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THE POSITION
 

In this newly created position, you will get the opportunity to work under the general supervision of the Chief Building Official, which involves plans, coordinates, reviews, supervises, and participates in the review of construction plans and structural calculations.  The Plan Check Engineer is a Registered Professional Engineer or Architect, who performs the most difficult and complex structural plan reviews, and has the responsibility for planning, coordinating and supervising the plans checking operations of the Building Inspection Division; performs complex review and examination of building construction, improvement, and repair plans and specifications for compliance with all applicable building codes, laws, rules and regulations; provides support for the issuance of building permits and coordination of plans checking with other City reviewing departments/divisions and consultants; performs on-site building inspections in conjunction with plans examining work and maintains plans examining records and performs related and other work as required.

Duties may include, but are not limited to, the following:  

• Plans, coordinates, reviews, supervises, and participates in the review of construction plans and structural calculations for residential, commercial and industrial building construction and alterations.
• Investigate reports of structural problems on other assignments and makes recommendations to the Chief Building Official.
• Reviews plans and administers systems and procedures to ensure that plans, structural calculations, energy calculations and specifications comply with all state, federal, and local building laws, rules, ordinances and regulations.
• Provides coordination of plan checking with other City reviewing department/divisions and consultants.
• Assists the Chief Building Official in developing policies and standard operating procedures for the Building Inspection Division.
• Confers with architects, engineers, builders and homeowners to give and obtain information and interpret building codes and regulations; recommends necessary changes to obtain compliance with applicable codes and regulations.
• Attends and participates in development plan review meetings to provide code related comments and guidance for future, current and past projects.
• When required, make difficult on-site construction inspections to confirm that construction complies with approved plans and specifications.
• Checks the stability of soils and footing systems in accordance with geological and soils reports.
• Prepares correspondence to architects, engineers, contractors, property owners and others in conjunction with the correction of plans and engineering details, permit requirements, notices and other matters relating to the acceptance and approval of construction plans and permitting process.
• Administers plan review contracts and coordinates the work of outside plan review consultants.
• Manages, assigns and reviews quality of plan checks being completed by contract engineers and architects and Permit Center staff.
• Advises inspectors on structural and other building related problems arising in the field during construction.
• Investigates and completes recommendations for new and substitute construction materials and design practices; informs Building Inspection Division Staff of these recommendations.
• Prepares and leads training sessions and seminars for Building Inspection Division staff and others when required.
• Prepares reports and statistical data relating to plans examining functions and permit issuance activities.
• Develops new and revises existing informational handouts.
• Oversees the operation and maintenance of the existing permit tacking software (TRAKiT).
• Manages the development of on-line permitting software using the existing TRAKiT software.

THE IDEAL CANDIDATE WILL POSSESS

Knowledge of:

• State and local codes, laws, rules, ordinances and regulations that pertain to building design.
• Theories and principles of structural design, engineering, soils engineering, mathematics and construction.
• The standards, practices, terms, procedures, techniques, equipments, tools and materials associated with building design and construction.

Abilities or Skill to:

• Effectively interpret laws and regulations.
• Effectively apply City and Public Works Department policies, procedures, rules, regulations and practices pertaining to the work and the Building Inspection Division.
• Perform detailed analysis and examination of building and construction designs, specifications and plans.
• Apply engineering and architectural principles and techniques to solve complex construction problems.
• Analyze structural integrity and load factors using engineering design mechanics.
• Analyze and evaluate complex building plans, data and reports to determine compliance.
• Make accurate engineering calculations.
• Effectively evaluate alternate materials and methods of design and construction.
• Organize work and set priorities in order to meet work deadlines.
• Prepare clear, concise and accurate reports, correspondence and other written materials.
• Operate a computer and use word processing, spreadsheet, and permit processing software.
• Use written and oral communication skills to communicate and work tactfully and effectively with both professionals and non-professionals while reflecting the highest standards of customer service.
• Read and interpret data, information and documents
• Analyze and solve complex problems.
• Use math and mathematical reasoning.
• Perform highly detailed work under changing, strict deadlines, on multiple concurrent tasks.
• Work well under pressure and with frequent interruptions.
• Interact effectively with staff, management, property owners, builders, engineers, architects developers, and manufactures.
• Establish and maintain cooperative and effective relationships with those contacted in the course of work.

