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The City of East Palo Alto is seeking

Professional Leadership is it YOU?

We are currently seeking qualified candidates for the position of a

FULL-TIME LIMITED TERM (6 MONTHS)

UTILITY MANAGER

Salary: $151,787—$184,498 Annually

$12,648—$15,374 Monthly

Plus Wonderful Benefits

OPEN UNTIL FILLED

The City of East Palo Alto is seeking an empowering, self-motivated, leader to fill the full-time limited term 6 months Utility Manager position. The Utility Manager plans, schedules, assigns, and reviews the work of consultants, contractors and staff within assigned area. The Manager will also assist with long- and short-term project planning, design, maintenance, and operations in one or more of the following utility areas: water, wastewater, collection systems, solid waste, telecommunications, storm drain systems, and other utility related programs. Additionally, the Manager performs a variety of complex and responsible support to the City Manager and Public Works Director on all City utility related matters. The Utility Manager exercises general direction and supervision over supervisory, technical, operational, and administrative support staff.

For more information about this thrilling opportunity please view the brochure below:

The position is responsible for the performance of both the day-to-day power settlements among NCPA members, Western, California, and Federal electricity markets, local balancing authority area operators (CAISO, BANC, EIM), as well as settlement activities associated with NCPA Power Management’s Service Customers. Other responsibilities include tracking and meter data management validation duties, GHG (Greenhouse Gas) monitoring and analysis, analysis and testing associated with new CAISO market initiatives, and comprehensive analytic or technical studies, as required, including proceedings before state and federal regulatory agencies and public officials. This is a full journey-level position capable of performing all the duties and responsibilities of the Settlements Analyst I. Performs the full range of duties as assigned, receiving only occasional instruction, training, or assistance as new or unusual situations arise. Additionally, incumbents perform a variety of assigned complex technical and professional work in the areas of power accounts settlements, budgeting, systems development, and audit. Incumbents also provide technical analysis and assistance to staff, Members, contractual participants, and others, as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires that the incumbent report for work on time and maintain satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities:
Provides technical advice, functional instruction, and guidance to less experienced Power Settlement staff as needed. Trains new Power Settlements Analysts and cross trains as roles evolve. Recommends personnel actions. Prepares and presents training/tutorials on All Resources Bill, Pre-Bill process, Power Settlement processes overall, and various other topics, as needed, in person or via webinars (s) to NCPA Members and Project Participant staff.

Serves as subject matter expert, working with Information Services, on Power Settlements application requirements, such as All Resources Bill enhancements, and testing system enhancements in development.

Implements and operates complicated power settlements systems. Prepares complex analytical reports and supporting documentation.

Provides analysis, integration, and implementation of new energy market initiatives and/or customers/Scheduling Coordination accounts (e.g., ISO, Western Energy Imbalance Market (“EIM”), renewable generating resources, Community Choice Energy/Aggregators (“CCE”).

Monitors settlements associated with Renewable Energy Credits and acts as or provides support to NCPA’s Qualified Reporting Entity representative; registers credits on the Western Renewable Energy Generation Information System (“WREGIS”) or its successor.

Monitors settlements functions of Western capacity and energy allocations, market purchases and sales, Pool transmission activity, and other transactions as they occur; Prepares or reviews power settlement transactions for proper budget classification.

Conducts special studies requiring complex, voluminous, and detailed analysis of power costs and revenues. Recommends operational changes that provide better value to Members and Participants.

Coordinates and participates in the development, analysis, and monitoring of the Agency's power supply budgets. Acts as power settlements representative to other department managers and supervisors in regard to cost summary and budgetary reports.

Assists with the implementation of systems, policies, and procedures and special projects requiring highly technical study and analyses. Recommends changes or modifications to methods or systems as applicable.

Assists with formal budget and other presentations to upper management and the governing body.
Performs special assignments for the Power Settlements Supervisor or others as assigned, including preparation of testimony and exhibits for presentation before state and national regulatory proceedings.

MINIMUM QUALIFICATIONS

Education and/or Experience
Bachelor's degree (B. A.) from a four-year college or university with an emphasis on quantitative analysis, plus four (4) years of prior experience as a Power Settlements Analyst I or an equivalent combination of education and experience.

KNOWLEDGE AND ABILITIES 
Knowledge:
Knowledge of California Independent System Operator settlements procedures for tariff services and Metered Subsystem services; NCPA settlements procedures for scheduling coordinator services and the ten-member power pool; California Energy Imbalance Markets; NCPA’s Western (WAPA) contracts
California’s Green House Gas rules; CARB renewable energy credits; Knowledge of NCPA settlements procedures for scheduling coordinator services and the ten-member power pool.

