Search Jobs

San Mateo County Health's Behavioral Health and Recovery Services Division is seeking a trauma informed, culturally responsive, field-based experienced individual for the position of Mental Health Counselor I/II, Spanish Speaking Required, with the Adult Resource Management (ARM) Team. The ARM team is located at 2000 Alameda de Las Pulgas in San Mateo, CA. This position requires traveling throughout San Mateo County.
 
The ARM team provides critical, field-based, trauma informed and culturally responsive, intensive case management support to Clients with Severe Mental Illness (SMI) who are either at high risk of being hospitalized or re-hospitalized, being discharged from locked facilities, are at risk of homelessness and or are currently homeless. The referrals to the ARM team come from the Regional Clinics, PES, Hospitals, and other partner agencies. This position also provides intensive case management support to the Clients admitted to the contracted mental health beds at Safe Harbor Shelter and the Navigation Center. This position assists Clients with treatment support and engagement, transportation to appointments, applying for GA and to other needed resources that include employment and permanent housing, and to help them manage their symptoms and behaviors.
 
The ideal candidate will have experience providing field-based intensive case management for Clients with SMI and co-occurring conditions; working with adults who are homeless or potentially homeless, leaving jail, in shelters, in detox and substance use residential facilities, in social rehabilitation facilities, or in hospitals; interviewing and assessing clients' housing, financial and employment needs; assisting adult clients to stabilize in the community with housing and other services; assisting clients to develop treatment recovery; assisting clients in their addiction recovery; and an understanding and working knowledge of systems of care. Fluency in both English and Spanish is required 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. 

 

Examples Of Duties

Duties may include but are not limited to the following:

• Conduct home and field visits; 
• Develop and maintain ongoing collaboration with referring providers; 
• Conduct thorough chart reviews and case consultations when receiving new referrals;
• Develop and maintain ongoing knowledge of community resources to meet Clients multiple needs;
• Utilize cultural humility principles to engage Clients from marginalized communities;
• Provide intensive case management including transportation support; assisting clients with housing readiness and referrals to various housing opportunities;
• Perform initial assessment noting behavioral symptoms which may indicate organic and/or mental disorders; 
• Confirm or revise initial diagnosis in conference with professional staff; 
• Determine and develop appropriate treatment plans for all clients on the caseload;
• Conduct individual, group and family counseling sessions for clients; 
• Participate in developing individual and group treatment plans utilizing a variety of psychotherapeutic modalities; 
• Make client referrals and plan discharge procedures; 
• Establish and utilize knowledge of community resources; 
• Assess progress of clients and propose modifications to rehabilitation plans in order to meet goals agreed upon by the clients/patients; 
• Interview patient and relatives in order to gather case history data; 
• Prepare and maintain psychosocial case histories for use in diagnostic evaluations and evaluations of patient progress; 
• Consult frequently with professional team members; 
• Provide outreach counseling and refer clients to appropriate mental health program service resources; 
• Counsel individuals or groups regarding resources or services available for treatment and to help combat relapses; 
• Participate with program staff in individual client and program conferences, in staff development and professional growth activities; 
• Plan and present informational services to community target groups and organizations to explain mental health programs and services; 
• Serve as lead or co-facilitator in group, individual or other treatment modality; and
• Perform related duties as assigned.

Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Mental Health Counselor I: One year of experience in a community mental health setting, performing crisis intervention or related counseling services or completion of 60 semester units from an accredited college or university with emphasis in one of the behavioral sciences.
 

Mental Health Counselor II: Two years of experience in a community mental health setting, performing individual or group therapeutic counseling services to clients and developing therapeutic assessment and treatment plans.

Knowledge of: 
Mental health needs and problems of the general population; rehabilitative counseling techniques including role playing, behavioral modification and recreational therapy; social aspects of mental and emotional disturbances; basic techniques and dynamics of individual and group therapy; community resources available for treatment of clients; problems, needs, attitudes and behavior patterns of clients having basic emotional and/or social adjustment problems; and individual, couple, family and group counseling principles.

Skill/Ability to: 
Apply the techniques used in individual and group therapy; develop and evaluate creative approaches to the assessment, treatment and rehabilitation of mental disorders; obtain and record social, physical, educational and work histories; write clear, accurate and concise reports; interpret data; conduct group and individual counseling; establish and maintain the confidence and cooperation of clients including those of varied ethnic and social backgrounds; speak effectively before groups; exercise tact; and function as a team member.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
  
~TENTATIVE RECRUITMENT SCHEDULE~ 
Final Filing Date:  Wednesday, April 24, 2024 11:59 PM   
Application Screening:  May 1, 2024
Panel Interviews:  May 13 and/or 14, 2024   

The Human Resources Department is seeking well qualified candidates for the position of HRIM /Workday Application Support Analyst II. We are seeking highly skilled and motivated individuals to join our Human Resources Information Management /Workday team.

As the HRIM /Workday Application Support Analyst II, you will collaborate and consult with colleagues in various departments to understand business and functional drivers across all Workday HR modules. Your responsibilities will include hands-on configuration of Workday features, security, development of reports and dashboards, and provision of sound solutions to support end-to-end business processes. Additionally, you will assist with Workday tenant management, deliver exceptional customer support, and contribute to system testing and issue resolution.

