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Position Summary

Under general direction of the Director of Budget and Electronic Revenue and reporting to the Electronic Revenue Programs Manager, the Electronic Revenue Collection Analyst is responsible for supporting the daily functionality and collecting revenue accurately, especially for the AET program and Clipper program. The District utilizes a regional electronic-based fare system (Clipper) for the Ferry and Bus Systems and administers an All-Electronic Toll (AET) collection system for Bridge tolls. This position is responsible for representing the District and working with a variety of internal and external agency staff and must be able to work with technical specialists, accounting staff, customer service center (CSC) staff, toll system staff, regional Clipper partner agencies, and third parties to ensure that toll and fare payment transaction processing is functioning properly and accurately. Monitors and improves the daily transaction processing for transit, tolls, traffic and passenger volumes, and toll collection rate activities and revenue. Participates in special projects for toll, parking, and electronic revenue programs and resolves operational and functional issues of the Clipper program for the District and proactively resolves customer related issues including system maintenance, customer service functions including direct customer contact, technical functionality and customer issues to aid in uncovering and addressing system issues. Responsible for data trend analysis, budget monitoring, program analysis, reconciliation of financial and programmatic contract issues, and creating/revising the toll collection (traffic and revenue) program reports for management for the electronic revenue program.

 

Essential Responsibilities

•  Extends exceptional customer service to the public, possesses an analytical aptitude, and is detailed oriented while presenting the broader perspective to management
• Track system issues and facilitate resolution
• Support contract and program compliance
• Coordinate and support contractor change enhancements to programs, changes to business rules, and oversee toll policy
• Participate with regional partner agencies and statewide/national committees
• Support future generation work on toll system and back-office functions
• Support operations with program managing changes, upgrades, or implementation of new technical e-fare functionality
• Performs variance and trend analyses on daily traffic/passenger and revenue volumes
• Audits transaction flow from the lane to revenue collection at the CSC system to ensure end-to-end system performance
• Completely understands CSC reporting on transaction processing and works with the CSC to improve reporting
• Responsible for performance standard monitoring and management reporting
• Ensures that the District maximizes electronic revenue of tolls and transit fares
• Ensures proper project documentation control and facilitates weekly/monthly status meetings
• Works proactively to identify issues with transaction processing and/or revenue collection
• Develops and presents possible corrective actions when issues arise
• Creates reports for management regarding toll revenues and traffic
• Works with all levels of District personnel and vendor/contractor personnel to ensure transaction processing systems are operating properly at all times
• Monitors and maintains efficient DMV processing of transactions
• Monitors and maintains efficient toll collection from out of state vehicles
• Monitors performance of the violation enforcement system at the Golden Gate Bridge
• Audits violation notice generation, collections and DMV hold processes to ensure transactions are being handled correctly
• Collects and analyzes data on various violation collection methods at Golden Gate Bridge and throughout California to ensure Golden Gate Bridge utilizes the most efficient methods
• Reviews AET (License Plate/FasTrak) and Clipper data to ensure accurate fares are being collected and analyzes data trends
• Supports District staff responsible for system maintenance, customer issues, and program management, shares information and identifies opportunities to improve toll collection system performance
• Supports the operations of contracted third party cash payment networks and District Clipper networks
• Supports the planning, research, implementation, and operation of new and sometimes unprecedented revenue collection programs and systems
• Supports Clipper bus and ferry operations staff through improving, resolving, and monitoring the system
• Performs additional related duties as assigned
• Regular and reliable attendance and performance is required

 

Minimum Qualifications

Education/Experience Requirements: 
• Bachelor’s degree in Finance, Economics, Public or Business Administration or Accounting related field. Additional qualifying position-related experience may be substituted on a year-for-year basis in lieu of the education requirement
• Three (3) to five (5) years of progressive full-time, recent position-related experience in data analysis, financial analysis, managing customer service operations, collection processing, maximizing revenue collection, or relevant administrative process analysis or related experience 

Desirable experience: 
• Ability to work in a fast paced, operational setting, working with teams, and group facilitation skills.
• Background in working with back end technical contractors, operational systems, collections, DMV processing.
• Working knowledge of electronic payment systems and experience managing technical contracts, including the enforcement of performance requirements, identification and resolution of system anomalies, and the ability to perform query development and analysis.
• Ability to work with multiple partners to achieve project goals and address issues.

