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Salary Range for Engineer I    =   $75,192.00 - $95,139.20

Salary Range for Engineer II   =   $78,977.60 - $99,964.80

The Department is currently recruiting Engineer positions of different disciplines (Civil, Electrical, and Mechanical) and may be assigned to work in the following areas:

Transportation and Hydraulic Services Division

The Transportation and Hydraulics Services Division is responsible for the design, construction, and master plan of bridges, culverts, streets, sidewalks, storm and sanitary sewers, pump stations, streetlights, landscape and hardscape improvements, traffic signals, and supports construction and engineering, upgrade and revitalization of the San Jose-Santa Clara Regional Wastewater Facility. In addition, this division provides general engineering plan review for general projects and electrical engineering review for projects constructed by private developers.

Engineering Services Division

The Engineering Services Division is comprised of four sections: Construction Management Services, Structural Engineering and Code Inspection, Material Testing Laboratory, and Survey.  This division provides technical support services to City Capital Improvement Programs and Projects, development/utility permit projects, and other citywide customers.

Developmental Services Division

The Development Services Division provides development plan review and construction of City infrastructure in conjunction with the private development process, administers permits for work within City’s streets, and provides utilities services.

City Facilities Architectural Services Division

CFAS Division has the primary responsibility for the delivery of capital improvements projects on City properties and provides design and construction services for public buildings, landscape improvements, and capital maintenance projects, including recreational facilities, parks, trails, libraries, public safety facilities, and various cultural facilities.

The ideal candidate will possess a high level of professionalism, excellent customer service skills, and supreme work ethic. The position requires excellent judgement, initiative, perseverance, integrity, organizational skills, flexibility, and written and verbal communication skills. Under the direction of an Associate Engineer, these candidates will perform the key responsibilities (but are not limited to) listed below:

Key Responsibilities (Dependent upon the position/discipline for which they may be selected.)

• Develop, review, and interpret plans and specifications for conformance to established standards for major City projects 
• Prepare resource and/or cost estimates;
• Perform field investigation
• Prepare and administer consultant agreements
• Supervise, schedule, assign and direct activities for Inspectors and/or Engineering Technicians, Student Interns, and Engineering Trainees;
• Review and make recommendations concerning proposed projects and resolve disputes between contractors, inspectors, developers, utilities, and consultants
• Work collaboratively in a group or team environment and communicate clearly and effectively
• Prepare a variety of correspondences and reports
• Utilize various computer programs to analyze data and produce presentations
• Generate and maintain project information in the City's database system
• Ability to perform CAD drafting using AutoCAD or MicroStation
• Review storm pump station circuit and motor control diagrams;
• Review engineering to support pump station upgrades, force mains and miscellaneous structures;
• Review designs, improvement plans, estimates, specifications, and contract documents for capital improvements projects.
• Assists in CEQA and other permits process.
• Process invoices/pay letters, change orders and submittals.
• Performs complex calculations and data management tasks using MS Excel
• Coordinates with contractors and/or other City departments to plan and develop City projects
• Performs a range of work in the field of design, project management or construction project management:
• Assists in the revision of City of San Jose standard plans and specifications as needed.
• Interacts, coordinates, and provides customer service to engineers, inspectors, consultants, contractors, local agencies, citizen groups, general public, and other City Departments.
• Use EADOC construction management software for managing the documentation of capital improvement projects.
   
  This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

SENIOR ENGINEER

4-YEAR LIMITED TERM

$ 8,979– $11,461 per month

Plus an excellent benefits package.

Apply by May 7, 2018 for first consideration

THE POSITION

Reporting to the Director of Public Works, the Senior Engineer will serve as a leading member of the City’s Engineering Division. The Engineering Division oversees a robust Capital Improvement Program (CIP), which in 2018/19 is anticipated to include a five-year $25M street repaving program and a four-year $30M bridge replacement project. Other current CIP projects include downtown ADA and crosswalk improvements, a Storm Drain Master Plan, and park improvements including a new dog park. In addition, the City’s Engineering Division has partnered with TAM on several significant regional projects including East Sir Francis Drake improvements and the North-South Greenway.