Once job duties are learned, this position has the option of hybrid work, two or three days in the office and two days of remote work.

The base hourly salary range for this position is $56.47 - $70.58. Because the position is classified as "confidential" there is a 5% allowance added to the salary. This allowance has been added into the advertised salary range.

There is currently one vacancy to be filled.

The Human Resources Department

The mission of the County of San Mateo’s Human Resources Department is to attract, develop, and retain a high performing and diverse workforce and promote a positive employee experience that maximizes individual potential and well-being leading to exceptional service to the community we serve. The Department prides itself on its excellent reputation for being a leader in best practices in human resources.

The Department has a staff of 83 regular employees and an annual budget of $25 million. The department manages several internal service funds with a combined budget of more than $155 million for benefits, workers’ compensation, general liability, and other insurance programs.

The Eligible (Hiring) List generated from this recruitment could be used to fill future regular, limited term, and/or extra help positions.

Examples Of Duties

Duties and responsibilities may include, but are not limited to the following:

• Collaborate and consult with HR, Controller's Office, and other County departmental partners to understand business and functional drivers across all Workday HR modules.
• Configure Workday calculated fields, business processes, domain and business process security policies, and role assignments.
• Develop Workday reports and dashboards.
• Recommend efficient security and organization solutions to support end-to-end business processes.
• Assist with Workday tenant management.
• Provide the highest level of customer support through internal ticketing system and other communication channels.
• Support system functionality testing and issue resolution and develop proof of concepts based on business requirements.
• Build relationships with other Workday domain experts and critical users and collaborate with internal teams and vendors for process alignment.
• Assist in granting security access to Workday, following security protocols.
• Act as an escalation point for unresolved security or business process issues as directed.
• Assist with compliance reporting and system monitoring.
• Help manage Workday releases, identifying impact and enhancement opportunities, and communicate with functional owners and application leads.
• Support regression testing and introduction of required changes for new Workday releases.
• Continuously monitor Workday community for updates and valuable changes.
• Demonstrate effective interpersonal, written, and verbal communication skills to foster productive work relationships.
• Configure Workday security, including security groups, roles and permissions, user access, and implementation of security best practices.
• Perform other related duties as assigned.

Qualifications

Experience/Education:

• 3-5 years of proven Workday expertise in designing, implementing, and supporting business process and security solutions.
• Workday Pro certification in a relevant area is preferred but not required.
• Bachelor's Degree or higher in Information Technology or an equivalent field of study, is preferred.

Knowledge, Skills, and Abilities:

• Proven experience leading multiple end-to-end Workday projects and implementing solutions for operational improvements and automation.
• Knowledge of basic and advanced security configuration including Workday delivered and custom based security roles based on the organization.
• Thorough knowledge of various security group types (role based, user based, segment based, etc.) and how they are applied in the system.
• Thorough understanding of Workday business process configurations.
• Ability to build and modify custom Workday reports and calculated fields.
• Experience in creating, loading, and troubleshooting EIBs.
• Strong interpersonal and communication skills, both verbal and written.
• Attention to detail and ability to handle multiple projects and shifting priorities effectively.
• Demonstrates confidentiality and professionalism in handling sensitive matters.
• Thrives in a demanding and fast-paced environment, both independently and as part of a team.
• Displays discretion and exercises independent judgment.
• Excellent analytical, troubleshooting, organizational, and planning skills.
• Flexibility to adjust hours and accommodate business needs.
• Experience in BIRT and Workday Integrations including Workday Studio.

Application/Examination

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click "Apply". If you are not on the County's website, please go to www.jobs.smcgov.org to apply.

TENTATIVE RECRUITMENT SCHEDULE

Final Date to Apply: April 24, 2024, at 11:59 PM

Application Screening: April 29-May 1, 2024

Panel Interview: May 13 and/or 14, 2024

We invite you to join our dynamic team and contribute your expertise to drive effective Workday solutions and enhance our HR processes. Apply now!

Exciting Career Opportunity! 

Foster City is seeking a well-qualified individual with strong leadership skills to fill the position of Human Resources Manager. The Human Resources Manager is responsible for planning, organizing, reviewing, and evaluating the day-to-day operations of the Human Resources Division of the Administrative Services Department.

Successful performance of the work requires knowledge of employee relations, recruitment and selection, employee benefits administration, job analysis and classification, compensation, labor relations, employee training and development, and general human resources administration. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines.

If you are a self-motivated candidate with a passion for public service, take the next step in your career today! 

APPLICATION DEADLINE:  Friday, May 10, 2024, 5:00 P.M.   

EDUCATION AND EXPERIENCE:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to bachelor’s degree in human resources management, public or business administration, or a related field and five (5) years of increasingly responsible experience in human resources or employee and labor relations, which included at least two (2) years of supervisory experience.

Ideal Candidate:

Highly Desirable:

• Experience with handling labor and employee relations issues including leave management, grievances, and performance management.
• Experience in public sector organizations is a plus.

This position is an excellent opportunity for a seasoned professional to impact a dynamic City focused on employee development, retention, recognition and accountability.    

Licenses and Certifications: 

Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment.