Abilities:
Ability to retrieve detailed records and summary-level data from NCPA’s Oracle database systems through the use of Structured Query Language (“SQL”) statements in proprietary software (e.g., SAS, Toad, SQL Developer, Oracle Database Connection [“ODBC”]) and process through proprietary or open-source software programming applications (e.g., SAS, Visual Basic for Applications [“VBA”], R, Python, Excel workbooks); Ability to read, analyze, and interpret CAISO tariff, NCPA operating agreements, and contracts, standard industry power purchase agreements, technical procedures, and governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public; and the Ability to analyze and interpret settlement formulas expressed in summation notation.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance. 

This job has no supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.
 

Located in Middletown, CA!

This position performs a variety of engineering tasks relating to plant reliability and performance efficiency, troubleshoots plant and equipment problems and responsible for the collection, processing and interpretation of production, thermodynamic, geologic and geophysical data necessary to recommend actions to maximize steam production and plant generation. This position may also undertake special projects as assigned by and through the Plant Manager. The level of supervision will be dependent upon the incumbent’s classification level (Engineer III, IV, or V) but all levels will perform a variety of assigned complex technical and professional work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position requires the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments for the Plant Manager or others as assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Level III:
Employees at this level receive only general instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Engineers at this level are expected to manage smaller projects with minimal direction. 

Level IV:
This is the journey person level class within the Engineer series. Working with minimal direction, employees at this level perform the projects and troubleshooting assignments. May lead capital projects including prioritizing work, giving project assignments, directing and reviewing work, and providing guidance and instruction to project personnel including professional engineering staff, other staff and contractors. 

Level V:
This the senior level class within the Engineering series. Working with minimal direction often taking plant goals and translating them into work assignments for the individual and in many cases other departments. Employees at this level are given the most complex projects (many cases maybe multi- year, many different disciplines of work, large contracts) and complex trouble shooting.

Responsibilities: 

Level III:
Interfaces with plant staff to optimize plant output.

Estimates forward projection of steam supplies and generation of the geothermal field.

Evaluates the effects of injection within the field and makes injection recommendations based on the available tracer, MEQ, and reservoir data.

Recommends pipeline and control system design changes necessary to increase system operating efficiencies.

Reduces operating expenses in conjunction with the business unit goals and budget.  

Develops and uses databases to perform analysis of plant generation and production including predictions of reservoir reserves, forward projections for generation and production, and impact analysis of future projects both within the existing site and the analysis of any investment possibilities.

Acts as a point of contact with the NCPA Generation Services Engineering Department and provides engineering assistance as requested.

Level IV:
In addition to Level III class, this item;

Assists in the preparation of engineering solutions for problems related to production, generation and transmission.

Communicates with staff, management, technical committees, commission, and regulators through memos, meetings, and reports.

Assists in making injection recommendations to maximize the recovery of injection-derived-steam.

Develops conceptual models of the reservoir, prepares estimates of field reserves and forecasts of future production and generation and related reports, as needed.
Initiates, develops and presents annual Steam Field budget.
Prepares and submits reservoir maps based on well flowrate, pressure, gas and tracer data.

Initiates and approves requisitions and invoices, tracks cost and insures projects are cost­ effective.

Acts as project manager on assigned projects which includes planning, interdepartmental coordination, budgeting, implementation, progress reporting, quality control, payment approval, etc.

Level V:
In addition to Level IV class, this item;

Sets standards of performance for direct reports, provides coaching and development opportunities, and assesses performance.

Gathers and interprets the necessary information to comply with permits from the Bureau of Land Management, Regional Water Quality Control Board, and Air Quality Management District(s) for all drilling, workover, conversion to injection and well abandonment programs. 

Prepares and submits required periodic operations reports.

Represents Agency on the Effluent Committee, Geothermal Resources Council and Geysers Geothermal Association.

Analyzes and interprets wireline logs including, but not limited to: PT, PTS and Casing Caliper logs.

Coordinates with other staff at the NCPA Geothermal facility and others in providing steam field engineering support.

Develops and utilizes computerized databases to analyze generation and production in support of engineering solutions and recommendations.

Maintains good working relationship with regulators including Federal Bureau of Land Management, California Department of Conservation (DOGGR), Sonoma County Air Quality Management District, Lake County Air Quality Management District, etc.

May be called upon to step into the Plant Manager or Operations and Maintenance Supervisor role from time to time.

EDUCATION AND/OR EXPERIENCE      

Level III:
Bachelor’s Degree in Engineering (Mechanical or Electrical preferred) from an accredited four-year college or university is required; and a minimum of three (3) years in power plant/production engineering.  A minimum California Engineer-in-Training Certificate is required. A California Professional Engineering License is highly desirable and in some cases a requirement.

Level IV:
This level requires a Bachelor’s degree in Engineering (Mechanical or Electrical preferred) an accredited four-year college or university; and a minimum of five (5) years related experience in power plant/production engineering.  A California Professional Engineering License is highly desirable and in some cases a requirement. 

