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Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The City of San José is recruiting for an IT Support Manager in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City’s Emergency Operation Center (EOC).

The IT Support Manager supports the essential technologies needed to operate the City’s EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management, Motorola Computer Dispatch workstations, and video and audio systems. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC’s technology services available during large-scale emergency events.

This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment.  

The ideal candidate must be able to take full ownership of managing the IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, and Zoom. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources.  A strong leadership mindset, the ability to deliver team productivity, and a strong civil servant mentality are essential to this position. 

The IT Support Manager is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the IT Support Manager will need to be available onsite to support the emergency event. Work hours during an emergency event could be after City’s business hours or on the weekend.

Duties may include but are not limited to:

• Providing technical leadership for the City’s enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitor, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. 
• Performing hands-on system configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations. 
• Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to production environment. 
• Developing technical guidelines and governance framework to ensure best practices and security.
• Triaging, leading and resolving advanced infrastructure issues and service outages.
• Leading project implementation to completion.
• Coordinating communication and IT service needs with Public Safety and departments.
• Managing asset life cycle, including tracking, replacement, and surplus of equipment.
• Managing infrastructure maintenance and support contracts.
• Providing technical leadership and IT training to EOC staff and City employees. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. 

The ideal candidate will also possess a combination of the following knowledge and experience:

• Strong technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting current technologies such as:
  • Network (Ruckus) L2/L3 switches; 
  • HyperConverged Infrastructure (Nutanix); 
  • Private Virtual Infrastructure and NSX (VMWare);
  • Azure Public Cloud Infrastructure;
  • Configuration Management (SCCM);
  • Identity Management (Active Directory, Federation Services, Azure Active Directory);
  • Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above);
  • Enterprise Backup and Restore, Disaster Recovery;
  • Microsoft Office 365 Productivity Suite and Collaboration Tools;
  •  Mobile Device Management (Microsoft Intune, VMware Workspace One);
  • PowerShell scripting; and/or,
  • Video/Audio system.
• Experience in leading Incident Response and Change Management.
• Experience creating and updating technical documentation.
• Understand infrastructure operations, security best practices, Disaster and Recovery.
• Ability to train end users on the use of computers and related applications 

Decision Making – Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Project Management – Ensures support for projects and implements agency goals and strategic objectives. 

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.   

1. Please select the areas of technical competency where you have comprehensive enterprise level experience in the configuration and ongoing support (check all that apply): 
   • Network Infrastructure
   • Hybrid (Virtual/Physical) infrastructure
   • Public Cloud resource management
   • Identity Management
   • Enterprise Storage Management
   • Performance monitoring
   • Enterprise backups/restore, Disaster Recovery
   • Desktop Imaging
   • Microsoft Office 365 Productivity Suite and Collaboration Tools
   • Mobile Device Management
   • Video/Audio System
   • None of the above 
2. From the areas you selected above, please describe your experience and list the specific hardware and software solution/tools along with the number of years of experience in each technical competency.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Felipa Perez at Felipa.Perez@sanjoseca.gov. 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

About Us

At the San Francisco Human Services Agency (HSA) we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of two city departments—Department of Benefits and Family Support, and Department of Disability and Aging Services,— and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Role description

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include mainframes, mini-computers, personal computers, mobile devices, LANS, WANs, servers, data storage and the physical and logical components that integrate these systems together as an enterprise networking backbone. 

The 1042 Security Engineer is the journey level position in the Engineer series. The class is distinguished from the Senior level by the complexity of the tasks, projects or duties assigned, and is more independent than the Assistant level. This classification performs a wide range of complex analytical, design, planning, implementation, enhancement and problem resolution tasks on large complex systems and networks. Works within a framework of established procedures and interprets policies, procedures and guidelines. This level may formulate recommendations consistent with directives, policies, standards and regulations. Incumbents require only occasional instruction or assistance. Work is reviewed upon completion and for overall results. Serves as a technical architect and systems integrator for large complex systems or networks, with a focus on securing vulnerabilities and reducing risk of system and/or asset compromises.

