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THE POSITION

Under general direction, the Web and Database Administrator coordinates the design, development, programming, and maintenance of the City’s Internet and Intranet web sites; maintains on premise and cloud databases and related services, including the security, effectiveness, efficiency, appeal and troubleshooting of databases; and develops databases and/or web applications that are in compliance with applicable city government requirements, standards and best practices.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Strategically plan, develop, execute and manage the City website (architecture, format and design) in a way that makes it user friendly and effective;
• Design and optimize city Intranet site on SharePoint, using feedback from department leads and power users. 
• Ensures the clear, comprehensive and accurate presentation of the City’s on-line presence in the Internet/Intranet web sites.
• Design, develop and maintain web site documents, templates, graphics and navigational tools;
• Work cross-functionally among City departments to determine needs and ensure web solutions are developed to address those needs;
• Collaborate with the Communications and Marketing team to ensure proper branding and messaging is integrated into the architecture and content of the web sites;
• Track, measure and report on key website metrics for effectiveness of customer engagement;
• Keep current on emerging trends to ensure optimal user experience and engagement;
• Design, develop and maintain highly available databases, developing project plans that translate department needs into technical requirements.
• Execute complete database solutions from evaluation to implementation. This may include researching and implementing “off the shelf” database applications or the development of unique in-house applications which should be protected by an appropriate authorization constraint;
• Develop and enforce data management standards and/or new development protocols that promote standards and ensure that all applications are fully compliant with applicable regulations and best practices;
• Work closely with IT peers to maintain the integrity of the city’s data through multiple access schemes; facilitate sharing of common data by overseeing proper key and index management. Monitor database backups, install, upgrade and maintain database software; restore and/or recover data as necessary;
• Create data flow and data life-cycle documentation; develop and maintain internal database documentation describing requirements, design specifications, implementation and ongoing changes in applicable procedures for use by end users as well as other network personnel.