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San José Clean Energy, or SJCE, is San José's local, not-for-profit electricity supplier operated by the City of San José's Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility.

San José Clean Energy serves more than 350,000 customers and has a peak load of almost 1 GW. SJCE is responsible for purchasing over 4,500 GWh of electricity annually and has an annual operating budget of over $300 million. Serving our community with respect and integrity is at the core of what we do. Joining our team means that you will be making a big impact and in the forefront in the fight against climate change. SJCE plays an important role in meeting San José's ambitious goal to be carbon neutral by 2030 and in implementing Climate Smart San José, the City's climate action plan.

SJCE centers equity in its drive to provide clean, renewable energy at competitive rates and provide local benefits. Since inception, SJCE has sprinted ahead to now provide 60% renewable and 95% carbon-free energy in our base product and has contracted to add over 1GW of new solar, wind, and battery storage to the grid. SJCE's low carbon energy supply is foundational as we work to meet the electrification goals outlined in Climate Smart San José. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org .

The department is seeking to fill one (1) full-time Senior Power Resources Specialist position to support the Risk Management and Contracts Administration Division.

This position is part of an exciting fast-paced team responsible for mitigating risks and managing a power portfolio comprised of hundreds of MegaWatts of renewable energy projects.

The selected candidate will have the following duties and responsibilities:
 

• Manage and lead the administration of power purchase agreements (herein, referred as "power supply agreements"), including monitoring and ensuring compliance with contractual obligations.
• Review, understand and interpret power supply agreements; Develop and implement processes to ensure the power supply agreements are managed and settled timely, accurately, efficiently and in compliance with the contracted terms.
• Prepare, review and verify the accuracy of power supply settlement statements and invoices from counterparty power supply agreements and CAISO.
• Review and verify accuracy of the power supply prepayment transaction related invoices and ensure timely settlement.
• Interpret, analyze, communicate and resolve issues that arise during contract administration and manage the dispute resolution process with counterparties and CAISO in co-ordination with the Power Scheduling Agent.
• Develop procedures for invoice verification and oversight over settlement support functions.
• Collaborate with internal and external parties during negotiations and execution of power supply agreements and advise on implications to settlements process.
• Lead the development of analytics to validate settlements, measure contract performance and compliance.
• Responsible for driving process improvements in contract management.
• Responsible for ensuring RCA Staff team maintains an understanding of existing and new regulatory laws related to California energy markets that could impact power procurement.
• Provide technical advice and guidance to staff as needed.
• Understand SJCE Risk Management Policy and Regulations and application of relevant provisions for contract administration.
• Perform other duties that may be assigned.

The Risk Management and Contracts Administration Division is responsible for providing independent oversight of the risks in transacting for energy products and services as well as ensuring compliance with adopted risk management policies and procedures. This unit provides strategic support to facilitate the development and execution of various power supply agreements, and also manages the contracts administration and settlements function.

Sonoma County Library

Announces an Employment Opportunity

 

INFORMATION TECHNOLOGY TECHNICIAN II – HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

 

 
We are seeking a customer service driven IT professional for our full-time Information Technology Technician II position, which will provide a variety of technical and information systems support and training throughout the library system.
 
THE POSITION: 
 
Please see the attached job specifications for full details about this position.
 
Under general direction of the Information Technology Manager, this position is responsible for troubleshooting computer-related problems; installing, customizing, implementing and maintaining software, hardware and network configurations, and various systems; developing and delivering technical training related to the public services function; providing support for desktop computer applications, Internet/Intranet, self-service portals, web based applications, and email systems; participating in planning, designing, implementing, testing, and supporting new or modified automation systems; researching and reviewing new software and hardware; performing other duties as assigned.
 
 
TYPICAL TASKS include, but are not limited to: 

• Performs complex technical and operational IT support work and systems administration and/or leads the work of others engaged in routine technical and operational IT support.
• Coordinates projects, personnel, and systems to facilitate access to the Library’s inter-networked computer systems.
• Inspects, troubleshoots, diagnoses, and resolves network and related system, hardware, software, and peripheral malfunctions.
• Provides technical support and assistance to personnel, librarians, and others concerning computer networks.

*****************APPLY AT:  www.governmentjobs.com/careers/sonomalibrary/jobs/4461445

 

 

Position Summary

 

Under supervision of the Ironworker Superintendent, performs structural maintenance, repair and construction for the Golden Gate Bridge and other District facilities as required. Following plans and specifications, lays-out and fabricates a wide range of items.

