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San Mateo County Health is seeking a qualified Therapy Aide - Extra-Help for the Rehabilitation Services Department in the San Mateo Medical Center.

Rehabilitation Services provides physical, occupational, and speech therapy services to patients in the acute, long-term care, outpatient and acute psychiatric units of San Mateo Medical Center. Under supervision, the Therapy Aide assists Physical and Occupational Therapists with mobilizing patients and assisting physical and occupational therapists in carrying out treatments primarily on the acute medical/surgical and long-term care units of San Mateo Medical Center.

The Ideal Candidate will possess the following:

- Ability to work well with patients and colleagues.

- Ability to follow both oral and written instructions.

- Ability to lift moderate loads (~50 lbs) and/or assist with lifting and transferring patients of varying ages and conditions.

- Be self-motivated and independent.

- Has working knowledge of basic computer programs.

- Ability to read, write, and speak in Spanish is preferred, but not required.

About Us
SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team!  
 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Transport patients to and from therapy unit.
• Ambulate with patients who require supervision or minimum level of assistance to walk.
• Assist therapists in carrying out treatment programs for patients.
• Observe patients while undergoing treatment and report changes in the status of patients to the supervising therapist.
• Assist in lifting of patients.
• Clean and maintain therapy equipment and perform light general housekeeping duties.
• Assist patients to and from restrooms.
• Request supplies and maintain inventory.
• Answer telephones and perform light clerical duties; attend meetings.
• May assist in training or supervision of volunteer workers.
• Perform related duties as assigned.

Qualifications

Skill/Ability to:

• Follow oral and written instructions.
• Follow proper lifting techniques.
• Follow and comply with common hospital safety practices and procedures.
• Work with patients of different ages.
• Work with patients with acute and chronic disabilities.
• Understand and deal with depressed, mentally ill patients.
• Make basic mathematical computations.
• Learn to read gauges.

Application/Examination

If you are interested in being considered for this extra help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter
• Resumé
• Supplemental Questions 

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

San Mateo Medical Center (SMMC) is seeking a highly-qualified Social Worker III - Discharge Planner/Case Manager to provide highly skilled, intensive discharge planning and case management to individuals and their families, and provide casework consultation within SMMC and to outside agencies.

The Social Worker III - Discharge Planner/Case Manager position will support SMMC to provide services related to discharge planning/case management on various units of the hospital, including the Medical/Surgical unit, Intensive Care Unit, Acute Psychiatry unit, Short Term Rehabilitation unit, Emergency Room, and Psychiatric Emergency Services. This includes needs assessment, assistance in financial resource management, crisis management, service delivery planning and follow up, and referrals to public, community-based services and programs. The candidate should be familiar with the rules and regulations governing skilled nursing and assisted living facilities. The ideal candidate will have direct experience working in an acute care hospital setting performing discharge planning, including appropriate documentation in accordance with all Medicare and Medi-Cal regulations, and should be experienced working with Electronic Medical Records (EMR) and LEAN principles.

The current vacancy is an on-site, Full-Time, Regular position. In addition to the regular vacancy, we also have an Extra-Help vacancy on site. Experience with psychiatric discharge planning is strongly preferred.

The ideal candidate will be:

• An experienced social worker with the ability to plan and execute complex treatment plans in a community- or acute care hospital-based setting.
• Experienced with Behavioral Health and Recovery Services (BHRS), as well as other mental health community programs.
• Knowledgeable of the systems of care related to older adults, mental health, substance abuse, developmental delay, pediatrics, primary care, palliative care, chronic illnesses, dialysis, conservatorship, and probation and parole.
• Able to work independently with little supervision and demonstrates a high degree of initiative.
• Knowledgeable of housing resources, their requirements for eligibility, and other community services such as In-Home Supportive Services (IHSS), Multipurpose Senior Services Program (MSSP), Institute on Aging (IOA), Health Plan of San Mateo (HPSM), BHRS, and Bridges to Wellness, and more.
• Knowledgeable about County benefit and entitlement programs, such as Medi-Cal and ACE.
• Experienced and comfortable working with the following populations: multi-cultural, homeless, chronic diseases, end-of-life, mental health, domestic violence, parolees, and substance abuse disorders.
• Experienced working with a diverse population (race, ethnicity, age, ability, language, nationality, socioeconomic status, gender, religion, and sexual orientation).
• Able to accurately assess for signs of adult and child abuse and be a mandated reporter.
• Able to work in a politically charged environment under high degrees of stress and meet all deadlines.
• Able to develop effective and positive working relationships with community partners such as Aging and Adult Services, BHRS, and HPSM.
• An effective communicator to a broad range of stakeholders, including doctors, nurses, conservators, health advocates, families, and patients.
• Able to remain calm during crisis situations and perform emergency crisis counseling for families and patients as needed.
• Experienced documenting in an EMR.
• Able to communicate clearly and concisely.
• Spanish-speaking preferred.

