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Sonoma-Marin Area Rail Transit SMART is a new commuter rail service located in the Northern San Francisco Bay Area, providing transportation alternatives to Marin and Sonoma Counties. The Controller Supervisor position is responsible for overseeing service delivery and guaranteeing quality control in the provision of safe, reliable and efficient passenger train service to the public. This position supervises train operating crews. Under direction of the Superintendent of Transportation, this position is responsible for railroad dispatch (both passenger and freight trains), train control, radio communications, field supervision, field customer service, field safety and accident investigation, supervisory and administrative duties, employee assessment, counseling and training. Under abnormal or emergency conditions, this position may be required to operate a train in revenue service and therefore, the Controller-Supervisor must meet or exceed all requirements of a Locomotive Engineer and Conductor. For a detailed job description please email jobs@sonomamarintrain.org. For more information about SMART visit www.sonomamarintrain.org.

Minimum Requirements - Five (5) years full-time work experience in a general railroad environment, 2.5 years experience as a certified Locomotive Engineer. Current certification as a locomotive engineer under 49 CFR Part 240. High School Diploma, GED or equivalent. Must be 21 years of age.

EOE.

First review of applications will be February 15th, however this position will remain open until filled.  Interested applicants are encouraged to apply early.

Under general supervision, assists in the planning, coordination, and implementation of the activities, operations, and duties in support of the District's information technology network; researches, installs, configures, and maintains all components of the data network infrastructure; implements new systems, programs, and hardware and software upgrades; implements, monitors, and maintains network security; coordinates assigned activities with other departments and outside agencies; provides highly technical and complex staff assistance to the Information Technology Manager; and performs related work as required.

Class Characteristics

This is a single-position class responsible for designing, planning, implementing, and maintaining the District’s computer network infrastructure, including hardware, operating systems, and desktop/network applications.  Responsibilities include maintaining network firewalls, routers, and switches, administering the e-mail system, and providing technical support to District staff.  Successful performance of the work requires extensive knowledge of information technology infrastructure, systems, operations, maintenance, and repair.  This class is distinguished from Information Technology Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of information systems operations.

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Researches, installs, configures, and maintains all network hardware and software, including switches, routers, and firewalls, for functionality and security.
2. Manages network architecture, including local area network (LAN) and wide area network (WAN) technologies.
3. Manages multiple servers, workstations, and terminals, ensuring proper integration of these components with existing system architecture.
4. Implements new systems, programs, and hardware and software upgrades; supports technical requirements of software for users; identifies, analyzes, and resolves software and network problems; researches and selects new software to improve internal information technology processes.
5. Conducts growth analysis and planning to prepare for and minimize costs of system expansion.
6. Designs, implements, and upgrades network architecture to accommodate growing communication requirements.
7. Maintains and troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
8. Troubleshoots network connectivity problems; monitors the performance of the network system; tracks possible problem areas affecting response time and prepares recommendations for correction of problems and improvement in performance.
9. Provides security authorization for application access and coordinates security maintenance on department computer systems with the Information Technology Manager and WAN administrators or technical support staff.
10. Works with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements; coordinates the work of outside consultants.
11. Represents the department at conferences on specialized topics and at meetings with appropriate vendors.
12. Coordinates special projects in support of District-wide functions.
13. Manages engine inspection reports for fire safety; posts data and reports to the SharePoint site.
14. Implements, monitors, and maintains network security; ensures proper user accessibility, including remote access through the virtual private network; oversees security procedures; configures and implements security policies; monitors logs for intrusion attempts; secures systems from internal and external threats.
15. Defines and implements network disaster recovery; ensures hardware, software, and information protection and file integrity; oversees backup procedures.
16. Develops and implements backup policies and procedures; performs system backups.
17. Develops, implements, maintains, and enforces policies and procedures for network administration.
18. Responds to inquiries from other computer support staff and from other departments.
19. Identifies opportunities for improving service delivery methods and procedures; reviews with appropriate management staff and implements improvements; works with District staff to maintain, revise, or improve the overall information technology operation.
20. Maintains and compiles an electronic documentation library of user procedures manuals, technical references, training manuals, handbooks and guides; maintains logs, charts, diagrams, and testing data for the District’s data and voice network.
21. Performs other duties as assigned.

Date Posted:            January 28, 2019

Classification:          IT PROJECT/OPERATIONS ANALYST
                                  Open recruitment

Work Schedule:       8 hours per day (7:30AM – 4:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos           18 mos           30 mos          42 mos
                                 $5,257           $5,520            $5,796            $6,085           $6,390

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $975.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $275.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065-1064

Application Deadline:          Friday, February 22, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the IT Administrator, perform a variety of technical duties involved in tracking and organizing the operations and project activities related to IT functions; provide consultation to IT managers and staff concerning deadlines, and deliverables; oversee all IT procurement activities; perform internal auditing of IT processes and procedures; assist in the creation of IT operational processes and procedures; maintain all IT documents and records; create and coordinate all IT mass communications to internal and external stakeholders.

Essential Job Functions:              

• Perform consultation to IT department managers regarding project management; perform analytical and implementation duties in a variety of Information Technology (IT) functional areas; organize, coordinate and track all IT operational activities, projects and processes
• Produce weekly, monthly, annual and ad-hoc IT metrics reports including HelpDesk reports, contract expiration and renewal reports, data circuit audit reports, asset reports, equipment replacement reports, and procurement timeline reports
• Provide consultation to department/division managers regarding IT process/procedures; draft, finalize, index, maintain and disseminate technology procedural documents, policies, forms, technical drawings, publications and non-confidential correspondence; maintain IT Disaster Recovery and Business Continuity documentation
• Schedule all IT-sponsored meetings, events and conferences; maintain the central IT calendar and other calendars as assigned; coordinate arrangements for all off-site IT activities as directed
• Analyze, recommend and implement improvements to support project management and operational processes and procedures
• Receive, asset tag, record and input inventory information for all trackable technology assets, including all hardware, software, circuits, audio/visual equipment, subscriptions and services
• Assist IT management in the tracking of all project-based activities through the life cycle of the project, including scope, objectives, resources, schedule, dependencies, benchmarks and deliverables
• Audits invoices, expenditures and deliverables to monitor vendor performance and adherence to quote/contract terms
• Coordinate on-boarding and off-boarding activities with HR, Personnel, Facilities and SMCOE supervising managers
• Track IT budget; assist in IT budget development and IT end-of-year budget processes
• Track IT leave accruals; ensure time sheets, overtime sheets, mileage forms, expense reports and other personnel-related documents are processed in a timely manner
• Process purchase requisitions and change orders; ensure all requisitions and orders are forwarded with the appropriate documentation; track purchase requisitions and change orders to completion; ensure all purchasing documentation is appropriately indexed and filed; maintain auditable records
• Provide consultation to department/division managers regarding procurement/IT related items; facilitates resolutions to concerns involving warranty issues, equipment defects and returns and exchanges of technology equipment
• Operate a variety of office equipment including a computer, telephone, multifunction device, other hardware and all assigned software
• Communicate with personnel and outside agencies to exchange information and resolve issues or concerns
• Coordinate all bulk IT electronic and hard-copy mail distribution as directed
• Initiate invoicing for all technology fee-based services
• Index and maintain all hardcopy and electronic IT files both on-premises and in cloud services

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:   Bachelor’s degree or equivalent from an accredited college or university in Computer Science, Business Administration, Public Policy or a related field applicable to the position

EXPERIENCE:   Minimum of two (2) years of related experience

Specialized Skills and Knowledge:     