 

Required Knowledge, Skills and Abilities

Working Knowledge of: 
• Data analysis, financial reconciliation, and understanding of how to trend data
• Electronic payment systems and experience managing technical contracts, including the enforcement of performance requirements, identification and resolution of system anomalies, and the ability to perform query development and analysis 

Ability to: 
• Be flexible and work in a fast-paced, high-energy, high productivity environment. May have to work after hours or weekends hours occasionally in the case of an operational emergency or monitoring assignment
• Gather, research, and analyze a wide variety of information that may be confidential and/or complex; use intuition and experience to complement data and present analyses • Partner with others to collaborate and resolve issues
• Anticipate challenges and troubleshoot effectively
• Support strategic planning to develop and implement new initiatives
• Perform analysis on toll and fares and financial data to inform strategic decisions
• Support consultant and technology procurements, negotiate contracts, and resolve contract disputes
• Lead, advice, or support others when assigned to special projects
• Communicate effectively, both orally and in writing
• Write in a clear, concise, and persuasive manner
• Be self-disciplined and motivated to plan, prioritize, and carry out assigned business duties and meet multiple deadlines independently
• Establish and maintain cooperative effective working relationships with all levels of the organization
• Apply strong analytical reasoning in a variety of situations
• Prepare and present narrative and statistical reports
• Demonstrate strong organizational and administrative skills, including the ability to prioritize job functions to meet deadlines and ensure smooth workflow
• Demonstrate strong customer service skills to both internal and external customers
• Successfully handle multiple, concurrent priorities
• Reason logically and creatively to assist in developing sound solutions to management problems.
• Demonstrate business acumen, integrity, and good judgment
• Use personal computer spreadsheet and word processing software to develop spreadsheets, graphs, and reports

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW. 

The San Mateo Police Department is accepting applications for Police Officer Trainee

This is a Continuous Recruitment

Experience:

None required

Education:

Equivalent to completion of an Associate's degree from an accredited college

License and Certificates:

Possession of and ability to maintain a valid California Driver’s License.

Possession of a POST (Peace Officer Standards & Training) written examination certificate with a preferred T-Score of 52 or above and a passing score for the WSTB physical agility examination. Or possession of a National Testing Network Law Enforcement written examination certificate with a preferred score in the 90th percentile and a passing score for the WSTB physical agility examination.

Necessary Special Qualifications:

Free of any felony convictions.

Effective January 1, 2023, peace officers must be legally authorized to work in the United States under federal law. There are no specific citizenship requirements per Senate Bill 2. California Government Code Section 1031(h) limits employment authorization documents to those consistent with Section 274a.2 of Title 8 of the Code of Federal Regulations. Specific documentation requirements can be found on the I-9, Employment Eligibility Verification form issued by the U.S. Citizenship and Immigration Services. Government Code section 1031(g) permits departments to adopt additional and/or higher standards.

Age not less than 21-years-old at time of appointment to the rank of police officer.

Vision in each eye, correctable to at least 20/30.

Must pass a background investigation.

Must meet all Department medical, physical and psychological standards.

The Position:

This is a non-sworn classification structured for incumbents hired for the purpose of becoming a sworn police officer.  Police Officer Trainees are hired into this civilian position for the period prior and during the time they are assigned to a POST-certified Basic Law Enforcement Academy.  Upon successful completion of training at the academy and upon the availability of a Police Officer position, Police Officer Trainees are sworn in and appointed to the classification of Police Officer.  Police Officer Trainee benefits are limited to those of a civilian employee.

The Department:

Consists of a diverse and outstanding group of men and women who have dedicated themselves to public service. Our staff, which consists of 113 sworn police officers and 40 civilian positions, is devoted to protecting and serving the citizens of San Mateo professionally, while providing outstanding customer service.

The Department

The City of Fremont Police Department values dedication, integrity and professionalism. The Department is dedicated to investing in its sworn and employees, thus creating a culture of continuous improvement in their practices, policies and technology used.

The Position

As a key member of the Police Department's management team, the Police Records Administrator (Manager) plans, organizes and supervises the activities of a Police Records Unit engaged in the processing of police reports and warrants, the accessing of law enforcement information networks, the preparation of records for prosecution, and reception of the general public. The incumbent has considerable latitude in the application of departmental policy, following general guidelines and professional and administrative standards in accomplishing assignments. Review of work is occasional or on a problem basis with the incumbent presenting alternative courses of action and responsible for implementation of changes. The position may also provide oversight and coordination of digital evidence and the Property & Evidence Unit activities.

The Ideal Candidate

The selected candidate will possess advanced level knowledge of procedures and protocols used in police records policies. In addition, the successful candidate will possess strong written and oral communication abilities and the ability to demonstrate proficiency interpreting and explaining department policies and procedures.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Campbell is now accepting applications through Governmentjobs.com!