QUALIFICATIONS
Education: 

• A Bachelor’s Degree in architecture or civil, structural, or architectural engineering, or a closely related design or engineering field.

Experience: 

• Four years of increasingly responsible as a plan checker or plans examiner

or

• Four years experience in the private or public sector providing building design or engineering services.

Other Requirements: 

• Architectural license issued by the State of California or California registration as Civil or Structural Engineer.
• Certification as a Plans Examiner from a nationally recognized certification entity at time of application or within twelve (12) months of employment.
• Certification as a California Certified Access Specialist (CASp) at time of application or within twelve (12) months of employment.
• Valid California Driver’s License.

Working Conditions:  Work is conducted primarily in an office setting and at field construction sites as required.  Some field assignments involve exposure to variable weather.

Physical Demands:  Work emphasizes speech, hearing, vision, and dexterity; and to perform the duties required on construction sites: stoop, climb, crawl, balance, maneuver, walk and stand for long periods of time.

SELECTION  PROCESS

Following the filing deadline date, applications will be screened according to the qualifications outlined in this announcement. Not all applications, which may meet the minimum requirements, will proceed to the next phase of the recruitment process.  The best qualified applicants will be invited to continue in the selection process, which consists of an oral panel interview. The tentative interview date is to be determined.  All applicants will be notified by email as to whether or not they are invited to participate further in the selection process.

An Eligible List will be established as result of this selection process and will be valid for a period of six (6) months.

After receiving a conditional offer of employment, the candidate will be required to successfully complete a fingerprinted criminal history check. After clearance of the fingerprinted criminal history check, the candidate will be required to submit to a pre-employment medical examination. Applicants must be successful in all phases of the selection process to be considered for the position.

We will make reasonable efforts in the selection process to accommodate persons with disabilities.  Please contact the Human Resources Department prior to the final filing date for accommodation requests.

In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States.  All new employees are required by law to sign a loyalty oath. 

All government employees are disaster service workers as defined by California Government Code Section 3100.  In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.

COMPENSATION $31.84 - $37.90 per hour

THE POSITION

Under general supervision, provides a variety of moderate to difficult clerical support services to the Public Works Department.  This is a Full Time position (9/80 schedule: Monday-Friday with every other Friday off).

This is the journey level class of the Administrative Support Specialist series, fully com­petent to independently perform a variety of office support duties. All positions are charac­terized by the presence of guidelines from which to make decisions and the availability of su­pervision in non-routine circumstances. Specific duties will vary with the departmental as­signment, but all positions require incumbents to prepare reports, documents, and correspon­dence using a variety of word processing, spreadsheet, and publishing software applications. You may be assigned to do work on committees or special projects. This class is distinguished from the Senior Administrative Support Specialist in that the latter performs the more complex office clerical assignments and may provide lead direction or work review for assigned clerical staff and/or specialized knowledge of permit or application processes, legal requirements, or budget activities.

ESSENTIAL DUTIES

Prepares correspondence, reports, forms and specialized documents related to the functions of the assigned department from drafts, notes, dictated tapes, or brief instruc­tions using a variety of word processing, spreadsheet, and publishing software applications; operates personal computer systems to input or retrieve data and prepare reports; proofreads and checks materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation, and spelling; makes corrections as required; creates graphics and other presentation materials; prepares and updates a variety of reports, which may require the use of arithmetic calculations; maintains records and processes forms, such as payroll, purchase requisitions and other forms and computer files re­lated to the assigned department; researches, compiles and provides tracking for information and data from departmental files, records and reports; acts as receptionist and receives and screens visitors and telephone calls, takes messages and provides factual information regarding City or assigned department activities and functions; may be assigned to work on special proj­ects and committees for Citywide events or program activities; operates standard office equipment, performs such office support activities as opening and distributing mail, processing out­going mail, and ordering office supplies; and may provide backup clerical support for other clerical positions.