Essential Duties:
 

1. Determine requirements for the development environment and / or enhancement for large complex systems that serve HSA’s programs. May research and conduct feasibility studies on new technologies.
2. Design, plan, integrate, test, implement, document and enhance large complex systems. This may involve the analysis, coding (.NET C#, Cold Fusion), web application design, database design, and evaluation of systems software, hardware and communications strategies.
3. Perform systems integration for interoperability over dissimilar platforms and technologies. This may involve the integration of various protocols and systems software.
4. Determine the proper installation parameters for software for smooth integration and efficiency in relation to the enterprise system and network.
5. Write code to customize large systems software which may involve specialized programming languages.
6. Read and understand requirements documentation and other documentation in order to write code to implement the required features for application systems.
7. Analyze, detect, identify and correct complex systems software or hardware deficiencies. Analyze, research and debug program logic and systems; modify program logic; analyze service requests for system changes or new requirements to determine the most effective approach and the appropriate staff time required to achieve the needed modification.
8. Provide emergency technical support for application issues to ensure system availability and data integrity. May provide on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks.
9. Act as the liaison between vendors, technical support hot-lines and departments to resolve complex systems. Coordinate and implement corrective measures; this may involve site visits, telephone assistance, remote systems and participation in technical committees.
10. Facilitate the demonstration and training of staff in the use of new hardware or software products.
11. Document procedures and troubleshooting techniques related to systems software and hardware; develop technical documentation and review documentation prior to general distribution.
12. Plan, develop and implement backup and recovery procedures for large systems.
13. Communicate with managers regarding system performance and operational issues. Suggest improvements to management.
14. Research and test new software technologies; report results; recommend software purchases. Learn and implement the new technologies that are brought in. Coordinate and work with vendors when needed. 
15. Attend meetings, workshops, and demonstrations; perform duties and responsibilities as assigned.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.
 

The City of Lincoln is accepting applications for the position of Refuse Truck Driver II in the Solid Waste division of the Public Works department. Under general supervision, this position performs the full array of duties in the Solid Waste division, including maintenance, operating collection vehicles and refuse equipment operation. This job classification is represented by the Classified, Local 39 employee group; the probation period is 12 months.

Open positions may be filled as regular/full-time or seasonal/part-time.  Seasonal positions are limited to 999 hours per fiscal year and are unbenefited, and may become regular/full-time positions, dependent upon the future needs of the department.

DISTINGUISHING CHARACTERISTICS

The Refuse Truck Driver II is the journey-level class responsible for a wide variety of maintenance and refuse collection tasks. This classification is distinguished from the next higher classification of Senior Refuse Truck Driver in that the latter performs the more complex assignments and lead responsibilities. 

SUPERVISION RECEIVED/EXERCISED

This position receives general supervision from the Solid Waste division’s Public Services Supervisor. May exercise technical and functional supervision over assigned staff.

ESSENTIAL FUNCTIONS

Include but are not limited to the following:

• Performs general maintenance, repair, construction, equipment operation and installation work in refuse collection.
• Operates a variety of collection vehicles and equipment including front, rear and side loaders in the collection and transportation of residential and commercial refuse; drives to landfill site when vehicle is full and unloads material; evaluates and updates assigned routes; cleans, maintains and inspects assigned vehicles; maintains daily logs.
• Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties; may provide training to lower level staff; responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions including wet, hot and cold. The incumbent may use cleaning and lubricating chemicals, pesticides or herbicides which may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, operate hydraulic aerial devices, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

KNOWLEDGE/ABILITIES/SKILLS

The following are a representative sample of the KAS’s necessary to perform essential duties of the position.

Knowledge of:  Practices, techniques and materials used in maintenance, construction and repair of streets, buildings, parks and water treatment facilities; knowledge of the City street system; applicable federal, state and local laws, codes and regulations; operating characteristics and safety requirements for operation of trucks, refuse vehicles and other heavy and light equipment; defensive driving; proper lifting procedures; methods and techniques for record keeping; basic principles of mathematics; occupational hazards and standard safety procedures.

