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Date Posted:            November 7, 2019

 

Classification:          STUDENT SERVICES SPECIALIST
                                  Open and Promotional recruitment

 

Work Schedule:       8 hours per day (8:00AM – 5:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range:            Step A            Step B            Step C            Step D            Step E
(monthly)                 starting            6 mos           18 mos          30 mos          42 mos
                                   $5,233           $5,495            $5,770            $6,058           $6,362

 

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

 

Current Vacancy:     Student Services Division; Special Education Local Plan Area (SELPA)
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

 

Application Deadline:          Friday, December 6, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

 

Job Summary:  Under general direction, lead and participate in a variety of Special Education Local Plan Area (SELPA) support functions including student and district level Individualized Education Plan (IEP) data monitoring using Special Education Information System (SEIS), alignment with California Longitudinal Pupil Achievement Data System (CALPADS) data monitoring, general record-keeping, registrations, invoice processing, ordering and computer system functions; service as a liaison and technical resource concerning assigned administrative functions; prepare and maintain a variety of manual and automated records, reports and files; coordinate, supervise and provide logistical support for trainings and professional development for stakeholders in assigned areas.

 

Essential Job Functions:              

• Lead and participate in a variety of SELPA support functions, including special education monitoring, record-keeping, registration, enrollment, and computer system functions; oversee and assure smooth and efficient SELPA processes and assist in assuring SELPA needs are being met; assist in ensuring support for the needs of Local Education Agency (LEA) staff are supported for assigned activities
• Lead and participate in distributing, collecting, and processing a variety of special education data and information forms; monitor and support use of SEIS and CALPADS alignment; review documents for accuracy and completeness; make corrections as needed
• Lead and participate in the preparation and maintenance of various records, reports, and files related to special education students, which may include attendance, enrollment, demographics, programs, and assigned activities; verify and assure accuracy and completeness of records and reports
• Oversee and participate in special education data monitoring functions; review and audit special education data, records, reports, and files to assure accuracy, completeness and compliance with established requirements; make and notify personnel of corrections as needed
• Oversee and participate in the input, scanning, updating, and retrieval of a variety of special education data in an assigned computer system; establish and maintain automated records and files; initiate queries and generate computerized reports
• Prepare and maintain monthly Low Incidence Committee reports; oversee the maintenance of low incidence materials and equipment, and related functions audits as directed
• Confer and collaborate with technology personnel concerning computer system, software, reporting, maintenance, and query needs and issues; arrange for new system user accounts as needed; work with staff to resolve issues and malfunctions related to computer systems and software use
• Serve as a technical resource concerning SELPA Data Systems and other assigned functions; provide technical information concerning related special education data, including updates, issues, standards, requirements, practices, processes, policies, and procedures
• Serve as a liaison and coordinate with SELPA and district staff on matters involving special education data reporting and monitoring and other communications and information between the County Office, schools, staff, faculty, administrators, outside agencies, and others; resolve related issues, conflicts and discrepancies in a proper and timely manner
• Attend, organize and participate in various meetings and in-services; present information and materials concerning special education data monitoring and assigned activities; provide recommendations to administrators concerning methods and strategies for enhancing SELPA service processes
• Coordinate training activities for designated internal and district personnel concerning data system functions; prepare and deliver oral presentation; explain related systems, records, reports, standards, guidelines, practices, procedures, and techniques; develop, maintain and distribute training materials
• Compile, compose, and distribute a variety of correspondence such as letters, announcements, calendars, newsletters, forms, certificates, handbooks, agenda items, website updates, advertisements, and other materials
• Participate in a variety of other assigned activities such as conducting surveys, assisting with promotional and marketing functions, collecting and accounting for fees, and processing fee waivers
• Operate a variety of office equipment including a copier, fax machine, computer and assigned software

 

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:   An Associate’s degree

EXPERIENCE:   Three (3) years of experience working with student recordkeeping data systems, enrollment, registration, attendance, or related functions

 

Specialized Skills and Knowledge:     