Benefits:

The City of Foster City provides a superior benefits program which includes: 12 paid holidays per year; sick leave; vacation leave; administrative leave; participation in the California Public Employees Retirement System in the 2% @ 62 retirement plan (some individuals may be eligible to participate in a different CalPERS retirement benefit (2.7% @ 55) dependent upon prior CalPERS service); voluntary 401(a) program; voluntary 457(b) deferred compensation program; flexible benefits program including health, dental, vision, and medical/dependent care reimbursement accounts; VEBA program (tax deferred health benefit program); optional 9/80 work schedule; long-term disability insurance; and life insurance.

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process.

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner.

The department will invite the most qualified candidates from the eligibility list to a final department interview. The Administrative Services Director will make the hiring decision.

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process.

Human Resources Compliance Manager, Human Resources Division - SF Municipal Transportation Agency (9174)

Department: Municipal Transportation Agency
Job class: 9174-Manager IV, Municipal Transportation Agency
Starting salary range: $148,304.00 - $189,306.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

Position Description:
Under the direction of the Chief People Officer, the Human Resources (HR) Compliance Manager oversees and coordinates agencywide compliance related to federal, state and local regulations on drug and alcohol testing, driver’s license, medical certifications and substance abuse programs, as they apply to safety sensitive positions.  The HR Compliance Manager will be primarily responsible for managing, organizing and directing the work of the San Francisco Municipal Transportation Agency’s (SFMTA) HR compliance programs, which include License & Medical compliance and the Substance Abuse Program.

Examples of Important and Essential Duties:

• Plans, organizes, directs and evaluates the work of the License & Medical and Substance Program and staff to ensure the operations and services are effectively integrated with the operations of other divisions.
• Responsible for program management over the Drug & Alcohol (D&A) Program to include all policies and testing in accordance with the SFMTA Policy and Federal Transit Administration regulations.
• Oversees the program to ensure that implementation is handled properly throughout the Agency.
• Responsible for submitting the annual Management Information System (MIS) data.
• Oversees contractor D&A program compliance and oversight.
• Maintains accurate and current Drug/Alcohol and Drug-Free Workplace policies and procedures in accordance with Federal Transit Administration (FTA) regulations; coordinates and monitors required testing; prepares reports as required; acts as liaison with third-party testing administrator, Medical Review Officers (MRO), and all employees.
• Coordinates and oversees the design and delivery of trainings related to license & medical and Substance Abuse Professional (SAP) programs and ensures that employee and managers receive relevant FTA drug and alcohol training.
• Works with managers to ensure that safety sensitive employees have up to date driver’s license and Department of Transportation (DOT) medical.
• Oversees the coordination of drug & alcohol testing program for safety-sensitive employees.
• Works with staff to interpret and explain FTA/DOT regulations.
• Ensures compliance with Federal Transit Administration (FTA) program guidelines and prepares reports for audits.
• Advises HR classification team to develop and update job descriptions for safety-sensitive roles.
• Monitors developments and legislation (state, local, and federal) related compliance requirements to inform policies, and procedures for the programs.
• Builds a culture of trust and alignment with SFMTA core values; takes appropriate steps to improve performance, including coaching and training.
• Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major SFMTA priorities.
• Plans, monitors, evaluates, and supervises the operation of program vendors.
• Advises and consults with other section managers and with division managers.
• Receives and analyzes division and SFMTA reports; directs the preparation of monthly and annual reports; directs the collection and analysis of information and reports necessary to document and evaluate processes.
• Serves as liaison for the SFMTA with a variety of other San Francisco City/County staff, policy-making officials, and officials of outside agencies; explains and justifies administrative procedures, policies, or programs; negotiates and resolves difficult and complex issues and problems.
• Monitors and analyzes the substance abuse program and related data to develop periodic reports or recommendations.
• Administers the program budget.
• Coordinates audits of license and medical compliance.
• Performs other related duties and responsibilities as assigned.

Nature of Work:

Candidate must be willing to work a 40-hour work week as determined by the SFMTA, on-call support, and occasional weekend and holiday work as needed.

APPOINTMENT TYPE: Permanent Exempt - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening Date: March 1, 2024

Application Filing Deadline:  April 19, 2024

Recruitment ID: PEX-9174-145500

Annual Salary: $148,304 and $189,306

Please Note: A resume and cover letter must be attached to the online application.

Minimum Qualifications:

1. Possession of a Baccalaureate degree from an accredited college or university; AND
2. Four (4) years of experience in Human Resources and/or Mass Transit compliance areas specifically in substance abuse programs, commercial vehicle licensing compliance including DOT medicals, and/or drug & alcohol compliance.  This experience must have included interpreting laws and regulations, and exercising independent judgment in the application of defined principles, practices, and regulations; AND
3. Three (3) years of the above experience must include supervising staff who interpret laws and regulations and exercise independent judgment in the application of defined principles, practices, and regulations.

Substitution:

Additional qualifying experience in Human Resources or Mass Transit as described above may be substituted for the required education on a year-for-year basis.  One year (2000 hours) will be considered equivalent to 30-semester units/forty-five (45) quarter units.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

Additional Requirements:

Once appointed, the incumbent for this position will be expected to obtain a Department of Transportation (DOT) Drug and Alcohol certification within 6 months of the hire date.

