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FINAL FILING DATE:                       We are accepting applications until 5:00 pm, March 8, 2019.

 

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

 

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Electric Engineering Technician I in the Electric Department.  The normal work schedule is Monday through Friday, 8:00 am –5:00 pm; a flex schedule may be available.

 

The City of Roseville promotes a no smoking atmosphere.

 

DEFINITION

To perform a variety of technical engineering duties including estimating, planning and designing new electrical service installations and modifications to existing services; to forecast load for existing and future circuits; and to serve as project planner, reviewing applications and meeting with developers, land owners, and other City departments.

 

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Electric Engineering Technician series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Electric Engineering Technician Supervisor.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Prepare plans, specifications and cost estimates for the construction and repair of electric utility facilities such as overhead and underground feeders, extensions, circuit cut-overs, circuit re-arrangements, and major street lighting.
• Review applications and improvement plans prepared by other departments and agencies, and private developers, contractors, and landowners for new electric services and modifications to existing services; determine conditions for approval; attend project meetings and site inspections with contractor and developers.
• Initiate, acquire and abandon easements and rights-of-way for electric facilities and review related legal descriptions; determine the effects of proposed work on existing electric utility facilities and the feasibility of alternate construction proposals.
• Forecast for existing and special projects the electrical capacity and loading of mainline and primary electrical circuits; plan and design electrical systems involving transmission and distribution facilities required to meet present and projected needs.
• Conduct periodic and final inspection of construction projects performed by outside developers and contractors; approve and sign-off on certificates of completion and building occupancy as appropriate.
• Calculate estimates of relocation costs and coordinate electric utility construction projects with outside contractors and City construction crews; and monitor contracts with outside contractors and prepare billings as needed.
• Design and coordinate joint utility trenches for inclusion of other utilities.
• Prepare engineering reports and studies and job packages for work crews.
• Determine, review and administer electrical requirements for service to specific plans, annexations, residential tracts and commercial and industrial developments.
• Prepare joint pole intents, billings, and records; coordinate construction with outside utilities.
• Maintain and update distribution systems records and GIS data model.
• Maintain files and prepare reports.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

 

Knowledge of:

• Basic principles and practices of electrical engineering.
• Basic methods and techniques of engineering, drafting and estimating.
• Methods and materials used in the construction of electric utility facilities.
• Algebra, trigonometry and geometry as applied to technical engineering work.
• Use and application of computer aided design software (AutoCAD, GIS).
• Modern office procedures, methods and computer equipment including word processing, database and spreadsheet applications.
• Principles and practices of electrical distribution design.
• Methods and techniques of engineering, drafting and estimating.
• Department policies, procedures, and City-wide permitting process.
• Principles and practices of distribution load forecasting.
• Electric distribution components and equipment.
• Standards and regulations governing the construction, extension and maintenance of electric utility facilities.
• Pertinent local, State, and Federal codes, regulations and laws, and electric utility standards.

 

Ability to:

• Learn to perform technical engineering including estimating, planning and designing new electrical service installations and modifications to existing services.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures.
• On a continuous basis sit at a desk or workstation for long periods of time; intermittently, walk, stand, kneel, climb, and bend when working at field/inspection sites; perform simple and power grasping, pushing, pulling, and fine manipulation; use a telephone, and write or use a keyboard to communicate, and occasionally lift or carry weight of 25 pounds or less.
• Perform technical research and make recommendations regarding elementary engineering problems.
• Perform elementary engineering calculations with speed and accuracy; use and care for engineering equipment.
• Learn department policies, procedures, and City-wide permitting process.
• Learn pertinent local, State, and Federal codes, regulations and laws, and electric utility standards related to construction, extension and maintenance of electric utility facilities.
• Operate computer aide design and drafting software (AutoCAD, GIS).
• Maintain records related to work activities; prepare reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform technical engineering duties in estimating, planning and designing new electrical service installations and modifications to existing services.
• Perform technical research and make recommendations regarding routine engineering problems.
• Perform complex engineering calculations with speed and accuracy.
• Prepare complete plans and estimates of routine electric utility projects.
• Work effectively with developers, landowners, and engineers.

 

 

EXPERIENCE AND TRAINING

 

Experience:

Two years of responsible experience performing duties similar to that of an Electric Engineering Technician I with the City of Roseville (performing a variety of technical engineering duties including estimating, planning and designing new electrical service installations and modifications to existing services; forecasting load for existing and future circuits; and serving as project planner, reviewing applications and meeting with developers, land owners, and other City departments).

