San Mateo County

EEO Workplace Investigator / Senior EEO Workplace Investigator (19853025)

Human Resources
San Francisco/Peninsula
$80,413.00-$116,334.00 Annually


Are you looking for an interesting, collaborative workplace where your work will help promote an inclusive environment for all employees? 
The County of San Mateo Human Resources Department is looking for a results-oriented, self-starter to join our Equal Employment Opportunity division as an EEO Workplace Investigator/Senior EEO Workplace Investigator.   The EEO Investigator will conduct complex investigations into sensitive EEO complaints of discrimination, harassment and other workplace complaints in a thorough, efficient, and professional manner. 
Depending on the level of relevant experience, we will hire at either the EEO Workplace Investigator level or the EEO Senior Workplace Investigator level. 
The ideal EEO Workplace Investigator will have strong writing skills, attention to detail, research and analytical skills, and the ability to conduct thorough interviews and interact professionally with staff of all levels.  Some examples of experience, education, and work backgrounds which may provide such knowledge and abilities may include:  a human resources professional who has conducted personnel or employee relations investigations; an attorney who has practiced employment law; an editor/ copywriter who specializes in factual/ investigation writing; a law school or other graduate who has completed courses on civil rights, employment law, or investigations; or a mediator, judicial law clerk, or paralegal who has handled employment cases relating to discrimination or harassment, among other work backgrounds.
The ideal Senior EEO Workplace Investigator has a bachelor's or JD degree, knowledge of state and federal employment laws, at least three years of relevant work experience performing investigative duties, excellent writing skills, and experience leading or supervising staff.
Duties for the EEO Workplace Investigator/Senior EEO Workplace Investigator will include, but are not limited to:

  • Conducting complex investigations into sensitive EEO complaints of discrimination, harassment, and other workplace complaints in an efficient, thorough, and professional manner  
  • Interviewing witnesses, including staff at all levels of the organization using appropriate tact and impartiality
  • Providing practical, problem solving, even-handed solutions to EEO or personnel matters while serving as a trusted and confidential resource within our large, multi-faceted organization
  • Researching EEO laws such as Title VII, California Fair Employment and Housing Act, Americans with Disabilities Act, and other EEO statutes and case law
  • Preparing thorough, professional reports of human resource, EEO, or personnel matters, including review of policy violations, performance, and/or conduct concerns
  • Providing highly complex analysis across a broad spectrum of programs, policies, and initiatives or providing in-depth, complex analysis in employee relations, human resources, or EEO investigations
  • Reviewing, investigating, and responding to DFEH and EEOC charges of discrimination, including the preparation of Position Statements and supporting documents
  • Providing sound technical and practical advice and guidance to County managers, leaders, and staff on EEO matters, employee concerns, and workplace initiatives
  • Developing and conducting trainings on EEO topics including preparation of presentations, and handouts on EEO cases and workplace initiatives

Following an initial employment period with sufficient demonstration of the ability to complete work assignments effectively, the individual in this position could have some flexibility in their work schedule and some ability to work remotely. 

The current position is a limited term, at-will position and is an exceptional opportunity to experience working in the public sector for a progressive local jurisdiction.  The County of San Mateo is recognized state-wide as an innovative organization that provides comprehensive services to the residents and businesses in the county.  Our limited term positions are appointments that can last up to three years but the individual could be eligible for regular employment opportunities as they become available.  The classification for this position is Associate Management Analyst/Management Analyst and is considered a management position with the County with associated management-level benefits.
Limited Term employees receive full medical and dental benefits, like regular employees, and a portable 401(a) plan.
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, limited term, unclassified, and regular classified vacancies. 



Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications could be:

  • Equivalent to a Bachelor's, Juris Doctorate law degree, or Advanced Degree from an accredited college, university, or graduate program; and/or certification in investigations, human resources, or a related area.
  • At least one year of professional experience is typically required at the Workplace EEO Investigator level, and at least 3 years for the Senior Workplace EEO Investigator level.

Knowledge of:

  • Project and/or program management, analytical processes, and report preparation techniques
  • Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures
  • Principles of statistical computations
  • Research and reporting methods, techniques, and procedures 
  • English usage, grammar, spelling, vocabulary, and punctuation 
  • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures
  • Principles and practices of public administration as applied to workplace investigations and employment law
  • Principles and practices of county management and government
  • Sources of information related to a broad range of county programs, services, and administration
  • Recent and on-going developments, current literature, and sources of information related to workplace investigations and employment law
  • Record keeping principles and procedures
  • Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations
  • Techniques for providing a high level of customer service by effectively working with the public, vendors, contractors, and County staff 

Ability to:

  • Assist in the development of goals, objectives, policies, procedures, and work standards for the department
  • Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative
  • Evaluate and develop improvements in operations, procedures, policies, or methods
  • Research, analyze, and evaluate new service delivery methods, procedures, and techniques
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials
  • Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations
  • Establish and maintain a variety of filing, record keeping, and tracking systems
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner
  • Use English effectively to communicate in person, over the telephone, and in writing
  • Establish, maintain, and foster positive and effective working relationships with those contacted during work
  • Plan, organize, and carry out assignments from management staff with minimal direction
  • Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations
  • Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional and regulatory organizations, and in meetings with individuals.


  • Strong writing skills
  • Strong interview and communication skills
  • Strong research and analytical skills
  • Interpersonal skills including the ability to communicate with manager, leaders, and staff at all level with appropriate tact and diplomacy
  • Self-starter with strong organizational skills to independently manage workload and multiple tasks and deadlines
  • Ability to resolve and manage conflicts, complaints, and concerns from a variety of stakeholders, employee, and groups
  • Ability to work in a confidential setting and maintain appropriate confidentiality and discretion
  • Use of appropriate professional judgment



To apply for this exciting opportunity, the following materials must be submitted using the County's online application system:

  • The County of San Mateo Employment Application Form
  • Responses to the Supplemental Questionnaire that is part of the Employment Application Form

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
Examination Process: The examination process will consist of the steps detailed below. Because of this examination process, not all applicants meeting the minimum qualifications are guaranteed advancement through the examination process.

  • Initial review of application materials.  At this step applicants submitting incomplete applications, lacking relevant qualifications, and/or not following instructions will be disqualified.
  • Application Screening. The application, supplemental responses, and writing samples for applicants who pass the initial review will be evaluated by a panel of subject matter experts. All applicants passing this step will be invited to the panel interview
  • Panel Interview. At this step, applicants will be invited to a Civil Service interview, which may include the evaluation of a written and/or performance exercise given immediately preceding the interview. Applicants passing this stage will be placed on an eligible-for-hiring list.

This is a continuous recruitment, which will be open until the position is filled.  We encourage you to apply expediently.  A first review of applications and a first round of interviews will occur as indicated below.  Additional screenings and interviews will follow if needed.

First Review of Applications:  May 23, 2019 (for applications received through May 22, 2019)
First Set of Panel Interviews (tentative): May 30, 2019

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.

We are proud to be an Equal Employment Opportunity Employer.

Recruiter: Chet Overstreet (042919) (Associate Management Analyst-D182/Management Analyst-D181)

Recruitment Contact

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