SELECTION PROCEDURES may include:
•Skills Assessment Examination •Oral Panel Interview •Department Interview for final candidates •Medical Examination, post offer of "conditional employment" (this includes a drug test, physical and a functional performance physical.) •Background, Employment and Security Investigation

The District will invite ONLY those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process.

 

Essential Responsibilities

 

• Performs maintenance, repair and construction for the Golden Gate Bridge and other District facilities including, but not limited to, the following: 
  1. Maintenance, repair, and replacement of steel components and fasteners. 
  2. Rigging for other crafts. 
  3. Installs and repairs of chain link and other fencing. 
  4. Shop fabrication of steel items and erection of structural and miscellaneous steel items. 
  5. Placement of reinforcing steel for concrete. 
  6. Maintenance of toll collection facilities and equipment. 
• Knows and follows the safety and health rules and safe working practices applicable to his or her job.
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service.
• Performs additional related duties as assigned
• Regular and reliable attendance and performance is required

 

 

Minimum Qualifications

 

Education and/or Experience: Completion of Ironworker’s Apprenticeship. Four years’ Structural Ironworker experience required; welding and shop fabrication experience desirable. Additional qualifying experience may be substituted for completion of an Ironworker Apprenticeship Program; applicants substituting additional qualifying experience for an Ironworker Apprenticeship Program should attach a statement supporting the additional qualifying experience. 

  

Required License: Must possess and maintain a current, valid California driver's license and satisfactory driving record. No reckless driving and DUI infractions within the last 7 years. No more than 2 moving violations within the last 3 years. May operate District vehicles.

 

Physical Requirements:  Must be able to perform heavy manual labor. Work is performed outside in varying weather conditions. Must be able to stoop, bend, push, pull, and lift up to 50 pounds. Will be required to wear a respirator, or other personal protective equipment involving full body protection. Must be able to work comfortably at considerable heights from platforms, ladders, floats or suspended scaffolds; climb and walk on the Bridge cables; and climb ladders.

 

Required Knowledge, Skills and Abilities

 

Knowledge of:

• Occupational health and safety rules and working practices applicable to this position
• Methods, tools, equipment and procedures used in steel fabrication, and erection, maintenance and repair 
• Methods, equipment and procedures for installation and maintenance of rigging for access systems 
• Methods, equipment and procedures for rigging and hoisting loads with winches, tuggers, and mobile cranes

  

Skill in or Ability to:

• Understand and carry out oral and written instructions. 
• Work cooperatively with others. 
• Drive manual clutch vehicle. 
• Knows and follows the safety, health rules and safe working practices applicable to his or her job.

TITLE: Facilities Technician
EMPLOYMENT TYPE: Non-Exempt (Full-Time)
DIVISION: Facilities Maintenance
APPLICATION DEADLINE: Sunday, June 2, 2024 (1st Cut off 28th May, 2024)
PAY RANGE: $31.01 - $41.35 hourly per CBA ($64,500 - $86,008 estimated annual)
WORK SCHEDULE: Varies – days, nights, weekends, and holidays (per CBA)
WORK LOCATION: Varies – San Carlos, CA and/or South San Francisco, CA
JOB SUMMARY: The Facilities Technician reports to the Assistant Manager, Facilities and is responsible for providing building maintenance services at the District facilities in accordance with established standards and procedures.

EXAMPLES OF ESSENTIAL FUNCTIONS:
• Perform regularly scheduled maintenance on all facilities according to manufacturers’ specifications and Standard Operating Procedures.
• Perform basic facility repairs including painting, carpentry, plumbing, heating and cooling (HVAC), hydraulic and electrical systems.
• Complete daily work orders in a timely fashion in accordance with District standards.
• Respond to facility-related emergencies 24/7 during assigned periods in rotation.