Level V: 
This level requires a Bachelor’s degree in Engineering (Mechanical or Electrical preferred) plus a Master’s degree in reservoir engineering from an accredited four-year college or university; and a minimum of six (6) years related experience preferably within a steamfield reservoir generating plant.  A California Professional Engineering License is highly desirable and in some cases a requirement.

KNOWLEDGE AND ABILITIES 

Knowledge:                                                                                                                                                            Knowledge of power plant operations and plant design parameters; methods, materials and techniques used in making engineering evaluations on the performance of the physical reservoir processes including but not limited to volumetric voidage calculations, water frontal advance maps, water percentage versus cumulative production curves, injectivity and production capabilities, together with other secondary recovery methods; General power plant safety principles and practices; Knowledge of local, state and federal regulations applicable to electric utility generator operators and generator owners; Knowledge of utility industry, generation practices, and new developments; Use and application of computer aided design software; Principles and practices of applicable ASME codes and standards; Principles of budget preparation and administration; Proficiency with MS Word and Excel;  Experience with MS PowerPoint, MS Project, MS SharePoint, OSIsoft PI, CMMS, AutoCAD, and relational databases (e.g. MS Access) is desirable; Demonstrated application of business and systems analysis techniques, SQL, client- server and web base technology, and report writing tools is also desirable; Requirements of Public Works Contracts including, Public Works bid process, roles and responsibilities of NCPA project manager versus contractor, bonding Public notices and registration requirements; project closure; NCPA leadership standards and expected leadership behaviors and considerable skill in verbal and written communications.
In addition, requires knowledge of California Public Utilities Code and General Orders; trends, issues, State and Federal requirements, and basic court decisions affecting public utilities and transportation regulation; knowledge of engineering terminology, fundamentals, mathematics, and economics; financial structure and prescribed accounting classifications; knowledge of standards of service, reliability, and safety; materials and methods of engineering construction; procedures of conducting hearings before the California Public Utilities Commission and other regulatory agencies.

Abilities:
Observe and enforce NCPA safety procedures and to establish and maintain project priorities and to reason logically and creatively.  Must develop and evaluate alternatives; analyze data and perform research work; analyze situations accurately and take effective action; communicate and negotiate effectively; prepare reports, correspondence, safety oversight plans, and exhibits; translate engineering calculations and analyses into concepts usable by decision-makers; testify on results of completed studies; consult with and advise administrators, decision-makers, and other interested parties on a broad range of subject-matter areas; serve as a lead person and gain and maintain the confidence and cooperation of those contacted during the course of work; utilize complex computer operations, intermediate to advanced programming, relational databases, and operating systems, and advanced features of software packages (word processing, spreadsheet, graphics, customized products, etc.); control project costs and report progress; conduct post project reviews and consistently manage NCPA staff or contractors in pursuit of facility goals.

SPECIAL REQUIREMENTS

Professional Engineer license is highly desirable, and in some cases is a requirement.

Valid California Driver's License and insurance, as travel by car to NCPA facilities is required.
Additional coursework or certifications in information technology are helpful.

The Reservoir Engineer III has no supervisory responsibilities.

The Reservoir Engineer IV may be called upon to lead projects and may act as interim supervisor as needed. 

The Reservoir Engineer V supervises projects i.e. (drilling, wireline, reservoir upgrades) and may supervise other staff including student interns and lower level engineers on rotational assignments.   

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
 

This position performs a wide variety of responsible bookkeeping and clerical duties under general supervision and within a framework of established procedures. Perform a large amount of the daily bookkeeping and administrative work associated with accounts payable, accounts receivable, the general ledger, cash & investments, internal credit card claim processing, and support services administration.  Assist in the preparation of participant and third-party power billings, and fuel-steam and other allocations. Monitor the collection of accounts receivable. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments for the Treasurer-Controller or others as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accounting Clerk I:
Perform full cycle accounts payable processing to include: creation and maintenance of vendor files; verification of invoices, including quantities, dollar amounts, and payment and discount terms; matching and cross-referencing invoices to receiving documents, requisitions, purchase orders, contracts, and shipping documents, reconciling with vendor statements, and ensuring timely payment to vendors.

Track, monitor, and process electronic purchase order files, including invoices,  payments, open purchase orders, work orders, partial payments, and other information as required to expedite and document accounts payable transactions. Resolve exceptions through contact and coordination with appropriate vendor and Agency purchasing officials.

Assist in t in the maintenance of subsidiary accounts payable ledgers, fixed asset records, accounts receivable, work order and related systems and reconcile to the general ledger.  

Assist with reconciling cash accounts and documents to Agency records. Responsible for the distribution of recurring reports

Review and process employee advances, expense reports, and credit card transactions in accordance with Agency policy and procedures.

Provide administrative support for NCPA’s Support and Shared Services Programs, including review and verification of insurance terms, confirming insurance is up-to-date, and entering into appropriate tracking tool.  

