PERMIT TECHNICIAN I
SALARY: $21.10 to $29.69 hourly
FINAL FILING DATE: We are accepting applications until closing at 5 pm, September 22, 2020. PERS retired annuitants are not eligible to apply.
IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.
The Human Resources Department is accepting applications for the temporary and part-time position of Permit Technician I in the Development Services Department. This position is limited to a maximum of 1,500 hours per fiscal year.
The City of Roseville promotes a no smoking atmosphere.
The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:
- Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
- Build trust: Ensure honesty and integrity to gain confidence and support of others.
- Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
- Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
- Collaborate inclusively: Build effective working partnerships, alliances, and teams.
- Make quality decisions: Make sound, timely decisions and recommendations.
- Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.
To perform responsible administrative and technical support work in one or more specialized area of Development Services; to provide information and direction to the public on planning, engineering and building issues, processes and requirements at the development services/permit center counter; to receive, review, route, process and plan check minor applications and permits; and to research community development issues.
This is the entry-level class in the Permit Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Permit Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from an assigned supervisor; and technical and functional supervision from a Senior Permit Technician.
EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:
- Provide information and direction to the public at the counter, via phone, email, and written correspondence related to the City’s development and permit process including planning, building, and engineering, zoning issues, codes, standards, ordinances, and guidelines.
- Review applications, documents and plan submittals to assure accuracy and compliance with pertinent and established criteria; log-in and coordinate routing of various plans and permits to appropriate departments.
- Perform minor plan checks; issue minor planning, engineering and building permits.
- Calculate permit and mitigation fees and provide fee estimates as requested.
- Access, enter and update computerized plan check data entry and tracking systems and provide information to the public relating to the status of projects and permits.
- Prepare reports, memos and letters pertaining to development review and permitting; collect, record and balance permit-related monetary transactions.
- Research, compile and analyze data for special projects and various reports.
- Maintain manuals and update resource materials.
- Recommend and participate in implementation and improvement of policies and procedures.
- Create and update a variety of forms.
- Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service
- Perform related work as required.
- Principles and practices of land use and construction permitting.
- Organization and operation of the City and outside agencies involved with development approvals and coordination.
- Research techniques, resources and sources of information related to community development.
- Customer service principles and public relations techniques.
- Office software applications.
- English usage, spelling, grammar and punctuation.
- Business letter writing and report preparation.
- Learn, interpret, apply and explain basic local, state and federal regulations and standards related to land use.
- On a continuous basis, learn and understand all aspects of the job.
- On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
- Read and understand general construction plans, maps, and specifications to assure accuracy.
- Establish and maintain cooperative relations with those contacted during the course of work.
- Communicate clearly and concisely, both orally and in writing.
- Analyze situations carefully and adopt effective courses of action.
- Research, compile analyze, interpret and prepare a variety of statistical and administrative reports.
- Prepare correspondence and memorandums.
- Conduct routine analytical studies; problem solve.
- Make accurate mathematical calculations.
- Use a personal computer and software; plan and organize workload.
Experience and Training
- Two years of increasingly responsible administrative or technical experience that involves extensive public contact preferably related to community development.
- An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college, preferably with major course work in building inspection, urban planning, architecture, landscape architecture, engineering, or related field. (Note: An additional two years of administrative or technical experience that involves extensive public contact or possession of a valid Permit Technician Certificate from the International Code Council may substitute for the above educational requirement.)
License or Certificate:
- Possession of a valid California driver’s license by date of appointment.
- Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.
- How many years of experience do you have performing administrative or technical duties that involve extensive public contact, preferably with a public agency?
- Less than 2 years
- 2-3 years
- 3-4 years
- 4-5 years
- 5+ years
3. How many years of full time experience do you have performing technical and administrative work in one or more of the following fields: utility planning, engineering, construction, community development, planning, and/or building?
- Less than 2 years
- 2-3 years
- 3-4 years
- 4-5 years
- 5+ years
- Please describe your experience with the permitting and plan check process when either obtaining or issuing permits.
- Please describe your overall approach and philosophy toward customer service.
- Please describe you experience, if any, working with Accela Automation or other public agency permitting software platforms.
Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.
THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.