To apply for this position, please view the job announcement here: https://www.governmentjobs.com/careers/campbellca/jobs/4116206/police-officer-lateral

To visit our new careers page and view any current and new positions, please visit: https://www.governmentjobs.com/careers/campbellca

LOOKING FOR EXPERIENCED POLICE OFFICER LATERALS!

**This recruitment is for Lateral Police Officer transfers only. Candidates seeking consideration for the entry-level Trainee Police Officer will need to apply to the Police Officer Trainee recruitment.** 

To avoid delays in processing your application, please read the information contained in this job posting in its entirety prior to submitting an application.

Salary: Up to $175,889.35* 
*The max salary reflects potential Advance POST Certificate (7.5%), Crisis Intervention Training (2%), Holiday in-lieu for City Observed Holidays (5.4%), and Specialty Assignments (5%).

Campbell Police Department invites applications for the Police Officer - Lateral position. Continue your career in law enforcement by joining the Campbell Police Department and make a difference in the Campbell community. We are looking for women and men from all backgrounds who would like to make an impact in the communities they service.  We offer competitive salary and benefits. Be the one to make a difference in a community that supports our core values of Service, Justice, and Fundamental Fairness. We offer endless opportunities and the chance to make a positive impact in your community.  We recognize that excellent customer service, community partnerships and responsiveness to our communities’ needs are the foundation of superior police service.

Join our team today and learn more: https://betheonecpd.com

The Police Officer - Lateral position is a sworn position in the Police Department. Enforces Federal, State and Municipal laws and ordinances; performs patrol duties in cars, on motorcycles or bicycles, and on foot as required; enforces State and local traffic laws to regulate traffic, and investigates accidents; answers calls for service and the protection of life and property; makes arrests as required and testifies in court; performs crime prevention duties and community relations activities; interfaces with all City departments to insure the utmost service to the citizens of Campbell; prepares reports; services and maintains departmental equipment; may relieve or assist Records or Communications personnel.

Typical Duties: 

• Enforces Federal, State and Municipal laws and ordinances;
• Performs patrol duties in cars, on motorcycles or bicycles, and on foot as required;
• Enforces State and local traffic laws to regulate traffic, and investigates accidents;
• Answers calls for service and the protection of life and property;
• Makes arrests as required and testifies in court;
• Performs crime prevention duties and community relations activities;
• Interfaces with all City departments to insure the utmost service to the citizens of Campbell;
• Prepares reports;
• Services and maintains departmental equipment; and
• May relieve or assist Records or Communications personnel.

Ability to: 

• Learn laws of arrest and pertinent local, State and Federal laws and reasonably interpret the technical concepts of law;
• Use and care for firearms;
• Remember names, faces, numbers, incidents, and places, and judge situations and persons accurately;
• Work on own initiative without exacting supervision;
• Operate special equipment such as motorcycles and bicycles;
• Communicate utilizing standard police radio broadcasting procedures;
• Follow oral and written instructions;
• Prepare complete and accurate reports;
• Establish and maintain effective public relations, and
• Work cooperatively with others.

MINIMUM REQUIREMENTS

Education/Experience: 

• Completion of 60 semester units or 90 quarter units from an accredited college or university. (college units must be completed at time of application)
• Completion of a POST approved basic academy. 

Possession of: 

• Valid California Driver's License
• POST Academy Graduation Certificate
• First Aid Card & CPR Certificate 

Additional Requirements:

• Must be a U.S. citizen or a permanent resident alien who is eligible for, and who has applied for, citizenship at least one year prior to application for employment. Application for citizenship shall not have been denied.
• Pre-employment: ability to pass drug and alcohol test; candidates must not have been convicted by any state or by the federal government of a crime, the punishment for which could have been imprisonment in a federal penitentiary or a state prison.
• Physical capacity to meet standards established by the City of Campbell
• Weight in proportion to height.
• 20/20 corrected vision in both eyes.  20/30 uncorrected vision (both eyes) for those wearing glasses or hard contact lenses.  Uncorrected vision requirements may be waived for persons wearing soft contact lenses upon verification of vision stability.
• If military veteran, discharges other than honorable will be evaluated on an individual basis.
• Satisfactory results on appropriate written, medical, background and psychiatric examinations.

Probationary Period: Upon date of hire and 18 months following the date of swearing in as a Police Officer

BACKGROUND INVESTIGATION AND POLYGRAPH TEST
An intensive background investigation will be conducted on each final candidate in accordance with the Peace Officer Standards and Training Commission Peace Officer Background Investigations Guidelines. Candidates will also be required to successfully pass a polygraph test administered by a licensed polygrapher, a psychological exam given by a City-selected psychologist and a medical exam by a City physician (to include a stress test EKG and general physical examination). The results of the psychological exam are valid for one year. Suitability for employment will also be based on the following POST job dimensions: problem-solving ability, learning ability, observation skills, willingness to confront problems, interest in people, interpersonal sensitivity, desire for self-improvement, dependability, integrity, credibility as a witness in a court of law, communication skills, judgment under pressure and physical ability.