Process, review and route invoices to Member(s) for approval for payment; submission of invoices to accounting for payment. Upload various documents into electronic database program SharePoint.

Communicate effectively with internal and external partners and respond to inquiries in a timely manner and provide internal and external support services-related assistance to various cross functional partners. 

Compose, format, edit, and type routine correspondence, prepare Commission Staff reports and monthly Support Services report as assigned. Prepare annual report for the General Manager and Chief Executive Officer and other required reports as assigned. 

May include coordination with the Southern California Public Power Authority (SCPPA) for an efficient process for Shared Services to NCPA Members who use SCPPA contracts. Inspect, read, edit, and verify documents and assess data

Accounting Clerk II:
In addition to the duties for the level I class, this level:

Maintaining the Agency's general ledgers and subsidiary ledgers and in preparation of recurring journal entries, audit schedules, account analyses, and special data requests. Assist and instruct new clerical employees as required.  

Maintain subsidiary accounts payable ledgers, fixed asset records, accounts receivable, work order and related systems and reconcile to the general ledger. Maintain the Agency's general ledgers and subsidiary ledgers and in preparation of recurring journal entries, audit schedules, account analyses, and special data requests. Assist and instruct new clerical employees as required.

Provide support to Treasurer. Track cash activity, update wire, and cash schedules daily, including ACH and wire transfer origination, check run initiation, vendor book transfers, upload of positive pay files, and weekly cash requirements forecasting. In addition, input investments, interest, bank sweep activity into investment management software and compile monthly Treasurer’s Report. Track, balance, and report transactions between various funds with high level of accuracy and a high level of attention to detail.  

Maintain and reconcile cash accounts and documents to Agency records. Coordinate and resolve related matters with outside entities, managers, supervisors, and or employees as applicable. Also responsible for the distribution of recurring reports.

MINIMUM QUALIFICATIONS

Education and/or Experience      

Accounting Clerk I:
This level requires a minimum of a high school diploma supplemented with college-level training in business or a related field and a minimum of two years of experience performing similar job responsibilities. An associate of art degree from an accredited college with major coursework in accounting or a related field is preferred.  

Accounting Clerk II:        
This level requires a minimum of a high school diploma supplemented with college-level training in business or a related field and a minimum of four years of experience performing similar job responsibilities with minimal supervision. An associate of art degree from an accredited college with major coursework in accounting or a related field is preferred.  

KNOWLEDGE AND ABILITIES 
Knowledge:
Knowledge of generally accepted accounting practices and principles, including accounts payable and receivable, journal entries and ledgers, cash management practices, account reconciliation, and purchasing; Knowledge of business English and correspondence, Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and possess strong organizational and time-management skills, and the knowledge of manual and computerized accounting systems and practices. 

Abilities:
Ability to be detail-oriented and work with a high level of accuracy; Listen to, read, and comprehend instructions, short correspondence, and memos and ask for clarification when necessary; Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization in writing and in person and to speak clearly and persuasively; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Compute rate, ratio, and percent and to draw and interpret bar graphs and apply mathematical concepts to accounting transactions; and the ability to deal with problems involving several concrete variables in standardized situations.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance. 

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and /or move up to 10 pounds. 

This job has no supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.
 

Located in Middletown, CA!

This position performs a variety of engineering tasks relating to plant reliability and performance efficiency, troubleshoots plant and equipment problems, leads plant based NERC/CIP reporting requirements, manages implementation of system/equipment repairs and upgrades, acts as project manager for a variety of plant efficiency upgrade and retrofit projects, acts as construction manager for a variety of projects including public works projects, assists in personnel training and scheduling of operations and maintenance functions. This position may also undertake special projects as assigned by and through the Plant Manager. The level of supervision will be dependent upon the incumbent’s classification level (Engineer II, III, IV, or V), but all levels will perform a variety of assigned complex technical and professional work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position requires the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments for the Plant Manager or others as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Level II:
This is the entry-level class within the Engineer series for an employee assigned to a Power Plant. Under supervision, employees perform a wide variety of fields and office engineering assignments within the work unit. Engineers as this level are expected to manage smaller projects with direct oversight.

Level III:
Employees at this level receive only general instruction or assistance as new, unusual, or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Engineers at this level manage smaller projects with minimal direction. 

Level IV: 
This is the journey-level class within the engineer series. Working with minimal direction, employees at this level assist or lead capital projects, including project management, giving project assignments, reviewing work, providing guidance, and giving instruction to project personnel, including professional engineering staff, other staff, and contractors.   

Level V: 
This is the senior-level class within the engineering series. Working with minimal direction and often taking department goals and translating them into work assignments for individuals and other departments. Employees at this level manage the most complex projects. 

Responsibilities:

Level II:
Participates in the review and technical/economic analysis of new projects, and with the development of specifications, and negotiation of agreements with counterparties. Prepares periodic reports on progress and issues relating to the above.