EXAMPLES OF DUTIES:
• Perform scheduled maintenance, provide emergency response services and make repairs, and repair tools and equipment and monitor building maintenance contracts.
• Ensure all maintenance and repair activities are recorded, organized, and complete. Records must be readily available for reference, audit, and quality control.
• Collaborate with District departments to obtain work scope information, discuss options, collect job details and estimate labor and material costs relating to work order.
• Inspect and report on functional operation of buildings, grounds and related facility systems including: heating and cooling systems, fueling and lubrication systems, storm, plumbing, potable water, sewer and industrial waste systems, fire alarm and fire sprinkler systems, electrical power and lighting systems, in-ground hydraulic lift systems, bus parking designation markings, roofing systems, bus exhaust evacuation systems, roll up access doors and roll up fire doors, and environmental protection systems.
• Maintain clear and accurate records of maintenance tasks performed and status of District facilities.
• Develop and maintain a spare parts inventory of basic maintenance hand and power tools.
• Maintain open communications with other departments; develop and maintain effective internal relationships. Maintain a safe and clean work environment.
• Must participate in weekend and holiday on-call rotation.
• Safely operate a variety of maintenance vehicles.
• Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

SUPERVISION: Works under the general supervision of the Assistant Manager, Facilities, who establishes goals and objectives and evaluates performance.

MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:
• High School Diploma or GED
• Three (3) years full-time industrial building/facility maintenance experience, or a combination of education and experience demonstrating the ability to successfully perform the essential functions of the position.
• Must have valid California driver’s license with a safe driving record.

PREFERRED QUALIFICATIONS:
• General experience troubleshooting electrical systems, heating and cooling (HVAC) systems, plumbing, and hydraulic systems.
• Able to work safely in different kinds of weather conditions and workspace environments.
• Able to safely lift 50lbs and climb/work on ladders and other equipment.

SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process.

CURRENT EMPLOYMENT BENEFITS AT SAMTRANS:
For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs
Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year
Paid Time Off: Up to 21 days per year
Cafeteria Plans: Medical, dental, vision care, group life insurance and more
Transportation: Free Bus Transportation for employees and qualified dependents
Pension: Social Security and California Public Employees Retirement Systems (CalPERS)
• Classic Members – 2% @ 60 benefit formula, 3 year average of highest compensation
• New Members – 2% @ 62 benefit formula, 3 year average of highest compensation

HOW TO APPLY:
• To apply, please visit the https://www.samtrans.com/jobs. Complete an online employment application by 11:59 p.m. on Sunday, June 2, 2024 (1st Cut off 28th May, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered.
• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com.
• SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.

 

 

DEADLINE TO APPLY:  April 24, 2024 by 11:59PM

THE POSITION:

The Facilities Carpenter I is an entry level classification in the carpentry series. Carpenters in this class are assigned routine skilled carpentry tasks. Under the training concept of growing excellence in craft, positions allocated to the Facilities Carpenter II level which become vacant may reasonably be filled at the I level. 
 

The Facilities Carpenter II is responsible for performing a variety of skilled carpentry and related tasks in the construction, remodeling, repair, and maintenance of City facilities. This the journey level classification within the carpenter series. Incumbents at this level act with independence, handle "master" craftworker projects, and assume the more complex activities which would otherwise require the attention and coordination of the Facilities and Building Manager. 

 

 

Essential Duties

What you will do: 

Depending on assignment, duties may include but are not limited to the following:  
 

1. Remodels offices in City facilities. Takes down walls, doors and windows, reinstalls new walls and cuts in new doorways.

2. Installs, repairs and replaces doors, door closures, windows, floors, roofs, and other structural appurtenances.

3. Builds and repairs wooden fixtures and office furniture of all kinds.

4. Fabricates new cabinets, bookshelves and countertops.

5. Performs maintenance and repair work on all city buildings, rental units, and on private residences involving Police damage to the premises.

6. Rescreens screen doors and window screens.

7. Fabricates tack boards and bulletin boards.

8. May perform allied craft work in the course of maintaining City facilities.

9. Performs related work as necessary.

Link to full job description: Class Specifications | Facilities Carpenter I | Class Spec Details (governmentjobs.com) 
Link to full job description: Class Specifications | Facilities Carpenter II | Class Spec Details (governmentjobs.com) 


CORE COMPETENCIES  

Knowledge of:  

• Tools, materials and standard practices of the carpentry trade.
• The qualities of various woods and related building materials and their suitability and use in specific situations.
• Federal, state, and county municipal building codes.
• Occupational Safety and Health Act safety requirements, and related devices and equipment.

Ability to: 

• Skillfully use carpentry and related tools and equipment.
• Work from sketches, drawings, blueprints, plans, specifications and instruction manuals, and independently make necessary corrections.
• Follow verbal and written directions.
• Skillfully use carpentry tools in cabinet work and new construction/remodeling.