The Position

The Police Communications Call Taker (Per Diem) receives emergency and non-emergency call for service, performs technical support duties in police department communications, and performs related duties as required. The position requires excellent customer service and communication skills.

Examples of Job Duties

• Determines priority of calls for service and forwards information to the appropriate dispatcher for dissemination to field units.
• Receives, monitors and transmits messages over a variety of communication networks.
• Receives information, questions and requests for service from the public.
• Types and records activity and status reports.
• Records, classifies and maintains records of all communications.
• Answers or refers to others for answers to questions and requests for information.
• Provides information to field units, other agencies and the public.
• Sends and receives printed information via computer terminals.
• Monitors closed circuit television system.
• Receives and routes a variety of law enforcement reports, warrants and other materials.
• Performs a variety of other duties in support of the police department information and communications functions as required.
• Additional information can be viewed in the job classification.

The Ideal Candidate 

The successful candidate will possess excellent customer service and communication skills with the ability to maintain accurate and up-to-date records. Additionally, the ideal candidate will be able to develop and maintain effective working relationships with coworkers, supervisors, and department staff. Dispatcher and/or Call Taker work experience in a public safety department/agency is highly desirable.

Minimum Qualifications 

Education: High school degree or equivalent

Experience: Some public contact experience

Special Requirements: Must be 18 years of age. The selected candidate must be without functional color blindness. Ability to type at least 45 net words per minute is required. Online application must include typing certificate administered by a professional (online certificates will not be accepted).

Per the City’s COVID-19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022 to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption.  Proof of vaccination means that employees are required to be “up-to-date” with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that employees are required to be vaccinated with the entire recommended initial series of a COVID-19 vaccine (two doses of the Pfizer, Moderna or Novavax COVID-19 vaccine or a single dose of the Johnson & Johnson COVID-19 vaccine). 

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. 

 

The San José Fire Department is recruiting to fill (3) three Hazardous Materials Inspector II positions in the Bureau of Fire Prevention Division. The Hazardous Materials Inspector II’s may be assigned to Hazardous Materials Development Services group to perform plan reviews and inspections, or to Hazardous Materials Code Enforcement group to conduct detailed field inspections at facilities storing, handling, or using hazardous materials including highly hazardous materials unique to Silicon Valley. Both group activities do cross over, as required for back up and special demands and for cross training, as needed.

 

The Hazardous Materials II inspector inspects, reviews, and enforces commercial and industrial facilities for compliance with the San Jose Fire Code, California State Fire Marshal (CSFM) regulations, CSFM adopted sections of the California Building Code Series, San Jose Hazardous Materials Storage Permit Ordinance, S and applicable National Fire Protection Association (NFPA) nationally recognized standards.

 

Duties for this position include, but may not be limited to:

 

• Providing technical assistance to facilities, consultants, architects, engineers, contractors, department officers/staff and the Fire Marshal on the application and/or interpretation of fire safety codes/regulations and on resolution of fire safety and hazardous materials issues identified in the design, construction or operations of buildings and integrated systems;

• Reviewing and analyze hazardous materials inventory statements for chemical classification;

• Reviewing and analyze hazardous materials business plans, construction documents, monitoring and treatment system plans for compliance with codes and regulations;

• Inspect commercial and industrial facilities and construction sites including reviewing facility maintenance records and document finding in inspections reports.

• Conducting enforcement as necessary including preparing citations and other administrative orders, conducting compliance meetings,

• Preparing enforcement cases for the City Attorney and District Attorney including the preparation of analytical data, reports, assisting in interpreting laws and regulations and providing court testimony, as required;

• Responding to complaint investigations for alleged violations of the aforementioned codes and standards.

• Assisting outside agencies and other City Departments including, Code Enforcement, Building Department, Planning Department, Public Works, and Environmental Services-Wastewater Pretreatment.

• Conduct public record request record searches

• Participate in the review of plans submitted for development projects for verification of code compliance with municipal codes.   

• Provide written plan review comments to development project applicants identifying discrepancies identified after compliance reviews.

• Conduct Hazardous Materials system installation and closure inspections for code compliance verification. 

• Assist with training of staff as requested.

 

Salary

Hazardous Materials Inspector II: $106,950.48 - $129,948.00 annually. This amount includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience.

This recruitment may be used to fill multiple positions in this department. This recruitment may be used to fill multiple positions in this department.