Manages the covered piping system program and boiler code compliance. Perform inspections. Determine corrective actions. Oversee welding procedures and testing for code welds.

Manages the NERC Compliance Program for the project site.

Provides input to the Plant budget and Business Plan. 

Participates in the facility safety program.

Manages the plant drawing files, including updating files with as-built changes.

Prepares reports and makes oral presentations at public meetings.

Stay informed on industry events, technological advancements, and regulatory issues.

Performs other related duties as required.

Level III:
In addition to Level II class, this item:
 
Interfaces with plant staff to optimize plant output.

Provide specific support as needed to the Operations and Maintenance Supervisors, FOA and Materials Warehouse Coordinator.

Investigates and determines methods to improve performance and efficiency of power plant equipment and systems including turbine generators, condensers, pumps, cooling towers and heat exchangers, etc. and conducts engineering and economic analyses for consideration by the supervisor.

Stays abreast of electricity market conditions and communicates findings regularly to Plant Staff.

Develops technical specifications and assists with the development of equipment supply and construction contracts.

Provides on-site technical support for all DCS, Business Network, Historian and Communications Equipment.

Acts as a point of contact with the NCPA Generation Services Engineering Department and provides engineering assistance as requested.

Level IV:
In addition to Level III class, this item:

Develop commissioning and testing procedures as well as operations and maintenance procedures.

Participates in troubleshooting Plant equipment operating problems, performs “root cause” analyses and assists in the implementation of measures to prevent future problems.

Leads in the review and technical/economic analysis of new projects, and with development of specifications, negotiation of agreements with counter parties. Prepares periodic reports on progress and issues relating to the above.

During the development and engineering phase of projects this position will review, comment, modify and approve the plant designs as proposed by the Engineer of Record. Recommends purchase of equipment, and trains users to use new or modified equipment.

Acts as project manager on assigned projects which includes planning, interdepartmental coordination, budgeting, implementation, progress reporting, quality control, payment approval, etc.

Level V:
In addition to Level IV class, this item:

Maintains and communicates within the Generation Services Department up-to-date information on relevant trends and modern technologies in the field of Reliability and Plant Engineering. Analyzes the need for maintenance activities such as condition based, predictive, preventative, and scheduled. Participates in planning and scheduling maintenance activities.

During construction of projects this position provides management, coordination and quality assurance and control of various contractors. Coordinates and resolves problems with the Chief Building Official.

Regularly performs engineering systems calculations and analysis applicable to power plants, review and approval of engineering drawings and designs, coordinating with various contractors and the Chief Building Official to resolve problems during modifications and improvements. Provides support during the start-up and commissioning of the power plants or any related subsystems. Uses computer assisted engineering and design software and equipment to perform engineering tasks.

Steps into the Plant Manager or Operations and Maintenance Supervisor role from time to time.

MINIMUM QUALIFICATIONS  
Level II:
Education and/or Experience      
This level requires a bachelor’s degree in engineering (Mechanical or Electrical preferred) at an accredited four-year college or university; and a minimum of two (2) years of related experience in power plant/production engineering. A California Engineer-in-Training Certificate is desired.

Level III:
Education and/or Experience      
This level requires a bachelor’s degree in engineering (Mechanical or Electrical preferred) from an accredited four-year college or university is required; and a minimum of three (3) years in power plant/production engineering. At a minimum, have a California Engineer-in-Training (EIT) Certificate. A California Professional Engineering License is highly desirable.

Level IV: 
Education and/or Experience      
This level requires a bachelor’s degree in engineering (Mechanical or Electrical preferred) an accredited four-year college or university; and a minimum of five (5) years of related experience in power plant/production engineering. A California Professional Engineering License is highly desirable.

Level V:
Education and/or Experience      
This level requires a bachelor’s degree in engineering (Mechanical or Electrical preferred) an accredited four-year college or university; and a minimum of seven (7) years of related experience, preferably within a combined-cycle/steam-generating plant. A California Professional Engineering License is highly desirable.

KNOWLEDGE AND ABILITIES 

Knowledge:
Knowledge of power plant operations and plant design parameters; methods, materials and techniques used in the construction of geothermal power generating plant. General power plant safety principles and practices; Knowledge of local, state and federal regulations applicable to electric utility generator operators and generator owners; Knowledge of utility industry, generation practices, and new developments; Understanding of electric generation plant control systems; Good technical knowledge of electrical terminology and applications;  use and application of computer aided design software; Principles and practices of applicable ASME codes and standards; Principles of budget preparation and administration; Proficiency with MS Word and Excel;  Experience with MS PowerPoint, MS Project, MS SharePoint, OSIsoft PI, CMMS, AutoCAD, and relational databases (e.g. MS Access) is desirable; Demonstrated application of business and systems analysis techniques, SQL, client- server and web base technology, and report writing tools is also desirable; Requirements of Public Works Contracts including, Public Works bid process, roles and responsibilities of NCPA project manager versus contractor, bonding Public notices and registration requirements; project closure; NCPA leadership standards and expected leadership behaviors and considerable skill in verbal and written communications.