This position will play a lead role in development and implementation of the City’s CIP and review and approval of private projects and is anticipated to be a key member of the bridge replacement project team. The Senior Engineer will provide direct supervision to professional and technical engineering staff, manage consultants, and serve as Acting Public Works Director/City Engineer in the Public Works Director/City Engineer’s absence. The Senior Engineer will regularly serve as the representative of the City at public meetings and at meetings of regional agencies. The position calls for the exercise of a high degree of initiative, technical proficiency, and judgment. This is a full-time FLSA exempt at-will position for a four-year limited term.

THE IDEAL CANDIDATE

The ideal candidate will hold registration as a Professional Engineer issued by the State of California and will possess at least ten years of increasingly responsible experience as a professional engineer, including significant supervisory and administrative responsibilities; demonstrated skill in managing capital improvement projects and private projects. The ideal candidate will possess all of the following: honed leaderships skills; the ability to interact effectively with elected officials, community members, local leaders, and City staff; excellent supervision and mentorship skills; strong oral and written communication skills; excellent judgment. The ideal candidate will have experience working on projects that necessitated cooperation and coordination with other regional agencies including neighboring jurisdictions, congestion management agencies, permitting agencies and Caltrans. Furthermore, the ideal candidate will have significant experience with Caltrans Local Assistance and/or Federal funding sources and experience in bridge and road construction.

REPORTING TO THE DIRECTOR OF PUBLIC WORKS/CITY ENGINEER THE SELECTED CANDIDATE WILL:

• Provide direct supervision to professional and technical engineering staff; participate in recommending the appointment of personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures; recommend employee terminations.
• Participate in the development and implementation of goals, objectives, policies and priorities related the Engineering Division.
• Participate in the preparation and administration of the division budget; submit budget recommendations; monitor expenditures.
• Assist in planning, organizing, evaluating and participating in the functions and activities of the Engineering Division including design, plan review, capital improvement projects, private projects, utility projects, encroachment permits, and various studies and plans, including associated public engagement.
• Assist City Engineer in planning of work schedules and project assignments.
• Assist in resolving work problems and interpret routine administrative policies to subordinates, other departments, consultants, contractors and the public.
• Assist in coordinating Division activities with Maintenance Division and those of other departments

     and outside agencies and organizations.

• Prepare Requests for Proposals/ Qualifications for various non-construction contracts (consultants);

      evaluate, select contractor, negotiate and manage contracts for same.

Capital Improvement Projects:

• Calculate the quantity, quality and cost of materials; troubleshoot and resolve design problems and vet implementation options through to a final design.
• Perform/ oversee the development of Plans, Specifications and Estimates for Capital projects for public bidding.
• Coordinate or perform the construction inspection and management of capital improvement projects, including coordination of utility relocations; ensure conformance with contract plans, specifications and applicable codes; perform final inspections.
• Prepare change orders, authorize payments, monitor budgets and ensure all phases of construction meet contract specifications.

Private Projects:

• Administer, design, review and inspect all major private projects; ensure compliance with codes and local regulations.
• Prepare and file deeds, maps and legal descriptions.
• Provide technical assistance to Planning Division staff and the Planning Commission.
• Respond to requests for environmental reviews on all private land development.
• Provide information to the public; respond to and resolve citizen inquiries and complaints.
• Perform related duties and responsibilities as required.

REQUIREMENTS:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

• Ten years of increasingly responsible professional civil engineering experience including at least two

    years of lead supervisory responsibility.

• Possession of: a Bachelor’s Degree in Civil Engineering or a closely related field;
• Possession of registration as a Professional Engineer issued by the State of California; and
• Possess a valid Class C California Driver’s  License.

SELECTION PROCESS:

It is important to complete all required application materials. All applications will be screened for completeness and possession of minimum qualifications. Qualified applications will be reviewed in detail to identify the most qualified candidates to interview. It is anticipated that the successful candidate will begin employment as soon as possible.

APPLICATION PROCEDURE:

To be considered for this exciting opportunity, candidates should complete an online application and the required Supplemental Questionnaire through CalOpps.org. Applications must attach a resume and cover letter/letter of interest in the position to be considered complete. Please search for City of Larkspur on CalOpps, or follow the link below directly to our CalOpps page: https://www.calopps.org/ViewAgencyJob.cfm?ID=26617

All required applications materials must be submitted and received by the final filing date. Inquiries may be directed to Deborah Muchmore at dmuchmore@rgs.ca.gov.   The City of Larkspur is not responsible for failure of Internet forms or e-­‐mail in submitting your application. NOTE: A comprehensive job description can be found on the City of Larkspur’s website.

BENEFITS OVERVIEW:

• Significant City contributions to medical and dental coverage for employees and eligible dependents.
• CalPERS defined benefit retirement, 2.0% @ 55 formula for current members and new members hired prior to 12/31/12; 2.0% at 62 for new members hired after 12/31/12. The employee is responsible for payment of the employee share of the pension cost.
• Vision care expense reimbursement for employees.
• Paid vacation, holiday and sick leave.
• Deferred compensation, flexible spending accounts, and credit union membership available to employees.
• City-­‐paid EAP, long-­‐term disability and life insurance.

ABOUT THE COMMUNITY OF LARKSPUR:

The City of Larkspur is a full-service municipality. We are located in the heart of Marin County, nine miles north of San Francisco, at the base of beautiful Mount Tamalpais. The city has a mix of commercial, residential and industrial uses. The residential population is approximately 12,000. Larkspur has a wonderful historic downtown, with shops and nationally recognized cafes and restaurants. A mix of lovely homes, condominiums and apartments are situated in the surrounding hills and along the Corte Madera Creek. Attractive shopping centers provide services and amenities for our residents and visitors. The Larkspur Ferry whisks commuters across the bay to Downtown San Francisco.

Larkspur is a close-­‐knit community with a well-­‐educated population. Residents are actively involved in important local decisions about quality of life issues and the future direction of their city. The City Council encourages a high level of interaction between its citizenry and city government so that important issues are thoroughly discussed.

Accommodation: Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing dmuchmore@rgs.ca.gov, upon submittal of application.

Please view the job announcement and description below.

ENGINEERING TECHNICIAN I/II

CLOSE DATE: Friday, May 11th, 2018

SALARY RANGE:
I  – $17.92 - $21.79  Per Hour  
II – $19.80 - $24.06  Per Hour  
(New employees should anticipate being hired at the beginning of the salary range.)

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, May 11th, 2018

THE POSITION
The Engineering Technician I/II position at the Glenn County Public Works Agency perform a variety of routine and technical engineering and surveying tasks involved in the planning, design and construction of public works projects, to provide technical staff assistance to higher-level engineering staff. Engineering Technician I is the entry-level classification in the technical engineering classification series.  This classification is distinguished from the Engineering Technician II by the level of supervision received and the responsibility to perform less complex technical engineering duties.  This position is scheduled for forty (40) hours per week. This recruitment may be used to establish a list to fill future vacancies for the next twelve (12) months.

TRAINING AND/OR EXPERIENCE
Experience:            

I - Some experience performing routine surveying or drafting work is desirable.

II - One year of responsible technical engineering and/or land surveying experience.

Training:        

I - High school diploma or GED equivalent.

II - High school diploma or GED equivalent.  Twelve college semester units in drafting, land surveying or related course work can be substituted for six months of the required experience.

All applicants are encouraged to review a detailed job description available at http://www.countyofglenn.net/dept/personnel/job-opportunities/job-descriptions and apply only if they clearly meet the Minimum Qualifications for the position.

