Roseville

Interpretive Services Program Leader (19906488)

Museum Educator
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Environmental
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Sacramento/Metro Area
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Temporary
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9/20/2019 at 5pm
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$16.98-$20.64 Hourly
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Location

1501 Pleasant Grove Blvd. Roseville, 95678

Description

FINAL FILING DATE: We are accepting applications until closing at 5 pm, September 20, 2019. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Interpretive Services Program Leader (Museum Educator) in the Environmental Utilities Department at the Roseville Utility Exploration Center. The position’s primary responsibilities are to lead school and Girl Scout programs, conduct exhibit/utility facility hours, and assist with workshops. The position requires availability to work Saturdays and weekdays, as needed.

Appointment in this position includes the following supplementary benefits:

  • Opportunity to work up to 1,500 hours per year (average 30 hours per week)
  • Enrollment in the Public Employees Retirement System (PERS)
  • Optional limited medical benefits (a city contribution of $136.00 per month)

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of duties related to conducting, planning, coordinating and supervising interpretive programs at an assigned City museum or interpretive center.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

  • Assist with planning, promoting, organizing, conducting and evaluating a variety of interpretive programs which may include exhibit tours, school programs, adult and youth programs and summer camps.
  • Staff customer desk of assigned facility; respond to customer inquiries about facility and city service; schedule and confirm tours, programs and workshops.
  • Collect fees for programs and services; conduct gift shop sales; reconcile cash drawer and receipts; record and deposit money.
  • Oversee the safe and proper operation of assigned facility; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted; refer escalated issues to assigned supervisor or proper authorities.
  • Complete written reports and records as required; organize and monitor equipment and gift shop inventory of assigned facility.
  • Supervise assigned temporary staff and/or volunteers; schedule, train and monitor staff relative to assigned duties.
  • Promote and enforce safety procedures, including proper use of equipment; render first aid and CPR, if certified, as required.
  • Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
  • Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

  • Basic knowledge of methods, techniques, principles and procedures used in the planning, operation and supervision of interpretive center and museum programs and facilities.
  • Principles and practices of employee training, supervision, and evaluation.
  • Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
  • Basic methodology of organizing groups, programs, and services in an educational setting.
  • Administrative procedures and practices including communications, decision making, and public information.
  • Principles and techniques of first aid and CPR.
  • Modern office equipment, methods, procedures, and computer hardware and software.
  • Report and exhibit writing techniques.

Ability to:

  • On a continuous basis, know and understand operations and observe safety rules; walk long distances; intermittently interpret policies and procedures, and explain operations and problem solve issues for the public and with staff.
  • Intermittently set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
  • Plan, coordinate and conduct educational programs suited to the needs of the community.
  • Prepare required schedules and reports; maintain accurate and up-to-date records.
  • Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
  • Supervise, train and evaluate assigned temporary staff and volunteers.
  • Learn to operate a computer and cash register as necessary to perform job duties.
  • Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
  • Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
  • Understand and carry out written and oral directions.
  • Communicate tactfully with customers.
  • Communicate effectively and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

One year of paid or volunteer experience working as a docent/interpreter in a community interpretive/educational/museum or visitor center,

OR

Twenty semester hours of college coursework in physical or biological sciences, cultural history, anthropology, interpretation, historical preservation, museum studies and management, or a related field.

Training:

Equivalent to the completion of the twelfth (12th) grade, GED or higher level education.

License or Certificate

  • Possession of a valid California driver’s license by date of appointment. 
  • Possession of CPR and First Aid certificates within six months of hire.

SUPPLEMENTAL QUESTIONNAIRE

1. The Roseville Utility Exploration Center is an environmental learning center sponsored by the City of Roseville’s municipal utilities. Please describe any experience you have working with topics in environmental education or municipal utility systems (electricity, drinking water, recycled water, solid waste, wastewater management, and watershed protection).

2. This position will be focused on leading school tours, planning adult and youth programs, and leading a variety of other interpretive tours and programs.  Please describe, using examples, your experience in all of these areas.

3. When leading programs, tours, or workshops, what techniques do you use to engage your audience?  Please provide examples for how you apply these techniques to serve a range of ages and educational backgrounds.

4. Please describe your work availability.  This is a flexible, part-time positions that will average 22-35 hours per week, in 7.45 hour shifts. The main focus of this position is Saturday coverage. This can also include shifts on weekdays, as needed. What is your availability to work within these time frames?

5. Please list your completed college coursework, if any, in the following fields: physical or biological sciences, cultural history, anthropology, interpretation, historical preservation, or museum studies.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Recruitment Contact

Contact phone: 
(916)774-5475