San Mateo County

911 Communications Dispatcher I (18956542)

Public Safety Dispatch
San Francisco/Peninsula
$5,616.00-$6,276.00 Monthly

Please review the special instructions before applying for this job opportunity.


County Center Redwood City, 94063


Feel a sense of pride and fulfillment every day! Are you seeking a challenging, yet rewarding and gratifying career that's more than just a job? The County of San Mateo invites you to begin a career in which your commitment and outstanding contributions will add significant value to public safety every day.  
The County of San Mateo Public Safety Dispatch is immediately looking to fill several 911 Dispatcher I positions.

911 Dispatchers perform more routine duties of radio dispatch for law enforcement, fire and ambulance services. In addition, incumbents are expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Dispatcher II. 911 Dispatcher I candidates will demonstrate the proven ability to work in a fast paced environment while performing multiple crucial tasks simultaneously.

Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Public Safety Communications.  


Successful Dispatchers shall demonstrate excellent verbal, reasoning, memory, and perceptual abilities. As such, at a minimum, Dispatchers require completion of the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 52 within one year of date of application.  All applicants are responsible for obtaining and submitting their own test scores at the time of application.   
For candidates seeking a local resource for testing, please contact The South Bay Regional Public Safety Training Consortium (The Academy) at and self-enroll to take the required test prior to applying for this position. Test dates are limited so please contact The Academy as soon as possible.
South Bay Regional Public Safety Training Consortium 
San Mateo, CA:  650-574-6466
San Jose, CA:  408-270-6458
Please note, you must register online at for a test session.
NOTE: The Dispatch Academy certification does NOT satisfy the testing requirement.
Test results from other training organizations will be accepted so long as they meet the California Peace Officer Standards & Training (POST) requirements for public safety dispatching.
For more information about the County of San Mateo Office of Public Safety Communications, visit our website at