To view the full announcement for this exciting opportunity, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Management Recruitments” link. 

City of San José Employment Page

Sutter County no longer accepts paper, faxed or emailed copies of:  applications, resumes, licenses or certificates.

Please click the links below for complete details regarding this recruitment.

Applications are being accepted for the position of Water Quality Control Plant Operator I/II with the City of South San Francisco

Application Deadline: March 14, 2019 @ 5 p.m. or upon receipt of the first 100 applicants, whichever occurs first

The City of South San Francisco is a fully independent and highly commercialized full-service City with an estimated population of 65,710 growing to 100,000 during business hours. City departments include: Police, Fire; Parks and Recreation, Public Works, Economic and Community Development, City Attorney, Library, Finance, Information Technology, Human Resources, City Clerk, and Office of the City Manager. The City has a Council-City Manager form of government with more than 400 full-and part-time employees.

THE WATER QUALITY CONTROL PLANT:

The Water Quality Control Plant (WQCP) processes wastewater discharge for the cities of South San Francisco, San Bruno and the Town of Colma.  The Water Quality Control Plant is a division of the Public Works Department staffed by 38 employees including: Plant Superintendent and Assistant Plant Superintendent of WQCP; Maintenance, Laboratory and Environment Compliance Supervisors; Senior Chemist; Chemist; Lead Plant Mechanics; Plant Mechanics; Lead Plant Operators; Plant Operators; Electricians; Senior Environmental Compliance Inspector; Environmental Compliance Inspectors, Utility Workers, and two Administrative Assistants.

THE POSITION:

Depending on the certification level of eligible candidates, the position may be filled as a Plant Operator I or Plant Operator II.

Operator I - this class represents the entry level for the Plant Operator series where incumbents may be assigned increasingly responsible duties with the expectation of eventually promoting to the journey level class of Plant Operator II. This class is distinguished from the Plant Operator II by the performance of the more routine tasks and duties assigned to positions. Since the class is typically used as a training class, employees may have limited or no directly related work experience.

Operator II - this class is a journey level within the Plant Operator series. Employees within this class are distinguished from the Plant Operator I by the performance of the full range of duties as assigned. Positions assigned to this class are required to have complete working knowledge of water quality control plant operations and are expected to carry out assigned duties and responsibilities with minimal supervision. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

SELECTION PROCESS:

The process will first consist of a review of application material. A resume may be included but does not substitute for a completed application. A fully completed application (do not put “see resume”) and supplemental questionnaire are required to be considered for this position. The highly suitable and qualified candidates will be invited to participate in the next selection process of an oral interview panel (weighted at 100%) tentatively scheduled for March 28, 2019. Possession of minimal qualifications does not guarantee advancement in the selection process and placement on the eligible employment list. The eligible list will be used for the appointment of the position. Top scoring candidates will be invited to the next phase of the selection process which is a departmental interview.

Appeals concerning administration of an examination must be submitted in writing within two (2) business days from the date the event occurred.

Prior to a conditional employment offer being made, a thorough background check will be completed, including a fingerprint check. At the time employment is offered, applicants must be able to furnish proof of legal right to work within the United States.

This general announcement is subject to change. It does not constitute an expressed or implied contract.

To review the complete job descriptions that include all special requirements, visit the City’s website at www.ssf.net

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

Assistant Planner Job Description:  https://www.simivalley.org/home/showdocument?id=396

Associate Planner Job Description:  https://www.simivalley.org/home/showdocument?id=391

Please see job announcement below.

ASSOCIATE PLANNER

SALARY:                                              $5368.35 to $7553.76 monthly (26 pay periods annually)

FINAL FILING DATE:                       We are accepting applications until 5 pm on, March 6, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Associate Planner in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform professional planning duties in current and/or long range planning; to review plans and explain planning policy and regulations to the public; and to provide technical support to management staff.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the professional planning series. This class is distinguished from the Assistant Planner by assignment of the full range of professional planning duties.   Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. 

