and juvenile investigation, and radio communication. These require operating a patrol car or motorcycle, arresting and citing violators of laws, writing reports, serving warrants, testifying in court and providing information to the public.

Those candidates who are currently participating in the Police Academy would be hired as a Police Officer Trainee ($5,837-$6,125). The Police Officer Trainee is hired into a civilian position for the period of time they are assigned to the police academy. Upon successful completion of training at the academy, Trainees will then be sworn in and appointed to the classification of Police Officer. Police Officer Trainee benefits are limited to those of a civilian employee.

THE DEPARTMENT

The Hayward Police Department is committed to enhancing the quality of life in the city by maintaining partnerships with its diverse community, together creating safe and cohesive neighborhoods. We pledge to safeguard the lives and property of the people served, and to reduce the incidence and fear of crime. We do this by treating all people fairly and equitably; and by being ethical, honest, responsive, and professional in the services we provide. We are accountable to one another and to the community.

The Hayward Police Department is comprised of a staff of 197 sworn personnel and 124 professional staff.  The Department supports a Community Policing philosophy and offers excellent promotional and special assignment opportunities.  The Patrol Division currently works 3-12.5 hour days and has weekends off at least six months out of the year. Patrol Officers enjoy a minimum of 9 training days per year.  Detectives who work investigations (SVU, Homicide, Gangs, Narcotics, etc.) receive incentive pay and participate in several task forces in Alameda County.  Officers have a wide variety of specialty assignments to choose from, such as School Resource Officer, K9, Special Duty Unit (street enforcement related to gangs), and Traffic (motors).

For more information about The Hayward Police Department, please visit www.joinhaywardpd.com.

DEFINITION 

Under general supervision, the Police Officer patrols the City's commercial, industrial, and residential districts; enforces laws and ordinances of the state of California and the city of Hayward, works closely with the community to preserve the peace and promote public safety; carefully documents own activities in written reports and statements; performs a wide variety of law enforcement assignments such as patrol, traffic control, criminal and juvenile investigation, radio communications, and administrative services; provides court testimony; investigates crimes such as burglary, robbery, assault, and disturbing the peace; assists firefighters and emergency medical technicians; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS 

Work normally consists of routine police tasks performed according to Department rules and regulations. Incumbents receive general and special instructions and must be able to act without direct supervision. The absence of ongoing supervisory responsibilities distinguishes this class from the class of Police Sergeant.

SUPERVISION RECEIVED 

General supervision is provided by higher level officers.

SUPERVISION EXERCISED

Provide occasional supervision to volunteers, reserve officers and professional support staff.

 

Essential Duties

Duties may include but are not limited to the following:

• Patrols the assigned area on foot or in patrol vehicle, makes routine security checks, inspects places of possible disorder and keeps alert to discover suspect circumstances or persons.
• Operates a patrol car, motorcycle, or other vehicle
• Responds to radio and telephone dispatches and appears at scene or disorder or crime.
• Resolves disputes, admonishes individuals, responds to accidents and provide emergency first aid.
• Arrests and cites violators of laws and ordinances.
• Investigates calls and complaints.
• Investigates traffic accidents.
• Prepares and documents cases; write reports; serve warrants and subpoenas; and testifies in court.
• Writes citations.
• Investigates conditions hazardous to life or property.
• Coordinates crime scene control; makes initial investigations of crimes and crime scenes.
• Assists Detectives and other investigators in crime investigation.
• Watches for suspicious cars, curfew violators and wanted persons.
• Operates two-way radio equipment.
• Takes fingerprints and photographs and processes evidence
• Assists in booking and jailing prisoners.
• Processes and transports prisoners.
• Directs traffic.
• Questions suspects and witnesses.
• Provides information, directions, other services and assistance to the public.
• Inspects patrol cars/motorcycles, equipment and weapons to ensure proper operation.
• Prepares for and participates in planned events; stands and directs traffic at collision scenes and demonstrations; controls crowds; and cooperates with City, State and other agencies to secure areas at special events or crime scenes.
• Participates in special details and assignments.
• May serve as a field training officer.
• Perform related duties as assigned.

JOB RELATED AND ESSENTIAL QUALIFICATIONS 

Knowledge Of: 

• Basic law enforcement terminology and concepts.
• Public relations in law enforcement.
• Techniques for dealing with people of all socio-economic levels under hostile and emergency situations.
• Safe vehicle operation.
• Principles of first aid.

Ability to:

• Learn principles, practices, procedures, terminology and operation of equipment used in law enforcement and crime prevention and investigation.
• Read and interpret laws, ordinances, regulations and Department policies.
• Analyze situations and adopt a quick, effective and reasonable course of action.
• Drive a vehicle safely.
• Write clear, concise and accurate reports.
• Understand and follow oral and written directions.
• Observe and accurately recall places, names, faces, descriptive characteristics and details of incidents.
• Perform physical tasks inherent in the work of a Police Officer.
• Be courteous but firm with the public when needed
• React quickly and calmly under emergency and stressful situations.
• Make sound decisions.
• Develop skill in the use of a firearm.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform physically demanding tasks for extended periods of time.

 

Minimum Qualifications

 

EXPERIENCE AND EDUCATION 

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:  One (1) year in a law enforcement agency within the last thirty-six (36) months and possession of a current Basic California P.O.S.T Certificate.       

OR 
Currently employed by a law enforcement agency and have successfully passed a field training officer (FTO) program, but have yet to complete probation.

OR
Successful completion of a California Basic P.O.S.T approved academy certificate. Obtained within the past eighteen (18) months from date of application is desirable.
 
Education:  High school diploma or equivalent. Possession of an Associate's degree or Bachelor's degree from an accredited institution is desirable.
 
Necessary Special Qualifications: 

- Free of any felony convictions.

- A citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship (Government Code Para. 1031).

- Age, not less than 21 years at time of appointment.

- Vision in each eye, correctable to at least 20/30.

- Must pass a background investigation.

- Must meet all Department medical, physical and psychological standards.

Licenses and Certificates: Possession and maintenance of a valid Class C California Driver's License.

Market Research Project Manager II

SALARY:
$5,006.15 - $5,978.50 Biweekly
$10,846.67 - $12,953.42 Monthly
$130,160.00 - $155,441.00 Annually

AC Transit is seeking a Market Research Project Manager II. Under general direction serves as the project manager leading a variety of complex market research projects, functions, and activities. Incumbents in this position provide actionable data-driven insight informing and aligning strategic business decisions with customer sentiment.

This classification is distinguished from other marketing and communications classifications by the assigned project management responsibilities leading District-wide, market research projects and studies of considerable size and complexity. Incumbents at this level are expected to operate with a high degree of professional judgment and independence, providing technical and functional direction to vendors, professional, technical, and contract staff.

This is an excellent opportunity to work for the largest bus agency in California. In addition to working with some of the best in the business, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending and a 457 savings plan.

REPRESENTATIVE FUNCTIONS:
Leads the District’s primary and secondary market and research projects and studies, including customer opinion surveys, focus groups, personal interviews, field research, and quantitative and qualitative market research studies conducted across a variety of surveying channels, including in-person and on-line; identifies trends and responds with appropriate strategies to achieve the departmental and the District’s strategic goals and objectives.

Conducts a variety of market research projects; collects and analyzes data concerning customer sentiment; collaborates and coordinates efforts District-wide to design and implement communication and outreach campaigns to measure and drive improvement in service delivery, key performance metrics, and customer experiences; aligns customer experience strategies with departmental and the District’s strategic initiatives.
Performs project management functions and activities and is responsible for the full lifecycle of the assigned market research projects overseeing scope, timeline, budget, and quality standards from the project’s inception to completion; manages the activities of outside vendors and contractors. Provides consultation and professional, technical advice to executive staff, management teams, and other District departments; represents the Department on various external committees and projects.

Prepares and presents a variety of reports on operations, activities, and special projects; presents findings to the Board of Directors, executive management, other District staff, and various public and private entities.
Evaluates and recommends professional consulting services for assigned projects; develops and disseminates Requests for Proposals (RFPs), Request for Qualifications (RFQs), and Invitation For Bids (IFBs) and develops proposal evaluation criteria; assists in the negotiation, preparation, and administration of professional services and contracts; recommends and prepares amendments to professional services contracts.

Prepares, reviews, and maintains a variety of project-related information and documentation, including project schedules, Statements of Work (SOWs), status reports, detailing issues, risks, and deliverables; monitors agreements and projects for compliance with relevant codes, ordinances, rules, and regulations.
Attends and participates in professional group meetings and committees; stays abreast of new trends and innovations in the field of project management and market research. Provides technical and functional direction to professional, technical, and contract staff and participates in the formation, planning, review, and management of assigned projects. Performs related duties as required.

