The City of San Mateo is currently taking applications for the position of Dispatcher I.
This is a continuous recruitment. Applicants are added to the employment list as they meet the minimum qualifications.
Some telephone or dispatcher experience is highly desirable.
Bi-lingual skills are highly desirable.
Equivalent to graduation from high school.
Currently Dispatcher’s hours are scheduled under the 4-10 work schedule. Employees work ten hours per day, four days per week and shift work is required. Work schedules will vary and overtime may be required.
· English usage, spelling, grammar and punctuation
· Standard radio or telephone communications receiving and transmitting equipment.
· Modern office procedures, methods and computer equipment
· Learn standard broadcasting procedures and rules
· Learn to operate a computer aided dispatch system quickly and accurately.
· Understand and follow written and oral instructions
· Speak clearly and precisely
· Work various shifts and work well under pressure
· Exercise good judgment and make sound decisions in emergency situations
· Type at a speed necessary for adequate job performance
· Learn department procedures and policies
· Establish and maintain cooperative working relationships
For infomation about benefits, please refer to the MOU by clicking on this link and click on the Police Officer Association MOU and the Non-Safety Benefit Summary
The Examination and Selection Process
Based upon a review of the applications, responses to the supplemental questionnaires, applicants meeting the minimum qualifications will be placed on the employment list. The employment list is updated continuously as applicants become eligible. Current and future vacancies may be filled from this list. Your name will remain in effect for one year from the date that you are notified. Once placed on the employment list and when a position needs to be filled, the San Mateo Police Department representative will contact candidates selected to move onto the next step in the hiring process.
Before a conditional employment offer is made, candidates must take a polygraph examination. If successful, a conditional employment offer is made and candidates are then required to successfully pass a psychological and medical examination, a drug screen, personal interviews, background investigation, fingerprinting, and must be able to furnish proof of legal right to work in the United States. The process will end with the Chief of Police or her designee’s interview. The City’s standards must be met before the final appointment is made.