San Mateo

Dispatcher I

Entry Level
Public Safety Dispatch
San Francisco/Peninsula
Continuous or until 5000 applicants
$6,210.00-$7,403.00 Monthly

Please review the special instructions before applying for this job opportunity.


200 Franklin Parkway San Mateo, 94403


The City of San Mateo is currently taking applications for the position of Dispatcher I. 

This is a continuous recruitment.  Applicants are added to the employment list as they meet the minimum qualification. 


Some telephone or dispatcher experience is highly desirable. 

Bi-lingual skills are desirable.


Equivalent to graduation from high school.



Ideal Candidate

 Knowledge of:

· English usage, spelling, grammar and punctuation

· Standard radio or telephone communications receiving and transmitting equipment.

· Modern office procedures, methods and computer equipment

Ability to:

· Learn standard broadcasting procedures and rules

· Learn to operate a computer aided dispatch system quickly and accurately.

 · Understand and follow written and oral instructions

· Speak clearly and precisely

· Work various shifts and work well under pressure

· Exercise good judgment and make sound decisions in emergency situations

· Type at a speed necessary for adequate job performance

· Learn department procedures and policies

· Establish and maintain cooperative working relationships


  • Comprehensive benefits package including generous paid leave and health benefits

  • CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members. Classic employees contribute 7.5% to CalPERS and New members contribute 6.25% to CalPERS with participation in the Social Security Program

  • Programs: Deferred Compensation plan and 2% city contribution to a Retirement Health Savings Account

  • Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program and Credit Union Membership

  • Bilingual Diff: $138.46 bi-weekly (if applicable)

  • This classification is represented by the San Mateo City’s Police Officers’ Association

Special Instructions

Currently Dispatcher’s hours are scheduled under the 4-10 work schedule.  Employees work ten hours per day, four days per week and shift work is required.  Work schedules will vary and overtime may be required.


Recruitment Contact

Contact phone: