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This position is responsible for driving a City owned vehicle to transport Belmont Residents to and from the Belmont Senior and Community Center.  The incumbent may perform other tasks as assigned by Parks & Rec/Senior Center Staff.

Shift: 

Tuesday 9am - 1pm

Wednesday 9am - 1pm

Thursday 9am - 1pm

Human Resources Compliance Manager, Human Resources Division - SF Municipal Transportation Agency (9174)

Department: Municipal Transportation Agency
Job class: 9174-Manager IV, Municipal Transportation Agency
Starting salary range: $148,304.00 - $189,306.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

Position Description:
Under the direction of the Chief People Officer, the Human Resources (HR) Compliance Manager oversees and coordinates agencywide compliance related to federal, state and local regulations on drug and alcohol testing, driver’s license, medical certifications and substance abuse programs, as they apply to safety sensitive positions.  The HR Compliance Manager will be primarily responsible for managing, organizing and directing the work of the San Francisco Municipal Transportation Agency’s (SFMTA) HR compliance programs, which include License & Medical compliance and the Substance Abuse Program.

Examples of Important and Essential Duties:

• Plans, organizes, directs and evaluates the work of the License & Medical and Substance Program and staff to ensure the operations and services are effectively integrated with the operations of other divisions.
• Responsible for program management over the Drug & Alcohol (D&A) Program to include all policies and testing in accordance with the SFMTA Policy and Federal Transit Administration regulations.
• Oversees the program to ensure that implementation is handled properly throughout the Agency.
• Responsible for submitting the annual Management Information System (MIS) data.
• Oversees contractor D&A program compliance and oversight.
• Maintains accurate and current Drug/Alcohol and Drug-Free Workplace policies and procedures in accordance with Federal Transit Administration (FTA) regulations; coordinates and monitors required testing; prepares reports as required; acts as liaison with third-party testing administrator, Medical Review Officers (MRO), and all employees.
• Coordinates and oversees the design and delivery of trainings related to license & medical and Substance Abuse Professional (SAP) programs and ensures that employee and managers receive relevant FTA drug and alcohol training.
• Works with managers to ensure that safety sensitive employees have up to date driver’s license and Department of Transportation (DOT) medical.
• Oversees the coordination of drug & alcohol testing program for safety-sensitive employees.
• Works with staff to interpret and explain FTA/DOT regulations.
• Ensures compliance with Federal Transit Administration (FTA) program guidelines and prepares reports for audits.
• Advises HR classification team to develop and update job descriptions for safety-sensitive roles.
• Monitors developments and legislation (state, local, and federal) related compliance requirements to inform policies, and procedures for the programs.
• Builds a culture of trust and alignment with SFMTA core values; takes appropriate steps to improve performance, including coaching and training.
• Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major SFMTA priorities.
• Plans, monitors, evaluates, and supervises the operation of program vendors.
• Advises and consults with other section managers and with division managers.
• Receives and analyzes division and SFMTA reports; directs the preparation of monthly and annual reports; directs the collection and analysis of information and reports necessary to document and evaluate processes.
• Serves as liaison for the SFMTA with a variety of other San Francisco City/County staff, policy-making officials, and officials of outside agencies; explains and justifies administrative procedures, policies, or programs; negotiates and resolves difficult and complex issues and problems.
• Monitors and analyzes the substance abuse program and related data to develop periodic reports or recommendations.
• Administers the program budget.
• Coordinates audits of license and medical compliance.
• Performs other related duties and responsibilities as assigned.

Nature of Work:

Candidate must be willing to work a 40-hour work week as determined by the SFMTA, on-call support, and occasional weekend and holiday work as needed.

APPOINTMENT TYPE: Permanent Exempt - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening Date: March 1, 2024

Application Filing Deadline:  April 19, 2024

Recruitment ID: PEX-9174-145500

Annual Salary: $148,304 and $189,306

Please Note: A resume and cover letter must be attached to the online application.

Minimum Qualifications:

1. Possession of a Baccalaureate degree from an accredited college or university; AND
2. Four (4) years of experience in Human Resources and/or Mass Transit compliance areas specifically in substance abuse programs, commercial vehicle licensing compliance including DOT medicals, and/or drug & alcohol compliance.  This experience must have included interpreting laws and regulations, and exercising independent judgment in the application of defined principles, practices, and regulations; AND
3. Three (3) years of the above experience must include supervising staff who interpret laws and regulations and exercise independent judgment in the application of defined principles, practices, and regulations.