• Knowledge of IT operations, policies, procedures and objectives, including basic understanding of IT governance frameworks and the use of IT metrics
• Knowledge of applicable laws, codes, regulations, policies and procedures
• Knowledge of record-keeping and filing techniques (hard-copy and digital)
• Knowledge of advanced business writing skills, including drafting, editing, proofreading, formatting and finalizing documents
• Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary
• Knowledge of interpersonal skills using tact, patience and courtesy
• Knowledge of advanced knowledge of Microsoft products, including Word, Excel, PowerPoint, Publisher, Visio, etc.
• Knowledge of publication editing, design and dissemination (hardcopy and digital) for all Technology Services-generated publications, including training materials
• Knowledge of methods of researching, organizing, analyzing and synthesizing numerical and written information
• Experience with Google’s G-suite products, including Docs, Sheets, Slides, Sites, Drive, Forms, Groups, etc.
• Experience with project management software (i.e. Microsoft Project, Smartsheet, Asana, BaseCamp, Slack, etc.)
• Experience with helpdesk ticketing systems
• Experience with inventory systems
• Experience with email systems and with email dissemination tools (i.e. MailChimp, Constant Contact, Freshmail, AWeber, etc.)
• Experience with database software applications (i.e. Microsoft Access, Filemaker Pro, etc.)
• Experience with miscellaneous business productivity tools (Doodle, web conferencing tools, SurveyMonkey, etc.)
• Experience with basic CMS products to maintain content on websites
• Ability to actively listen to the needs of clients and collaborate in working with others internally and externally
• Ability to clearly present information through oral presentation in one-on-one and small group settings; write clearly and effectively for a wide variety of readers
• Ability to work effectively and respectfully with individuals from a wide range of backgrounds and occupations while building credibility and rapport
• Ability to identify problems, review information sources, develop and evaluate opinions and implement solutions
• Ability to organize tasks and develop action plans leading to specific goals; work independently; meet schedules and deadlines
• Ability to understand applicable laws, codes, rules, regulations, policies and procedures
• Ability to complete work with many interruptions
• Ability to understand basic technology concepts; technical aptitude to allow for the learning of how to use new applications and programs in carrying out job responsibilities; ability to engage in conversation with technical and non-technical staff members regarding basic technology issues

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Dexterity of hands and fingers to operate a computer keyboard
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- March 7, 2019)
3. An oral board examination (anticipated date- March 19, 2019)

                        Only the highest qualified candidates will be invited to attend the examinations.
                      Applicants will be notified of screening and examination results by e-mail or letter.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

The City of Menlo Park is in search of a talented and highly motivated technology supervisor with a broad range of experience to join our Information Technology team.  Focused on excellence in customer service and technology expertise, our small and talented team strives to provide City staff and the community with the best possible technology services,  from complex public safety systems to online city services.  This is an exciting time for the division as the team works on upgrading and enhancing the City's numerous technology platforms and application services outlined in a multi-year, multi-million dollar technology master plan.

The newly created IT Supervisor position will supervise and mentor IT staff team members as well as assist in leading various technology projects and initiatives.  Other responsibilities include managing the general operations of the City’s networking, systems, security and data/voice communications infrastructures as well as oversee the City's various business application systems and services.  Additionally, this incumbent will work with staff to continually improve division operations, update policies and procedures, and help manage the numerous product and services vendors.  Ideal candidates will have a wide breadth of knowledge and experience across different technology areas and possess strong communications skills.  The City is looking for an innovative, customer-service focused self-starter who can lead complex technology projects from start to finish and effectively communicate with diverse groups across the organization, from end users to management staff.

Please see the job description and announcement below.

Would you like to work for an organization that values innovation, respect, excellence, accountability and diversity?  How about a pension and great benefits?  Sacramento Public Library is looking for the "best of the best" for our new Information Technology Technician opening.  This is a rare opening and a great opportunity to work with an award winning organization and an amazing team of IT professionals. 

Be sure to follow the "Special Instructions" and attach all of the required documents for consideration.  Due to the high number of submissions, incomplete applications or applications missing a cover letter, resume, 3 professional references and/or degree verification will not be considered. 

The City of San José, Information Technology Department, seeks a SharePoint Product Manager. This senior technical manager is responsible for leading City-wide services that provide enterprise content management, records retention, and collaboration tools. The ideal candidate possesses strong technical experience facilitating SharePoint deployment at an enterprise level.
 
Responsibilities: 

• Develop strategy, roadmap, feature definition, and then deployment for a City-wide Enterprise Content Management and Records Management solution.
• Lead functional migration and modernization of SharePoint solutions.
• Document, socialize, and triage issues and defects.
• Drive user adoption and sustainability for Sharepoint, O365, and OneDrive.
• Close the product learning loop by actively gathering customer feedback, usage and needs and adding them to a prioritized product backlog so that the product delivers the highest business value possible 
• Plan and manage rollout and adoption strategies 

    
If you are looking for an exciting opportunity that presents important challenges, want to help a City thrive through collaboration technology, and have an excellent track record leading SharePoint solutions, this is the role for you!
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
 
Competencies
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for these positions may include:
 

1.     Job Expertise – demonstrates knowledge of and experience with applicable professional/technical principles and practices.

·       Three or more years of experience leading Enterprise Content Management deployments on SharePoint.

