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PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

with Full-Time potential

 $18.65 per hour

FIRST REVIEW OF APPLICATIONS ON FEBRUARY 25, 2019

FIRST TEST DATE TENTATIVELY SCHEDULED FOR MARCH 18, 2019

**A typing certificate must be submitted with your application or faxed to (209) 538-5710 

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

CITY OF MORGAN HILL

POLICE OFFICER

(Academy Graduate/Lateral)

$8,110.64 - $10,351.45 Monthly

$97,327.68 - $124,217.40 Annually

POLICE OFFICER

(Recruit)
$7,591.55 Monthly

The City of Morgan Hill Police Department is currently recruiting for the position of Police Officer – Lateral, Academy Graduate and Recruit.

For more information and if you are interested in this exciting opportunity, please review these announcements on-line at https://www.governmentjobs.com/careers/morganhillca. To apply please select the Police Officer Lateral/Academy Graduate recruitment for all levels. On supplemental question #2, please indicate the level of police officer position you are interested in applying for. Please submit an on-line application, responses to the supplemental questions, cover letter, and resume to be considered for the position.

Please note: The Police Recruit position is a temporary, non-sworn position and is an un-benefited position with the exception of the city offering medical benefits. Upon successful completion of the Police Academy, the  Police Recruit position is eligible to promote into a Police Officer position with the Morgan Hill Police Department.

ABANDONED VEHICLE ABATEMENT OFFICER

 $19.09 per hour

FIRST REVIEW OF APPLICANTS ON FEBRUARY 11, 2019

This is a PART-TIME position and is not eligible for City benefits other than those mandated by Federal and State Law.

APPLY ONLINE NOW via this website!  Incomplete applications or resumes in lieu of the official CalOpps Employment Application will not be considered.

THE POSITION

Performs work to address abandoned vehicle abatement and occasional property maintenance issues within the City. This is a part-time (approximately 16 hours per week), non-regular, grant-funded, at-will position. The position receives general supervision from an assigned supervisor. 

EXAMPLES OF DUTIES

Respond to and investigate complaints either from the public or self-initiated of abandoned vehicles within the City of Ceres. Take appropriate and authorized action to abate abandoned vehicles per state and local regulations. Prepare reports and provide statistics or other documentation as necessary for program reporting. Provide assistance with other property maintenance and blight mitigation activities.

REQUIREMENT

·       License or Certificate:  Possession of a valid California driver's license.

·       Tools and Equipment Used:  Ability to use a two-way radio, telecommunication devices, and computers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee is frequently required to stand and talk or hear. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.

The employee may occasionally lift and/or move up to and including 25 pounds unassisted. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions, and be exposed to vehicle exhaust emissions. The noise level in the work environment is usually quiet in the office to moderately noisy in the field.

POSITION SUMMARY

The Parking Enforcement Officer is a civilian, non-sworn position. Under the direction of a police supervisor, the Parking Enforcement Officer is responsible for a variety of routine traffic enforcement and control duties, related primarily to the enforcement of municipal parking laws and regulations.      

GENERAL ACCOUNTABILITIES

• Patrol City streets (both walking and motorized patrol) and issue citations for parking violations such as illegal parking in restricted zones and parking in front of driveways or fire hydrants.
• Chalk vehicle tires and return to verify violation, and issue overtime citations. 
• Issue citations using hand-held computers and issue hand written citations. 
• Document violations and prepare reports related to enforcement of 72-hour parking restrictions; facilitate towing and storage of vehicles for violations of parking regulations, ordinances and laws. 
• Oversees the Departmental Abandoned Vehicle Abatement Program and coordinates with the Abandoned Vehicle Abatement Authority (AVASA)
• Report and respond to traffic and emergency situations; respond to requests for assistance with traffic control problems; direct traffic; maintain a traffic control post. 
• Prepare and post signage for special events; assist with vehicle towing for special events which may occur on weekends or evenings outside of normal shift hours.
• Transport and safely position RADAR trailers throughout city in response to citizen requests or at direction of supervisor.
• Export data from RADAR trailers into computer program; create reports reflecting speed statistics.
• Receive and respond to complaints and reports of routine parking incidents from the public; respond to public complaints of abandoned and illegally parked vehicles.
• Inform the public of regulations and procedures related to parking enforcement. 
• Courteously and tactfully assist the public by answering a wide variety of questions regarding parking enforcement, traffic regulations, and the location of public buildings, parks, transportation facilities and other general directions. 
• Testify in administrative hearings and court cases related to parking violations and citations. 
• Use a two-way radio to communicate with public safety dispatchers to arrange for towing and call for emergency assistance; 
• Communicate orally and in writing with the citation processing vendor. 
• Perform clerical duties to include typing, filing and copying.
• Accurately and promptly retrieve information from computer terminals and files; apply appropriate procedures required to input and retrieve data from a computer.
• Maintain records related to work performed; conduct simple research and prepare brief reports to Police Department administration as requested.
• Maintain specialized parking enforcement vehicles in clean, serviceable condition. 
• Operate a Department vehicle and respond to service calls as required.
• Observe and report damaged street signs, inoperative traffic signals and curb markings in need of maintenance.
• Report unusual occurrences or problems of an urgent nature to supervisor and act in accordance with instructions received.
• Prepare and present staff reports related to specific activities to City Council