This class is distinguished from that of the Senior Planner in that the latter is an advanced journey level class responsible for more complex and difficult planning projects and programs and exercises direct supervision over assigned staff.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned supervisory personnel.

May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Review development proposals and applications for conformance to City standards and other applicable State and Federal rules and regulations; serve as primary point of contact to developers and property owners in meeting these standards; process appeals to department determinations. 
• Review current and/or long range planning projects for consistency with City standards and other applicable State and Federal rules and regulations; provide information to applicants and developers for plan modifications to meet compliance requirements; and recommend improvements to project design.
• Respond to inquiries at the public counter, by phone, mail, or electronic mail; provide professional planning guidance in responding to questions or inquiries; prepare correspondence to applicants, violators and other agencies regarding compliance.
• Prepare initial studies and environmental documents related to development plans/applications, including conformance to local, State and Federal regulations and laws and City General Plan requirements; prepare written reports with recommendations and make presentations to the City Council, Planning Commission, Design Committee and other bodies, as appropriate.
• Prepare and provide environmental analysis for projects to ensure compliance with local, State and Federal regulations and laws; prepare environmental impact reports, negative declarations and notice of exemptions, as appropriate.
• Review, investigate and enforce zoning and sign regulations; prepare correspondence to applicants, violators and other agencies regarding compliance issues.
• Perform plan check reviews of commercial, industrial, public, quasi-public and residential development plans for conformance with project standards and project approval; perform site reviews as needed; issue administrative permits and coordinate planning activities with other agencies, departments and divisions.
• Confer with and advise architects, builders, attorneys, contractors, engineers, etc.; negotiate and develop contracts and development agreements regarding City development policies and standards.
• Research, analyze, and interpret social, economic, population, and land use data and related trends, including recording and summarizing statistical and demographic information in a sophisticated database.
• Make presentations to a variety of groups and other jurisdictions interested in/affected by City planning and development policies; respond to inquiries and provide information about current and/or long range planning procedures and processes.
• Update policies and procedures; analyze and make recommendations regarding long range, comprehensive planning policy documents, including the City’s General Plan; research planning information and concepts, land use and related legal issues related to long range planning and policy issues.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints; assist planning staff in responding to non-routine or unusual circumstances/inquiries.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned. 

MINIMUM QUALIFICATIONS

In addition to the qualifications for the Assistant Planner:

Knowledge of:

• Environmental review standards and processes, including knowledge of CEQA and NEPA and the preparation of Environmental Impact Reports, Initial Studies and (Mitigated) Negative Declarations.
• Principles and practices of project management.

Ability to:

• Independently perform the full range of professional planning duties with only occasional instruction or assistance as new or unusual situations arise, including project management.
• Exercise initiative and independent judgment in sensitive situations; research, problem solve, and negotiate.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of an Assistant Planner with the City of Roseville.

Training:

• A Bachelor’s degree from an accredited college or university, preferably with major course work in planning, environmental studies or a closely related field.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years as an Associate Planner do you have?

• 0-6 months
• 6 months – 1 year
• 1-2 Years
• 2+ Years

4.     Please describe your experience working with other government agencies, developers, property/business owners, and/or community groups.

5. Please describe your experience in processing planning entitlements as well as conducting environmental review under CEOA.

6. Please describe your experience in reviewing development plans against specific development standards (i.e. Zoning Ordinance, Specific Plans, Master plans, etc .).

7. Please describe your experience in giving public presentations (i.e. Planning Commission, City Council, community groups, etc.).

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

ASSISTANT PLANNER

SALARY:                                              $4667.93 to $6568.25 monthly (26 pay periods annually)

FINAL FILING DATE:                       We are accepting applications until 5 pm on, March 6, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Assistant Planner in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform professional planning duties in current and/or long range planning; to review plans and explain planning policy and regulations to the public; and to provide technical support to management staff.