·       Advanced knowledge and experience managing SharePoint as an Intranet, ECM/DM and collaboration platform.

·       Deep technical and architectural understanding of administrative and functional capabilities of SharePoint 2007-2016, and SharePoint Online.

·       Demonstrate ability to stay current with Application Architecture best practices, existing and emerging technology platforms, architectural and systems engineering industry trends.

·       Ability to successfully work on and deliver multiple projects simultaneously, either independently or within a small team.

2.     Project Management - Experience managing enterprise projects including project review, develop technical project plan, assign resources, and schedule of deliverables.

3.     Leadership - Promotes a cooperative work environment by acting as a coach and mentor by inspiring and motivating others.  Leads by example and serves as an appropriate role model.

4.     Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. 

5.     Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace.

6.     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

7.     Communication Skills - Excellent written and verbal communication skills including presentation skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response.   

1.     Please select the areas of technical competency where you have comprehensive   enterprise level experience in designing, implementing, managing, and troubleshooting: (Check all that apply)

                     i.     Office 365 and SharePoint Online

                    ii.     O365 Groups

                  iii.     MS Teams

                  iv.     MS SharePoint 2013 Workflow

                   v.     MS SharePoint On Premise 2013 or greater

                  vi.     SharePoint Enterprise Search 

                 vii.     Windows PowerShell

               viii.     Information Architecture

                  ix.     Taxonomy

                   x.     SharePoint Managed Metadata and Term Store

                  xi.     None of the above

2.     From the technology you selected in the previous question, please describe a use-case that illustrates your hands-on experience with one or more of the technologies. 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Claudia Chang at itdhumanresources@sanjoseca.gov

SMART is a California public transit agency providing commuter rail service in Marin and Sonoma Counties in Northern California. Under the general direction of SMART’s Real Estate Manager, the Senior Real Estate Officer supports the real estate management and acquisition functions of the agency with the following activities:  research and document preparation for acquisition and sale of land rights and permits for use of agency property, administration of agency lease portfolio, drafting reports and correspondence, response to requests for information on land matters, title research (on-line and at County Recorder), survey and appraisal review, administration of agency real estate records, and related work as necessary. This is a lead or specialist level classification that performs the full range of duties required to plan, develop, and coordinate the District’s real estate management and acquisition efforts. 

Successful performance of the work requires expertise in real estate as well as frequent interaction with tenants, land owners, contractors, consultants, and the general public. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of San José is creating the civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on…
This is an exciting opportunity in the Information Technology Infrastructure service area.  The Enterprise Information Technology Engineer will be a lead engineer in the Infrastructure and Customer Support team.  The ideal candidate must be able to provide support for IT Infrastructure and services, including Active Directory, Servers and desktop virtualization and mobile client devices. As an Enterprise Information Technology Engineer, you will need to have strong technical leadership skills, be able to work well with both technical and non-technical staff, and have excellent communication skills. In this position, you will need to be able to own, manage, and complete projects from beginning to end in a timely fashion and must be able to work in a dynamic environment with a mixture of operational tasks and project assignments.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
 

Competencies 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

1.     Job Expertise

·        Demonstrates knowledge of and experience with, implementing, supporting and troubleshooting at least two of the following technologies in an enterprise infrastructure:

1.     Windows Server 2008/2012 R2

2.     Active Directory

3.     Group Policies

4.     Virtual Server Management (VMware or Hyper-V)

5.     VDI (Virtual Desktop Infrastructure)

6.     MDM (Mobile Device Management)

·        Experience managing Windows infrastructure service such as DHCP, DNS, subnets, gateways, etc.

·        Experience implementing and managing Microsoft Active Directory & Windows 2012/2008 servers.

·        Experience managing and troubleshooting client devices including desktops, laptops, and tablets.

·        Experience installing and supporting client devices' operating systems and standard applications.

·        Experience managing mobile devices using MDM.

·        Experience managing Windows security patches (WSUS) and Antivirus servers (TrendMicro).

·        Powershell scripting and automation is desired.

·        Experience in reviewing and analyzing system logs, identifying system. issues, applying remediation, and performing system preventative maintenance.

·        Experience creating and updating technical documentation.

·        Ability to work independently and in a team environment.

·        Ability to document procedures, configuration details, and network topology design. 

2.     Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

3.     Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

4.     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

5.     Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.