APPLICANT INSTRUCTIONS/INFORMATION - A COMPLETE APPLICATION PACKET MUST INCLUDE:
*     A Glenn County Employment Application        *    Résumé
*     Transcripts and/or Certificates                         *    Cover Letter
*    Supplemental Questionnaire

It is the responsibility of the applicant to ensure applications are received at the Glenn County Personnel Office by 5:00 P.M., Friday, May 11, 2018.
GLENN COUNTY EMPLOYMENT APPLICATION:  Application forms must be filled out completely; please do not include “refer to resume” on the application. All statements made on the application are subject to investigation and verification. A separate application must be filed for each position.

Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street
Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

RESIDENCE REQUIREMENTS: There is no residence requirement except certain positions may require the employee to reside within a reasonable commuting distance.
TRAVEL AND RELATED EXPENSES: Glenn County does not reimburse applicants for any travel or related expenses incurred in connection with applying for employment.
MEDICAL EXAMINATION: Applicants may be required to pass a medical examination and fingerprinting as a condition of employment or promotion. Medical exams may include a fitness exam and a drug & alcohol screen.
LICENSE OR CERTIFICATE: Possession of, or ability to obtain, an appropriate valid California driver’s license. See Training and Experience for any additional required license or certification.
DEGREE OR CERTIFICATIONS: Copies of all required degrees and/or certifications, as outlined in the job description, must be provided.  Please include copies of all required educational degrees beyond high school and special requirement documents such as certificates, licensures, etc. in your job application packet.
SELECTION PROCESS:  The selection process may consist of an application evaluation, oral examination, written exam and fingerprinting process. The most qualified applicants will be invited to participate in an interview wherein their qualifications for this position will be reviewed in more detail. Additional testing may be applicable. If you are selected for an interview, you will automatically be contacted.
Eligible lists are used for Full-Time (40 hrs./wk. with benefits), Part-Time (20-39 hrs./wk. with benefits), and Public Service employee (PSE) temporary (limited benefits).
 

Final Filing Date: This recruitment will close at 5:00 p.m., May 20, 2018.

Preference will be given to candidates with a strong water/sewer background who possess a Distribution Grade 3 license or higher. The City seeks individuals with strong organizational skills, ability to monitor operations, track stock, inventory, and monitor vehicle operations.

This position will be in charge of the City’s corporation yard and will take responsibility for making sure that we are in compliance with our MS-4 permit as well as monitoring our hazardous waste.

DEFINITION:  The Chief Maintenance Worker performs a variety of tasks necessary to install, maintain, repair, and improve all City infrastructure, which includes, but is not limited to, the sewer collection and water distribution systems, storm drainage facilities, streets and sidewalks, curbs and gutters. 

SUPERVISION RECEIVED AND EXERCISED:  Receives general direction from the Utilities Maintenance Superintendent.  Exercises technical and functional direction and training over assigned staff.

CLASS CHARACTERISTICS:  The Chief Maintenance Worker is the senior level in this series, providing lead supervision and training to subordinate personnel.

EXAMPLES OF ESSENTIAL FUNCTIONS:  (Illustrative Only):  Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Assists the Utilities Maintenance Superintendent to implement goals, objectives, policies, and priorities.
• Assigns, performs, inspects and supervises the installation, repair, replacement, and maintenance of sewer, water, streets, signs and markings as well as storm drain systems and related facilities.
• Assigns and performs the most complex and highly skilled operational duties such as budget administration, parts and equipment procurement, and preparing operating procedures.
• Maintains detailed records.
• Evaluates operational effectiveness.
• Provides technical training and lead supervision to subordinate personnel.
• Operates and maintains a variety of heavy, medium, and light equipment.
• Operates and maintains a variety of hand and power tools.
• Provides overall supervision during the Superintendent's absence.
• Assigns and performs other related duties and responsibilities as required.

TO VIEW THE JOB ANNOUNCEMENT, CLICK 'JOB PDF' BELOW.

Open Promotional - This position is open to current City of Belmont employees and the public.

Current vacancies are in the Sewer Utility and Drainage and Water Pollution Control divisions.