DISTINGUISHING CHARACTERISTICS

This is the entry level in the professional planning series. Employees at this level are not expected to perform with the same level of independence of direction and judgment on matters allocated to the Associate Planner.  Since this class is typically used as a training class, employees have only limited or no directly related professional planning work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Review development proposals and applications for conformance to City standards and other applicable State and Federal rules and regulations; serve as primary point of contact to developers and property owners in meeting these standards; process appeals to department determinations. 
• Review current and/or long range planning projects for consistency with City standards and other applicable State and Federal rules and regulations; provide information to applicants and developers for plan modifications to meet compliance requirements; and recommend improvements to project design.
• Respond to inquiries at the public counter, by phone, mail, or electronic mail; provide professional planning guidance in responding to questions or inquiries; prepare correspondence to applicants, violators and other agencies regarding compliance.
• Prepare initial studies and environmental documents related to development plans/applications, including conformance to local, State and Federal regulations and laws and City General Plan requirements; prepare written reports with recommendations and make presentations to the City Council, Planning Commission, Design Committee and other bodies, as appropriate.
• Prepare and provide environmental analysis for projects to ensure compliance with local, State and Federal regulations and laws; prepare environmental impact reports, negative declarations and notice of exemptions, as appropriate.
• Review, investigate and enforce zoning and sign regulations; prepare correspondence to applicants, violators and other agencies regarding compliance issues.
• Perform plan check reviews of commercial, industrial, public, quasi-public and residential development plans for conformance with project standards and project approval; perform site reviews as needed; issue administrative permits and coordinate planning activities with other agencies, departments and divisions.
• Confer with and advise architects, builders, attorneys, contractors, engineers, etc.; negotiate and develop contracts and development agreements regarding City development policies and standards.
• Research, analyze, and interpret social, economic, population, and land use data and related trends, including recording and summarizing statistical and demographic information in a sophisticated database.
• Make presentations to a variety of groups and other jurisdictions interested in/affected by City planning and development policies; respond to inquiries and provide information about current and/or long range planning procedures and processes.
• Update policies and procedures; analyze and make recommendations regarding long range, comprehensive planning policy documents, including the City’s General Plan; research planning information and concepts, land use and related legal issues related to long range planning and policy issues.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints; assist planning staff in responding to non-routine or unusual circumstances/inquiries.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned. 

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of urban planning and development.
• Research techniques and analysis methods related to social, economic, population, and land use data and related trends.
• Site planning and architectural design.
• Site design, terrain constraints, utility capacity constraints and land use compatibility.
• Pertinent local, State and Federal laws, ordinances and rules, including the California Environmental Quality Act (CEQA) and California land use and planning law.
• Modern office procedures, methods, and computer equipment.
• English usage, spelling, punctuation, and grammar.
• Principles and practices of work safety.

Ability to:

• Perform professional planning duties related to urban planning and development; manage the less complex planning projects; problem solve the more routine planning issues.
• On a continuous basis, know and understand all aspects of the job; frequently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk or in meetings for long periods of time; may intermittently walk or bend to observe field sites; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Interpret and apply City standards and regulations and related planning policies and procedures, as well as applicable laws and regulations related to planning and associated environmental issues.
• Develop and recommend policies and procedures related to assigned duties.
• Operate a personal computer with proficiency and familiarity, including use of word processing, spreadsheet, database, mapping, internet and visual presentation programs.
• Prepare concise, comprehensive and understandable written reports, studies, and other written materials.
• Prepare and present oral and visual presentations to a variety of internal and external customers.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.

EXPERIENCE AND TRAINING

Experience:

• No professional experience is required; one year of technical planning experience is desired.

Training:

• A Bachelor’s degree from an accredited college or university, preferably with major course work in planning, environmental studies or a closely related field.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years as an Assistant Planner do you have?

• 0-6 months
• 6 months – 1 year
• 1-2 Years
• 2+ Years

4. Why are you interested in becoming an Assistant Planner?  How have you prepared for the position and what makes you the most qualified candidate?

5. What is your philosophy on customer service and provide an example of something you do in your current job to provide excellent customer service.

6. The Permit Center can become very busy and you will have competing tasks, please describe how you handle a busy environment and competing demands.

7. Occasionally an upset customer will visit the Permit Center, how would you handle a situation with an upset customer?  Please describe a situation in which you‘ve handled a difficult customer in your past work experience.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.