Abilities:
Observe and enforce NCPA safety procedures and to establish and maintain project priorities and to reason logically and creatively. Must develop and evaluate alternatives; analyze data and perform research work; analyze situations accurately and take effective action; communicate and negotiate effectively; prepare reports, correspondence, safety oversight plans, and exhibits; translate engineering calculations and analyses into concepts usable by decision-makers; Testify on results of completed studies; Consult with and advise administrators, decision-makers, and other interested parties on a broad range of subject-matter areas; serve as a lead person and gain and maintain the confidence and cooperation of those contacted during the course of work; Perform general plant performance calculations and engineering duties with minimum supervision; initiate, develop a variety of projects from concept to completion;  Develop technical specifications, drawings, and work scopes; Conduct bid walks and Safety orientations; Control project costs and report progress; Conduct post project reviews and consistently manage NCPA staff or contractors in pursuit of facility goals.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance, as travel by car to NCPA facilities is required.
Additional coursework or certifications in information technology would be helpful.

Engineer II- III has no supervisory responsibilities. 

Engineer IV may lead projects and function as interim supervisor as needed. 

Engineer V – Leads large-scale projects, may supervise other employees, and may function as interim plant manager as needed. 

While performing the duties of this job, the employee is frequently required to stand, sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to walk, climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee may be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat, and risk of electrical shock. The noise level in the work environment is usually loud.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.
 

Position Summary

 

Under general direction of  the Director of Budget and Electronic Revenue, the Electronic Revenue Collection Programs Manager is responsible for overseeing the daily functionality and collecting revenue accurately especially for the AET program and Clipper program.  This position is responsible for leading the daily operations of the District’s toll and electronic fares programs to oversee activities such as contractual requirements, lead new/enhanced system improvements, and resolve current operational issues.  In addition, this position is responsible for actively monitoring the daily transaction processing for transit, tolls, traffic and passenger volumes, revenue, and system budget and cost. The Manager will coordinate and work with other District staff responsible for system maintenance, technical functionality and customer issues to aid in uncovering and addressing system issues before they escalate. This position will identify and suggest program/policy improvements to the AET program and Clipper program.

 

The position is responsible for working with customers, AET technical specialists and contractors, Clipper technical specialists and contractors, accounting staff, regional customer service center (CSC) staff, Clipper Service Bureau (CSB) staff, toll system vendor staff, regional Clipper partner agencies, third party vendors that supply the system hardware and software, bridge customers, contracted customer service center staff, Metropolitan Transportation Commission (MTC) staff, Bay Area Toll Authority (BATA) staff, California and out of state Department of Motor Vehicles (DMV) and collections agencies to ensure that license plate toll transactions and revenues are being processed effectively and efficiently.In addition, this position will participate in the regional/national toll committees such as California Toll Operators Committee (CTOC), 6C coalition, and IBTTA.

 

 

Essential Responsibilities

 

• Track system issues and facilitate resolution
• Oversee contract and program compliance
• Coordinate and oversee contractor change enhancements to programs, changes to business rules, and oversee toll policy
• Coordinate and participate with regional partner agencies and statewide/national committees
• Support future generation work on toll system and back office functions
• Support operations with program managing changes, upgrades or implementation of new technical e-fare functionality
• Provides exceptional customer service to the public, possess an analytical aptitude, and detailed oriented while presenting the broader perspective to management
• Performs variance and trend analyses on daily traffic/passenger and revenue volumes
• Audits transaction flow from the lane to revenue collection at the CSC system to ensure end-to-end system performance

• Completely understands CSC reporting on transaction processing and works with the CSC to improve reporting
• Responsible for performance standard monitoring and management reporting
• Ensures proper project documentation control and facilitates weekly/monthly status meetings
• Works proactively to identify issues with transaction processing and/or revenue collection
• Develops and presents possible corrective actions when issues arise
• Create reports for management regarding toll revenues and traffic
• Works with all levels of District personnel and vendor/contractor personnel to ensure transaction processing systems are operating properly at all times
• Monitors and maintains efficient DMV processing of transactions and toll collection from out of state vehicles
• Monitors performance of the violation enforcement system at the Golden Gate Bridge
• Audits violation notice generation, collections and DMV hold processes to ensure transactions are being handled correctly
• Collects and analyzes data on various violation collection methods at Golden Gate Bridge and throughout California to ensure Golden Gate Bridge utilizes the most efficient methods
• Develops and monitors budget of the programs