Substitution:

Additional qualifying experience in Human Resources or Mass Transit as described above may be substituted for the required education on a year-for-year basis.  One year (2000 hours) will be considered equivalent to 30-semester units/forty-five (45) quarter units.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

Additional Requirements:

Once appointed, the incumbent for this position will be expected to obtain a Department of Transportation (DOT) Drug and Alcohol certification within 6 months of the hire date.

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Knowledge and professional experience with federal drug testing requirements outlined in Department of Transportation (DOT) 49 CRF Part 40, as well as all other federal, state and local laws/regulations related to substance abuse in public transit agencies.
• Knowledge and professional experience with Federal Motor Carrier Safety Administration (FMCSA), Federal Transit Administration (FTA) regulations pertaining to license requirements and drug & alcohol testing.
• Possession of a current, valid Substance Abuse Professional certification.
• Experience with Diversity Equity and Inclusion programs.
• Experience working with safety-sensitive positions in an FTA-regulated working environment.
• Formal Presentation Skills - Develops and articulately delivers compelling, professional formal presentations to group audiences.
• Experience in the collection and review of data analysis and the ability to focus on key metrics.
• Excellent project management skills.
• Excellent conflict resolution skills.
• Strong team player and team-building skills.
• Management experience in Human Resources.
• Strong customer focus; excellent interpersonal communication skills.
• Proficiency using Adobe Acrobat application software.
• Proficiency using Microsoft Office products, including PowerPoint.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

For questions or inquiries, please contact: Michelle Serrano-Nacorda, Human Resources Analyst at michelle.serrano-nacorda@sfmta.com

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City of Auburn is hiring to fill a part-time, Retired Annuitant Bus Driver I/II position.  Under general supervision, this position operates a bus over designated routes to transport passengers; maintains established schedule; and ensures passenger safety.

The Retired Annuitant position is limited to work no more than 960 hours per fiscal year.  Placement in the class series is dependent upon qualifications.  The salary range for each level is below:

• Bus Driver I:  $45,864 - $58,552
• Bus Driver II:  $48,152 - $61,484

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Drive a bus over a designated route to transport passenger in accordance with established time schedule; follow all rules and regulations including those in the vehicle code and motor carries commercial diver’s handbook.
• Pick up and off load passengers at pre-arranged locations; assist passengers in boarding and departing the bus; secure all wheelchairs with proper devices.
• Collect fares and issue passes to passengers.
• Ensure passenger safety on bus; maintain order among passengers on the bus.
• Render aid to passengers in an emergency.
• Transport passengers on field trips and to special events.
• Make regular inspections of bus including pre-trip safety inspections following established check lists; check belts, oil, and water levels.
• Perform minor repair and maintenance of bus; regularly wash bus, inside and out; maintain cleanliness of bus shelter.
• Maintain daily records of bus operation.
• Perform related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:  Safe and defense driving principles and practices; basic first aid principles and practices; operational characteristics, maintenance, and emergency repair principles related to assigned vehicles; vehicle inspection principles and practices; geography of the City; pertinent federal, state, and local codes, laws, and regulations including traffic and safety laws, ordinances, regulations, and rules applicable to the operation of vehicles in the transportation of passengers; occupational hazards and standard safety practices; methods and techniques of public relations and customer service; basic principles and procedures of record keeping.

Ability to:  Drive a bus and other automotive equipment safely and efficiently in traffic; maintain order among passengers on a bus; properly load, tie down, and secure wheelchairs on the bus; apply applicable state and local laws, codes, and regulations pertaining to transportation as well as administrative and departmental policies and procedures; respond tactfully, clearly, concisely, and appropriately to inquiries and requests from the public; work safely and adhere to principles of safety; work independently in the absence of supervision; understand and follow oral and written instructions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:  Field environment; travel from site to site; extensive public contact; exposure to all types of weather and temperature conditions; noise, dust, fumes, noxious odors, and gases.
Physical: Primary functions require sufficient physical ability to operate a passenger bus for extended periods of time; push, pull, lift, and/or carry moderate amounts of weight; twist; climb steps; operate assigned vehicles.

Vision:  See in the normal visual range with or without correction.

Hearing:  Hear in the normal audio range with or without correction.

SELECTION PROCESS

Applicants will be screened in relation to the qualifications and duties of the position.  Candidates deemed highly qualified will be invited to the interview process.  Meeting the minimum qualifications does not guarantee an invitation to the process.  The process may include other skills assessments, interviews and/or related components. The selected incumbent must pass a pre-placement process including a background check, live scan and medical exam.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (530) 823-4211 ext. 114 or emailing hr@auburn.ca.gov.  The City of Auburn is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The City of Auburn is hiring a part-time Bus Driver I/II.  Under general supervision, this position operates a bus over designated routes to transport passengers; maintains established schedule; and ensures passenger safety.

This position is limited to work no more than 999 hours per fiscal year and is considered half-time. Placement in the classification is dependent on qualifications. The salary range for each level is below:

• Bus Driver I:  $45,864 - $58,552
• Bus Driver II:  $48,152 - $61,484

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Drive a bus over a designated route to transport passenger in accordance with established time schedule; follow all rules and regulations including those in the vehicle code and motor carries commercial diver’s handbook.
• Pick up and off load passengers at pre-arranged locations; assist passengers in boarding and departing the bus; secure all wheelchairs with proper devices.
• Collect fares and issue passes to passengers.
• Ensure passenger safety on bus; maintain order among passengers on the bus.
• Render aid to passengers in an emergency.
• Transport passengers on field trips and to special events.
• Make regular inspections of bus including pre-trip safety inspections following established check lists; check belts, oil, and water levels.
• Perform minor repair and maintenance of bus; regularly wash bus, inside and out; maintain cleanliness of bus shelter.
• Maintain daily records of bus operation.
• Perform related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:  Safe and defense driving principles and practices; basic first aid principles and practices; operational characteristics, maintenance, and emergency repair principles related to assigned vehicles; vehicle inspection principles and practices; geography of the City; pertinent federal, state, and local codes, laws, and regulations including traffic and safety laws, ordinances, regulations, and rules applicable to the operation of vehicles in the transportation of passengers; occupational hazards and standard safety practices; methods and techniques of public relations and customer service; basic principles and procedures of record keeping.

Ability to:  Drive a bus and other automotive equipment safely and efficiently in traffic; maintain order among passengers on a bus; properly load, tie down, and secure wheelchairs on the bus; apply applicable state and local laws, codes, and regulations pertaining to transportation as well as administrative and departmental policies and procedures; respond tactfully, clearly, concisely, and appropriately to inquiries and requests from the public; work safely and adhere to principles of safety; work independently in the absence of supervision; understand and follow oral and written instructions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:  Field environment; travel from site to site; extensive public contact; exposure to all types of weather and temperature conditions; noise, dust, fumes, noxious odors, and gases.
Physical: Primary functions require sufficient physical ability to operate a passenger bus for extended periods of time; push, pull, lift, and/or carry moderate amounts of weight; twist; climb steps; operate assigned vehicles.

Vision:  See in the normal visual range with or without correction.

Hearing:  Hear in the normal audio range with or without correction.

SELECTION PROCESS

Applicants will be screened in relation to the qualifications and duties of the position.  Candidates deemed highly qualified will be invited to the interview process.  Meeting the minimum qualifications does not guarantee an invitation to the process.  The process may include other skills assessments, interviews and/or related components. The selected incumbent must pass a pre-placement process including a background check, live scan and medical exam.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (530) 823-4211 ext. 114 or emailing hr@auburn.ca.gov.  The City of Auburn is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUCEMENT URL BELOW.

Position Summary

 

Under general supervision, operates a variety of transit vehicles to transport passengers along specific, assigned routes according to the District's requirements.  Provide service in a safe, courteous and reliable manner.   Responsible for written reports and other information as required.  Upon completion of the Golden Gate Transit Training Program, the employee operates regularly scheduled assignments.  All runs will originate in either Santa Rosa, Novato or San Rafael.

Hourly Pay: $30.23/hour to $35.57/hour


 If selected for the position, new hires will need to complete Golden Gate Bridge, Highway & Transportation District’s Bus Operator Apprenticeship Program ($30.23/hr benefits not included) which is approximately twelve (12) weeks, Monday through Friday, 6:30 a.m. to 3:30 p.m.

Upon successful completion of training: $32.01 per hour, plus benefits. All new hires will be required to complete a 120 probationary period upon completion of training.

THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED 
AT TIME OF APPLICATION:
 

• GGBHT Online Employment Application 
• DMV Report K4 printout (Scan and attach as PDF to your Online Employment Application) NOTE:  ONLY DMV K4 reports will be accepted.  A DMV K4 printout report (3 year driving record) MUST come from any DMV office or kiosk.  A complete DMV K4 report has the word ***END*** in capital letters at the end of the report.  INTERNET PRINTOUTS ARE NOT ACCEPTED.
  
  Applicants with DMV printouts older than 30 days will be eliminated (NOTE: You will be required to provide your original DMV K4 print-out if you are invited to the next step of the process).  The printout should reflect a pattern of safe, responsible vehicle operation, and demonstrate a clean driving record which would include the following:
• NO Reckless Driving CVC 23103 through 23109 (reckless driving), or Driving Under the Influence CVC 23152 – 23153 (driving under the influence of alcohol or drugs).  
• Any DUI or Reckless Driving violation on your DMV printout within the last seven (7) years is an automatic disqualification. 
• NO more than 2 moving violations and no "at fault" accidents within the last 3 years 
•  NO license suspension, revocation or probation for a period of 3 years prior to the date of this posting. 
• NO convictions of California State Vehicle Code 20001 (leaving the scene of an accident involving bodily injury or death). 
• NO Failures to Appear or Failures to Pay on DMV printout at the time of submission.
•  Any accidents on DMV printout must be accompanied by an insurance or police report verifying that you were not at-fault. If accident occurred while driving for an employer a company report is also required. Other violations, citations, and/or accidents will be reviewed on a case by case basis and may be cause for non-selection.
  
  *This position is classified as U.S. Department of Transportation - Federal Transit Administration “Safety Sensitive.” Under DOT FTA regulations, employees in “Safety Sensitive” positions are subject to pre-employment, reasonable suspicion, post-accident, random and return-to-duty drug and/or alcohol testing.

**The District will invite only those candidates whose qualifications most closely match the position requirements to continue in the selection process. 

 

Essential Responsibilities

 

• Transports passengers along assigned routes, making designated stops as required or requested.
• Uses the fare box to accurately collect fares, issues transfers and gives general information.
• Completes reports on patron count, non-scheduled mileage, vehicular deficiencies, fare box, accidents and other reports as required.
• Operates automatic lift on buses and assists passengers in wheelchairs, those using crutches or walkers, or who have speech or mental difficulty.
• Ensures that Driver’s license and all other documents required of a commercial licensee are maintained and are current and valid.
• Knows and follows the safety and health rules and safe working practices applicable to his or her job.
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service. 
• Performs additional related duties as assigned. 
• Regular and reliable attendance and performance are required.

 

Minimum Qualifications

 

• No experience is necessary. 
• Must be a licensed driver for at least seven (7) years prior to the date of this posting. Candidates who are currently enrolled in the Bus Operator Pre-Apprenticeship Program and a licensed driver for at least 3 years are eligible to apply, pending successful completion of the pre-apprenticeship program. 
• Satisfactory Driving Record (as stated below).
• Must pass the Student Bus Driver Training program and Probationary period.

 

REQUIRED LICENSE:  

• Must possess and maintain a current, valid California driver’s license and satisfactory driving record. 
  1. Must be a licensed driver for at least 7 years prior to the date of posting. Candidates who are currently enrolled in the Bus Operator Pre-Apprenticeship Program and a licensed driver for at least 3 years are eligible to apply, pending successful completion of the pre-apprenticeship program. 
  2. No more than 2 moving violations and no "at fault" accidents within the last 3 years. 
  3. No reckless driving and DUI within the last 7 years. 
  4. No license suspension, revocation or probation for a period of 3 years prior to the date of this posting. 
  5. No Failures to Appear or Failures to Pay on DMV printout at the time of submission. 
  6. Other violations, citations, and/or accidents will be reviewed on a case by case basis and may be cause for non-selection. 
  7. Ability to obtain a Commercial Driver License (CDL) is part of the completion of the Student Bus Driver Training program.

 

SELECTION PROCESS:

1. Successful completion of application screening process 

2. Written Examination  

3. Panel Interview 

4. Medical Examination, post offer of "conditional employment" (includes DOT medical and physical guideline requirements, a drug screen and physical abilities examination)

5. Criminal Investigation 

6. Ten (10) year history conducted on Employment Background

 

PHYSICAL REQUIREMENTS:

• Must be able to successfully pass the District’s pre-employment drug and physical tests and acquire at least a six (6) month medical clearance.  The District’s pre-employment tests include the DMV physical, functional performance physical and FTA DOT drug screen.

 

Required Knowledge, Skills and Abilities

 

Knowledge of:  District policies and labor agreement (MOU) provisions.  Occupational health and safety rules and working practices applicable to this position. 

 

Skills or Ability to: Read, write and speak English and perform basic mathematical procedures. Safely and smoothly operate coaches. Follow instructions and work independently. Effectively communicate and be able to work with a diverse public in a courteous, calm and professional manner under all circumstances.  Respond quickly, accurately and pleasantly to customer needs. Speak distinctly, clearly, and professionally.  Work during the week and evenings, nights, weekends and holidays.

 

 

AN EQUAL OPPORTUNITY EMPLOYER
The Golden Gate Bridge, Highway and Transportation District provides equal employment opportunity for all qualified persons based on merit and other job-related factors without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical and mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions) gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation and any other status protected by state or federal law.

Applicants with Disabilities: The Human Resources Department will make reasonable efforts to accommodate applicants with disabilities to complete the Employment Application and in any job-related examination process. Please contact Human Resources at (415) 257-4535 to request assistance with an Employment Application. To request a job-related examination process accommodation, please submit your request to Human Resources with sufficient time to allow the District to consider the reasonableness of the request.

This position is open until filled. The first review of applications is January 29, 2024.

*Effective July 2024, this position will receive a 2.5% base salary increase.

THE POSITION

The City of Rocklin is looking for a seasoned IT professional with a passion for leading teams, driving innovation, and transforming City services through technology. The IT Manager will play a pivotal role in shaping and executing the City's strategies and ensuring alignment with the City's mission and objectives. This position will oversee and mentor a team of skilled IT professionals, fostering a collaborative and high-performing culture, but also actively participating in the day-to-day operational tasks and responsibilities of the team.

The IT Manager will be responsible for the following upcoming projects:

• Developing a strategic plan for the IT division to foster transparency, increase operational efficiency, improve staff satisfaction, and to bolster trust.
• Replacing the outdated document management and retention system.
• Investing in technology that supports economic development efforts.

An example of duties are:

• Manages, directs, and organizes projects, activities, and resources for the IT Division, including but not limited to networks, servers, workstations, hardware and software utilized throughout the City, IoT, mobile and telephony infrastructure, security systems, data transmission, telecommunication systems, Geographic Information Systems and full IT support for all areas in public safety.
• Assists the Director of Administrative Services or the Deputy Director of Administrative Services in developing and implementing goals, objectives, policies, and work standards for the City of Rocklin departments and procedures for IT governance, security, and administration.
• Participates in the development and administration of the division budget.
• Plans, organizes, supervises, and evaluates the activities of professional, technical and administrative staff; develops and manages the IT division staff including hiring, education, and training; reviews and evaluates job performance and effectively recommends personnel actions.

MINIMUM QUALIFICATIONS

Possession of a bachelor’s degree from an accredited four-year college or university with major coursework in Computer Science, Information Technology, Management Information Services or a closely related field;

AND

Eight (8) years of increasingly responsible infrastructure and enterprise applications management experience in an IT environment consisting of multiple platforms, large-scale applications with multiple operating systems which included a minimum three (3) years of supervisory experience.

Licenses and Certifications

• Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Microsoft Certified System Engineer (MCSE), VMware Certified Professional (VCP), or Project Management Professional (PMP) certifications are highly desirable.

The City of Pacifica is currently hiring part-time Recreation Leaders to join our team!

Are you 16 years of age or older?  

Are you available to work varying shifts?

Do you have a passion for working with children?

The Parks, Beaches and Recreation Department within the City of Pacifica works closely with the community providing programming to youth, seniors and all citizens.  We strive to foster a collaborative atmosphere among staff while providing high quality programs, activities and events to the community and neighborhoods. We take pride in offering excellent community service while remaining adaptable and responsive to our residents' needs and expectations.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

This position receives a 2.5% pay differential in recognition of confidential status. 

THE POSITION

This position is focused on coordinating and monitoring information technology operational systems for the City including analyzing, diagnosing, maintaining, and troubleshooting assigned system areas such as applications, operating systems, and database systems. This position has a wide breadth of responsibility and is the backbone for ensuring the City’s technology systems always stay up and running. An example of duties are:

• Performs configuration, modification, testing and implementation of vendor software; develops, coordinates and implements plans to test business and functional processes during system development and quality assurance testing.
• Assists with the installation of new and existing software; ensures training of staff in the use of new and existing software.
• Conducts systems analysis; develops business and technical requirements; designs functional and technical specifications; writes source code; tests applications.
• Assists with the planning and coordination of migrations from legacy systems and the implementation of ongoing maintenance of new computer systems.
• Performs technical and functional troubleshooting and on-call support; installs and tests upgrades and system patches; tracks problems and requests for system enhancements and upgrades and resolve problems as they occur.
• Installs, configures, and maintains SQL server, including capacity planning, installation and configuration of SQL management tool and client uses.
• Provides support for specific department applications; tests programs and applications from user’s perspective.
• Coordinates, develops, and performs data export and import routines between applications.
• Acts as a technical resource for staff; identifies and suggests alternatives and recommends process changes through information systems; assists in identifying potential and required changes to business processes and/or procedures.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to a bachelor’s degree with major coursework in MIS, business, management, or a closely related field;

AND

Four (4) years of progressively responsible professional experience in computer technology.

Technical certifications are highly desirable.

Licenses and Certifications

A valid California Class C driver license or higher with a satisfactory driving record is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.

Section Director - Technology Services Section (TSS)
Salary:  $216,415.89 - $269,086.06 Annually
Remote Employment:  Flexible/Hybrid

THIS JOB POSTING WILL REMAIN OPEN UNTIL A QUALIFIED POOL OF APPLICANTS IS ESTABLISHED

FIRST REVIEW OF APPLICATIONS WILL OCCUR ON FRIDAY, AUGUST 25, 2023
IF YOU ARE INTERESTED, PLEASE APPLY IMMEDIATELY
A resume and cover letter are not required with your application, but highly encouraged 

Be ready to rethink your assumptions about the public sector.  Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration?  Flexible schedules and hybrid work options?  Yes, yes, and yes!

The Metropolitan Transportation Commission (MTC) is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.  MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area.  MTC provides services to the Association of Bay Area Governments (ABAG).  For more information about MTC, visit www.mtc.ca.gov.       

MTC’s Technology Services Section (TSS) is a mature IT organization serving approximately 400 customers. The diverse and inclusive section employs a team of dedicated professionals that exhibit outstanding emotional intelligence and outstanding customer service traits. The team provides support to building technology in the 500,000 square foot Bay Area Metro Center. TSS also operates a shared services organization that serves two additional government agencies for a total of approximately 1,000 customers. The agency utilizes modern technologies while operating under the goal of continuous improvement.

MTC is seeking an agile and adaptive executive technology leader to take its IT program to the next level. The ideal candidate will be comfortable with ambiguity and able to execute with limited information and evolving prototypes. In addition, the candidate will be capable of expertly maintaining a culture rooted in diversity and inclusivity; and possess the ability to apply an equity lens both internally to the IT operation as well as externally to the services provided. 
 
The Director of the Technology Services Section will be a key member of the business operations team, reporting to the Chief Operating Officer.  This individual will be responsible for formulating and executing the agency's overall technology vision, ensuring the alignment of IT initiatives with MTC’s objectives. This individual's leadership will be instrumental in identifying and providing outstanding customer support, implementing cutting-edge technologies, fostering a robust IT infrastructure, and empowering teams to deliver exceptional results.

All employees at MTC are classified as Disaster Service Workers.   