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Knowledge and professional experience with federal drug testing requirements outlined in Department of Transportation (DOT) 49 CRF Part 40, as well as all other federal, state and local laws/regulations related to substance abuse in public transit agencies.
• Knowledge and professional experience with Federal Motor Carrier Safety Administration (FMCSA), Federal Transit Administration (FTA) regulations pertaining to license requirements and drug & alcohol testing.
• Possession of a current, valid Substance Abuse Professional certification.
• Experience with Diversity Equity and Inclusion programs.
• Experience working with safety-sensitive positions in an FTA-regulated working environment.
• Formal Presentation Skills - Develops and articulately delivers compelling, professional formal presentations to group audiences.
• Experience in the collection and review of data analysis and the ability to focus on key metrics.
• Excellent project management skills.
• Excellent conflict resolution skills.
• Strong team player and team-building skills.
• Management experience in Human Resources.
• Strong customer focus; excellent interpersonal communication skills.
• Proficiency using Adobe Acrobat application software.
• Proficiency using Microsoft Office products, including PowerPoint.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

For questions or inquiries, please contact: Michelle Serrano-Nacorda, Human Resources Analyst at michelle.serrano-nacorda@sfmta.com

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

San Mateo County Health's Behavioral Health and Recovery Services Division is seeking a responsible, innovative leader and skilled clinician for the position of Supervising Mental Health Clinician - East Palo Alto Services. This Supervising Mental Health Clinician will supervise and coordinate the work of mental health professionals and interns in the East Palo Alto and East Menlo Park geographic area in San Mateo County. This position works closely with community members and community providers to develop and sustain programming that is culturally and community responsive.

This position will participate in program administration, planning and evaluation. The Supervising Mental Health Clinician supervises and guides the clinical team who provides services to seriously emotionally disturbed youth and their families, and seriously mentally ill adults. Services provided include: medication assessment and management; individual, group and family therapy; psychological assessment; case management; rehabilitation services; and crisis intervention.

The current vacancy is in the East Palo Alto Community Counseling Center, located in East Palo Alto but will travel throughout San Mateo County for client visits, trainings and meetings.

The East Palo Alto Community Counseling Center offers a unique setting to provide services to a diverse population in a community-oriented clinic.

This position supervises a multidisciplinary team that provides clinical outpatient services to adults and children and their families. The team may include psychiatrists, psychologists, psychiatric nurses and social workers and marriage and family therapists. The clinical teams also include master and doctoral level interns and psychiatric residents. In providing clinical services team members also relate to peer counselors and parent partners.

The ideal candidate will possess:

• Knowledge of system of care principles and general services.
• Knowledge of program management techniques and practices.
• Demonstrated expertise and skill in clinical work with adults with serious mental illnesses and youth with serious emotional disturbances; and clients with co-occurring disorders.
• Experience working with clients of diverse cultures and backgrounds and with underserved and/or isolated communities.
• Knowledge of evidence-based clinical practice modalities, e.g. Trauma Informed Cognitive Behavior Therapy, Motivational Interviewing and Solution Focused Brief Treatment.
• Knowledge of Medi-Cal and Medicare regulations and managed mental health care.
• Strong clinical assessment, diagnostic and evaluation skills.
• Strong supervisory/leadership skills which demonstrate an ability to direct and motivate a multi-disciplinary team.
• Experience guiding or supervising others during a systemic or programmatic change process.
• Collaborative skills and the ability to establish and maintain productive working relationships with consumers, families, professionals and the public; including collaborative community engagement to plan and implement needed services.
• Ability to make sound decisions based on the exercise of judgment and the consideration of all available information.
• Fluency in Spanish and English is preferred.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: A Master's degree in a mental health specialty, such as social work, nursing, or clinical counseling.

Experience: Two years of professional post-graduate experience in a mental health setting.

Licensure/Certification:

• Possession of a California license in at least one of the following: Registered Nurse; Clinical Psychology; Clinical Social Worker; or Marriage and Family Therapist.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

RECRUITMENT SCHEDULE

Apply immediately. This is a continuous recruitment and is open until filled. Selections may be made at any time within the process.

The County of San Mateo is currently seeking highly qualified applicants for the position of Psychiatric Social Worker I/II - Marriage & Family Therapist I/II Behavioral Health and Recovery Services - Youth Services - Spanish Speaking Required

Link to brochure: http://tinyurl.com/2s46b52m

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000.

First-time external new hires, or current staff promoted internally or from other County departments into a regular Psychiatric Social Worker or Marriage and Family Therapist position in Behavioral Health and Recovery Services (BHRS) may be eligible to receive a sign-on bonus of up to $15,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

San Mateo County Behavioral Health and Recovery Services (BHRS), Child and Youth Services https://www.smchealth.org/bhrs, provides a broad spectrum of Trauma Informed mental health and substance use services for children, youth, and families focusing on prevention, early intervention and treatment of youth diagnosed as Severely Emotionally Disturbed (SED) and/or substance use disorders. We provide services through specialty teams outpatient clinics, in schools, and field-based teams in Daly City, San Mateo, Half Moon Bay, Redwood City and East Palo Alto. BHRS also provides services through a network of community agencies and independent providers who offer outpatient and wraparound services. BHRS supports treatment of the whole person to achieve wellness and recovery, and to promote the health and well-being of the people, families and communities we serve. Additionally for Residential Youth Treatment at Canyon Oaks Youth Center, Community Care Licensing requires providers working in this facility to maintain 40 hours of annual training related to the field, most of which are provided by the facility. Clinicians will also need to be trained in Professional Assault Crisis Training model (Pro-Act) upon hire.