This multi-position classification is the advanced journey level class in the Maintenance Worker series. Positions at this level are distinguished form other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Incumbents perform the most difficult and responsible types of duties assigned to classes within this series including assigning, training and providing lead direction to work crews. Incumbents may fill in for Field Supervisor as needed, additionally incumbents are also required to perform duties similar to those customarily performed by Maintenance Worker I/II and Equipment Operator. Employees are this level are required to be fully knowledgeable in all policies and procedures related to assigned areas of responsibility. Incumbents at this level are required to have a working knowledge of their division budget and purchasing policies. Assigned areas of responsibility will be:

Sewer Utility: Leads and plans the maintenance of wastewater collection and pumping system facilities; cleans, operates, inspects, repairs and installs wastewater collection and pumping system facilities, including piping, manholes, valves, lift stations, pumps, controls, portable and stationary generators, measuring devices, odor control equipment, communication systems and CCTV video inspections. Perform smoke testing of sanitary sewer system.

Drainage and Water Pollution Control: Maintains, cleans, operates, inspects, repairs and installs storm water system facilities, including piping, manholes, storm drains, v-ditches, catch basins, pumping stations, pumps, controls, measuring devices, communication systems ,CCTV video inspections, street sweeping and trash removal/tracking activities.

Limited to the first 150 applications received. Recruitment subject to close at any time prior to the advertised filing deadline.

Public Works Maintenance Worker I - $4,370.96- $5,312.93

Public Works Maintenance Worker II - $4,838.36 - $5,881.05

Applicants must obtain a valid California Commercial Drivers License with a valid medical examiner's certificate within three (3) months of appointment as a condition of employment. Possession of a valid California Commercial Drivers License at the time of application highly desirable.

Must be able to be on-call (with a one hour response time) for Sewer Standby every seven weeks in the Sewer Utility

The City of Belmont is recruiting for the flexibly staffed position of Public Works Maintenance Worker I/II.  Appointment will be made at the I or II level depending on candidate background, experience and the needs of the department.

Performs a variety of tasks in the repair, maintenance and construction of public works infrastructure and facilities, and performs other related work as required. Incumbents may be assigned to Sewer Utility, Drainage and Water Pollution Control, Streets or Traffic and Electrical Operations. This is a broad classification with individual positions assigned to specific functional areas; duties and assignments may overlap depending on the operational needs of the department and staffing levels. Incumbents will be required to work stand-by and respond to emergency call-outs as assigned.

Public Works Maintenance Worker I
The Public Works Maintenance Worker I is the entry level – journey level class responsible for a wide variety of maintenance and construction tasks. This classification is alternatively staffed with Public Works Maintenance Worker II and under the flexible staffing concept, employees assigned to the Public Works Maintenance Worker I class may reasonably expect to progress to the II level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher-level class.

Public Works Maintenance Worker II
This is the journey level - advanced level class in the Public Works Maintenance Worker series. Positions within this class are normally filled by advancement from the Maintenance Worker I class, or when filled from the outside, requires prior experience in the construction and maintenance of streets, wastewater, storm water, traffic operations or traffic operations electrical systems. Appointment at the Maintenance Worker II level requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. All positions assigned to this class require the ability to work independently exercising judgment and initiative. Duties will normally require the ability to operate a full range of mechanical equipment related to the specific functional assignment.

The City of San Bruno is recruiting for

Public Works

Maintenance Worker I/II 

Filing Deadline: Friday, April 27 at 5:00pm

-or- First 150 qualified applications received, whichever comes first 

Maintenance Worker I:  $51.660 - $63,396 Annually 

Maintenance Worker II: $59,412- $72,912 Annually  

The Position

The City of San Bruno is currently recruiting to fill one vacancy in the Public Works Maintenance Worker I/II classification. Candidates may be assigned to the Water, Wastewater, Street or Storm divisions. This position performs a variety of semi-skilled and/or skilled tasks in maintenance work; operates equipment in construction; performs repair, maintenance, and replacement of City water, wastewater, street, and storm drainage facilities and systems, and other duties as assigned. 

