San Mateo County

Sheriff's Criminal Records Technician I/II (Open and Promotional)

Law Enforcement
San Francisco/Peninsula
5/31/2023 at 11:59pm


The County of San Mateo Sheriff's Office is accepting applications for

Sheriff's Criminal Records Technician!

The San Mateo County Sheriff's Office is dedicated to protecting lives and property and is committed to providing the highest level of professional law enforcement and correctional services. We pledge to promote public trust through fair and impartial policing and will treat all persons with dignity, compassion, and respect. To learn more about the Sheriff's Office, visit:  
As key members of the Sheriff's Office team, individuals in this position play a crucial role in providing routine to complex records support to various County offices. This support often involves handling confidential information and ensuring that information is disseminated in accordance with legal requirements. To succeed in this role, incumbents must possess strong skills in typing, word processing, filing, and other administrative duties. The Sheriff’s Office currently has one full-time vacancy.  Bilingual skills are highly desired. 
 The ideal candidate for this position: 
  • Is well-versed with the use of general office technology. 
  • Has the ability to think critically and multi-task.
  • Has experience and/or familiarity with law enforcement records management systems, specifically RIMS, or has the ability to learn new systems quickly.
  • Has relevant work experience providing office or administrative support within a law enforcement or criminal justice setting.

The selected candidates must be able to:
  • Work evenings, nights, weekends, holidays and/or other shift work.
  • Work any consecutive 5 days, on any of the three shifts (the Criminal Records office is open 365 days a year, 24 hours a day).
  • Wear a uniform.
  • Work at the Sheriff's main headquarters located in the Hall of Justice & Records in Redwood City, or at any of the Sheriff's Office substations in San Carlos, Half Moon Bay and/or Millbrae, as assigned.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.


Examples Of Duties

Duties may include, but are not limited to, the following: 

  • Check forms and documents for completeness and conformance with established regulations and procedures.
  • Maintain, process and audit arrest reports, warrants, restraining orders, search and seizure orders, criminal histories and other records; confirm arrest warrants as required.
  • Enter, update, assemble, code, record and summarize a variety of law enforcement data.
  • Obtain and provide information in person, by telephone, teletype, facsimile or letter to various governmental agencies and local law enforcement personnel as dictated by statutes and laws.
  • Compile data from multiple sources to complete and process forms, documents and reports in accordance with established procedures.
  • Type correspondence, reports, forms and specialized documents from drafts, notes, or brief instructions, using a computer. 
  • Proofread and check typed and other materials for accuracy, completeness, compliance with departmental policies.
  • Process registrants such as sex, arson, drug, etc.
  • Compile and/or summarize data and maintain a variety of statistical reports; make computations using simple arithmetical formulas.
  • Sort, file, copy and distribute reports and other materials to authorized personnel.
  • Collect and record fees; process bail bond documents and jail booking fees.
  • Retrieve criminal history files, affix seals or expunge material from files in keeping with court orders and state and federal statutes.
  • Set-up, arrange and produce photo line-up of suspects as requested by law enforcement.
  • Collect and compile detailed research and computations for arrest and citation register mandated by the Department of Justice.
  • Collect and compile confidential inmate data using established criteria; compute, extract, prepare and enter data into the records as set forth by local, state and federal statutes.
  • Operate standard office equipment, including teletype, facsimile machine, word processors, microfiche, microfilm, and personal or on-line computers.
  • Operate non-standard office equipment, including document imaging machine, paper shredder, label making printer, and mug shot and photo line-up machine.
  • Perform such office support activities as opening and distributing mail and processing outgoing mail.
  • Provide off hours services as required.
  • Perform related duties as assigned.



Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Sheriff's Criminal Records Technician I ($26.89-$33.61 hourly):  One year of general clerical or office assistant experience.
Sheriff's Criminal Records Technician II ($28.45-$35.59 hourly):   One year of experience in the maintenance of various law enforcement records.
Knowledge of:  Policies and procedures related to law enforcement records maintenance activities; legal documents, forms and terminology; office practices and procedures, including filing and the operation of standard office equipment; business data processing principles and the use of word processing and personal computing equipment; business letter writing and the standard format for typed materials; correct English usage, including spelling, grammar and punctuation; business arithmetic, including percentages and decimals; and record keeping principles and practices.
Skill/Ability to: Read and understand law enforcement documents and extract relevant information; perform detailed Sheriff's records support work accurately; use initiative and sound independent judgment within established guidelines; compose routine correspondence from brief instructions; operate standard equipment including a computer; operate non-standard office equipment, including document imaging system and mug shot and photo line-up machine; deal tactfully and effectively with a variety of individuals in person and over the phone, some of whom might be hostile or irate; organize and maintain accurate files and records; make accurate arithmetic calculations, and understand and carry out oral and written directions.
Other Requirements: Must be willing to work evenings, nights, weekends, holidays and/or other shift work; willing to wear an appropriate uniform and pass a detailed background and/or criminal history review conducted by the Sheriff's Office.



Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours)  of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.


The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions; a Written Examination (pass/fail); and a Panel Interview (weight:  100%).  Candidates, whose application passes the Pre-Screening, will be invited to take the Written Examination.  The top 25 candidates with a passing score on the Written Examination will be invited to the Panel Interview. 
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualificationAll applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in the County of San Mateo, California and applicants must participate at their own expense. 
IMPORTANTApplications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
Please note: The anticipated dates of the recruitment and examination processes are listed below. Please make plans to be present for these opportunities.  Applicants will be notified of the final date, time, and place of the examinations with as much advance notice as possible.  Due to logistics involved in giving the exam, no make-up exams will be offered.
Final Filing Date: Wednesday, May 31, 2023 by 11:59PM PST
Application Pre-Screening: Week of June 5, 2023
Written Examination: Week of June 24, 2023
Panel Interviews: July 10 and/or 11, 2023

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.
The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels. 
For questions about this position and the selection process please contact: Ximena Burns -


Please visit for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.


County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.