The ideal candidates will possess:

• Strong assessment, diagnostic and evaluation skills Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management and various treatment modalities
• Experience providing treatment for youth with Severe Emotional Disturbance (SED).
• Experience delivering services to youth who have mental health and substance use conditions.
• Experience delivering services in specialty areas for infants, children, youth, adolescents and/or transitional age youth.
• Excellent documentation skills: progress notes, assessments, client care plans, etc.
• Demonstrated expertise, skill and interest in working with a broad range of clients of diverse cultures and backgrounds, such as Latino, Pacific Islander, African American, and LGBTQ, and an ability to provide culturally appropriate and proficient services.
• Skill in establishing and maintaining productive working relationships with families, co-workers, other professionals, collaborative partners and the public.
• Experience using electronic health/medical record systems (e.g. AVATAR, SOARIAN).
• Fluency in Spanish and experience providing clinical services using bilingual skills.

Additionally, for Residential Youth Treatment

• Knowledge of the principles of Trauma Informed Care Experience working in a multi-disciplinary setting.

Additionally, for Youth Services Center

• Experience working in a facility juvenile hall setting.
• Experience providing case management services for youth detained in a juvenile hall setting.
• Demonstrated ability in providing clinical mental health services to Youth population with Severe Emotional Disturbance (SED) and/or substance use disorders conditions.

Example of Duties

Duties may include, but are not limited to, the following:

• Perform initial diagnostic evaluation noting behavioral symptoms.
• Determine and develop appropriate treatment plans for all clients in the caseload.
• Conduct individual, group and family counseling/therapy sessions for clients.
• Develop individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
• Conduct suicide/risk assessments & crisis intervention.
• Conduct home visits and/or field-based services (as relevant to program needs.)
• Awareness of community resources in order to provide linkage to additional supportive services.
• Conduct treatment groups in schools and other community settings with emotionally and behaviorally disturbed children.
• Work as a part of a multidisciplinary team. Utilize Trauma Informed Care and other Evidence-based practices.
• Participate in an on-call rotation and responding to after-hours calls (Youth Services Center/Youth Case Management Positions)
• Perform related duties as assigned.

Minimum Qualifications

Licensure/Certification

• Psychiatric Social Worker I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Clinical Social Worker). An individual hired in this classification must become licensed within six years from the date of employment as a Clinical Social Worker issued by the State of California. For Psychiatric Social Worker II, current California license as a Licensed Clinical Social Worker is required.
• Marriage & Family Therapist I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Marriage and Family Therapist). An individual hired in this classification must become licensed within six years from the date of employment as a Marriage and Family Therapist in the State of California. For Marriage & Family Therapist II, current California license as a Licensed Marriage and Family Therapist is required.

Education and Experience

• A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field.

Psychiatric Social Worker/ Marriage & Family Therapist I

$43.56 - $54.46 Hourly

$7,550.40 - $9,439.73 Monthly

$90,604.80 - $113,276.80 Annually

Psychiatric Social Worker /Marriage & Family Therapist II

$48.98 - $61.26 Hourly

$8,489.87 - $10,618.40 Monthly

$101,878.40 - $127,420.80 Annually

Application/Examination

Open & Promotional. Anyone may apply. Current employees of the County of San Mateo with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https ://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

The County of San Mateo is currently seeking highly qualified applicants for the position of Psychiatric Social Worker I/II - Marriage & Family Therapist I/II Behavioral Health and Recovery Services - Youth Services

Link to brochure: http://tinyurl.com/ybd4d7un

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000.

First-time external new hires, or current staff promoted internally or from other County departments into a regular Psychiatric Social Worker or Marriage and Family Therapist position in Behavioral Health and Recovery Services (BHRS) may be eligible to receive a sign-on bonus of up to $15,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

San Mateo County Behavioral Health and Recovery Services (BHRS), Child and Youth Services https://www.smchealth.org/bhrs, provides a broad spectrum of Trauma Informed mental health and substance use services for children, youth, and families focusing on prevention, early intervention and treatment of youth diagnosed as Severely Emotionally Disturbed (SED) and/or substance use disorders. We provide services through specialty teams, outpatient clinics, in schools, and field-based teams in Daly City, San Mateo, Half Moon Bay, Redwood City and East Palo Alto. BHRS also provides services through a network of community agencies and independent providers who offer outpatient and wraparound services. BHRS supports treatment of the whole person to achieve wellness and recovery, and to promote the health and well-being of the people, families and communities we serve. Additionally for Residential Youth Treatment at Canyon Oaks Youth Center, Community Care Licensing requires providers working in this facility to maintain 40 hours of annual training related to the field, most of which are provided by the facility. Clinicians will also need to be trained in Professional Assault Crisis Training model (Pro-Act) upon hire.