MINIMUM QUALIFICATIONS:
Education: Equivalent to a Bachelor’s degree from an accredited four-year college or university in a field directly related to the area to which assigned. For the Market Research Project Manager position the following are applicable fields of study: business administration, sociology, statistics, market research, communications, public administration, marketing, or a related field. Additional experience may be substituted for education on a year-for-year basis.

Experience: Six (6) years of experience in the professional field required by the assigned special projects. The Market Research Project Manager position requires experience in developing and implementing market research, marketing, public information, or communications programs with an emphasis on data collection, market analysis, and detailing the customer journey or two (2) years that involved responsibilities at a level equivalent to the District's classification of Project Manager I. Years of experience may be substituted for the educational requirement on a two for one basis; two (2) years of experience may be submitted for one (1) year of education).

ADDITIONAL INFORMATION:

THIS POSITION IS AN UNREPRESENTED AT WILL POSITION

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation.

Vaccination Requirement for Candidates Seeking Employment: Alameda-Contra Costa Transit District has implemented a requirement that requires all candidates for District employment to be fully vaccinated for COVID-19, including variants, prior to being employed by the District, subject to limited exceptions. AC Transit adopted this vaccination policy as an emergency public health response to mitigate the negative public health consequences associated with increased incidence and test positivity rates and the prevalence of new virus variants, including increased hospitalizations, intensive care unit admissions, and deaths.

As such, candidates seeking District employment will be required to: (1) be fully vaccinated (two weeks after completion of the entire recommended COVID-19 vaccination series) and (2) submit a copy of their COVID-19 vaccination card prior to their start date, unless a reasonable accommodation request for a medical or religious exemption has been approved.

Benefits: The transit professionals who call AC Transit home represent the rich cultural diversity of the Bay Area. For more than 60 years, we have been an equal opportunity employer honoring religion, ethnic background, national origin, gender, gender expression, genetic information, disabilities, age, and veteran status. We are not only an inclusive employer but also offer a comprehensive benefits package rooted in choice, flexibility, and affordability. Most Benefits are effective the first of the month following your hire date. Employees and eligible dependents have access to the following benefits*:

• Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
• Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
• Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
• Employer paid Basic Life Insurance
• Employee paid Voluntary Term Life Insurance
• Employee Assistance Program (EAP)
• Retirement – employees automatically participate in a lifetime defined benefit plan and have the option to contribute to a 457 deferred compensation plan via payroll deductions.
• All employees hired on or after January 1, 2016 may be in the District’s Tier II pension plan covered by the Public Employees’ Pension Reform Act of 2013 (PEPRA). As such, employee may be required to contribute a small portion of annual income towards the cost of the pension.
• Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
• AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs
• Free AC Transit Bus Pass
• Federal Credit Union
• Vacation and Sick Leave or Personal Time Off
• Nine (9) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
• Tuition Reimbursement – up to $2500 per fiscal year on approved courses
• Wellness Program
• *AC Transit benefits are negotiated and subject to change based on collective bargaining agreements.
• Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.
The Alameda Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

In accordance with federal requirements, all job applicants selected for appointments in a safety sensitive position are subject to pre-employment drug and alcohol testing. A final job applicant will be tested for five prohibited drugs: Cocaine, PCP, Amphetamines, Marijuana and Opiates. During employment, employees holding safety sensitive positions are subject to random, reasonable suspicion, post-accident, return-to-duty, and follow-up drug and alcohol testing. Additionally, in the event of an absence of more than 90 days from a safety sensitive position, pre-employment drug testing will be performed.

APPLICATIONS MAY BE FILED ONLINE AT:
https://apptrkr.com/3748238
1600 Franklin Street Oakland, CA 94612 510-891-7148
employment@actransit.org

Position #22-00455 MARKET RESEARCH PROJECT MANAGER II MC
Equal Opportunity Employer

Market Research Project Manager II Supplemental Questionnaire

1. *Identify and describe the types of market research studies you have conducted or managed.
2. *Should you proceed through our recruitment process, are you willing to submit to a pre-employment drug and alcohol test? (Testing is paid for by the District) Yes/No
3. *If you do not pass the pre-employment drug and alcohol test according to District standards, you will be disqualified from this recruitment. Do you understand the statement above? Yes/No
   * Required Question