Examples Of Duties

Duties may include, but are not limited to the following:

• Provide information and assistance to patients of SMMC.
• Conduct initial screenings for patients and develop appropriate discharge/service plans to address identified issues.
• Provide skilled casework services to patients and their families.
• Schedule and conduct family care conference meetings with patients, families, and treatment team for short-term and long-term placement needs.
• Coordinate referrals, both internal and external, as part of the social service plan.
• Follow up on referrals and document outcomes as well as completion of items.
• Provide crisis intervention to patients and their families.
• Assist patients in meeting a variety of emergency needs, including financial, housing, and emotional crises.
• Assist patients with applications and securing of private and public benefits.
• Gather and maintain current information on community resources and disseminate this information to patients and staff.
• Maintain case files utilizing the electronic medical record.
• Work with the hospital's multidisciplinary team of staff to identify and address barriers to care, participate in quality assurance efforts such as outcome analysis, chart reviews, and patient and staff satisfaction efforts, and assist with maintenance of Center policies.
• Document interactions with patients/clients in EMR.
• Be a member of the Palliative Care Team.
• Work in the emergency room or any other areas in the hospital that social workers cover.

Qualifications

Education:

• Satisfactory completion of 36 semester units of Social Welfare and/or appropriate behavioral science courses.

Experience:

• Three years' experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.

Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work and two years' experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.

Licensure/Certification :

• California class C driver license or equivalent.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, April 30, 2024, 11:59 PM PST

Application Screening: Week of April 30, 2024

Civil Service/Panel Interviews: Week of May 13, 2024

San Mateo Medical Center (SMMC), part of San Mateo County Health, is seeking a qualified and experienced Diabetes Nurse Educator for its Innovative Care Clinic's (ICC), Diabetes Self-Management Education. The Innovative Care Clinic (ICC) is a fully functional adult care clinic providing an interdisciplinary and integrated model of care emphasizing collaboration across professional roles.  The Diabetes Nurse Educator will also serve the Ron Robinson Senior Care Center, Coastside, and Mental Health Primary Care clinics.

The Diabetes Nurse Educator functions as a patient educator collaborating with patients with a diagnosis of diabetes to educate them on areas such as weight management, food intake, medications and the proper usage of a glucometer.  The goal is to assist patients with high A1C to lower their numbers to be within normal range.  The Diabetes Nurse Educator will follow the American Diabetes Association guidelines for Diabetes Self-Management Education (DSME).  The educator is responsible for submitting regular data to the ADA to retain SMMC's certification.  The educator will lead a team of diabetes educators across the SMMC system by conducting regular meetings to discuss any updates on DSME.

The ideal candidate has at least one year of experience in ambulatory care setting addressing chronic disease management; is skilled in patient diabetes self-management education, triage, and assessment; has worked with the underserved population and on interdisciplinary teams. The ideal candidate is also a critical thinker, fast learner and thrives in a dynamic environment.  Computer literacy, prior experience with electronic medical records (E-Clinical Works and/or EPIC preferred).  Experience in data tracking/management is highly desirable.  Bilingual in Spanish and English is preferred.

Additionally desired Skills/Abilities/Knowledge:

