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ADMINISTRATION INTERN
2024 COLLEGE SUMMER INTERNSHIP
Administration Department 
15 - 25 hours per week 
$16.00 - $18.11 per hour 
 
The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

ABOUT THE POSITION
The City of Gilroy is recruiting an undergraduate or graduate-level City Administration College Intern for the summer of 2024. This internship will provide a significant opportunity to gain experience and exposure and accumulate skills that are used daily in various city government programs that make substantial impacts to the community. These programs are in the areas of the City Clerks office, emergency management, economic development, public information and outreach, and other municipal administration programs and services.
 
The City Administration Intern will perform a variety of functions under the direction of the City Administrator and supervision of the Assistant to the City Administrator.


ABOUT THE TEAM 
The Administration team is a small close-knit group with a strong sense of camaraderie, with a passion to serve Gilroy, and are invested in the community’s future and success. We leverage our individual experience and expertise for collaborative problem solving and we enjoy discussing, learning, and planning new programs and how they can be strategically implemented. You will work in an environment that is energizing and multifaceted and will be challenged daily.


VOLUNTEER WORK SCHEDULE 
Internships can start as early as May 31, 2024 and end as late as September 30, 2024. 
 
This paid internship is offered at 15 - 25 hours per week with flexible scheduling. The selected Intern may request a schedule of their choice during standard work hours as described below. The office start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Friday between 8:00am – 5:00pm.

Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.

 

CASUAL RECREATION SPECIALIST/LEAD

5 - 25 HOURS/WEEK (Flexible)          

Note: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30).   

Recreation Services Division has multiple program lead staff openings across many recreation programs and activities. We serve youth, adults and older adults and have opportunities for flexible working hours (i.e., morning, after school, evenings, lunch time, weekends, etc.). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate school schedules and/or other commitments.

• Organize and lead activities such as arts & crafts, sports & games, health & fitness
• Supervise participants, volunteers and program support staff during programs/activities
• Take attendance and administer/organize other paperwork and forms as needed
• Issue, maintain and store equipment and supplies
• Suggest and develop activities as appropriate to enhance program/activity
• Interact and communicate effectively with children, parents, caregivers, volunteers and City staff
• Ensure the safety and well-being of program participants, support staff and volunteers
• Responsible for program staff development, training and supervision (i.e. staff meetings)
• Other duties as assigned

• Minimum age: 18 years old
• Two (2) years or two summers (2) of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above
• Experience interacting with the public
• Ability to follow oral and written instructions. 
• Experience with staff/volunteer supervision or support

• High School Diploma or GED
• Possess a valid CA Class C driver's license and a safe driving record
• Bilingual in Spanish, Mandarin or Farsi
• Willingness to obtain First Aid/CPR Certification (paid training)
• College courses in education, social service, recreation, human services, etc. 
• Experience working directly with the public in a recreation or education setting.
• Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook)

If you are interested in this opportunity, please submit a completed application, supplemental questions, and resume to Human Resources Department. City of Sunnyvale employment paper application can be downloaded from the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs.