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CITY OF MARYSVILLE IS NOW HIRING FOR THE POSITION OF FIRE ENGINEER 

SALARY RANGE: $5,890.96 to 6,480.05 PER MONTH

FINAL FILING DATE: Tuesday, April 30, 2021, AT 1:00 P.M. 

 

*****All applicants that provide ALL of the required Certificates (received BEFORE 5/3/2024), will test.  Please arrive at the Marysville Fire Department (107 9th Street, Marysville, CA 95901) BY 8:50 am on Friday, 5/3/2024 to start the testing process.  All applicants MUST apply (with ALL required Certificates received BEFORE 5/3/2024), test on 5/3/2024 at 9:00 am (in person), and successfully pass the test in order to advance in the recruitment process.  There will ONLY be this ONE testing opportunity, please clear your calendars now.*****

 

There is a Study Guide/Source List attached to this recruitment that can assist with the possible resources used in the testing process.

 

The City of Marysville is hiring for a total of 1 Engineer position, and create an Employment List.

Performs advanced firefighting and rescue activities; operates and maintains the entire range of Fire Department vehicles, apparatus, equipment, and facilities; drives large fire apparatus in various traffic conditions; provides emergency medical and rescue services to the community; and performs related duties and responsibilities as required. The Fire Engineer receives direct supervision from the Fire Captain. This classification may be assigned temporary command of a fire station and may exercise functional supervision over staff during the assigned shift.

Performs tasks requiring: strength and stamina, such as lifting and moving equipment and objects weighing up to 100 pounds; pushing or pulling objects of up to 100 pounds; sitting, standing, walking on uneven or slippery surfaces, kneeling, bending, twisting, turning, stooping, squatting, grasping and crawling; ascending and descending stairs and ladders; working both inside and outside with exposure to extreme weather conditions, odors, dust and pollen; exposure to chemicals, skin irritants, fumes and solvents; frequent hand and arm motion; hand and finger dexterity sufficient to use small tools; turning and bending the neck; the ability to see well enough to read gauges, documents and street maps; accurate depth perception; the ability to communicate verbally, including projecting a voice that can be heard in a noisy environment; the ability to hear and distinguish various sounds, such as alarms, voices of co- workers, and warning horns or sirens in both quiet and noisy environments; the ability to stand, walk, bend , and reach at, above or below shoulder height for extended periods of time; sustained concentration and prolonged commitment to job tasks; interpersonal skills sufficient to work closely with others on a team; high level cognitive, interpretive and judgement skills; ability to demonstrate flexibility in the work environment, performing a variety of frequently changing tasks; ability to plan, negotiate, direct, control and monitor other’s activities and the ability to work alone effectively under stress in situations dangerous to self or others.

 

WORK ENVIRONMENT

Work is conducted both in a fire station and in the field in various settings. Some of these include exposure to smoke, odors, heat, steam, fumes, and dust, as well as periodic exposure to dangerous or life-threatening situations. Work involves irregular hours during days and evenings, on weekdays, weekends, and holidays.

DESCRIPTION/RESPONSIBILITIES:
The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including, residential, commercial, high-rise, wildland interface areas, and a number of high-hazard occupancies. For additional information visit sjfd.org.

To apply, please complete an application via the City of San José's website at: https://www.sanjoseca.gov/citycareers .

The San Jose Fire Department is currently seeking to fill one ( 1 ) full-time Analyst I/II vacanc y in the Office of the Fire Chief (OFC).

Salary range ( s ) for this classification is/ are:
• Analyst I: $85,525.44 - $103,958.40
• Analyst II: $93,344.16 - $113,436.96

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

T he Analyst I/II is an onsite position l ocated at Fire Administration in the Office of the Fire Chief (OFC) which reports directly to the Safety Program Manager. The OFC oversees and supports all organizational divisions including five distinct bureaus: Administrative Services, Support Services, Fire Prevention, Emergency Medical Services and Training, and Field Operations; and the Fire Communications Division. The Safety Program Manager oversees the Department's Injury and Illness Prevention Program (IIPP), Workers' Compensation, Health and Wellness and supports the Critical Incident Stress Management (CISM) Team.

The Analyst I/II position will primarily oversee the Workers' Compensation functions, acting as the liaison between injured employees, the Department, and the Workers' Compensation third-party administrator. In addition to Workers' Compensation, the Analyst I/ II is responsible fo r supporting other critical administrative functions as assigned.

Specific responsibilities include but are not limited to the following:
• Ensure Workers' Compensation claims are submitted within required timelines and act as the Department Liaison to the City's third-party Workers' Compensation administrator.
• Maintain contact with injured employees, ensure the Department has current, updated work statuses for each employee and update the Department's internal staffing tool to ensure employee work statuses are accurately reflected.
• Coordinate the return of employees to work in either a modified duty or regular duty capacity with all involved Department bureaus.
• Act as the Department Liaison with the City's Disability Retirement Committee and Human Resources Workers' Compensation Division, including attendance at monthly meetings.
• Maintain internal recordkeeping and spreadsheets for Supervisor's Accident Investigation Reports (SAIR), Annual Physicals, OSHA 300A Logs, Conversion Sheets for compliance of pay period hours, and Modified Duty and Disability statuses as well as manage personnel records and retention schedules.

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions IN DETAIL during the online application process. Please note that there is a 4,000-character limit , including spaces, for each text response.

Please select the position you're applying for :
• Analyst I
• Analyst II
• Do you have experience in handling confidential personnel information ? If yes, please describe your role and specific experience.
• Do you have any professional experience related to worker's compensation functions and working with a third - party administrator ? If so, please describe your related experience including your specific role, years of experience, and any associated training you've completed.
• Do you have experience utilizing databases and computer software/systems such as an internal staffing program on a regular basis? If so, describe your experience and provide specific examples of applications you have utilized .
• Describe your experience developing and maintaining spreadsheets and databases. In your response, include the organization (s), your role (s), scope of your responsibilities, and duration of employment.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Vaishali Vashistha at vaishali.vashistha@sanjoseca.gov

The application deadline is Monday, April 15 at 11:59 PM.

Overview:
The Senior Environmental, Health, and Safety Specialist’s primary role is to implement, administer, and maintain Valley Waters Workers’ Compensation program, including but not limited to third-party administration, OSH medical services, OSH insurance, modified work, and case management. This position will serve as the Program Lead for assigned EH&S programs, including Employee Training, Designated Employee Representative (DER) for Commercial Driver, Infection Control, Hearing Conservation, and Respiratory Protection. This position will support the Lockout-Tagout program by managing the lock and tag inventory and equipment needs; and the Facility Safety Audit program by performing audits.
 
Key Responsibilities include, but are not limited to:

• Implement, administer, and maintain Valley Waters Workers’ Compensation program, including but not limited to third-party administration, OSH medical services, OSH insurance, modified work, return-to-work,  and overall case management.
• Serve as the Program Lead for assigned EH&S programs, including Employee Training, Designated Employee Representative (DER) for Commercial Driver, Infection Control, Hearing Conservation, and Respiratory Protection.
• Will support the Lockout-Tagout program by managing the lock and tag inventory and equipment needs; and the Facility Safety Audit program by performing audits.
• Manage the process of employee injuries, from initial reporting to coordinating medical treatment and facilitating return-to-work programs.
• Collaborate with departmental managers and stakeholders to identify safety hazards and develop strategies to mitigate risks.
• Conduct regular inspections and audits of workplace environments to ensure compliance with safety standards and regulations.
• Investigate workplace incidents, accidents, or near-misses, and develop recommendations for preventive measures.
• Provide guidance and support to employees and management on environmental, health, and safety matters, promoting a culture of safety awareness and compliance.

Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
 
Ideal Experience:

• Minimum of 5 years of experience in a similar role, preferably in a large organization or industrial setting.
• Proven track record of implementing and administering Workers' Compensation programs, including managing injury cases and facilitating return-to-work programs.
• Experience in developing and delivering safety training programs, with a focus on engaging and educating diverse employee populations.
• Strong background in conducting safety inspections, risk assessments, and incident investigations.
• Experience in collaborating with regulatory agencies and external stakeholders on environmental, health, and safety initiatives.