• Knowledge of special education policies, procedures, terminology, and SEIS documentation methods
• Ability to resolve data issues, conflicts, and discrepancies in a proper and timely manner
• Knowledge of special education procedures and requirements as related to CALPADS
• Ability to distribute, collect, verify, process and file a variety of special education data
• Knowledge of record-keeping and report preparation techniques
• Knowledge of uses and operation of data base applications
• Ability to implement and maintain database system applications
• Analyze data system malfunctions; take operational corrective actions to keep data systems operating
• Knowledge of data control procedures and data entry operations
• Knowledge of methods of collecting and organizing data and information
• Ability to prepare and maintain various narrative and statistical records, reports and files
• Knowledge of SELPA services, standards, requirements and procedures
• Ability to lead and participate in a variety of SELPA support functions including student attendance, record-keeping, registration, enrollment and computer system functions
• Knowledge of policies and objectives of assigned programs and activities
• Ability to learn, interpret, apply and explain rules, regulations, policies and procedures
• Ability to conduct training activities for designated personnel concerning assigned SELPA functions
• Ability to train and provide work direction and guidance to assigned personnel
• Knowledge of principles of training and providing work direction
• Ability to provide technical assistance to database users
• Ability to serve as a liaison and technical resource concerning assigned functions
• Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Ability to meet schedules and time lines
• Ability to work independently with little direction
• Ability to analyze situations accurately and adopt effective courses of action
• Knowledge of operation of a variety of office equipment including a computer and assigned software
• Ability to utilize an assigned computer system to input, scan and update student information
• Ability to operate a computer and assigned office equipment

 

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Lifting, pushing, pulling and moving low incidence equipment and materials and transporting to school sites
• Bending at the waist, kneeling, or crouching to file materials

 

Examination Process:  The examination process for this classification will consist of:

1. A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- December 19. 2019)
3. An oral board examination (anticipated date- January 08,  2020)

 

Only the highest qualified candidates will be invited to attend the examinations.

 

Applicants will be notified of screening and examination results by e-mail or letter.

 

NOTE:   Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

 

 

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

 

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

Lateral Hiring Incentives

¨ Hiring Bonus $2,500 - $10,000 (DOE)

¨ 50 Hours Sick & 50 Hours Vacation at the Time of Hire

¨  Reduced Field Training Program

¨  Reduced Probationary Period

The County of Yuba is recruiting to fill the Deputy Sheriff classification.  Deputy Sheriff perform a wide variety of patrol officer and related duties required to effectively respond to and resolve the normal scope of peace situations, including the protection of life and property, enforcement of laws and ordinances, criminal investigation, crime prevention and suppression, case preparation and testimony, and providing information and assistance to the public and perform related duties as assigned. Incumbents may be assigned to a specific geographic area for patrol, investigations, crime prevention or other peace officer-related functions.  We are seeking dedicated, public service minded individuals to join our team in this honorable position.

 

 

 

 

Description

City of Half Moon Bay
Intern – Communications / City Clerk Department

Salary: $13.00- $25.00/hour

The City of Half Moon Bay will host an internship position within the Communications / City Clerk Department.

About the City

The City of Half Moon Bay is a Bay Area coastal community of approximately 12,500 residents and is located 25 miles south of San Francisco. The City is governed by a five-member elected City Council and utilizes the council-manager form of government. The City Council appoints a City Manager who is responsible for the oversight of daily operations and provides leadership for the City’s programs. The City currently employs 40 full-time employees in the following departments: City Manager’s Office, Administrative Services and Finance, Community Development, Public Works and Communications/ City Clerk. The City also contracts Public Safety with San Mateo County Sheriff's Department.

The City and surrounding coastside are a thriving agricultural, fishing, tourism, and recreational destination. There is a rich culture of diverse traditions and multi-generational families who have lived in Half Moon Bay for well over 100 years. In any given neighborhood you will find farmers, high-tech entrepreneurs, and artists living together.