• Monitors cost of system integration and initiates solutions to reduce costs
• Reviews Automatic Electronic Tolling (License Plate/Fastrak) and Clipper data to ensure accurate fares are being collected and analyzes data trends
• Supports District staff responsible for system maintenance, customer issues, and program management, shares information and identifies opportunities to improve toll collection system performance
• Ensures that the District maximizes electronic revenue of tolls and transit fares
• Supports the operations of contracted third party cash payment networks and District Clipper networks including Clipper bus and ferry operations staff
• Knows and follows the safety and health rules and safe working practices applicable to his or her job
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service.
• Performs additional related duties as assigned
• Regular and reliable attendance and performance is required

 

Minimum Qualifications

 

Education and Experience Requirements:

• Bachelor’s degree in Accounting, Finance, Economics, Public or Business Administration or related field. Additional qualifying position-related experience may be substituted on a year-for-year basis in lieu of the education requirement
• Five years of progressive full-time, recent position-related experience in data analysis, financial analysis, managing customer service operations, collection processing, maximizing revenue collection, or relevant administrative process analysis

 

Preferred Qualifications:

• Public sector experience, working with teams, and group facilitation skills experience
• Technical program management experience
• Demonstrated experience in working with computerized financial accounting systems
• Background in working with back end technical contractors, Operational systems, collections, DMV processing
• Demonstrated knowledge of electronic payment systems and experience managing technical contracts, including the enforcement of performance requirements, identification and resolution of system anomalies, and the ability to perform query development and analysis
• Demonstrated ability to work with multiple partners to achieve project goals and address issues
• Demonstrated ability to work with and resolve complex customer service issues

 

 

Required License: Must possess and maintain a current, valid California Driver's License and satisfactory driving record.

 

 

Physical Requirements:

• Mobility to work in a typical office setting
• Must have sufficient strength to lift and carry boxes of materials weighing up to 50 pounds
• Must be flexible in working to meet short turnaround deadlines
• Ability to read printed materials and a computer screen
• Ability to communicate in person and over the telephone
• Routine use of computer, telephone and other office equipment
  • Ability to travel to District facilities
  • Must be available after hours for problem solving if needed

 

Required Knowledge, Skills and Abilities

 

Knowledge of:

• Project management, preferably in a technical systems environment
• Strong organizational and administrative skills, including the ability to prioritize job functions to meet deadlines and ensure smooth workflow

 

 Skill in or Ability to:

• Work in a fast-paced, high-energy, high productivity environment
• Gather complex, diverse information and research data; uses intuition and experience to complement data and present analyses
• Partner with others to collaborate and resolve issues
• Anticipate challenges and troubleshoot effectively
• Mentor staff to grow and excel
• Perform strategic planning to develop and implement new initiatives
• Perform analysis on toll and fares and financial data to inform strategic decisions
• Develop consultant and technology procurements, negotiate contracts, and resolve contract disputes
• Lead, advise, or support others when assigned to special projects
• Communicate effectively, both orally and in writing

• Be self-disciplined and motivated to plan, prioritize, and carry out assigned business duties and meet deadlines independently
• Establish and maintain cooperative effective working relationships with all levels of the organization and partner agencies
• Apply strong analytical reasoning in a variety of situations
• Prepare and present narrative and statistical reports
• Successfully handle multiple, concurrent priorities
• Reason logically and creatively to assist in developing sound solutions to management problems
• Collect, synthesize, and analyze a wide variety of information confidentially

• Demonstrate business acumen, integrity, and good judgment
• Demonstrate proficiency at an intermediate level of skill using computers and applicable software, specifically all Microsoft Office applications (Excel and Word)
• Demonstrate strong customer service skills to both internal and external customers
• Demonstrate flexibility in emergency operations support and back up of the electronic payment systems

Position Summary

Under general direction of the Director of Budget and Electronic Revenue and reporting to the Electronic Revenue Programs Manager, the Electronic Revenue Collection Analyst is responsible for supporting the daily functionality and collecting revenue accurately, especially for the AET program and Clipper program. The District utilizes a regional electronic-based fare system (Clipper) for the Ferry and Bus Systems and administers an All-Electronic Toll (AET) collection system for Bridge tolls. This position is responsible for representing the District and working with a variety of internal and external agency staff and must be able to work with technical specialists, accounting staff, customer service center (CSC) staff, toll system staff, regional Clipper partner agencies, and third parties to ensure that toll and fare payment transaction processing is functioning properly and accurately. Monitors and improves the daily transaction processing for transit, tolls, traffic and passenger volumes, and toll collection rate activities and revenue. Participates in special projects for toll, parking, and electronic revenue programs and resolves operational and functional issues of the Clipper program for the District and proactively resolves customer related issues including system maintenance, customer service functions including direct customer contact, technical functionality and customer issues to aid in uncovering and addressing system issues. Responsible for data trend analysis, budget monitoring, program analysis, reconciliation of financial and programmatic contract issues, and creating/revising the toll collection (traffic and revenue) program reports for management for the electronic revenue program.

