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The position of Firefighter/Paramedic, under direction, respond to fires, emergency medical incidents, rescue problems, hazardous materials spills and other emergencies to protect life and property; perform assigned service and maintenance of apparatus, equipment and stations; perform fire prevention, public education and public relations duties; perform community services and other duties that fall within the guidelines of the mission and goals of the department.

Recruitment Open Date: 03/01/2024
Close Date: 04/26/2024

*Preference Points awarded to qualified Veterans and their dependents.

Minimum Requirements (updated 2024):

• Minimum age of 18 years at the time of appointment.
• High school diploma or GED.
• Provide proof of eligibility to work in the United States.
• Possession of a valid California driver’s license; ability to attain any specialized license to drive departmental apparatus within 6 months of request by the Fire Chief; ability to maintain required driver’s license requirements as established by the Fire Chief and pass an “insurability” check by the District’s insurance carrier.
• Copy of current Driving Record issued by CA DMV- available online: www.dmv.ca.gov
• Ability to meet and maintain standards of physical conditions as prescribed in NFPA 1582-1992.
• Upon completion of probation period, possession of Hazardous Materials First Responder (Operations) and ICS 200 Certification, and State Driver/Operator 1A and 1B Certifications.
• By July 8, 2024, applicant must possess and maintain a current and valid State of California Paramedic License, and/or a current and valid NREMT-P Certification. 
• Possess and maintain a current and valid Basic Life Support (BLS) Certification.
• Possess and maintain a current and valid Advanced Cardiac Life Support (ACLS) Certification.
• Must have a valid CPAT (Candidate Physical Ability Test) certification, completed before the CalOpps application closing date of 4/26/2024. For CPAT information visit: www.fctconline.org/cpat/
• Must have a valid, passing score of the written exam from FCTC, completed before the CalOpps application closing date of 4/26/2024. For FCTC information visit: www.fctconline.org/written-testing/

OUT OF STATE APPLICANTS: You may apply with the agreement that if you are selected to be hired, you will obtain a California Driver's license before your first day of employment. On the application, upload a copy of your current State DL and DMV Driving Record.
 

Typical Duties:

• Responds to fire, medical, and other emergencies.
• Perform fire, rescue and hazardous materials evolutions and operate equipment necessary to deal with the emergency situation within the District standards and within the Firefighter 1 certification.
• Provide emergency medical treatment as an Emergency Medical Technician I and assist paramedics as requested.
• Perform fire prevention, pre-fire planning, public education, public relations efforts, and hydrant maintenance.
• Drives and operates all fire apparatus and, if qualified, the Districts’ aerial in a safe manner and with due regard for the welfare of the public and the District.
• Maintains familiarity of streets, topography, physical conditions, and other matters affecting response in the District.
• Maintains familiarity with the District policies, procedures, and programs.
• Maintains proficiency in basic firefighting and rescue techniques and participates in District training programs.
• Perform routine apparatus, equipment and station maintenance and cleaning.

For questions regarding the application process, email inquiries to  employmentopportunities@centralfiresc.org

Central Fire District is an equal opportunity employer.

Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.

 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.