SKILLS AND ABILITIES
The ideal candidate will have the following knowledge, skills, and abilities:    

Customer Service and Technical Knowledge

• Expert understanding of customer service, exemplary service delivery, and customer satisfaction. 
• In-depth understanding of information technology (IT) infrastructure, systems, and applications. 
• Proficiency in IT domains, such as networking, cybersecurity, cloud computing, database management, and software development. 
• Knowledge of emerging and innovative technologies and their potential impact on the organization. 

Leadership and Management Skills

• Ability to lead and manage IT teams effectively, providing direction, guidance, and support. 
• Strong strategic planning and decision-making skills to align IT initiatives with business objectives. 
• Expert grasp of emotional intelligence, feedback, and organizational development concepts, skills and execution methods. 

Business Acumen

• Ability to understand MTC and its specific challenges and opportunities. 
• Ability to identify and leverage technology to improve business processes and improve efficiency and effectiveness. 
• kills in analyzing business requirements and translating them into IT solutions that meet organizational needs. 

Communication and Interpersonal Skills

• Excellent communication skills to convey complex technical concepts to non-technical stakeholders. 
• Strong negotiation and relationship-building abilities to work collaboratively with various departments and external vendors. 

Change Management and Innovation

• Experience in leading organizational change efforts and driving technology-driven innovation. 
• Ability to adapt to rapidly evolving technology landscapes and anticipate future IT needs. 

Cybersecurity and Risk Management

• Knowledge of risk-based cybersecurity best practices and a proactive approach to protecting the organization's data and systems from threats. 
• Understanding of IT risk management principles and compliance requirements.  

Vendor and Contract Management

• Experience in evaluating and selecting technology vendors and managing vendor relationships. 
• Expertise in large-scale software implementation and execution including, but not limited to, ERP, CRM, and board-level systems. 
• Skills in negotiating contracts and service level agreements to ensure optimal value and performance.

MINIMUM QUALIFICATIONS
Education:  Completion of a Master's degree from an accredited college or university in an appropriate discipline. Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.  Alternatively, a Bachelor's degree or equivalent combination of education and experience is acceptable.

Experience: Minimum of six (6) years of increasingly responsible experience effectively leading and managing a division or department doing related work. Experience should include a minimum of four (4) years senior management experience in agency administration, operations, management or similar position. Managing administrative support services; budget development, analysis and management; business or public administration; presenting to boards, commissions and/or committees, responding to public inquiries and requests, reporting to executive management.

Preferred Experience:  At least 5-7 years in IT Management

License/Certificate:  Possession of a valid California Class C driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.   

ESSENTIAL DUTIES AND RESPONSIBILITIES
Specific assignments and responsibilities include, but are not limited to, the following: 

Technology Strategy and Leadership: Develop and communicate a clear technology strategy that supports MTC’s long-term vision, ensuring IT initiatives are closely aligned with agency goals.
 
Customer Focus: Drive exceptional customer service with a strong focus on delivering outstanding support and assistance to the agency and partners in the Bay Area Metro Center, ensuring prompt issue resolution, effective communication, and a customer-centric approach to exceed expectations and delight customers.
 
Digital Transformation: Drive digital transformation efforts across the organization by identifying opportunities for technological innovation, process optimization, and automation.
 
IT Infrastructure and Operations: Oversee the design, implementation, and maintenance of a reliable, scalable, and secure IT infrastructure that supports business operations efficiently.
 
Information Security and Risk Management: Develop and implement robust security measures to protect the company's data, intellectual property, and systems. Ensure compliance with industry standards and regulations.
 
Team Management and Development: Lead and mentor the IT team, fostering a culture of inclusion, collaboration, learning, and innovation. Encourage professional growth and development for team members.
 
Vendor Management: Collaborate with external vendors and technology partners to assess, select, and manage third-party solutions that align with the company's needs and standards.
 
Budgeting and Resource Allocation: Develop and manage the TSS budget, ensuring cost-effective allocation of resources and investments in line with business priorities.
 
Business Continuity and Disaster Recovery: Develop and maintain robust business continuity and disaster recovery plans to ensure uninterrupted IT operations during unexpected events.
 
Stakeholder Engagement: Build strong relationships with internal stakeholders, including section directors and executives, to understand their technology needs and ensure IT solutions effectively address them.