The Parking Enforcement Officer is a civilian, non-sworn position. Under the direction of a police supervisor, the Parking Enforcement Officer is responsible for a variety of routine traffic enforcement and control duties, related primarily to the enforcement of municipal parking laws and regulations.
- Patrol City streets (both walking and motorized patrol) and issue citations for parking violations such as illegal parking in restricted zones and parking in front of driveways or fire hydrants.
- Chalk vehicle tires and return to verify violation, and issue overtime citations.
- Issue citations using hand-held computers and issue hand written citations.
- Document violations and prepare reports related to enforcement of 72-hour parking restrictions; facilitate towing and storage of vehicles for violations of parking regulations, ordinances and laws.
- Oversees the Departmental Abandoned Vehicle Abatement Program and coordinates with the Abandoned Vehicle Abatement Authority (AVASA)
- Report and respond to traffic and emergency situations; respond to requests for assistance with traffic control problems; direct traffic; maintain a traffic control post.
- Prepare and post signage for special events; assist with vehicle towing for special events which may occur on weekends or evenings outside of normal shift hours.
- Transport and safely position RADAR trailers throughout city in response to citizen requests or at direction of supervisor.
- Export data from RADAR trailers into computer program; create reports reflecting speed statistics.
- Receive and respond to complaints and reports of routine parking incidents from the public; respond to public complaints of abandoned and illegally parked vehicles.
- Inform the public of regulations and procedures related to parking enforcement.
- Courteously and tactfully assist the public by answering a wide variety of questions regarding parking enforcement, traffic regulations, and the location of public buildings, parks, transportation facilities and other general directions.
- Testify in administrative hearings and court cases related to parking violations and citations.
- Use a two-way radio to communicate with public safety dispatchers to arrange for towing and call for emergency assistance;
- Communicate orally and in writing with the citation processing vendor.
- Perform clerical duties to include typing, filing and copying.
- Accurately and promptly retrieve information from computer terminals and files; apply appropriate procedures required to input and retrieve data from a computer.
- Maintain records related to work performed; conduct simple research and prepare brief reports to Police Department administration as requested.
- Maintain specialized parking enforcement vehicles in clean, serviceable condition.
- Operate a Department vehicle and respond to service calls as required.
- Observe and report damaged street signs, inoperative traffic signals and curb markings in need of maintenance.
- Report unusual occurrences or problems of an urgent nature to supervisor and act in accordance with instructions received.
- Prepare and present staff reports related to specific activities to City Council
MINIMUM POSITION REQUIREMENTS
KNOWLEDGE OF: Basic office procedures and practices; record keeping, report preparation and filing methods; correct English usage, including spelling, grammar and punctuation; effective communication techniques; safe driving principles and practices; basic computer skills including word processing and spreadsheet preparation; basic operational characteristics of a law enforcement program; standard broadcasting codes, procedures and practices on a police radio system; pertinent federal, state and local codes, regulations and laws; city streets and geography.
SKILL AND ABILITY TO: Prioritizing work, coordinating activities and following up as required; developing and maintaining accurate records and files; operating a computer and related hardware and software including office applications and a records management system.; learn the geography of the City of Los Altos and Police Department operating procedures; comprehend, interpret and apply the provisions of laws and ordinances relating to parking and traffic enforcement violations.; issue citations for violations of the California Vehicle Code and local ordinances regarding the stopping, standing and parking of motor vehicles.; operate a three-wheel specialized parking enforcement vehicle and perform non-motorized "walking beat" enforcement of parking regulations.; direct traffic at accident scenes, road closures and during other emergency situations.; act with resourcefulness, courtesy and initiative with a minimum of direct supervision; communicate tactfully and effectively with supervisors, coworkers, and members of the community, including irate or hostile persons.; prepare neat, thorough and concise reports; write and speak at a level required for successful job performance; understand and carry out oral and written instructions; learn police radio codes and operate a two-way police radio; establish, maintain and foster positive, harmonious, and cooperative working relationships with those contacted in the course of work; maintain physical condition appropriate to the performance of assigned duties and responsibilities.; present a neat, well-groomed, and professional appearance.
EXPERIENCE AND EDUCATION
- No prior experience is necessary. Experience which provides knowledge of law enforcement terminology and police officer procedures is desirable.
- High school diploma or equivalent.
- Possession of, or ability to obtain, a valid California Driver's License.
IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS: Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small-town atmosphere with an engaged public, including merchants, property owners and residents.
This is a part-time, temporary position. Approximately 20 hours per week.
$34 to $41 hourly DOE.
The recruitment will remain open until the position is filled. Applications must be submitted online.
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.