Ideal Skills and Abilities:

• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization.
• Strong leadership and decision-making abilities, with a proactive approach to problem-solving and risk management.
• Solid understanding of relevant federal, state, and local regulations pertaining to workers' compensation, occupational health, and safety.
• Proficiency in Microsoft Office Suite and other relevant software applications for data analysis and reporting.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Commitment to continuous learning and professional development in the field of environmental, health, and safety.
• Gather and analyze information regarding accidents, reconstruct accidents, determine relevant issues, and causes, recommend preventative measures. 
• Research, evaluate, and recommend policies and programs to comply with state laws and regulations, and effectively minimize Valley Water risk.

Ideal Knowledge:

• Comprehensive knowledge of Workers' Compensation laws, regulations, and best practices. Applicable federal and state laws, including the labor code relating to federal and state OSHA regulations, federal DOT regulations, and federal, state, and local environmental, codes, and regulations.
• Understanding of injury management principles, including medical treatment protocols and return-to-work strategies.
• Familiarity with safety training methodologies, adult learning principles, and instructional design techniques.
• Knowledge of hazard identification and risk assessment methodologies, with the ability to apply them in diverse workplace settings.
• Understanding of emergency response planning and crisis management principles.
• Awareness of emerging trends and technologies in environmental, health, and safety management.

Ideal Training and Education:
Equivalent to a bachelor’s degree from an accredited college or university with major coursework in industrial safety, construction technology, environmental sciences, engineering, physics, chemistry, or a related field.  

Substitution:
Directly related experience may be substituted on the basis of one and one-half years of experience for the one year of education.

Central County Fire Department is looking for Firefighters!

 

 

The City of East Palo Alto is seeking

Professional Leadership is it YOU?

We are currently seeking qualified candidates for the position of a

FULL-TIME LIMITED TERM (6 MONTHS)

UTILITY MANAGER

Salary: $151,787—$184,498 Annually

$12,648—$15,374 Monthly

Plus Wonderful Benefits

OPEN UNTIL FILLED

 

The City of East Palo Alto is seeking an empowering, self-motivated, leader to fill the full-time limited term 6 months Utility Manager position. The Utility Manager plans, schedules, assigns, and reviews the work of consultants, contractors and staff within assigned area. The Manager will also assist with long- and short-term project planning, design, maintenance, and operations in one or more of the following utility areas: water, wastewater, collection systems, solid waste, telecommunications, storm drain systems, and other utility related programs. Additionally, the Manager performs a variety of complex and responsible support to the City Manager and Public Works Director on all City utility related matters. The Utility Manager exercises general direction and supervision over supervisory, technical, operational, and administrative support staff.

 

For more information about this thrilling opportunity please view the brochure below:

The City of Foster City is looking for a Building Maintenance Worker I who is able to perform semi-skilled maintenance and repair work on municipal buildings, facilities, and equipment in the Building Maintenance Division. This position performs routine and standardized tasks and duties such as plumbing, carpentry, painting and electrical activities.

Education and Training Guidelines
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities. A typical way would be:

Education: Completion of the twelfth grade or the equivalent, supplemented by specialized training in maintenance, construction, or facilities maintenance.

Experience: One (1) year of full time experience in general maintenance, construction, or facilities maintenance.

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process.

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner.

The department will invite the most qualified candidates from the eligibility list to a final department interview. The Building Maintenance Manager will make the hiring decision.

Expected Dates for Examinations (subject to change):
Oral Panel Interview: Week of April 29 (tentatively)
Department Interview: May 2024 (exact date TBD)

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process.

Please note that this is a flexibly staffed position intended to be filled at the entry level Building Maintenance Worker I position. The higher level Building Maintenance Worker II position may be offered at management's discretion. 

 

The Department: 
 
As a community owned, not for profit municipal electric utility, Silicon Valley Power (SVP) has provided dependable electric service for over 125 years. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets.  As a Public Electric Utility, Santa Clara’s Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is community and policy driven, which is reflected in the many green policies that it promotes, reduced rates and its strategic plan. Silicon Valley Power is one of few public electric utilities in California with an upward trajectory of growth.
 
Today, SVP owns, operates and participates in more than 1,200 MW of electric generating resources and serves a peak load of approximately 700 MW. SVP's expansion plan will double our system capacity over the next ten years. This includes over 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community and Environmental Stewardship. High-profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS), and NVIDIA.
 
