Under supervision, the Community Service Officer (CSO) performs a wide range of field and office support duties in the patrol and support services divisions within the Marysville Police Department.
This is a specialized, full-time, non-sworn classification. The Community Service Officer has no powers of arrest.
To perform varied and routine non-sworn duties with emphasis on parking enforcement and vehicle abatement program.
Examples of Duties:
- Enforce sections of the Marysville Municipal Code, other enforcement codes; and assist other City Departments in various code enforcement
- Perform traffic control and non-violent crowd control
- Assist Police Officers in routine investigations and respond to and investigate non-injury traffic collisions
- Respond to general inquiries from the public not requiring a sworn officer, in person at the front counter, on the telephone, through electronic mail, or in the field; take and process crime reports; provide information, assistance and required forms.
- Participate in animal control enforcement activities.
- Respond to general public service calls and complaints; perform a wide variety of citizen assistance tasks.
- Operate computer systems and access data bases such as the California Law Enforcement Telecommunications System (CLETS) to enter, search, confirm and retrieve a wide variety of information related to local, state and national crime activity and investigations using established codes and screens, determine alternative approaches to locating information such as use of aliases and other name variations
- Complete effective presentations to community groups, provide crime prevention information, and help with community events and related duties.
- Testify in court or at hearings on case records and investigative activities.
The Marysville Police Department is an Equal Opportunity Employer and acts in accordance with the Americans with Disabilities Act.
To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the job is qualifying. These employment standards would typically be achieved by possession of a high school diploma, or equivalent; one year of experience involving frequent public contact requiring the application of rules and procedures in a compliance or Law Enforcement environment. Possession of a valid California Driver License at the time of appointment. Possession of or ability to obtain a valid CPR and First Aid certificates within one year of appointment. Possession of, or ability to obtain, a POST PC 832 certificate issued by the California Commission on Police Officer Standards and Training within one year of appointment as required.
KNOWLEDGE, SKILLS, AND ABILITIES (position requirements at entry)
- Pertinent local, State, and Federal rules, codes, regulation and laws.
- Basic law enforcement practices, methods, and applications as related to a broad range of activities and programs.
- Standard law enforcement information, communications, and record keeping terminology
- Automated law enforcement information equipment and systems and related procedures.
- Methods and techniques of interviewing and related report preparation in a law enforcement environment.
- Business English, including spelling, grammar and punctuation;
- Listen effectively;
- Communicate clearly, logically, concisely, and persuasively, both orally and in writing;
- Carry out policies of the City;
- Prioritize workload effectively to meet deadlines under changing conditions;
- Establish and maintain effective, cooperative working relationships with individuals and groups encountered;
- Independently perform non-sworn administrative and field duties in support of a variety of law enforcement activities and programs.
- Interview victims and/or complainants.
- Provide accurate information in hearings, court proceedings, or through depositions.
- Well-developed listening, writing, and verbal communication skills, including the proper use of legal, scientific, financial, and subject matter concepts and terminology, conveyed with the intended audience in mind.
- Well-developed ability to define organizational, operational, and technical subject matter problems succinctly, to draw reasonable conclusions therefrom, to conceptualize solutions effectively, and to effectively relate those matters to others. The issues involved will regularly require incumbents to interpret a variety of technical instructions, possibly given in mathematical, diagrammatic, scientific, or statutory forms, and to deal with both abstract and concrete concepts.
The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, walk, and stand.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Must be able to use telephone and computer keyboard.
The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately quiet indoors, and varying outdoors.
Work days are frequently long, and work product deadlines are common.
Confidentiality is expected.
- Seniority Bridge for Vacation & Longevity accrual
- Education Incentive Pay
- Additional compensation for Training Officer and POST Certification.
- Longevity Pay
- Bilingual Pay
- $800/year uniform allowance
- Un-Reimbursed Medical
- Medical/Dental/Vision Coverage Offered
- Long term & short term disability
- Life Insurance provided by the City
- Vacation Leave – Vacation leave is accrued based on length of service, with beginning accrual at 10 hours per month.
- Sick Leave - 8 hours per month
- Holidays – Employees receive 13 paid holidays per year.
- Retirement – New PERS Rate effective 1/1/13, 2% at 62 plan. New members pay standard rates for CA. Classic PERS members, the employee pays the 7% employee and 3% employer contributions to Public Employees Retirement System (PERS) 2% at 55 plan.
- Deferred Compensation – The City offers a voluntary Deferred Compensation Plan.
Resumes shall be attached but are not accepted in lieu of an official City employment application or CalOpps application.
It is important to complete all required application materials. All applications will be screened and qualified applications will be reviewed in detail to identify the most qualified candidates to interview.
Qualified applicants will be invited to participate in selection testing, which may include a written assessment, and oral interview. Selected candidates will participate in a thorough background investigation, a psychological suitability evaluation, and a medical suitability evaluation.
The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
DEADLINE TO APPLY
Resume must be submitted with the application. All required application materials must be submitted to be submitted at the time of application. Inquiries may be directed to Kelly Mincer at email@example.com. The City of Marysville is not responsible for failure of Internet forms or e-mail in submitting your application.