Ability to:  Perform maintenance, repair and installation of asphalt, signs, concrete, water mains and storm drains; drive and operate trucks and heavy construction equipment; respond to issues and concerns from the community; interpret, explain and apply applicable laws, codes and regulations; operate a variety of construction equipment, vehicles and power and hand tools; perform heavy manual labor for extended periods of time; work at substantial heights; respond to after-hours call-outs if assigned; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to:  Safely and effectively operate a variety of maintenance equipment, tools and materials.  

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The Information Technology Department is seeking a Usability and Accessibility Senior Analyst to be part of the City’s two-year program to expand San José 311 feature development, customer experience, and geographic equity. The Senior Analyst will lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed in a way that bridges access, language, and ease of use barriers experienced disproportionately by underserved portions of our community. As a Senior Analyst, you will also be serving as both an expert and an educator in your discipline, establishing practices across departments and providing guidance and training to other city staff.

If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and have exceptional customer empathy, this position may be a superb fit for you!

Duties may include but are not limited to:

• Leading user research on digital products by:
  • Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research.
  • Building strong professional relationships with stakeholders to understand what is best for the users.
• Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.
• Training and coaching City staff and creating documentation on standards for user-centered design approaches.
• Engaging internal and external customers to conduct usability testing that aids in building meaningful products, services, and processes.
• Sustaining and improving customer satisfaction through quality customer support, continual improvement of system/user interface configuration and, analysis and/or resolution of product issues.  
• Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability.

This position is a temporary, benefitted position, with a standard 40 hours per week with an end date of June 30, 2023.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations including but not limited to federal government Section 508 and Web Content Accessibility Guidelines (WCAG) requirements and standards.

The ideal candidate will also possess a combination of the following knowledge and experience:

• Demonstrates the technical acumen to work across teams to successfully deliver and sustain products and services; translate end user needs into technical/functional requirements; create functional solutions and integrations; and, coordinate process redesign with business units to render superior customer experience and communication.
• Demonstrates hands-on experience in designing, testing, and delivering with Oracle Service Cloud, Salesforce, Google AI, Figma, InVision, Adobe XD, Sketch, etc.
• Demonstrates success in conducting user research, employing usability/accessibility testing methodologies and using graphic design, analytics and usability/accessibility software tools.
• Demonstrates success in enterprise-class product implementation, customer experience, and omni-channel solutions with multi-faceted features: website, web portals, online forms, chatbot, virtual agent, contact center, mobile app, analytics, social media interfaces, google map interfaces, etc.
• Technical hands-on experience in application development and operational support in an Oracle cloud applications environment.
• Knowledge and experience with Oracle Service Cloud, and/or Integration Cloud Services and Google Artificial Intelligence and Google Cloud Platforms are highly desirable.

Creativity – Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Facilitation – Exhibits behaviors and techniques that enhance the quality of group processes.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction.

Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. 

1. How many years of experience do you have in leading user research on digital products and designing, testing and delivering user centered public services?
   • Less than 3 years
   • 3 to 5 years
   • 6 years or more
2. Please select the following tools or technology where you have hands-on experience in designing, testing, and delivering: (Check all that apply)
   • Oracle Service Cloud
   • Salesforce
   • Google AI
   • Figma
   • InVision
   • Adobe XD
   • Sketch
   • None of the Above
3. From the technology you have selected in the previous question, please provide an example that demonstrates your hands-on experience for each selected technology and/or tool.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact IT Human Resources at itdhumanresources@sanjoseca.gov. 

The City of San José is recruiting for a Senior Applications Developer (C# and .Net) (Enterprise Supervising Technology Analyst) in the Information Technology Department (ITD). The purpose of the position is to support ITD's vision of developing an efficient IT applications portfolio that meets the process automation and records management needs of both internal and external stakeholders.  

Duties may include but are not limited to:  

• Leading the delivery of projects and solutions to completion in a team environment while demonstrating a consultative personality, leadership mindset, and collaborative communication style. 
• Leveraging an understanding of Business Relationship Management, Business Process Automation (BPA)/Management, IT Service Management, Enterprise Content Management, Records Management, Web Content Management, Intranet, and Collaboration concepts to build high quality internal and external solutions for customers. 
• Customizing solutions leveraging programming languages using C#, .Net, JavaScript, PowerShell, and API. 
• Assisting with software upgrades, testing, and resolving production support problems in a prompt and efficient manner.  
• Liaising with software suppliers on the development of system enhancements to overcome known problems or further fulfill user requirements.  
• Developing, testing, and preparing support documentation of new releases for custom applications and providing support for .NET 4.7 or higher version of framework-based web applications to address city needs. 
• Developing reports using Crystal Reports or SQL Server 2019 Reporting services.   
• Establishing and maintaining effective working relationships with all levels of customers and technology staff. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Competencies  

The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: 

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. 

The ideal candidate will also possess a combination of following Application Development and/or BPA knowledge and experience:  

• Experience with server maintenance, .NET, SQL Server, Windows Server, and Microsoft Architecture.  
• Strong programming skills and technical experience to design and develop web application solutions utilizing Microsoft .NET platform, to ensure application deployment and support of service delivery at an enterprise level. 
• 5-7 years of experience with designing and developing C# and .NET applications / platform and .NET Framework’s newest features. 
• Knowledge of a variety of programming concepts, coding practices, and troubleshooting procedures is required, including system support, system maintenance and assisting with software implementation and upgrades.  
• Strong understanding of the structure and logic of Object-Oriented programming. 
• Advanced knowledge to design, develop and automate custom solutions to tailor solutions to enterprise process needs. 
• Experience with gathering and documenting business requirements. Familiar with techniques which help in modelling and understanding business and its operations.  
• Background in business process automation or business application development with a strong understanding of collaboration, integrations and business processes. 
• Working knowledge of Crystal Reports and/or SQL Reporting Services reports. 
• Experience with BPA tools, workflows, and solution builds is desirable. 
• Technical skills to build and automate solutions to support Business Processes is desirable. 
• Knowledge of project methodologies (Waterfall, Agile) is desirable. 
• Working knowledge of content migration tools such as SharePoint, AvePoint, Sharegate is a desirable. 
• Proficiency of C# and .NET along with a familiarity of coding environment in Microsoft Visual Studio 2019 is highly desirable. 
• SharePoint Server experience is highly desirable. 
• 5 years of knowledge of API programming is highly desirable. 
• Knowledge of change management and IT Service Management is highly desirable. 

Planning – Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.   

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.  

Teamwork and Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.  

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.  

The City of San José’s Information Technology Department is seeking a Senior SharePoint Administrator responsible for design and implementation of Microsoft's collaboration platform within organization. The ideal candidate possesses strong technical experience to design and provide sophisticated solutions utilizing Microsoft SharePoint platform, ensure SharePoint deployment, and support services delivery at an enterprise level.  

Duties may include but are not limited to: 

• Developing strategy, roadmap, and feature enhancements for a City-wide enterprise content management and records management solution.  
• Defining Physical Architecture, Logical Architecture, and Capacity Planning and making sure the environment is scalable. 
• Developing site Information Architecture plan and administering best practices and governance procedures for SharePoint Online sites. 
• Defining the Information Architecture and Taxonomy and clearly defining Taxonomy Term Store for the whole Enterprise. 
• Implementing best practices and Governance procedures for SharePoint custom solutions.  
• Creating access control policies/plans for SharePoint Online 
• Participating in Architectural Peer Review activities with other groups such as Database Administration (DBA), Active Directory (AD), Network and Security teams, to ensure that there is no point of failure. 
• Leading functional migration and modernization of SharePoint solutions. 
• Leading and facilitating information gathering sessions to validate business cases. 
• Gathering and documenting business and functional objectives. 
• Defining project deliverable standards and ensuring quality of customer deliverables and alignment to industry best practices. 
• Defining the Detailed Disaster Recovery strategy which aligns into Enterprise DR strategy. 
• Demonstrating knowledge of SharePoint Farms, SharePoint Server roles, SharePoint installation, configuration and administration, Central Administration management, and PowerShell administration modules. 
• Performing site and data migration tasks between cross farms, sites, and site objects. 
• Creating and maintaining documentation for SharePoint infrastructures, deployments, and service specifications. 
• Collaborating with the Infrastructure and DBA groups on backup/recovery operations and disaster recovery testing related to SharePoint implementation.  
• Working with developers to deploy custom applications and solutions to production and pre-production environments. 
• Managing Service applications and creating web applications and site collections. 
• Defining and enforcing security rules at the farm and site collection levels.  
• Knowledge of project methodologies (Waterfall, Agile) is desirable. 
• Responsible for mentoring SharePoint development and support team.  
• Demonstrating the ability to maintain good relationships with key vendors and working closely with them to understand their offerings and roadmaps. 