The Position: 
 
This is a professional position in the unclassified service, responsible for managing the one or more of the Engineering Divisions of the Electric Department relating to transmission planning, distribution engineering, capital improvement project delivery (design & construction), system expansion program, and environmental compliance.  The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Department and with customers, professionals, managers and all City Departments. 
 

MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 
As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager.  An incumbent in this classification:  demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values.

 

Typical Duties

 

Duties include but are not limited to the following:

Under general direction: 
• Plan, develop, coordinate, perform, and direct the activities of the Engineering Division of the Electric Utility Department;
• Provide management and supervision for all activities of Engineering in the planning, engineering and design of individual system extensions, revisions and improvements;
• Provide recommendations on a broad spectrum of division-related issues;
• Manage assigned staff, provide technical instructions and assistance as necessary; develop, perform and manage the implementation of utility plans based upon applicable State and Federal laws;
• May be responsible for directing the activities of consultants and contractors;
• Attend meetings and work with engineers, contractors, specialists and City staff to ensure that City guidelines are met in the determination of requirements of projects;
• Represent the City at industry meetings, management groups, professional organizations, and other meetings;
• Make periodic and special reports, which describe the current Engineering Division activities and conduct special studies and prepare reports, including findings and recommendations, as required;
• Direct or conduct studies and analysis related to the reliability of the electric system to ensure compliance with appropriate Federal Energy Regulatory Commission/North American Electric Reliability Corporation (FERC/NERC) and industry reliability standards;
• Prepare or direct the preparation of purchase specifications required to implement Electric Utility Department purchases in connection with system expansion and improvements;
• Conduct review and analysis of new equipment, methods and materials pertinent to the design, construction, operation and maintenance of the electric system, and make recommendations to appropriate Managers;
• Confer with and assist the Director of Electric Utility in the development of long-range plans, goals and objectives, and budgets;
• Manage, schedule and evaluate the work of Engineering Division staff, and develop processes designed to support a continuous learning environment;
• Analyze Engineering Division operations to determine the most efficient and effective assignment of staff;
• Prepare the Engineering Division budget, recommend allocation of division funds within guidelines; monitor expenditures to ensure adherence to the approved budget, manage contractual services;
• Administer and assist in the staffing, administrative and financial matters of the Engineering Division; and
• Perform other related duties as assigned. 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE
• Education or experience equivalent to graduation from an accredited college or university with a bachelor's degree in electrical engineering or closely related field; and
• Four (4) years experience at a responsible level in engineering in the electric utility industry or closely related field is required. 

DESIRABLE EXPERIENCE
• One (1) year of experience managing staff, and with responsibility for division budget planning and administration is desirable.

DESIRABLE QUALIFICATIONS
• Possession of a certificate of registration as a Professional Engineer in the State of California is desirable.

POSSIBLE SUBSTITUTION
• Possession of a valid certificate of registration as an Electrical Engineer issued by the California State Board of Registration for Civil and Professional Engineers may be substituted in lieu of a bachelor’s degree in electrical engineering or closely related field.

CONFLICT OF INTEREST
Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.  
 
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

 

Knowledge, Skills, and Abilities

 

Knowledge of:
• Principles of electrical utility planning and engineering involved in the development, construction, production, operational methods in interconnected utility areas, principles of program evaluation, forecasting and planning, probability and energy analysis and formulation; customer service; telecommunications and controls; and information technology;
• Principles of engineering economics, statistical analysis and forecasting;
• Principles of management, supervision, personnel administration, training and performance evaluation;
• Principles of organization and management, effective leadership and municipal budgeting and administration;
• Regulatory laws, standards and requirements including FERC/NERC Reliability Standards;
• Research methods and statistical analysis;
• Problem solving and conflict resolution practices and techniques;
• Complex spreadsheets and database applications;
• Preparation and administration of contracts and fiscal planning;
• Project and workload planning; and
• Environmental and safety practices, procedures and standards.