• Certified Diabetic Educator Certification (preferred but not required) 
• Proficiency in using Excel in order to track key data for ongoing certification with the American Diabetes Association.
• An individual assessment and education plan developed collaboratively by the individual and educator(s) to direct the selection of appropriate educational interventions and self-management support strategies.
• Educational interventions directed toward helping the individual achieve self-management goals.
• Able to conduct one to one and group educational classes.
• Periodic evaluations to determine attainment of educational objectives.
• Documentation of the patient interaction and education plan, as well as any need for follow-up visits. 
• Ability to communicate effectively to patients in regard to nutrition, diet, and exercise to improve their overall health and quality of life.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Identify problem situations or patient care issues; analyze, interpret, advise and consult with primary care providers to provide high quality, contemporary care.
• Interpret and modify the system of patient care delivered by evaluating and reviewing standard practices and initiating new procedures.
• Provide consultation and guidance to all levels of the nursing staff pertinent to patient care problems within the field of specialty.
• Advise the nursing staff in the establishment and maintenance of records of treatments given and the related progress of each patient for the purpose of analyzing patterns, synthesizing actions and evaluating patient care plans.
• Resolve unusual or unique patient care problems or situations, which require analytical, interpretative and constructive thinking.
• Formulate and develop plans, procedures and program content designed to meet specifically identified training/educational needs of patients.
• Formulate, and/or collaborate with nursing leadership to evaluate the DSME Program for any needed updates. 
• Present data and/or other DSME related updates in professional meetings.
• Evaluate patient-facing literature and resources to affirm they are meeting language needs and cultural competence.
• Serve as role model and resource person for staff and members of the interdisciplinary team.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• A California license as a Registered Nurse.
• Possession and maintenance of BLS certification. 

Education and Experience:

• Associate Degree in Nursing with two years clinical experience including one year in a clinical specialty area, or 
• Baccalaureate Degree in Nursing or a health-related field with one year of clinical experience including six months in a clinical specialty area, or
• Master's degree in Nursing.
• Must have knowledge of and verifiable experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation  

Application/Examination

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
 
The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE 
Final Filing Date:  April 29, 2024, at 11:59 p.m. PST
Application Screening:  May 2, 2024
Combined Panel/Department Interviews: May 14, 2024

TO VIEW JOB ANNOUNCEMENT, CLICK  JOB ANNOUNCEMENT URL BELOW.

The Aging and Adult Services Division of San Mateo County Health is seeking a full-time Deputy Public Guardian Conservator II/III (DPG). Deputy Public Guardians manage the income and assets and coordinate the care, including the arrangement of placement and treatment, of elderly and gravely disabled persons under the jurisdiction of the Public Guardian as appointed by the Superior Court.  Deputy Public Guardians visit clients on a regular basis, which includes travel to various locations both within and outside of San Mateo County.
 
The current vacancy is in the LPS (Lanterman Petris Short Act) conservatorship unit; however, this recruitment may be used to fill vacancies in either Probate or the LPS conservatorship unit.
 
DPG II is at the journey level with responsibility for managing estates and providing casework services. DPG II administers complex property and litigation cases and may develop comprehensive care plans. DPG III also provides lead direction to other deputies, serves as liaison with specific County and State facilities, handles those cases that present the greatest liability to the client and/or the County, and may provide 24-hour emergency response services. All DPGs must accept very diverse roles in the areas of estate management and care coordination.
 
This person will report to the Supervising Deputy Public Guardian of Aging and Adult Services.
 
The ideal candidate will be able to develop and maintain collaborative partnerships with a variety of organizations; have strong assessment, motivational interviewing, investigative, oral and written communication skills; have familiarity working with Adult Protective Services (APS), law enforcement, San Mateo County Superior Court system, Behavioral Health and Recovery Services, San Mateo Medical Center and an understanding of the Probate Code. The ideal candidate should also have experience conducting psychosocial assessments and meeting the needs of persons suffering from serious mental illness, as well as experience with asset management and knowledge of various public benefits programs. Lastly the ability to be politically astute, perform client engagement/ case management tasks from a strength-based, culturally sensitive, and racially equitable framework, is ideal as well as the ability to perform duties in a fast-paced environment and exercise discernment and critical thinking to problem-solve immediate client-centered challenges.
 
 Examples of Duties:
 
 Finance:
  

• Manages and protects the assets, including making and liquidating investments and arranging for sale of real and personal property as appropriate.
• Collects all income due to the person, secures appropriate benefits and monitors accuracy of benefit amount.
• Pays all lawful debts.
• Creates viable solutions to address financial hardships experienced by LPS clients – for example when liquid assets have been depleted.

For example, a client may own real property vested in Trust and live in the residence with 24-hour home health care services in place. The client's liquid assets have depleted. The Deputy Public Guardian may have to facilitate application for a reverse mortgage, identify and marshal Trust and conservatorship assets, and reconcile these two separate legal entities, as well as develop an estate plan, while ensuring that the client receives care appropriate to his/her needs.
 