The ideal candidates will possess:

• Strong assessment, diagnostic and evaluation skills
• Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management and various treatment modalities
• Experience providing treatment for youth with Severe Emotional Disturbance (SED).
• Experience delivering services to youth who have mental health and substance use conditions. Experience delivering services in specialty areas for infants, children, youth, adolescents and/or transitional age youth.
• Excellent documentation skills: progress notes, assessments, client care plans, etc.
• Demonstrated expertise, skill and interest in working with a broad range of clients of diverse cultures and backgrounds, such as Latino, Pacific Islander, African American, and LGBTQ, and an ability to provide culturally appropriate and proficient services.
• Skill in establishing and maintaining productive working relationships with families, co-workers, other professionals, collaborative partners and the public.
• Experience using electronic health/medical record systems (e.g. AVATAR, SOARIAN).
• Fluency in Spanish and experience providing clinical services using bilingual skills.

Additionally, for Residential Youth Treatment

• Knowledge of the principles of Trauma Informed Care Experience working in a multi-disciplinary setting.

Additionally, for Youth Services Center

• Experience working in a facility juvenile hall setting.
• Experience providing case management services for youth detained in a juvenile hall setting.
• Demonstrated ability in providing clinical mental health services to Youth population with Severe Emotional Disturbance (SED) and/or substance use disorders conditions.

Example of Duties

Duties may include, but are not limited to, the following:

• Perform initial diagnostic evaluation noting behavioral symptoms. Determine and develop appropriate treatment plans for all clients in the caseload.
• Conduct individual, group and family counseling/therapy sessions for clients.
• Develop individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
• Conduct suicide/risk assessments & crisis intervention.
• Conduct home visits and/or field-based services (as relevant to program needs.)
• Awareness of community resources in order to provide linkage to additional supportive services.
• Conduct treatment groups in schools and other community settings with emotionally and behaviorally disturbed children.
• Work as a part of a multidisciplinary team.
• Utilize Trauma Informed Care and other Evidence-based practices.
• Participate in an on-call rotation and responding to after-hours calls (Youth Services Center/Youth Case Management Positions)
• Perform related duties as assigned.

Minimum Qualifications

Licensure/Certification

• Psychiatric Social Worker I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Clinical Social Worker). An individual hired in this classification must become licensed within six years from the date of employment as a Clinical Social Worker issued by the State of California. For Psychiatric Social Worker II, current California license as a Licensed Clinical Social Worker is required.
• Marriage & Family Therapist I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Marriage and Family Therapist). An individual hired in this classification must become licensed within six years from the date of employment as a Marriage and Family Therapist in the State of California.
• For Marriage & Family Therapist II, current California license as a Licensed Marriage and Family Therapist is required.

Education and Experience

• A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field.

Psychiatric Social Worker/ Marriage & Family Therapist I

$43.56 - $54.46 Hourly

$7,550.40 - $9,439.73 Monthly

$90,604.80 - $113,276.80 Annually

Psychiatric Social Worker /Marriage & Family Therapist II

$48.98 - $61.26 Hourly

$8,489.87 - $10,618.40 Monthly

$101,878.40 - $127,420.80 Annually

Application/Examination

Open & Promotional. Anyone may apply. Current employees of the County of San Mateo with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https ://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

The County of San Mateo is currently seeking highly qualified applicants for the position of Psychiatric Social Worker I/II - Marriage & Family Therapist I/II Behavioral Health and Recovery Services - Adult Services - Spanish Speaking Required

Link to brochure: https://bit.ly/3wgTlKL

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000.

First-time external new hires, or current staff promoted internally or from other County departments into a regular Psychiatric Social Worker or Marriage and Family Therapist position in Behavioral Health and Recovery Services (BHRS) may be eligible to receive a sign-on bonus of up to $15,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

Behavioral Health and Recovery Services (BHRS), provides a broad spectrum of Trauma Informed mental health and substance use services for children, youth, families, adults and older adults. We provide behavioral health in diverse settings including community outpatient clinics, corrections, field-based settings such as homeless encampments and shelters, and through a network of community agencies and independent providers who offer outpatient services, residential treatment, rehabilitation and other services for adults. BHRS Adult and Older Adult Services serves residents of San Mateo County age 18 years and older with severe functional impairments due to a serious mental illness and a/or multiple co-occurring, substance, medical and/or developmental disorder. The Adult Psychiatric Social Worker/Marriage Family Therapists an integral member of a multi-disciplinary team, providing a broad range of psychosocial interventions with the goal of improving the quality of life of the client.

The ideal candidates will possess:

• Skills in assessment, diagnostic, and evaluation techniques.
• Demonstrated knowledge of trauma-informed care principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management and various treatment modalities (e.g. evidence-based practices).
• Experience providing treatment for adults with serious mental illness.
• Experience delivering services to adult consumers who have co-occurring mental health and substance use disorders.
• Experience delivering services in diverse populations for adults and older adults. In a variety of settings (e.g. outpatient clinics, homeless encampments, shelters and correctional settings).
• Comprehensive and timely documentation skills (e.g. progress notes, assessments, client care plans, etc.).
• Demonstrated expertise, skill and interest in working with a broad range of clients of diverse cultures and backgrounds, such as Latino, Pacific Islander, African American, and LGBTQ, and an ability to provide culturally appropriate and proficient services.
• Skill in establishing and maintaining productive working relationships with families, co-workers, other professionals, collaborative partners and the public.
• Extensive knowledge of available community resources within the County of San Mateo and its neighboring counties.
• Experience using electronic health/medical record systems (e.g. AVATAR, SOARIAN).
• Fluency in Spanish and experience providing clinical services using bilingual skills.