About the Department

The Communications / City Clerk Department is seeking an enthusiastic, highly motivated, and innovative individual interested in sharpening their skills to learn how municipal government operations function. This internship provides an excellent opportunity for an individual interested in enhancing their knowledge and experience in city administration, local government, and community engagement. The successful candidate will also learn how to maintain contracts, agreements, and other legislative actions, as well as, gain knowledge on inner workings of policy and accurate record keeping. The successful candidate will have the opportunity to assist in outreach, digital media, and other communications initiatives.  Through mentorship and under general supervision, the successful candidate will be responsible to complete specific projects and a variety of ongoing assignments to help develop their knowledge and skills. Some of the various projects and responsibilities may include but are not limited to:

• Assist with Social Media content and monitoring
• Assist in the development of community outreach programs and events
• Assistant with legislative advocacy tracking and grant applications
• Assist with records management projects and related tasks
• Assist with elections and district election community meetings (planning and outreach)
• Support the Communications Director /City Clerk, Communications Program Manager, and Deputy City Clerk on numerous interdepartmental projects

Minimum Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying. A typical way to obtain the knowledge and abilities would be:

Education & Experience

Some completed coursework leading to an Undergraduate degree, with major in Public Administration, Communications, Public Policy, or Business Administration.

Knowledge of:

• Social Media Applications (Facebook, Instagram, Nextdoor, Twitter)
• Microsoft Office software (Microsoft Excel, Outlook, Word, and PowerPoint)
• Adobe software (Adobe Acrobat, InDesign, and Photoshop)
• Local government operations

Ability to:

• Communicate effectively, orally and in writing, and work cooperatively with City staff.
• Perform analytical work and prepare clear and concise reports.
• Use tact and discretion in dealing with those contacted in the course of work.
• Plan, develop, review and complete projects in a timely manner.
• Interpret and apply administrative and departmental policies and procedures.
• Uphold the City’s organizational mission
• Present and conduct oneself with professionalism

Why Apply?

• Growth – we are committed to exposing you to a work environment that will sharpen your writing, presentation, research, analysis, and critical thinking skills.
• Training – this internship experience will provide real-world experience and training toward an entry-level professional position within a city government.
• Mentoring – the selected intern will be mentored by city staff
• Networking – access to a network of professionals in the field of local government.

Ideal Candidate

The ideal candidate will have a strong interest in pursuing a career in local government. The candidate will be self-motivated, detail-oriented, reliable, punctual, and honest. The candidate will also have the ability to learn new processes quickly and efficiently, as well as a desire to provide services to the community.

Benefits

Temporary position - no benefits

Recruitment Contact

Contact phone: 

(650) 750-2002

Contact email: 

cstocker@hmbcity.com

Menlo Park is seeking a well-rounded Accounting Assistant who provides exceptional customer service and will serve as the first impression for the Finance division. Our ideal candidate will have an aptitude for numbers, attention to detail, and the ability to problem solve or shift priorities based on sound judgement. An ability to learn new processes and software will be expected. An Accounting Assistant who welcomes opportunities to work with the community and as part of a team is encouraged to apply.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

This is a journey-level class in the Police Records Specialist classification series responsible for maintaining information in specialized departmental databases, preparing and assembling reports, processing payments, and preparing and processing subpoenas, requests for information, and other documents. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

Under general supervision, supplements administrative staff and provides support for sworn staff in police operations including mail distribution, public fingerprinting, property and evidence handling and control, data input and retrieval for payroll, purchasing, and crime analysis functions; provides parking and vehicle abatement enforcement, prepares minor police reports; performs administrative support for youth services, crime prevention and volunteer programs and is cross trained to handle all assignments.

IMPORTANT AND ESSENTIAL DUTIES:

There are four main assignment areas for the position. Currently there is only one vacancy; however, Senior Community Service Officers are cross trained in all of the areas listed below and positions may rotate upon need of the agency.  The new hire for this opening will initially be assigned to field operations.

Field Operations assignment:

Performs vehicle abatement duties, provides parking enforcement, performs evidence collection and processing in accordance with departmental procedures, prepares police and operational reports. Responds to subpoenas as necessary. Handle a variety of department fleet maintenance and equipment maintenance duties; run errands in support of department operations. 