The Department 

The Public Services Department is comprised of the water, central garage, street & storm, wastewater, engineering and administration divisions. The Public Works Maintenance Worker I/II position will work at the Corporation Yard as part of the Maintenance and Operations Division. This division is responsible for the maintenance and repair of City water, wastewater, street and storm infrastructure.

Ideal Candidate 

The ideal candidate is a self-starting, independent individual capable of working in a team-oriented environment.  The Public Services Department is looking for a candidate that has a desire to learn a variety of maintenance tasks and has the interest in long-term professional development. 

The successful candidate will have the ability to perform skilled maintenance, construction, and repair work in the area of work assigned; perform heavy manual tasks; work safely and adhere to established safety principles and practices; communicate effectively verbally and in writing; establish and maintain effective working relationships with employees, other departments and the public; work effectively in the absence of close supervision; operate a variety of vehicles and equipment in a safe and effective manner; read and interpret basic maps and blueprints; understand and carry out written and oral instructions. 

Minimum Qualifications

Education:

• The Maintenance Worker I/II position requires graduation from high school or GED equivalent and/or any combination of education and experience.

Special Requirements:

• Possession of, or ability to obtain and maintain, a valid California drivers license and a Commercial Driver’s License certification (class B license) by completion of probationary period.

Necessary Knowledge and Skills 

Applicants should possess knowledge of equipment, facilities, materials, methods and procedures used in maintenance, construction and repair activities including: hazards associated with the work and proper safety precautions; traffic laws, ordinances, and rules involved in truck and heavy equipment operations; purposes and uses of a variety of vehicles, equipment, power tools and hand tools including motorized, pneumatic, and hydraulic equipment; standards relating to installation, location and required maintenance of traffic signs and pavement markings; properties of backfill materials, construction materials, concrete, asphalt, hot patch, cold patch, oils, paints, and a variety of other materials used in maintenance work; equipment, methods, and materials used in the installation, repair, maintenance, and cleaning of wastewater and water mains, lines and related facilities; pipefitting and cement work; preparation and operation of spray painting equipment; methods of fabricating and installing street signs.

Applicants should possess skill in operation of motorized vehicles and equipment such as dump trucks, pick up trucks, utility trucks, back hoes, street sweepers, sewer flushers, tampers, plate compactors, saws, pumps, compressors, sanders, generators, common hand and power tools, shovels, wrenches, detection devices, mobile radios, phone.

Excellent Benefits

• CalPERS retirement (2.7%@55 classic member or 2%@62 new member) 
• Medical, dental and vision benefits provided with employee contribution 
• Life insurance equal to one year’s annual salary  
• Long term disability insurance provided at no cost to employee 
• Opportunity for bilingual incentive pay up to 2.5% of salary 
• Home loan assistance program 
• Credit union membership 
• Tuition reimbursement 

Application Process 

Candidates are encouraged to read the entire job description prior to submitting an application. Interested candidates may apply on line at www.calopps.org.  Applicants must complete a required supplemental questionnaire as part of the application.  After an initial screening of applications, candidates that best fit the needs of the Department will be invited to participate further in the recruitment process.   

Filing Deadline: Friday, April 27 at 5:00pm

-or- First 150 qualified applications received, whichever comes first 

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

The Information Services Department seeks a qualified Network Engineer - IS Communication Specialist II.

This position is responsible for design, configuration, maintenance, and fault isolation of the County enterprise network including: network security, routing, switching, wireless LAN, WAN, VOIP, Virtual Private Networking, testing, and repairing network infrastructure. This individual may exercise technical and functional direction over lower-level staff and may also provide training on a project basis.
 