Example of Duties

Duties may include, but are not limited to, the following:

• Perform initial diagnostic evaluation noting behavioral symptoms which may indicate a psychiatric or co-occurring disorder and interpersonal or family dysfunction;
• Perform risk assessments; Determine and develop appropriate treatment plans for all clients in the caseload;
• Provide individual, group and family therapy, care coordination, case management, rehabilitation, and crisis intervention as appropriate;
• Participate in developing individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities;
• Conduct home visits and/or field-based services;
• Crisis Intervention;
• Make client referrals and plan discharge procedures;
• Assess progress of clients on a selected basis and propose modifications to rehabilitation plans in order to meet goals agreed upon by the clients/patients;
• Prepare and maintain psychosocial case histories for use in diagnostic evaluations and of patient progress;
• Supervise doctoral interns, masters level student interns and trainees;
• Provide outreach, engagement and refer clients to appropriate mental health program service resources;
• Collect and evaluate psychiatric information such as case histories, behavior patterns and family relationships;
• Analyze factors which exert an adverse effect upon health problems, treatment, or recovery, or which may contribute to or are responsible for mental illness or affect the potential for rehabilitation;
• Conduct treatment groups in schools and other community settings with emotionally and behaviorally disturbed children toward the goal of achieving higher functioning in interpersonal relationships and learning.
• Work as a psychiatric team member with other treatment disciplines;
• Utilize Trauma Informed Care and other Evidence-based practices
• Provide consultation and education services. Ability to participate in an on-call rotation and responding to after-hours calls for Crisis and Outreach and HEAL;
• Perform related duties as assigned.

Minimum Qualifications

Licensure/Certification

• Psychiatric Social Worker I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Clinical Social Worker). An individual hired in this classification must become licensed within six years from the date of employment as a Clinical Social Worker issued by the State of California. For Psychiatric Social Worker II, current California license as a Licensed Clinical Social Worker is required.
• Marriage & Family Therapist I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Marriage and Family Therapist). An individual hired in this classification must become licensed within six years from the date of employment as a Marriage and Family Therapist in the State of California. For Marriage & Family Therapist II, current California license as a Licensed Marriage and Family Therapist is required.

Education and Experience

• A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field.

Psychiatric Social Worker/ Marriage & Family Therapist I

$43.56 - $54.46 Hourly

$7,550.40 - $9,439.73 Monthly

$90,604.80 - $113,276.80 Annually

Psychiatric Social Worker /Marriage & Family Therapist II

$48.98 - $61.26 Hourly

$8,489.87 - $10,618.40 Monthly

$101,878.40 - $127,420.80 Annually

Application/Examination

Open & Promotional. Anyone may apply. Current employees of the County of San Mateo with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https ://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

The County of San Mateo is currently seeking highly qualified applicants for the position of Psychiatric Social Worker I/II - Marriage & Family Therapist I/II, Behavioral Health and Recovery Services - Adult Services!

Link to brochure: https://bit.ly/3UVPo8H

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000.

First-time external new hires, or current staff promoted internally or from other County departments into a regular Psychiatric Social Worker or Marriage and Family Therapist position in Behavioral Health and Recovery Services (BHRS) may be eligible to receive a sign-on bonus of up to $15,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

Behavioral Health and Recovery Services (BHRS), provides a broad spectrum of Trauma Informed mental health and substance use services for children, youth, families, adults and older adults. We provide behavioral health in diverse settings including community outpatient clinics, field-based settings such as homeless encampments and shelters, and through a network of community agencies and independent providers who offer outpatient services, residential treatment, rehabilitation and other services for adults. BHRS Adult and Older Adult Services serves residents of San Mateo County age 18 years and older with severe functional impairments due to a serious mental illness and/or multiple co-occurring substance use, medical, and/or developmental disorders. The Adult Psychiatric Social Worker/Marriage Family Therapists are integral members of a multidisciplinary team, providing a broad range of psychosocial interventions with the goal of improving the quality of life of the client.

The ideal candidates will possess:

• Skills in assessment, diagnostic, and evaluation techniques.
• Demonstrated knowledge of trauma-informed care principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management and various treatment modalities (e.g. evidence-based practices).
• Experience providing treatment for adults with serious mental illness.
• Experience delivering services to adult consumers who have co-occurring mental health and substance use disorders.
• Experience delivering services in diverse populations for adults and older adults. In a variety of settings (e.g. outpatient clinics, homeless encampments, shelters and correctional settings).
• Comprehensive and timely documentation skills (e.g. progress notes, assessments, client care plans, etc.).
• Demonstrated expertise, skill and interest in working with a broad range of clients of diverse cultures and backgrounds, such as Latino, Pacific Islander, African American, and LGBTQ, and an ability to provide culturally appropriate and proficient services.
• Skill in establishing and maintaining productive working relationships with families, co-workers, other professionals, collaborative partners and the public.
• Extensive knowledge of available community resources within the County of San Mateo and its neighboring counties.
• Experience using electronic health/medical record systems (e.g. AVATAR, SOARIAN, Epic).