 

Essential Responsibilities

•  Extends exceptional customer service to the public, possesses an analytical aptitude, and is detailed oriented while presenting the broader perspective to management
• Track system issues and facilitate resolution
• Support contract and program compliance
• Coordinate and support contractor change enhancements to programs, changes to business rules, and oversee toll policy
• Participate with regional partner agencies and statewide/national committees
• Support future generation work on toll system and back-office functions
• Support operations with program managing changes, upgrades, or implementation of new technical e-fare functionality
• Performs variance and trend analyses on daily traffic/passenger and revenue volumes
• Audits transaction flow from the lane to revenue collection at the CSC system to ensure end-to-end system performance
• Completely understands CSC reporting on transaction processing and works with the CSC to improve reporting
• Responsible for performance standard monitoring and management reporting
• Ensures that the District maximizes electronic revenue of tolls and transit fares
• Ensures proper project documentation control and facilitates weekly/monthly status meetings
• Works proactively to identify issues with transaction processing and/or revenue collection
• Develops and presents possible corrective actions when issues arise
• Creates reports for management regarding toll revenues and traffic
• Works with all levels of District personnel and vendor/contractor personnel to ensure transaction processing systems are operating properly at all times
• Monitors and maintains efficient DMV processing of transactions
• Monitors and maintains efficient toll collection from out of state vehicles
• Monitors performance of the violation enforcement system at the Golden Gate Bridge
• Audits violation notice generation, collections and DMV hold processes to ensure transactions are being handled correctly
• Collects and analyzes data on various violation collection methods at Golden Gate Bridge and throughout California to ensure Golden Gate Bridge utilizes the most efficient methods
• Reviews AET (License Plate/FasTrak) and Clipper data to ensure accurate fares are being collected and analyzes data trends
• Supports District staff responsible for system maintenance, customer issues, and program management, shares information and identifies opportunities to improve toll collection system performance
• Supports the operations of contracted third party cash payment networks and District Clipper networks
• Supports the planning, research, implementation, and operation of new and sometimes unprecedented revenue collection programs and systems
• Supports Clipper bus and ferry operations staff through improving, resolving, and monitoring the system
• Performs additional related duties as assigned
• Regular and reliable attendance and performance is required

 

Minimum Qualifications

Education/Experience Requirements: 
• Bachelor’s degree in Finance, Economics, Public or Business Administration or Accounting related field. Additional qualifying position-related experience may be substituted on a year-for-year basis in lieu of the education requirement
• Three (3) to five (5) years of progressive full-time, recent position-related experience in data analysis, financial analysis, managing customer service operations, collection processing, maximizing revenue collection, or relevant administrative process analysis or related experience 

Desirable experience: 
• Ability to work in a fast paced, operational setting, working with teams, and group facilitation skills.
• Background in working with back end technical contractors, operational systems, collections, DMV processing.
• Working knowledge of electronic payment systems and experience managing technical contracts, including the enforcement of performance requirements, identification and resolution of system anomalies, and the ability to perform query development and analysis.
• Ability to work with multiple partners to achieve project goals and address issues.

 

Required Knowledge, Skills and Abilities

Working Knowledge of: 
• Data analysis, financial reconciliation, and understanding of how to trend data
• Electronic payment systems and experience managing technical contracts, including the enforcement of performance requirements, identification and resolution of system anomalies, and the ability to perform query development and analysis 

Ability to: 
• Be flexible and work in a fast-paced, high-energy, high productivity environment. May have to work after hours or weekends hours occasionally in the case of an operational emergency or monitoring assignment
• Gather, research, and analyze a wide variety of information that may be confidential and/or complex; use intuition and experience to complement data and present analyses • Partner with others to collaborate and resolve issues
• Anticipate challenges and troubleshoot effectively
• Support strategic planning to develop and implement new initiatives
• Perform analysis on toll and fares and financial data to inform strategic decisions
• Support consultant and technology procurements, negotiate contracts, and resolve contract disputes
• Lead, advice, or support others when assigned to special projects
• Communicate effectively, both orally and in writing
• Write in a clear, concise, and persuasive manner
• Be self-disciplined and motivated to plan, prioritize, and carry out assigned business duties and meet multiple deadlines independently
• Establish and maintain cooperative effective working relationships with all levels of the organization
• Apply strong analytical reasoning in a variety of situations
• Prepare and present narrative and statistical reports
• Demonstrate strong organizational and administrative skills, including the ability to prioritize job functions to meet deadlines and ensure smooth workflow
• Demonstrate strong customer service skills to both internal and external customers
• Successfully handle multiple, concurrent priorities
• Reason logically and creatively to assist in developing sound solutions to management problems.
• Demonstrate business acumen, integrity, and good judgment
• Use personal computer spreadsheet and word processing software to develop spreadsheets, graphs, and reports

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