 

AND

 

Training:

Equivalent to the completion of the twelfth (12th) grade, GED or higher level degree supplemented by college level course work in electrical engineering, mathematics or a related field.

 

License or Certificate

Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

 

1.  Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No
   

2.  Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

 

3.  How many years of experience do you have performing a variety of technical engineering duties including estimating, planning and designing new electrical service installations and modifications to existing services; forecasting load for existing and future circuits; and serving as project planner, reviewing applications and meeting with developers, land owners, and other City departments?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

 

4.  Do you have college level course work in electrical engineering, mathematics or a related field? If yes, please list the field you have this course work in and where you completed this college level coursework. You must attach your college transcripts, or other proof, showing this coursework to your application.
 

5.  Describe any experience you have working for or with a public agency.
 

6.  Describe your background working for or with an electric utility.
 

7.  Describe any project management or oversight experience you may have.
 

8.  Describe any experience you have performing field inspections and working with contractors.
 

9.  Describe your experience using Autodesk products and GIS.
 

10.  Describe any experience you have creating, drafting, or reviewing electrical or civil improvement plans.

 

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:                       We are accepting the first 75 qualified applications or closing at 5:00 pm, March 8, 2019; whichever occurs first.

 

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

 

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Electric Engineering Technician I in the Electric Department.  The normal work schedule is Monday through Friday, 8:00 am –5:00 pm; a flex schedule may be available.

 

The City of Roseville promotes a no smoking atmosphere.

 

DEFINITION

To perform a variety of technical engineering duties including estimating, planning and designing new electrical service installations and modifications to existing services; to forecast load for existing and future circuits; and to serve as project planner, reviewing applications and meeting with developers, land owners, and other City departments.

 

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Electric Engineering Technician series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Electric Engineering Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

 

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from the Electric Engineering Technician Supervisor.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Prepare plans, specifications and cost estimates for the construction and repair of electric utility facilities such as overhead and underground feeders, extensions, circuit cut-overs, circuit re-arrangements, and major street lighting.
• Review applications and improvement plans prepared by other departments and agencies, and private developers, contractors, and landowners for new electric services and modifications to existing services; determine conditions for approval; attend project meetings and site inspections with contractor and developers.
• Initiate, acquire and abandon easements and rights-of-way for electric facilities and review related legal descriptions; determine the effects of proposed work on existing electric utility facilities and the feasibility of alternate construction proposals.
• Forecast for existing and special projects the electrical capacity and loading of mainline and primary electrical circuits; plan and design electrical systems involving transmission and distribution facilities required to meet present and projected needs.
• Conduct periodic and final inspection of construction projects performed by outside developers and contractors; approve and sign-off on certificates of completion and building occupancy as appropriate.
• Calculate estimates of relocation costs and coordinate electric utility construction projects with outside contractors and City construction crews; and monitor contracts with outside contractors and prepare billings as needed.
• Design and coordinate joint utility trenches for inclusion of other utilities.
• Prepare engineering reports and studies and job packages for work crews.
• Determine, review and administer electrical requirements for service to specific plans, annexations, residential tracts and commercial and industrial developments.
• Prepare joint pole intents, billings, and records; coordinate construction with outside utilities.
• Maintain and update distribution systems records and GIS data model.
• Maintain files and prepare reports.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

 

Knowledge of:

• Basic principles and practices of electrical engineering.
• Basic methods and techniques of engineering, drafting and estimating.
• Methods and materials used in the construction of electric utility facilities.
• Algebra, trigonometry and geometry as applied to technical engineering work.
• Use and application of computer aided design software (AutoCAD, GIS).
• Modern office procedures, methods and computer equipment including word processing, database and spreadsheet applications.

 

Ability to:

• Learn to perform technical engineering including estimating, planning and designing new electrical service installations and modifications to existing services.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures.
• On a continuous basis sit at a desk or workstation for long periods of time; intermittently, walk, stand, kneel, climb, and bend when working at field/inspection sites; perform simple and power grasping, pushing, pulling, and fine manipulation; use a telephone, and write or use a keyboard to communicate, and occasionally lift or carry weight of 25 pounds or less.
• Perform technical research and make recommendations regarding elementary engineering problems.
• Perform elementary engineering calculations with speed and accuracy; use and care for engineering equipment.
• Learn department policies, procedures, and City-wide permitting process.
• Learn pertinent local, State, and Federal codes, regulations and laws, and electric utility standards related to construction, extension and maintenance of electric utility facilities.
• Operate computer aide design and drafting software (AutoCAD, GIS).
• Maintain records related to work activities; prepare reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

 

 

EXPERIENCE AND TRAINING

 

Experience:

One year of experience performing technical electrical engineering work that involved the design and inspection of electric utility facilities is desirable.