MINIMUM POSITION REQUIREMENTS
 

KNOWLEDGE OF: Basic office procedures and practices; record keeping, report preparation and filing methods; correct English usage, including spelling, grammar and punctuation; effective communication techniques; safe driving principles and practices; basic computer skills including word processing and spreadsheet preparation; basic operational characteristics of a law enforcement program; standard broadcasting codes, procedures and practices on a police radio system; pertinent federal, state and local codes, regulations and laws; city streets and geography.

SKILL AND ABILITY TO: Prioritizing work, coordinating activities and following up as required; developing and maintaining accurate records and files; operating a computer and related hardware and software including office applications and a records management system.; learn the geography of the City of Los Altos and Police Department operating procedures; comprehend, interpret and apply the provisions of laws and ordinances relating to parking and traffic enforcement violations.; issue citations for violations of the California Vehicle Code and local ordinances regarding the stopping, standing and parking of motor vehicles.; operate a three-wheel specialized parking enforcement vehicle and perform non-motorized "walking beat" enforcement of parking regulations.; direct traffic at accident scenes, road closures and during other emergency situations.; act with resourcefulness, courtesy and initiative with a minimum of direct supervision; communicate tactfully and effectively with supervisors, coworkers, and members of the community, including irate or hostile persons.; prepare neat, thorough and concise reports; write and speak at a level required for successful job performance; understand and carry out oral and written instructions; learn police radio codes and operate a two-way police radio; establish, maintain and foster positive, harmonious, and cooperative working relationships with those contacted in the course of work; maintain physical condition appropriate to the performance of assigned duties and responsibilities.; present a neat, well-groomed, and professional appearance.

EXPERIENCE AND EDUCATION

• No prior experience is necessary. Experience which provides knowledge of law enforcement terminology and police officer procedures is desirable.
• High school diploma or equivalent.
• Possession of, or ability to obtain, a valid California Driver's License.

IDEAL CANDIDATE

IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small-town atmosphere with an engaged public, including merchants, property owners and residents.

COMPENSATION

This is a part-time, temporary position.  Approximately 20 hours per week.

$34 to $41 hourly DOE.

RECRUITMENT PROCESS

The recruitment will remain open until the position is filled. Applications must be submitted online.

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF URL BELOW.

The Department of Parks, Recreation and Neighborhood Services is accepting applications for Recreation Leaders for our various park locations. The following locations have positions available:

• Almaden Lake Park
• Alum Rock Park
• Calabazas BMX Park
• Citywide Sports Facilities and Reservations Unit
• Community Gardens
• Emma Prusch Farm Park
• Happy Hollow Park & Zoo
• Lake Cunningham Action Sports Park
• Leininger Center

Recreation Leaders are an intricate part of our parks operations, requiring the highest level of customer service, reliability, teamwork and interpersonal skills, and communication skills. These positions are part-time, unbenefited with a limit of 19 hours per week or a maximum of 1,040 hours per calendar year. Schedules will vary seasonally and Recreation Leaders will be placed in assignments based on their availability. There is no guarantee of hours or longevity and staff may be unassigned. Availability is needed during park operations on weekdays and weekends between the hours of 8:00 AM - 6:00 PM, holidays, and some evening hours may be required.
Recreation Leaders fill many positions within the PRNS Department and are tasked with multiple responsibilities including but not limited to:

• Conducting both indoor and outdoor recreation activities for youth, adults, older adults, and/or individuals with disabilities.
• Training and leading Community Services Aides and volunteers   
• Monitoring safety of facilities and activity participants
• Managing front desk at community centers by assisting customers, answering phones, and providing some office support such as database entry
• Providing facility coverage for site rentals, fitness rooms, teen centers, parking booths, etc.
• Preparing publicity materials such as calendars, flyers, brochures, etc.
• Assisting in recruiting and coordinating volunteer/community events

 
For more information on Recreation Leader assignments in each location, click here.
 
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please click the Job PDF button below to view the full job announcement brochure.