Ability to:
• Analyze complex data; resolve applicable problems; evaluate alternatives and recommend an appropriate course of action;
• Effectively negotiate contracts and customer business relations;
• Manage contractor activities;
• Manage project development and operations management;
• Identify, research and gather relevant information from a variety of sources;
• Exercise sound and independent judgment, conduct independent analyses and make recommendations on difficult and sensitive issues;
• Anticipate potential problems, develop contingency plans when needed and solve concurrent problems;
• Provide the leadership and management of the division through coaching, empowering and facilitating employees working in a team environment;
• Create a culture that is conducive to change and one that is able to select, recruit, retain, develop and motivate a skilled and talented workforce where everyone knows their mission, role, and job expectations;
• Establish clear goals and objectives in order to create an organization that delivers excellent customer service through ethical leadership standards, and establishes an atmosphere of respect for employees consistent with the City’s Code of Ethics and Values;
• Build constructive relationships by promoting collaborative partnerships with department peers, bargaining units, employees, citizens, and others contacted in the course of work;
• Represent and speak for the department and its work, e.g., presenting, explaining, promoting, defining, and negotiating to those within and outside the department by making clear and convincing oral presentations to individuals and groups, by listening effectively and clarifying information and by facilitating an open exchange of ideas;
• Prepare and present highly technical and complex written and oral reports using multi-media to large groups and City staff;
• Work effectively as a member of the department’s management team to achieve common goals and be able to deliver excellent customer service to both internal and external City clients;
• Plan, organize, direct, and coordinate organization activities and effectively manage the work of Engineering Division staff;
• Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines;
• Communicate logically and clearly, both orally and in writing; follow oral and written instructions;
• Understand and carry out highly complex technical tasks;
• Use computer applications to prepare memos and procedural documentation;
• Create, manage and maintain complex filing and record systems;
• Walk or stand for extended periods of time and bend, stoop, crawl, climb, lift or any other physical requirement as necessitated by the position to perform assigned duties.

Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”)  To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  
 
This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.  A first review of applications will be on Friday, February 23, 2024. 
 
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

The San Francisco Health Service System

Established in 1937 as the employee benefits administrator for municipal employees, the San Francisco Health Service System (SFHSS) executes all phases of non-pension health benefits administration including medical, dental, vision, flexible spending accounts (FSA), and a wide array of voluntary benefits for the employees, retirees, and covered dependents of the City and County of San Francisco, San Francisco Unified School District, City College of San Francisco, and Superior Court of San Francisco. SFHSS is dedicated to ensuring equitable, sustainable, and quality benefits that enhance the whole-person health and well-being of our members and their families throughout their lifecycles. We lead with equity to support our membership in accessing the care they need when they need it, regardless of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status. We also strive to engage members in personalized care that centers disease prevention and equitable services for optimal health. Learn more about our department and strategic plan at https://sfhss.org/.

This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A. 

Specific information regarding this recruitment process are listed below:

• Application Opening: Thursday, January 4, 2024
• Application Deadline: May close at any time after Thursday, February 1, 2024 - Interested applicants are encouraged to apply immediately.
• Recruitment ID: PBT-2595-132340

Role description

Under direction, the 2595 Senior EAP Counselor provides direction and supervision to counselors providing organizational wellness services and engaged in direct client counseling; provides clinical assessments, short-term counseling, and referral of City and County employees experiencing difficulties related to personal or work-related problems; conducts seminars, trainings, and consultations on issues related to personal and organizational wellness; prepares records and reports; and performs related duties as required.

Typical duties include, but are not limited to:

1. Participates in the selection of, trains and evaluates a team of journey level counselors.
2. Provides clinical assessment, short-term counseling, and referral of City and County employees experiencing difficulties related to personal or work-related problems, such as stress, depression, anxiety, substance abuse, emotional concerns or relationship issues; provides counseling to family members and significant others as appropriate.
3. Educates employees, managers, supervisors, and union personnel regarding employee assistance program service offerings, how to access services, early identification of personal and workplace problems, and referrals to the program; directs the development of programs, resources, and EAP initiatives.
4. Provides consultation to managers, supervisors, union personnel, human resources professionals, clinical specialists, and family members regarding specific issues of individual employees in conformance with program and confidentiality policies; recommends specific methods or techniques for resolving performance problems, including appropriate managerial and supervisory interventions.
5. Directs development of, creates, and facilitates seminars and trainings for employees and management on personal, interpersonal and organizational issues such as the effective management of stress, anger and emotions, workplace negativity and dealing with difficult people.
6. Provides crisis intervention, trauma response, and mediation/conflict resolution services as necessary.
7. Leads evaluation efforts to determine the effectiveness of the overall program and specific services provided and prepares the reports.