The ideal candidate for this position will have proficiency and experience with:

• Management of L2 and L3 technologies and security including adjacency/convergence protocols and techniques (EIGRP, OSPF, BGP).
• IP traffic redistribution and route filtering.
• VPN setup and troubleshooting including IPSec and FlexVPN.
• Application of ACL's.
• Aruba Wireless managed environment including Clearpass and Airwave.
• Configuring and building an industry standard network monitoring and alert system (SolarWinds is desirable).

The ideal candidate will also have knowledge of:

• Cisco wireless solution.
• HP Comware switching environment.
• Aruba Wireless managed environment.
• Firewalls including Cisco ASA, Palo Alto, or both.
• F5, or competing/compatible load balancing technologies.
• Network Security design.
• UPS connectivity & installation.

This position will require the individual to participate in an on-call capacity after working hours.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Defines, assists in design, and implements system infrastructure and solutions.
• Evaluates and effectively responds to requests for assistance from users experiencing problems with telecommunications, radio, and network systems in person, over the phone, or remotely; diagnoses system hardware, software, and operational problems; trains users on software and hardware usage by providing instruction and documentation in person, on the phone, or electronically.
• Implements new systems, programs, and hardware and software upgrades.
• Implements, maintains, and enforces policies and procedures for telecommunications, communications, and network administration.
• Responds to inquiries from other departmental staff and documents and communicates problem resolutions.
• Confers with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements.
• Maintains hardware and software inventory; verifies stock and supplies for replacement parts; picks up parts from vendors; repairs and refurbishes equipment and peripherals from available parts.
• Researches and provides recommendations or with approval, purchases tools, supplies, and repair parts from a variety of sources.
• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
• Assists in coordinating activities with other information services department staff.
• May serve as technical lead for assigned projects, including gathering user and systems requirements, working with vendors, contractors, project managers, and other project staff, installing, configuring, testing, and providing general technical support, and developing technical and user documentation.
• Provides updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication.
• Installs, configures, and maintains systems.
• Monitors and evaluates overall system performance.
• Performs related duties as assigned.

Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job.

QUALIFICATIONS 
Knowledge of:

• Advanced system infrastructure configuration methods and techniques.
• Techniques and methods of system evaluation, implementation, and documentation.
• Troubleshooting, configuration, and installation techniques.
• Principles and practices for identifying systems-related issues and actions needed to improve or correct performance.
• The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.

 
Skill/Ability to:

• Perform a variety of technical support functions in the installation, configuration, maintenance, and repair of assigned systems; take appropriate action to resolve problems or escalate to appropriate staff as needed.
• Identify, maintain, and repair hardware and software problems.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize own work, set priorities, and meet critical time deadlines.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Use English effectively to communicate in person, over the telephone, and in writing.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Completion of coursework and/or training in information systems, computer science, or related field, and
• Two (2) years of increasingly responsible experience in providing technical support in the installation, maintenance, and repair of systems specific to radio communications, telecommunications, or network (preferably with wide and local area networks including enterprise level Data Center supports)
• This position requires the successful completion of a background check
• Must have a valid California Class C driver's license

Licenses and Certifications:

• Some positions may require possession of, or ability to obtain, industry-recognized information technology certifications.

Physical Demands:
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift and carry materials and objects up to 50 pounds with the use of proper equipment and push and pull materials and objects up to 100 pounds with the use of proper equipment.

Environmental Elements:
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff when providing telecommunications, communications, and network equipment and systems support.

APPLICATION/EXAMINATION 
Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. 

Responses to the supplemental questions must be submitted in addition to our regular employment application form. The examination process will consist of a pre-screening by the Human Resources Department for minimum qualifications.  This will be followed by an application screening performed by subject matter experts. Candidates successfully passing through the application screening will be placed onto an eligible list; from there, they will be contacted for a departmental interview. 

This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process. 

Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All interviews will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, please click the 'Apply Online' button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply.

~ TENTATIVE RECRUITMENT SCHEDULE ~
HR Application Pre-Screening: On A Weekly Basis
Subject Matter Expert Application Screening: On A Weekly Basis

 
Analyst: Lucy Fung (04122018) (IS Communication Specialist II - V281)