Example of Duties

Duties may include, but are not limited to, the following:

• Perform initial diagnostic evaluation noting behavioral symptoms which may indicate a psychiatric or co-occurring disorder and interpersonal or family dysfunction.
• Perform risk assessments.
• Determine and develop appropriate treatment plans for all clients in the caseload.
• Provide individual, group and family therapy, care coordination, case management, rehabilitation, and crisis intervention as appropriate.
• Participate in developing individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
• Conduct home visits and/or field-based services. Crisis Intervention. Make client referrals and plan discharge procedures.
• Assess progress of clients on a selected basis and propose modifications to rehabilitation plans in order to meet goals agreed upon by the clients/patients.
• Prepare and maintain psychosocial case histories for use in diagnostic evaluations and of patient progress.
• Supervise doctoral interns, masters level student interns and trainees.
• Provide outreach, engagement and refer clients to appropriate mental health program service resources.
• Collect and evaluate psychiatric information such as case histories, behavior patterns and family relationships.
• Analyze factors which exert an adverse effect upon health problems, treatment, or recovery, or which may contribute to or are responsible for mental illness or affect the potential for rehabilitation.
• Conduct treatment groups in schools and other community settings with emotionally and behaviorally disturbed children toward the goal of achieving higher functioning in interpersonal relationships and learning.
• Work as a psychiatric team member with other treatment disciplines.
• Utilize Trauma Informed Care and other Evidence-based practices.
• Provide consultation and education services. Ability to participate in an on-call rotation and responding to after-hours calls for Crisis and Outreach and HEAL. Perform related duties as assigned.

Minimum Qualifications

Licensure/Certification

• Psychiatric Social Worker I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Clinical Social Worker). An individual hired in this classification must become licensed within six years from the date of employment as a Clinical Social Worker issued by the State of California. For Psychiatric Social Worker II, current California license as a Licensed Clinical Social Worker is required.
• Marriage & Family Therapist I/II: Registration with the Board of Behavioral Sciences as an Intern (Associate Marriage and Family Therapist). An individual hired in this classification must become licensed within six years from the date of employment as a Marriage and Family Therapist in the State of California. For Marriage & Family Therapist II, current California license as a Licensed Marriage and Family Therapist is required.

Education and Experience

• A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field.

Psychiatric Social Worker/ Marriage & Family Therapist I

$43.56 - $54.46 Hourly

$7,550.40 - $9,439.73 Monthly

$90,604.80 - $113,276.80 Annually

Psychiatric Social Worker /Marriage & Family Therapist II

$48.98 - $61.26 Hourly

$8,489.87 - $10,618.40 Monthly

$101,878.40 - $127,420.80 Annually

Application/Examination

Open & Promotional. Anyone may apply. Current employees of the County of San Mateo with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https ://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Established in 1937 as the employee benefits administrator for municipal employees, the San Francisco Health Service System (SFHSS) executes all phases of non-pension health benefits administration including medical, dental, vision, flexible spending accounts (FSA), and a wide array of voluntary benefits for the employees, retirees, and covered dependents of the City and County of San Francisco, San Francisco Unified School District, City College of San Francisco, and Superior Court of San Francisco. SFHSS is dedicated to ensuring equitable, sustainable, and quality benefits that enhance the whole-person health and well-being of our members and their families throughout their lifecycles. We lead with equity to support our membership in accessing the care they need when they need it, regardless of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status. We also strive to engage members in personalized care that centers disease prevention and equitable services for optimal health. Learn more about our department and strategic plan at https://sfhss.org/.

This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A. 

Specific information regarding this recruitment process are listed below:

• Application Opening: Thursday, January 4, 2024
• Application Deadline: May close at any time after Thursday, February 1, 2024 - Interested applicants are encouraged to apply immediately.
• Recruitment ID: PBT-2595-132340

Role description

Under direction, the 2595 Senior EAP Counselor provides direction and supervision to counselors providing organizational wellness services and engaged in direct client counseling; provides clinical assessments, short-term counseling, and referral of City and County employees experiencing difficulties related to personal or work-related problems; conducts seminars, trainings, and consultations on issues related to personal and organizational wellness; prepares records and reports; and performs related duties as required.

Typical duties include, but are not limited to:

1. Participates in the selection of, trains and evaluates a team of journey level counselors.
2. Provides clinical assessment, short-term counseling, and referral of City and County employees experiencing difficulties related to personal or work-related problems, such as stress, depression, anxiety, substance abuse, emotional concerns or relationship issues; provides counseling to family members and significant others as appropriate.
3. Educates employees, managers, supervisors, and union personnel regarding employee assistance program service offerings, how to access services, early identification of personal and workplace problems, and referrals to the program; directs the development of programs, resources, and EAP initiatives.
4. Provides consultation to managers, supervisors, union personnel, human resources professionals, clinical specialists, and family members regarding specific issues of individual employees in conformance with program and confidentiality policies; recommends specific methods or techniques for resolving performance problems, including appropriate managerial and supervisory interventions.
5. Directs development of, creates, and facilitates seminars and trainings for employees and management on personal, interpersonal and organizational issues such as the effective management of stress, anger and emotions, workplace negativity and dealing with difficult people.
6. Provides crisis intervention, trauma response, and mediation/conflict resolution services as necessary.
7. Leads evaluation efforts to determine the effectiveness of the overall program and specific services provided and prepares the reports.