 Client Care Coordination:
  

• Arranges for the person's care and protection.
• Decides where the person will live.
• Makes arrangements for health care, meals, clothing, personal care, housekeeping, transportation, and recreation.
• Makes placement decisions that allows for clients to be at the least restrictive placement while ensuring the safety of the public.
• Represents or arranges representation in all legal matters.
• Performs de-escalation and motivational interviewing interventions on an as needed basis.
• Collaborates with the case managers, psychiatrists, social workers, and facility administrators to put together a plan to address emergent and/or behavioral issues and find alternative placement options, as needed.

For example, a client in a board and care home or locked facility may be having a behavioral problem. The Deputy Public Guardian will work with the case manager, psychiatrist, social worker, and facility administrator to put together a plan to address the client's behavioral issues and may also need to work with the treatment team on finding alternative placement, if needed.
 
 Court:

• Arranges appropriate representation in all legal matters.
• Carries out legal and regulation requirements pertaining to the Lanterman-Petris-Short Act (LPS).
• Period reviews of LPS reports to ensure quality assurance/performance.
• Prepares and submits comprehensive reports to the Probate Court providing updates and/or addressing financial, social, placement and medical matters.

Lanterman-Petris-Short Act (LPS) requires the review of client's current needs based on documentation of visits and care conferences, as well as annual report writing regarding that information. Probate requires a review of the past two years of care through the writing of a comprehensive report on financial transactions, social interactions, and medical conditions.
 
 SALARY
 DPG II:   $6,564.13 - $8,205.60/month
 DPG III:  $7,741.07 - $9,673.73/month
 
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Qualifications

License:
California driver license or equivalent.

Education and Experience: 
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is: DPG II: Two years of experience coordinating the care and managing the income and assets of elderly and gravely disabled persons; DPG III: Three years of experience coordinating the care and managing the income and assets of elderly and gravely disabled persons.

Knowledge of: DPG II/III:
Principles, policies, and procedures used in conducting comprehensive assessments of mentally and functionally disabled persons, the elderly, and their families; principles, policies, and procedures used in developing care plans for mentally and functionally disabled persons and the elderly; Welfare and Institutions Code, Lanterman-Petris-Short Act, Probate Code, and other applicable laws and regulations relating to person and estate management; regulations governing Federal Assistance, Social Security benefits, Veterans Administration benefits, and other entitlements; principles and techniques used in estate and financial investigation to determine conservatees' assets, including real property, stocks, bonds, and bank deposits; functions and procedures of the court system; social and community resources available; and psycho-social, medical, and economic interrelationships that result in individual and social abnormalities; and multi-cultural and ethnic diversity. DPG III: Basic principles and practices of lead work.

Skill/Ability to: DPG II/III:
Assess problems and take appropriate action, particularly in emergency and/or difficult situations; develop and maintain effective and cooperative working relationships with County staff, service providers, assigned agencies, and individuals contacted in the course of the work; work effectively with mentally and emotionally disabled persons, the elderly, and their families; maintain complete and accurate case records; prepare clear, concise written reports; read, interpret, and implement complex written materials; communicate effectively, including speaking clearly and concisely; develop and implement comprehensive case plans; organize and manage large volumes of paperwork; and respond immediately to client needs in the home and/or institutional settings. DPG III: Train employees.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.
 
The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
  
~TENTATIVE RECRUITMENT SCHEDULE~ 
Final Filing Date:  Tuesday, April 30, 2024 11:59 PM   
Application Screening:  May 2, 2024
Panel Interviews:  May 20 and/or 21, 2024   

This Internship is offered as part of a Regional Internship Partnership to introduce and encourage current students and new graduates to local municipal governments. The Town of Los Altos Hills hopes that internships like this will serve as a platform to connect a diverse student population with agencies that recognize their value and provide important opportunities for applicants to bring fresh ideas while gaining valuable hands-on experience in the public sector.

The Town of Los Altos Hills has four rewarding, non-benefitted summer internships to begin June 10, 2024 through August 30, 2024.

Job Description:

The Town of Los Altos Hills is recruiting a college intern to work in the Community Development Department. The intern will split time between the planning and building divisions of CDD. The role for planning will include support of both short range and long range planning.  Interns working on long range planning will work primarily as a research aide for the Town’s 2023-2031 certified Housing Element implementation.  For short range planning and the building division support interns will be focused on day to day permit activities, but may also work on other more general department duties as needed.

Examples of Duties:

• Conduct research and analysis of State Law and Fair Housing requirements for the Town’s 2023-2031 certified Housing Element implementation
• Conduct field investigations as necessary
• Prepare and conduct surveys in association with the Housing Element implementation progress and reporting
• Creating illustrative graphics, flyers and informational handouts
• Providing planning customer support at the public counter/virtual counter
• Other general Department tasks to include but not limited to: research, response to inquiries, assisting staff, filing, data entry, and record keeping

Qualifications:

• Completion of at least two (2) years and current enrollment in a Bachelor’s degree or Graduate degree program with major course work in urban planning, geography, architecture, environmental studies and/or related field.

Or;

• Recent graduation from a program listed above.

San Mateo County Health's Correctional Health Services is seeking qualified and experienced Correctional Health Nurses to perform varied professional nursing duties with primary emphasis on professional nursing care for inmates within a locked correctional facility; treat and educate patients about various medical conditions; record medical histories and symptoms; perform diagnostic tests and analyze results; operate medical machinery; administer treatment and medications to over 100 patients in an 8-hour shift; assist with patient follow-up and rehabilitation; and perform other duties as assigned and required. Correctional facilities include the Maguire and Maple Street Correctional Centers (Redwood City) and Youth Services Center (San Mateo).

Correctional Health Services is a rewarding place to work where the main goal is to keep our patients safe and healthy during their incarceration. Nursing staff work well with custody staff, where you can challenge yourself to develop skills in a place where autonomy is highly valued.

The current vacancies are for five benefitted regular full- time (1.0 FTE) Correctional Health Nurses at our Maguire and Maple Street Correctional Centers in Redwood City and at our Youth Services Center in San Mateo for a variety of shifts.

Under general direction, Correctional Health Nurses are fully competent to independently perform a full range of professional nursing duties and procedures requiring one to exercise a high degree clinical judgment. Incumbents also provide lead direction to other nursing and paraprofessional personnel.

Correctional Health Services provides integrated medical, dental, mental health, and chemical dependency treatment to the incarcerated adult population, as well as medical and dental care to the juvenile hall population of San Mateo County, as described below:

• Medical services include health screening, treatment, education, and 24-hour emergency response for adults.
• Clinic appointments are available by referral and upon request and include chronic care for hypertension, diabetes, asthma, and HIV, as well as obstetric, orthopedic, and urgent care.
• Dental services include treatment and medication for urgent dental conditions and extractions for adults and juveniles.
• Mental health services include crisis intervention, evaluation, treatment, psychiatric medication, behavior management, and continuing care referrals.
• Day treatment services are provided to mentally ill men and women in the Life Skills Program at the Maguire and Maple Street Correctional Centers.
• CHS also provides weekly group therapy; cognitive behavioral approach to addiction and recovery; and re-entry services for those transitioning back into the community.

The ideal candidates:

Will be well-rounded and will have knowledge of Correctional Health and Mental Health nursing; Emergency Room or ICU experience; or a strong Medical/Surgical and Telemetry foundation. OB/GYN, pediatric experience and psychiatric care experience are also ideal, but not required. Candidates must be able to administer medications to over 100 patients within an 8- hour shift, in a locked correctional facility and on weekends.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Administer treatment and medications to over 100 patients within an 8-hour shift.
• Complete patient assessments and triage, as well as record patient histories, symptoms, and observations.
• Establish and implement nursing care plans for each patient through assessment, development, activation, and evaluation.
• Participate in patient case conferences and rounds.
• Organize, assign, and supervise duties and responsibilities of other staff members as a team leader.
• Orient and teach new staff members of the nursing team and students.
• Perform nursing care following prescribed rules, policies, protocol, and procedures.
• Identify problems, assist in data gathering, propose solutions and participate in evaluation of quality assurance issues.
• Work with patients and their families to provide in-hospital and after-hospital follow-up through teaching and referral.
• Work with patients and their families to provide in-custody and after custody follow-up through teaching and referral.
• Participate in educational programs to maintain level of expertise.
• Participate in non-clinical assignments, which may include maintaining records, preparing reports, and/or serving on special committees.
• Maintain records and prepare reports.
• Operate a variety of medical machinery and equipment.
• Maintain knowledge of outpatient resources.
• Develop discharge plans for patients.
• Perform related duties as assigned and as required by assigned work setting, as described below.