 

Minimum Qualifications

JOB RELATED AND ESSENTIAL QUALIFICATIONS 

You have: 
 Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:
 

Facilities Carpenter I

Experience: Equivalent to completion of a regular carpentry apprenticeship.

Education: Equivalent to completion of the twelfth (12th) grade.

License: Possession and maintenance of a valid Class C California Driver's License.

 

Facilities Carpenter II

Experience: Two (2) years of experience performing duties comparable to those of a Facilities Carpenter I for the City of Hayward. 

Education: Equivalent to completion of the twelfth (12th) grade. 

License: Possession and maintenance of a valid Class C California Driver's License. 


SPECIAL REQUIREMENTS

Essential duties require the mental and/or physical work environment: work in variable indoor and outdoor conditions; tolerate exposure to outdoor elements in all weather conditions (e.g. heat, cold, and rain) throughout the year; be able to tolerate some exposure to noise, vibration, chemicals, moving objects, traffic, engine exhaust, dust, mechanical and electrical hazards, and odorous environments; frequently kneel, stoop, crouch, squat, climb, twist, and handle equipment; grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse/trackball; sit for prolonged periods of time; stand, walk, reach, bend and safely lift and move equipment and materials weighing up to 75 pounds; converse by telephone, by email, in person, and be clearly understood; read and comprehend documents; interact with the public and all different levels of City staff in an effective and professional manner. Essential functions must be performed with or without reasonable accommodation.

 

 

Supplemental Information

BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule 
• Potential Opportunity for Over Time Hours Earned
• Vacation - 80 hours minimum
• Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

 

SELECTION PROCEDURE

Apply - submit a completed City of Hayward job application and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

Application Review - 

A. Minimum qualifications
B. Written Exam
C. Performance Exam

The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered.

Job Related Testing (examination) -
Indicate assessment and dates here. 

Written Examination - May 7, 2024 (Tentative)
Performance Examination - Week of May 28, 2024 (Tentative)

**For the performance exam you will be asked to come in attire to work. This should include jeans and work boots.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

Department Interviews - Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

  

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

APPLICATIONS
Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at  (855) 524-5627.

 

If you are unsuccessful in this recruitment, you are highly encouraged to look at City of Hayward's current vacancies and apply to any and/or all positions that you meet the minimum qualifications for. 
 

The City of Hayward is an Equal Opportunity Employer

San José Clean Energy, or SJCE, is San José's local, not-for-profit electricity supplier operated by the City of San José's Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility.

San José Clean Energy serves more than 350,000 customers and has a peak load of almost 1 GW. SJCE is responsible for purchasing over 4,500 GWh of electricity annually and has an annual operating budget of over $300 million. Serving our community with respect and integrity is at the core of what we do. Joining our team means that you will be making a big impact and in the forefront in the fight against climate change. SJCE plays an important role in meeting San José's ambitious goal to be carbon neutral by 2030 and in implementing Climate Smart San José, the City's climate action plan.

SJCE centers equity in its drive to provide clean, renewable energy at competitive rates and provide local benefits. Since inception, SJCE has sprinted ahead to now provide 60% renewable and 95% carbon-free energy in our base product and has contracted to add over 550 MW of new solar, wind, and battery storage to the grid. SJCE's low carbon energy supply is foundational as we work to meet the electrification goals outlined in Climate Smart San José. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org .SJCE is administered by the City of San Jose's Energy Department. This Department is seeking to fill one full-time Senior Power Resources Specialist position for the Regulatory Compliance and Policy Division. This position reports directly to the Deputy Director of Regulatory Compliance and Policy and will provide technical analysis, identify and evaluate the potential business impacts to SJCE from proposed regulatory and legislative changes and provide expert public representation of SJCE. The ideal candidate should have demonstrated experience in working for, or on proceedings/initiatives from, the California Public Utilities Commission (CPUC), the California Energy Commission (CEC), and/or the California Independent System Operator (CAISO).

The Senior Power Resources Specialist will be responsible for overseeing a variety of regulatory compliance filings, engaging in complex electric regulatory proceedings, collaborating closely with external partners, and/or effectively advocating for SJCE's interests at the CPUC, the CEC, and/or the CAISO.