 

AND

 

Training:

Equivalent to the completion of the twelfth (12th) grade, GED or higher level degree supplemented by college level course work in electrical engineering, mathematics or a related field.

 

License or Certificate

Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

 

1.  Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No
   

2.  Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

 

3.  How many years of experience do you have working for a public agency or an Electric Utility?

• Less than 1 year
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

 

4.  Do you have college level course work in electrical engineering, mathematics or a related field? If yes, please list the field you have this course work in and where you completed this college level coursework. You must attach your college transcripts, or other proof, showing this coursework to your application.
 

5.  Describe any experience you have working for or with a public agency.
 

6.  Describe your background working for or with an electric utility.
 

7.  Describe any project management or oversight experience you may have.
 

8.  Describe any experience you have performing field inspections and working with contractors.
 

9.  Describe your experience using Autodesk products and GIS.
 

10.  Describe any experience you have creating, drafting, or reviewing electrical or civil improvement plans.

 

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, March 8, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Business Systems Analyst II. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary and limited term vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The Business Systems Analyst I/II works collaboratively with clients and stakeholders, both external and internal to the city.  Regularly performs business systems analysis, technical project management, technology support, and technology procurement for a variety of government business systems and services.  Supported services may include, but are not limited to: Information Management, Public Safety, Enterprise Resource Planning, and Permitting and Licensing.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Business Systems Analyst series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Business Systems Analyst in that latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for major project and program areas and exercising technical and functional supervision.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from an Information Technology Program Manager.
• May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling.
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs.
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.
• Principles and practices of interactive and batch programming.
• Application documentation; computer logic and mathematics.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional work in support of business analysis.
• Analyze, design, program, install and maintain highly technical and complex programs.
• Analyze data and develop logical solutions to complex business systems application programming problems; implement computer systems.
• Develop and manage projects related to business systems applications, including establishing and maintaining schedules.

Experience and Training

Experience:

• Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate

• Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5-6 years
• 6+ years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end users.

6. Please describe a technology project that you’ve supported, your role, your key responsibilities, the scope of the project, and the size of the project team.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, March 8, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Business Systems Analyst I. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary and limited term vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The Business Systems Analyst I/II works collaboratively with clients and stakeholders, both external and internal to the city.  Regularly performs business systems analysis, technical project management, technology support, and technology procurement for a variety of government business systems and services.  Supported services may include, but are not limited to: Information Management, Public Safety, Enterprise Resource Planning, and Permitting and Licensing.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Business Systems Analyst series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from an Information Technology Program Manager.
• May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling.
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs.
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.     
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No professional experience is required.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate

• Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 year
• 1-2 years
• 2-3 years
• 3-4 years
• 4+ years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end users.

6. Please describe a technology project that you’ve supported, your role, your key responsibilities, the scope of the project, and the size of the project team.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, February 28, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Information Technology Technician II. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform responsible technical duties related to computer hardware and software customer support; provide project support for new and modified systems; and to install and configure desktop computers and related peripheral equipment.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Information Technology Technician series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise, including implementing large portions of assigned projects. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Information Technology Technician in that the latter performs the most difficult and responsible types of duties assigned to classes within this series including overseeing assigned projects and exercising technical and functional supervision as appropriate.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a higher level supervisor.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Install and configure desktop computers, printers, and other desktop peripherals such as scanners, cameras, and PDAs; install and support various software and train customers in the use of hardware and software.
• Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions; identify and report network problems to the proper network areas.
• Create and maintain desktop deployment images.
• Deliver laptop computers, set up and train customers in their use.
• Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs.
• Provide technical support in diagnosing and solving problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.
• Participate in projects related to PC deployment, software and hardware procurement, or hardware consolidation.
• Develop documentation and standard operating procedures as they relate to assignment.
• Deploy and maintain mobile devices.
• Assist users with log-on authentication; instruct users in saving data and backing up systems.
• Perform research to resolve problems or refer to higher level staff.
• Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of information technology.
• Personal computers, including hardware and software and related peripheral equipment.
• Active Directory structure and functions.
• Microsoft Windows operating systems.
• Modern office equipment and procedures.
• Basic mathematical principles.
• English usage, spelling, grammar and punctuation.
• Customer service principles.
• Principles and techniques of a variety of desktop operating and data communications systems.
• Principles and techniques of installing, repairing, and maintaining desktop hardware and software.
• Principles and techniques of advanced troubleshooting for desktop computer and printers in a network environment.
• Project management methodologies.