Duties for nurses in this series may also include the following:

• Perform professional nursing duties within a locked correctional facility.
• Check vital signs; give injections; perform catheterizations, IZ Registry, Point of Care Testing; and draw blood for medical purposes.
• Start, maintain, and discontinue intravenous lines.
• Monitor patient rehabilitation.
• Perform mental status exams and implement plan of care based on assessment findings.
• Monitor and document on patients in restraint and seclusion while maintaining patient safety.
• Determine medical or psychiatric emergency need and provide intervention.
• Recognize symptoms of major psychiatric diagnosis.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

Possession of a California license as a Registered Nurse or equivalent and a valid Basic Life Support (BLS) certification.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

TENTATIVE RECRUITMENT SCHEDULE

Application Deadline: April 24, 2024, 11:59 PM

Application Screening: April 29, 2024

Combined Panel/Department Interviews: May 15th and/or 16th, 2024

San Carlos (pop.29,837), “The City of Good Living,” is in the center of the San Francisco Bay Area with San Francisco 25 miles to the north and San Jose 25 miles to the south. The Community Development Department is organized across four divisions: Current Planning, Advance Planning, Building, and Economic Development and Housing. The Department is supported by a team of 23 FTE with a FY 2023-24 budget of $8.7 million.
 

San Carlos seeks two forward-thinking Senior Planners who enjoy working in a collaborative and dynamic team environment. These creative urban planners will be proactive, responsive problem solvers who embrace innovative strategies. They will join a welcoming and talented team working in a city with an incredible organizational culture. Ideal candidates will have four (4) years of related experience and a bachelor’s degree in urban planning or related field.

The salary range for a Senior Planner is $124,728 - $151,600 DOQE (+5.5% July 2024) and is supplemented by an attractive benefits package.

To be considered for this opportunity, upload a compelling cover letter, resume, and list of six professional references using the “Apply Now” feature at www.tbcrecruiting.com. 

The City of Redwood City invites you to apply for the position of Planning Intern .

• Please click on the job announcement file below to review the recruitment flyer.
• This is a non-benefited casual position. 

• A complete application is required. 

 THE POSITION  

The Community Development and Transportation Department (CDT) is seeking a value-driven team player to fill the position of Planning Intern. This internship provides an excellent opportunity for an enthusiastic college level student seeking broad experience within a dynamic City Planning Division. The Planning Division of the Community Development and Transportation Department administers City Council policies contained in the General Plan, Zoning Ordinance, and other plans and ordinances. In addition, the Division establishes new and amended rules governing land use and urban design for adoption by City Council from the platform of the General Plan. The Division provides staff, professional service, and administrative support relating to the development, improvement, and preservation of affordable housing opportunities.

The Planning Intern will assist with a number of projects and efforts throughout the Division, which may include:

• Shadowing and assisting Planning staff during counter hours
• Maintaining a database of Planning permit records and files to serve an online permit viewing tool;
• Conducting research for various strategic planning studies that could include: Central Redwood City Master Plan, an Accessory Dwelling Unit Showcase, and Historic Preservation Ordinance;
• Investigating opportunities for increasing public involvement in Planning Division activities;
• Investigating opportunities for new methods of communicating with the public using social media, videos, and newsletters
• Preparing updates to documents, forms, handouts and other materials;
• Other appropriate tasks as needed.

For questions about the position or schedule, please contact James Dotson via email at jdotson@redwoodcity.org

TITLE: IT Operations Supervisor
EMPLOYMENT TYPE: Exempt (Full-Time)
DIVISION: Division of Innovation and Technology
APPLICATION DEADLINE: Sunday, May 5, 2024 (1st cutoff April 21, 2024)
PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual)
WORK LOCATION: San Carlos, CA

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement.

IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level.

EXAMPLES OF ESSENTIAL FUNCTIONS:
• Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals.
• Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties.
• Act as the subject matter expert and point of contact in problem and major incident resolution.
• Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures.
• Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills.
• Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation.
• Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed.
• Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained.
San Mateo County Transit District, 1250 San Carlos Ave., San Carlos, CA 94070-1306
• Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements.
• Manage the inventory of IT assets and coordinate purchase of equipment.
• Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

EXAMPLES OF DUTIES:
• Manage escalations of user issues and assist in resolving complex technical issues.
• Provide on call support as required. Some weekend or after-hours work may be required.
• Develop reports and extract data from Help Desk Service Management system.
• Establish and maintain cooperative and effective working relationships with others.
• Maintain current knowledge of various systems applications and operations.
• Operate a variety of office machines and equipment, including computer hardware and software.
• Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions.
• Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

SUPERVISION: Works under the general supervision of the IT Operations Manager who establishes goals and objectives and evaluates performance.