Property/Evidence assignment:

Maintain and manage property and evidence of the department, including maintaining the property / evidence rooms; receive, collect, catalogue, store, handle and transport evidence; reviews files on case-by-base basis for disposition in accordance with Penal Codes and Law; assist in providing training to officers on proper packaging of evidence; prepare basic police reports, compile complex information; manage equipment inventory, provide information, telephone and front counter service, order and maintain evidence supplies and necessary equipment, perform payroll data input and payroll preparation/coordination.

Crime Prevention assignment:

Contacts residents, homeowners associations, Neighborhood Watch groups and others to coordinate community presentations; prepare educational materials and information on issues such as crime stats, department operations, general City topics and other related topics for presentations and public information brochures; develop department press releases for local newspapers; prepare, coordinate and/or participate in various community events; assist in coordinating reserve officer and citizen volunteer program activities; supervise, maintain, coordinate and provide training for the Police Explorer program; conduct police station tours; coordinates, drives and prepares CARES vehicle for use at City events; backup support for Property and Evidence assignment ; coordinates support functions of various divisions and services.

Warrant/Crime Analysis assignment:

Research, organize and compile crime analysis information using specialized software applications; prepare internal correspondence, reports, graphs and other presentations; develop and maintain contacts with other criminal justice system personnel to exchange information; maintains department records pertaining to such items as registrants, parolees, pawn slips, and FI cards; assist Detectives in intelligence; prepare and coordinate status reports and informational publications for the public; act as non-custodial court liaison including periodic (e.g. daily) runs to Criminal Court; maintains department warrants, including processing incoming, recalled, suspended and cleared warrants, monitoring and tracking outside agency warrant requests, updates on booked defendants, and due diligence; handles bail procedures.  

EDUCATION AND TRAINING GUIDELINES:

Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way would be:

Education:  A high school diploma or equivalent with courses in office administration or specialized job training, with undergraduate college course work, specialized administrative or law enforcement education and/or training. An associate degree is desirable.

Experience:  Two (2) years of full-time experience using computers, telephones, radios and other modern office equipment and programs including preparing, compiling and distributing records, budgets, reports and statistical information.

SPECIAL REQUIREMENTS:

Ability to provide effective service and technical support; ability to learn all assignments; ability to sit for long periods of time, stoop, squat, lift and carry small boxes, supplies and equipment up to 25 lbs.; ability to remain calm and courteous in stressful situations, possess stamina for high workload periods, high profile projects and tight deadlines; coordinate and communicate with a wide range of people, effectively disseminate information and analyze relevant data; flexibility to work irregular hours and overtime as necessary; handle multiple priorities and respond to urgent requests; provide community service in a polite and courteous manner. Possession of a valid California Class C Driver’s License and a good driving record.

HOW TO APPLY:

A City/District application is required for consideration and must be submitted no later than 5:00 p.m., Monday, December 2, 2019. It is recommended that you apply as soon as possible as we will only accept the first 100 applications for this position. Applications may be submitted online at the following website: http://www.calopps.org.

You may also obtain and submit the required application at the Human Resources Department, City of Foster City, 610 Foster City Blvd., Foster City, CA 94404.

SELECTION PROCEDURE:

A limited number of the most qualified candidates may be invited to continue in the selection process. The selection process may consist of one or more of the following components: written exam, oral board interview and/or assessment center. The employment list will consist of candidates that successfully complete the oral board process. This list will be in effect for at least one year. Applicants selected for a Departmental interview must complete a background investigation which includes a polygraph and fingerprinting. After a conditional job offer, applicants must also complete a psychological examination and pre-employment medical examination.

BENEFITS:

The City of Foster City provides a superior benefits program which includes 12 paid holidays per year; annual sick leave; discretionary leave; Public Employees’ Retirement System, 2.7%@55 formula; Voluntary Deferred Compensation program; Flexible Benefits Program including health, dental, vision and medical/dependent care reimbursement accounts; VEBA program; 9/80 work schedule; vacation accrued at the rate of 11 working days per year for the first three years then increasing to a maximum of 23 working days per year; long-term disability insurance; and life insurance.