Typical duties of this position may include, but are not limited to:

• Develop and submit timely and accurate regulatory compliance filings with public agencies.
• Manage and prepare technical comments, data requests, written responses, and/or position papers, related to a variety of regulatory proceedings.
• Keep abreast of key California regulatory issues affecting SJCE by attending conferences, fostering internal and external relationships, and following industry developments.
• Monitor, review, analyze, and summarize regulatory filings, proposals, and proceedings that could impact SJCE and its customers. Communicate clearly the results of the analysis and possible impacts.
• Coordinate with technical experts and external regulatory counsel to develop effective and persuasive communications for submission to the CPUC, CEC, CAISO, California Legislature, and/or any other legal or regulatory body as required.
• Collaborate with and build contacts with other SJCE Divisions, City Departments, trade organizations, policy representatives, and regulatory agencies.
• Ensures compliance with policy directives, federal and state laws, rules and regulations, and local codes and standards; provides recommendations and assists in the coordination of organizational processes and policy revisions.
• Serves as a resource and may provide guidance to contractors and consultants.
• Other duties as assigned.

THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department's business needs in the future.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Salary Information
Senior Power Sources Specialist: $135,211.44 - $165,634.56
This range includes an approximate five (%5) ongoing pensionable pay. Actual pay shall be determined by the candidate's qualifications and experience.

City of Sunnyvale

CLIENT SUPPORT SPECIALIST I/II 

 

Are you interested in a fast-paced work environment where you can support a variety of technologies and customers? If so, the Client Support Specialist position is for you! The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the City in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network infrastructure, emergency and non-emergency radios, desktops and laptops, mobile phones and tablets, audio and visual equipment, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City’s operations effectively and efficiently.

 

The City of Sunnyvale is currently recruiting for TWO Client Support Specialist I/II to further enhance our service delivery. Depending on the applicant qualifications, the position will be filled at the appropriate level/salary of either a Client Support Specialist I or Client Support Specialist II. The ideal candidate will serve as the first point of contact either in person, online, or over the telephone for the department by working directly with end users to resolve technology related questions and issues.  In addition, this person will independently perform a variety of other support functions for the department, such as writing Knowledge Based Articles (KBA’s), tracking Asset Management and inventory, setting up hardware for City Council and Planning Commission meetings and provide secondary support for cell phone management.

 

Minimum Qualifications

Client Support Specialist I: 

Education and Experience: 

The minimum qualifications for education and experience can be met in one of the following ways: 

•  A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; 
  OR 
• An Associate’s degree or completion of 60 semester or 90 quarter units at an accredited college or university in, systems administration, network systems administration, electronics technology, business information systems, computer science, information technology or related field;
  OR
•  A Bachelor’s degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, electronics technology, information technology or related field; 
  OR
• CompTIA A+ certification AND one year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support.

Client Support Specialist II: 

Education and Experience: 

The minimum qualifications for education and experience can be met in one of the following ways: 

• A Technology Certificate from an accredited college, university or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; 
  OR
• An Associate’s degree or completion of 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, electronics technology, business information systems, computer science, software information systems, information technology or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; 
  OR 
• A Bachelor’s degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, computer engineering, information technology, informatics, web science, electronics technology, business information systems or related field AND ONE year of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; 
  OR 
• CompTIA A+ certification AND TWO years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support. 

 

A complete application consists of a City application and responses to the required supplemental questions. The position opens on Tuesday, March 26, 2024 and the final filing date is Tuesday, March 16, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

 

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

TITLE: IT Operations Supervisor
EMPLOYMENT TYPE: Exempt (Full-Time)
DIVISION: Division of Innovation and Technology
APPLICATION DEADLINE: Sunday, May 5, 2024 (1st cutoff April 21, 2024)
PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual)
WORK LOCATION: San Carlos, CA

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement.

IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level.

EXAMPLES OF ESSENTIAL FUNCTIONS:
• Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals.
• Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties.
• Act as the subject matter expert and point of contact in problem and major incident resolution.
• Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures.
• Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills.
• Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation.
• Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed.
• Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained.
San Mateo County Transit District, 1250 San Carlos Ave., San Carlos, CA 94070-1306
• Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements.
• Manage the inventory of IT assets and coordinate purchase of equipment.
• Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

EXAMPLES OF DUTIES:
• Manage escalations of user issues and assist in resolving complex technical issues.
• Provide on call support as required. Some weekend or after-hours work may be required.
• Develop reports and extract data from Help Desk Service Management system.
• Establish and maintain cooperative and effective working relationships with others.
• Maintain current knowledge of various systems applications and operations.
• Operate a variety of office machines and equipment, including computer hardware and software.
• Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions.
• Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

SUPERVISION: Works under the general supervision of the IT Operations Manager who establishes goals and objectives and evaluates performance.