If you are looking for an exciting opportunity that presents important challenges, want to help a City thrive through collaboration technology, and have an excellent track record leading SharePoint solution, this is the role for you!  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

This job opportunity is continuous and application reviews are performed periodically.

San Mateo is a city of approximately 104,000 residents, strategically located midway between San Francisco and San Jose, and is within the Silicon Valley.  One of the City’s strengths is its diversity, both in the ethnic makeup and the physical development of the community.  San Mateo has a vibrant business and retail environment with national and international businesses, two major shopping centers and an active downtown.  The community values its historic and new residential neighborhoods and recently approved a major new Transit Oriented Development that will add 1,500 new homes, 300,000 square feet of new retail and as much as 1.5 million square feet of commercial office space.  

The City organization has a culture of innovation, collaboration and strong customer service.  The City’s annual budget is $191 million and is staffed by approximately 540 full time employees.  The City is continually evaluating new and innovative ways of providing high quality services to its residents while acknowledging the competing demands for the limited funds available. Find out more interesting facts at:  www.cityofsanmateo.org.

Look at some of the reasons why the City of San Mateo is a great place to work, https://youtu.be/_GTIzeSpc_g

The Wastewater Treatment Plant (WWTP) is a 15.7 MDG sub-regional facility that serves an estimated 164,545 customers  administering the annual operation and maintenance budget over $12.8 million with a staff of 34 professional and technical personnel.  The City of San Mateo is building a team tasked with the safe and continuous operation of the current expansion of this conventional activated sludge plant by introducing new facilities including; preliminary treatment, primary treatment, enhanced biological nutrient removal/membrane bioreactors (BNR/MBR), biological and chemically enhanced treatment (BioACTIFLO), and additional upgrades to existing process equipment. A vital and instrumental member of this team is the WWTP Operator III.

The Position

This position will receive general direction from the Chief Plant Operator and instruction from their Shift Supervisor to provide daily guidance to lower level operators and trainees. The WWTP Operator III will be responsible for supporting these efforts to guide, develop and mentor staff on their assigned shift, act in a supervisory capacity in the absence of the Shift Supervisor, and is the assigned lead in getting both scheduled and unscheduled work completed. Those who have prepared themselves and are ready for the challenge to use their skills as a journey-level wastewater professional should seriously consider this opportunity.

This position is assigned rotating shifts working nights, weekends, and holidays with on-call emergency response 24 hours per day.  However, along with this challenge is the benefit of working  a 12-hour shift that results in a very favorable work/life balance and requires the minimum commuting days as compared to other standard 8-hour shifts.

The Duties

Depending upon assignment, duties may include, but are not limited to the following.

Operate wastewater treatment facilities to control flow and processing of wastewater, sludge and effluent; monitor gauges, meters and control panels; observe variation in operating conditions, interpreting meter and gauge readings and test results to determine process requirements.

• Operate valves and gates; start and stop pumps, engines and electric motors to control and adjust flow and treatment processes; operate and maintain boilers; perform routine maintenance work on valves, tanks, related equipment and facilities to optimize performance.
• Maintain appropriate plant records to support water quality goals.
• Perform the duties of the Designated Operator-in-Charge when required in accordance with State regulations.
• Operate rolling vehicles and stationary machinery as required to perform essential job functions.
• Foster and maintain good working relationships and provide excellent customer service in the course of their work.
• Assist in the inventory, requisition, and purchase of supplies and materials.
• Supervise and train less experienced operators on assigned shift.