The Department
The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships, engaging with and building the capacity of the community to do its own problem-solving, and leveraging financial and volunteer resources. The department’s nationally and internationally recognized programs support residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes.
Human Services billing sections supports multiple programs that provide community services to residents. The billing staff work with a variety of HSD staff, including clinicians and administrators, as well as program vendors and state and county agencies.
The Position
The City of Fremont, Human Services Department - Billing Unit is looking looking for candidates who are eager and interested to learn and grow their finance and billing skills and be part of a dynamic customer service oriented team. Under direct supervision of the Management Analyst II, the Human Services Billing Unit Accounting Specialist I will work as part of a billing team and also across the various department divisions. This position is responsible for assisting in the billing process of our Medi-Cal programs through the use of our new electronic health record system and other county, state and
funder based billing systems. Our department provides an array of counseling and case management services to children, youth, seniors and families across the Tri-City area. The Billing Unit is tasked with ensuring that our services are billed to the appropriate sources. The Billing Unit is committed to providing an engaging and supportive work environment, where staff are cross trained, have opportunities to work independently, and learn specialized skills.
Advancement to level II requires gaining the knowledge, skills, and experience that meet the qualifications and demonstrating the ability to consistently perform the work of the level II classification.
Examples of Job Duties
- Perform financial, accounting or statistical office support duties including producing invoices and billing of services, accounts payable, accounts receivable and purchasing functions.
- Reconcile service billing to actual service provision. Billing can be done electronically or manually.
- Provide a variety of financial, accounting and auditing office support duties in the preparation, maintenance and processing of accounting and financial records.
- Issue receipts and balance accounts on a regular basis.
- Record or post information, data or figures.
- Maintain a variety of manual and automated records.
- Receive reports and other requests for payment with purchase order or contract documents.
- Reconcile and prepare payment requests for service and non-purchase order expenditures.
- Receive and process bids, quotes, requisitions, purchase orders, agreements, contracts, and other documents.
- Research and assemble information from a variety of sources for the completion of forms or the preparation of reports, invoices and/or cost reports.
- Review and reconcile reports, computer output and related data.
- Provide information to the public or to City staff that may require the use of judgment and interpretations of City policies and ordinances, rules or procedures.
- Make mathematical calculations.
- Provide information to vendors regarding invoices and purchase orders.
- Operate standard and specialized office equipment including computer equipment.
- Enter and retrieve data from an on-line or personal computer system and uses such technology to produce reports, tables and graphs.
- Prepare client statistical reports from database used for Clinical and Family Support Service programs.
- Attend County Medi-Cal Administrative Activities (CMAA) and Targeted Case Management (TCM)provider meetings and trainings.
- Perform a variety of general administrative office support duties such as typing, proofreading, filing, and answering the telephone.
- Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
- Enter or transfer data to multiple data systems used by the County and State where deadlines may be prescribed.
- Prepare data reports which will assist department administrators to track contract compliance requirements.
- Other duties as assigned.