 

This is a journey-level class in the Police Records Specialist classification series responsible for maintaining information in specialized departmental databases, preparing and assembling reports, processing payments, and preparing and processing subpoenas, requests for information, and other documents. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

 Applications are being accepted for the position of Communications Dispatcher - Entry-level with the City of South San Francisco.

OPEN UNTIL FILLED RECRUITMENT: applications will be reviewed on an ongoing basis. Once it is determined that there are a sufficient number of eligible candidates who meet the minimum requirements OR once hiring selection has been made based on departmental interviews from among candidate pool, this posting will close. Please ensure timely and complete submission of employment application and supporting documents as recruitment may close at any time.

Please note: This job posting is for entry-level applicants and NOT for lateral-transfer.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CalPERS retirement plan and participation in Social Security.

The City of South San Francisco is a fully independent and highly commercialized full-service City with an estimated population of 62,700 growing to 100,000 during business hours. City departments include: Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager. The City has a Council-City Manager form of government with more than 400 full and part-time employees. South San Francisco is about 10 miles south of San Francisco, and is the birthplace of the biotechnology industry, including Genentech’s headquarters.

The South San Francisco Communications Center is housed within and managed by the Police Department and provides 24-hour dispatching services for police for the Cities of South San Francisco and Pacifica, after hours police and public works for the neighboring Town of Colma. The Communications Center is staffed by 12 dispatchers; 2 Supervising Dispatchers; and a Communications and Records Manager. The Communications Center handles approximately 35,000 calls for service per year involving requests for Police or Fire Department. SSF Communications is a team-oriented center responsible for both dispatch and records functions. Its Windows-based, RIMS dispatching system is the cutting-edge of CAD/RMS technology and is extremely easy to learn and use. The South San Francisco Police Department has 83 sworn and 35 civilian positions. The Department's philosophy is one of participative management, with a high degree of emphasis on training and education.

Under general supervision, Dispatchers receive and transmit routine and emergency telephone and radio traffic; dispatch and coordinate police, public works, and other municipal equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs.

The City of Millbrae Invites Applications for the Position of Intern (Administrative).
 

SELECTION PROCEDURE:   A completed application must be submitted via CalOpps. Filing deadlines are subject to change.  Incomplete applications will be not be considered.  The most qualified candidates may be invited to participate in an interview.  

MEDICAL EXAMINATION:   Appointment is contingent upon the results of the job related medical evaluation which will include a physical examination, administered at no expense to the candidate. A drug screening test will be administered as part of this exam.

EQUAL OPPORTUNITY EMPLOYER:   It is the policy of the City of Millbrae to provide equal employment opportunities for all employees & applicants for employment meeting bona fide occupational qualifications, regardless of race, color, religion, national origin, age, sex or handicap.

IMMIGRATION REFORM & CONTROL ACT:   To comply with the Immigration Reform & Control Act, effective November 1986, all potential employees will be required to provide proof of U.S. citizenship or authorization to work in the United States.

BACKGROUND CHECKS:   Criminal & personal history background checks may be performed.

SUMMARY:  Under close supervision, performs a variety of entry-level administrative tasks and special projects; assists in the coordination of administrative activities and analysis of department systems and procedures; and performs related work, as required.

ESSENTIAL FUNCTIONS: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.  This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description does not constitute an employment agreement and is subject to change at any time by the employer.  Essential duties and responsibilities may include, but are not limited to the following:

• Research, compile, tabulate, and analyze data for a variety of administrative and departmental matters.
• Assist department personnel in assigned administrative, planning, organizational, technical, and professional tasks.
• Provide suggestions or recommendations regarding department specific projects.
• Prepare and present reports; draft policies and procedures; respond to requests for information. 
• Perform specific department related duties and tasks as required.