The position may be filled at either the Building Maintenance Technician I ($25.5464 - $34.2345 per hour) or at Building Maintenance Technician II ($28.2260 - $37.8255 per hour), based on candidate qualifications and experience.

 

Highlights:

1. Enjoyable blend of field and office work
2. Work in a proactive and collaborative environment that fosters creativity and innovative thinking
3. Embrace a flexible work-life balance with our 9/80 schedule

 

The City of Thousand Oaks is pleased to offer an opportunity to join the Facilities Division as a Building Maintenance Technician!

We are seeking a customer-focused, accountable, and results-oriented individual to conduct a variety of skilled building maintenance duties with competence and professionalism.  

 

Primary responsibilities:

• Perform repair and maintenance of City buildings, facilities, and grounds (plumbing, basic electrical, carpentry, remodeling, painting, and a variety of craft work)
• Inspect and perform necessary repairs at assigned facilities for compliance with safety standards
• Install and repair piping for water and air conditioning lines
• Perform rough and finish carpentry for signs, decks, fences, gates, and related items
• Perform electrical repairs (replacing outlets, switches, lighting, and ballasts)
• Build and repair interior cabinetry (counters, cabinets, and shelves)
• Refinish furniture including stripping, staining, and varnishing
• Paint interior and exterior surfaces, equipment, and buildings; operate spray equipment and manual tools
• Perform concrete repairs; set rebar, pour, and finish concrete
• Install and repair flooring, baseboards, hardware, locks, and doors
• Complete routine documentation such as work orders, timesheets, credit card documentation, and incident reports
• Performs related duties as assigned

 

Note: This position is 100% on-site.  Work Schedule – 9/80 (Monday – Friday 7:00 a.m. – 5:00 p.m. with alternating Mondays off).  The position requires performing after-hours emergency work on an “as needed” basis and on-call duties which are rotated between staff.

Temporary Maintenance Worker – Parks & Roadsides 

Salary: $20.00/hour

 

DEFINITION 

Perform a variety of general maintenance services for parks and roadsides and other areas as assigned within the Town.   

 

• This is a part-time temporary, non-benefitted position. 
• Flexible schedule up to 29 hours per week, which may include weekend work; not to exceed 950 hours per calendar year.

 

SUPERVISION RECEIVED AND EXERCISED 

General supervision is received from the Maintenance Supervisor. May exercise supervision of Work Alternative Program participants as assigned. 

 

ESSENTIAL JOB FUNCTIONS/DUTIES 

Essential duties are inclusive of, but not limited to the following:  

• Clean up trash in and around Town-maintained park and roadside areas. 
• Operate a variety of equipment, including: half ton and three-quarter ton trucks, Cushman and golf cart (or similar) vehicles, blowers and other two-cycle equipment, and hand tools (i.e., shovel, rake, hoe, etc.). 
• Periodically groom sports fields and bocce ball courts with equipment and/or machinery provided. 
• Prepare baseball fields and bocce ball courts for league play. 
• Assist Maintenance Services personnel on assigned projects.  

• Perform duties within OSHA standards. 

 

QUALIFICATIONS 

Knowledge of: 

• Construction and maintenance materials, methods, and terminology. 

• The use, purposes and maintenance of hand tools; and the operation of light and moderately heavy power-driven equipment in performing duties. 

Ability to: 

• Understand and follow oral and written directions. 
• Ability to work both in a supervised and unsupervised environment. 
• Perform manual labor for extended periods of time; and operate under tight deadlines. 
• Lift equipment and materials up to 50 lbs. 
• Work flexible hours. 

 

EXPERIENCE AND EDUCATION 

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be: 

 

Education: 

Equivalent to completion of the eighth grade. Graduation from high school or equivalent is preferred. 

 

Experience: 

Landscape and/or irrigation maintenance experience is desirable. 

 

LICENCE(S) AND CERTIFICATION(S) 

Possession of a valid California State Driver’s License, or license in another state with the ability to obtain a California license within 30 days of hire and good driving record. 

 

RECRUITMENT CONTACT 

Dave Casteel, Maintenance Services Director 

dcasteel@danville.ca.gov 

(925) 314-3434