Ability to:

• To perform personal computer hardware and software customer support duties.
• Intermittently review documents related to department operations; observe, identify and problem solve procedural issues.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.
• Learn help desk software and database use.
• Diagnose and repair or instruct users in resolving hardware and software problems.
• Train and instruct users in Microsoft Operating Systems and Office Suites, e-mail and internet use and use and operation of a variety of peripheral equipment.
• Maintain confidentiality as necessary.
• Work weekends, evenings or standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform personal computer hardware and software customer support duties.
• Independently perform system installations, problem correction and repair of equipment.
• Explain department and City policies regarding use of computer and communications systems.
• Effectively troubleshoot, diagnose, and resolve hardware and software issues.

Experience and Training

Experience:

• Two years of responsible experience performing duties similar to that of an Information Technology Technician I in the City of Roseville.

AND

Training:

• An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education  from an accredited college or university.  Course work in computer science, information systems, or a related field is desirable. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.
• Possession of Microsoft Certification is desirable.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have supporting and troubleshooting computer systems and operations, computer hardware and/or software?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe your experience supporting and troubleshooting computer systems and operations, computer hardware and/or software.

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your unofficial college transcripts in the attachment section of this application.  We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, February 28, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Information Technology Technician I. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform responsible technical duties related to computer hardware and software customer support; provide project support for new and modified systems; and to install and configure desktop computers and related peripheral equipment.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Information Technology Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Information Technology Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from a higher level supervisor.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Install and configure desktop computers, printers, and other desktop peripherals such as scanners, cameras, and PDAs; install and support various software and train customers in the use of hardware and software.
• Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions; identify and report network problems to the proper network areas.
• Create and maintain desktop deployment images.
• Deliver laptop computers, set up and train customers in their use.
• Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs.
• Provide technical support in diagnosing and solving problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.
• Participate in projects related to PC deployment, software and hardware procurement, or hardware consolidation.
• Develop documentation and standard operating procedures as they relate to assignment.
• Deploy and maintain mobile devices.
• Assist users with log-on authentication; instruct users in saving data and backing up systems.
• Perform research to resolve problems or refer to higher level staff.
• Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of information technology.
• Personal computers, including hardware and software and related peripheral equipment.
• Active Directory structure and functions.
• Microsoft Windows operating systems.
• Modern office equipment and procedures.
• Basic mathematical principles.
• English usage, spelling, grammar and punctuation.
• Customer service principles.

Ability to:

• To perform personal computer hardware and software customer support duties.
• Intermittently review documents related to department operations; observe, identify and problem solve procedural issues.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.
• Learn help desk software and database use.
• Diagnose and repair or instruct users in resolving hardware and software problems.
• Train and instruct users in Microsoft Operating Systems and Office Suites, e-mail and internet use and use and operation of a variety of peripheral equipment.
• Maintain confidentiality as necessary.
• Work weekends, evenings or standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience is required.

AND

Training:

• An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education  from an accredited college or university.  Course work in computer science, information systems, or a related field is desirable. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have supporting and troubleshooting computer systems and operations, computer hardware and/or software?

• Less than 1 year
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please describe your experience supporting and troubleshooting computer systems and operations, computer hardware and/or software.

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your unofficial college transcripts in the attachment section of this application.  We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Would you like to work for an organization that values innovation, respect, excellence, accountability and diversity?  How about a pension and great benefits?  Sacramento Public Library is looking for the "best of the best" for our new Information Technology Technician opening.  This is a rare opening and a great opportunity to work with an award winning organization and an amazing team of IT professionals. 

Be sure to follow the "Special Instructions" and attach all of the required documents for consideration.  Due to the high number of submissions, incomplete applications or applications missing a cover letter, resume, 3 professional references and/or degree verification will not be considered.