MINIMUM QUALIFICATIONS:

Education, Training and Experience Guidelines:

Proof of enrollment in a college or university AND work experience paid or volunteer, which demonstrates the ability to successfully perform the duties of the position.  Major course of study may be in one of the following areas: Business Administration, Public Administration, Accounting, Architecture, Computer Science, Engineering, Urban Planning, Human Resources, Communications, Recreation Administration, OR a related field of study. Education and experience will be evaluated based on the actual position.

Knowledge of:

• Principles and practices of public administration and organization applicable to a local agency.
• Administrative techniques; statistical practices and methods of graphic presentation.
• Modern office methods, practices, procedures, and equipment, including personal computers and modern software and spreadsheet programs.
• Elements of business writing and proper use of English, vocabulary, spelling, punctuation, and grammar.  

Skill in:

• Providing efficient customer service and communicating clearly and objectively both verbally and in writing.
• Organizing with the ability to prioritize work and exercise independent judgment, wisdom, common sense, and initiative.
• Thoroughly carrying out oral and written instructions.
• Gathering and analyzing data; preparing narrative reports and performing numerical analysis.
• Evaluating and recommending changes to policies, programs, and practices.
• Conducting research; proficiently utilizing a personal computer in completing special projects. 
• Following written and oral instructions with minimum supervision; effectively presenting information in writing and orally to the general public, outside agencies, and fellow employees. 
• Speaking effectively in a public forum on related topics and issues. 
• Prioritizing and scheduling workload to ensure completion when faced with deadlines or emergencies.
• Establishing and maintaining effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public; and apply safe work practices.

LICENSE AND CERTIFICATION REQUIREMENTS:

Possession of a valid Class "C" California driver's license. 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Work is performed in an office environment in close proximity to other workers.  Incumbent shall be exposed to those conditions normally encountered in a business office environment.  Physical demands require frequent standing, reaching, leaning, twisting, grasping, lifting and sitting for prolonged periods of time.  Must carry moderately heavy boxes up to 50 pounds and/or utilize a dolly.  Incumbent must be able to drive safely to various City sites.  Incumbent must be able to see and hear in the normal range, with or without correction.  Incumbent must have the stamina to work long hours and overtime, if assigned, and be willing to work an irregular schedule, which might include evenings, weekends, holidays, and varying hours.

 

THIS IS A TEMPORARY, NON-BENEFITED POSITION

 

The County of San Mateo, Office of Public Safety Communications is looking for positive, professional, mature, enthusiastic, flexible and responsible individuals for 911 Communications Calltaker positions.

911 Calltakers perform a variety of telephone and computer aided operational duties in performing call taking of law enforcement, fire, and emergency medical dispatch (EMD) calls, and other public service agency calls including non-emergency and business-related calls. 

911 Communications Calltaker is an entry level classification. It is distinguished from 911 Communications Dispatcher I in that latter also performs radio responsibilities in addition to call taking. Additionally, the incumbent in the 911 Communications Dispatcher I is expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Communications Dispatcher II. In order to promote to the 911 Communications Dispatcher Series, incumbents in the 911 Communications Calltaker classification must apply for the position when it is available and successfully pass recruitment and examination for said position.

Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Dispatch.

To be considered for this position, you must have:

• Completed the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 52 within one year of date of application OR taken and passed the 'CritiCall' exam within one year of date of application. All applicants are responsible for obtaining and submitting their own test scores at the time of application.   For candidates seeking a local resource for testing, please contact The South Bay Regional Public Safety Training Consortium (The Academy) at www.theacademy.ca.gov and self-enroll to take the required test prior to applying for this position. Test dates are limited so please contact The Academy as soon as possible.

South Bay Regional Public Safety Training Consortium 
San Mateo, CA:  650-574-6466
San Jose, CA:  408-270-6458
Please note, you must register online at www.theacademy.ca.gov for a test session. NOTE: The Dispatch Academy certification does NOT satisfy the testing requirement.

For more information about the County of San Mateo Office of Public Safety Communications, visit our website at http://911.smcgov.org.

https://jobs.smcgov.org/911-communications-calltaker/job/7605439